Boiler installation
Jason and his team did a fantastic job installing my new boiler a few weeks ago. I just needed him to come back to check on my radiators as some were taking a little longer to heat up. However, it turned out I didn't understand how the new system worked and the fault was mine. Jason explained everything to me and confirmed everything is working as it should. I'm very grateful to him for coming out so quickly and can't recommend Smart Rescue enough for their care and professionalism.
Customer in Greater London
Posted on 27/11/2025
, work completed 27/11/2025
Recommended
Good efficient work quickly done
Jason and his team installed a new central heating boiler. I was told when they would start and finish. In fact they finished a day earlier. They made sure the floors were covered to keep the room as clean as possible. They were friendly and quiet going about the work and not wasting time. I will certainly use them again and recommend them to friends and neighbours
Customer in Greater London
Posted on 14/11/2025
, work completed 06/10/2025
Recommended
A mixed experience
Our boiler broke down, and Jason responded to our call very quickly. He spent about 10–15 minutes inspecting it but was unable to repair the boiler, explaining that it needed parts that were likely unavailable due to its age (around 14 years old). Jason recommended installing a new boiler and offered to carry out the installation promptly, which we appreciated. The next day, we contacted the British Gas repair team, and they managed to fix the boiler within 30 minutes without replacing any major parts.
Customer in Greater London
Posted on 29/10/2025
, work completed 28/10/2025
Best engineer and reliable in area
Incredible. They were here within 30 mins of me calling on Saturday night. A young man by the name of Jason fixed 2 serious leaks and then helped install my new dishwasher in 1 hour flat. He left the place spotless on finishing….Unbelievable really. if only all businesses in central London ran like this. Cannot recommend enough. Absolutely brilliant plumber service.
Customer in Greater London
Posted on 21/10/2025
, work completed 21/10/2025
Recommended
Professional, reliable & honest
They are reliable, professional & honest. They installed a new bathroom & upgraded my central heating. They covered all the floors to keep everything clean & tidy & had great communication with me & my wife. They gave a really reasonable quotation and they took all the rubbish away when the job finished. They explained everything clearly & Jason was a really friendly guy. We had no issues from start to finish & I highly recommend them. My neighbours have had a great experience with using him too.
Which? Trusted Traders Consumer
Posted on 15/07/2025
, work completed 10/07/2025
Recommended
Honest and professional
He done a full bathroom renovation and updated my central heating system and changed my boilers. I had a couple of quotations based on bad experiences before. Jason came up with a reasonable recommendation and highly recommended by your neighbours in our WhatsApp group. He came exactly on the day with his team, they covered all of my floors and my stuff before they start. The set up and team are very organised to do the job. He was always laughing and give nice answers, we had no stress working with him and he done a fantastic job for us. We highly recommend them.
Which? Trusted Traders Consumer
Posted on 08/05/2025
, work completed 21/03/2025
Recommended
Very Professional
Very prompt, he came on time, he was knowledgeable and professional, he cleaned up after himself, very good team to do the bathrooms. Fair price. Tiler did a very excellent job and looked how I wanted it.
Which? Trusted Traders Consumer
Posted on 08/05/2025
, work completed 07/04/2025
Recommended
Excellent - highly recommend
Since moving to the area, I’ve called upon Jason’s help a few times and he’s always been excellent. Jason really stands out for his responsiveness, care and friendly demeanour. From the moment I reach out, he is quick to respond and takes the time to thoroughly explain what needs to be done, being sensitive to budget constraints. My boiler is poor quality, but Jason has done a great job of keeping it running smoothly for more years than I expected. He’s also dealt with leaks and always works efficiently and with great care. It’s clear that he takes pride in his work and he’ll follow up to check that everything is ok. I really appreciate his approach and have recommend him to local friends.
Customer in Greater London
Posted on 20/03/2025
, work completed 17/03/2025
Recommended
Trustworthy and diligent
Jason was honest , diligent and responsive. He was able to repair something that another plumber had written off ( leaving my household cold and without enough hot water).
Customer in Greater London
Posted on 03/03/2025
, work completed 26/02/2025
Recommended
Excellent work & service
Had boiler breakdown on me , Jayson came and had a look at our boiler and we agreed to change it. At such short notice he had great service and installation of a new boiler, & cleaned the house with his team afterwards. Really professional and honest and did the work at a fair price.
Customer in Greater London
Posted on 03/02/2025
, work completed 03/02/2025
Recommended
Highly Recommended for Quality Friendly Plumbing Services
I have been using Smart Home Rescue for over 3 years when Jason installed a new boiler and radiators for me. Jason has just completed the annual boiler service and as always he is extremely knowledgeable, professional, efficient and reliable. Jason is always quick to respond and always sticks to the time frame agreed. I trust Jason to get on with the job in hand and highly recommend Smart Home Rescue.
Customer in Greater London
Posted on 02/02/2025
, work completed 28/01/2025
Recommended
Brilliant service
Jason sprung to our aid in our time of need - when we returned from holiday to a broken boiler and no heating/ no hot water on the coldest day of the year. He came at 8am the next day, promptly and was very helpful, committed and professional.
Customer in Greater London
Posted on 10/01/2025
, work completed 09/01/2025
Recommended
New boiler replacement
Highly delighted by a great job done.
Which? Trusted Traders Consumer
Posted on 10/12/2024
, work completed 09/12/2024
Recommended
Exceptional Plumbing Service - Quick and Efficient
I had a plumbing emergency and called Jason of Smart Home, who has always provided outstanding service. He arrived promptly on Monday, quickly diagnosed the issue, and fixed it the same day. His efficiency, professionalism, and expertise are truly commendable. The repair was done perfectly, and I'm grateful for his reliable service. Highly recommended for any plumbing needs!
Customer in Greater London
Posted on 19/11/2024
, work completed 18/11/2024
Recommended
Highly recommended
We’ve used Smart Home Rescue for a variety of central heating / plumbing jobs over the last 3 years including sorting out radiator problems, installing and servicing a Vaillant boiler, replacing shower heads, loo seats. Jason is very knowledgeable and professional. He gets the job done quickly and goes out of his way to get to us quickly when something needs to be fixed urgently.
Customer in Greater London
Posted on 07/10/2024
, work completed 02/10/2024
Recommended
Reliable, prompt and efficient
We have been using Jason for the past 7 months since we moved into our flat. Boiler/shower pump repairs, bathroom sealing, washing machine/radiator installation, toilet seats, sinks/plugs - you name it! He has guided us through all sorts of issues and we trust his opinion. He has a can do attitude and works quickly. Wouldn’t hesitate to recommend Jason to anyone with plumbing/heating issues.
Customer in Greater London
Posted on 27/09/2024
, work completed 27/09/2024
Recommended
Jason is always quick to arrive, tidy and does the job
I have used Jason and home rescue for many plumbing and decorating jobs at my property, he has always completed everything with a smiling happy demeanor and a clean and tidy crew.
Customer in Greater London
Posted on 16/09/2024
, work completed 16/09/2024
Recommended
Excellent, professional service!
Smart home rescue are excellent and offer a professional service with regards to home and safety inspections, repairs to boilers or any plumbing requirements. Jason and his company go above and beyond in every respect. They arrived on time and are extremely pleasant to deal with, highly recommend their service!
Which? Trusted Traders Consumer
Posted on 10/09/2024
, work completed 09/09/2024
Recommended
Efficient, competent, competitive pricing, great response times and excellent customer service
Jason and his crew undertook a new boiler installation for me, having first assessed that I could switch from a conventional boiler system to a combi. They worked efficiently, were extremely pleasant and the job was completed on budget (significantly lower than competitors who priced the job), in less time than expected. Happy with their work and overall approach, I then reached out to them to install a washing machine and will readily reach out to them for any future plumbing or heating needs. Their response time is excellent and reassuring.
Customer in Greater London
Posted on 22/07/2024
, work completed 12/03/2024
Recommended
Trusted Trader and reasonable Price
Boiler problem. Called and was very polite over the phone, available to do the job and very reasonable. a couple of small issues on the boiler on the job and he fixed these without any extra charges. He is a trusted trader as other traders did not tell us specific issues with our boiler, which the trader has done. He is very knowledgeable and stayed on site a bit longer to ensure all was working. Highly recommended and he carried out a fantastic job. No similar experience with any other trader. Would trust with all my other jobs.
Which? Trusted Traders Consumer
Posted on 25/06/2024
, work completed 18/06/2024
Recommended
Recommended
I was happy and satisfied with the service from the trader, and they solved my problem quickly. I would recommend this trader.
Which? Trusted Traders Consumer
Posted on 12/06/2024
, work completed 04/06/2024
Recommended
Full boiler- heating system change
Smart home rescue team gave me The best experience. They were very professional, clean, understanding, helpful, fast. I cannot recommend them enough. For me they changed my old Victorian gravity fed heating and plumbing system to a new Combi boiler system. They did a really fast job. They are knowledgeable in their line of work. I wish them good luck.
Customer in Greater London
Posted on 25/05/2024
, work completed 23/05/2024
Recommended
Exceptionally diligent work
I used Jason to replace my boiler. The installation was tricky due to tight space/access to the pipework. Unlike other engineers who did the job, he did not complain to talk up the price but just got on with the job..."can-do attitude"! I collected quotes from 4 engineers prior to the job and Jason was one of the cheapest. I had a last minute change of plan due to permitting and Jason was super flexible to reschedule and order new parts/boiler. Jason diligently came back several times to finish some minor bits and offered general support and advice. Well done Jason, great job!
Customer in Greater London
Posted on 10/05/2024
, work completed 10/05/2024
Recommended
Great, professional service.
I used their services to replace my boiler for a new one. They were very knowledgeable on the subject and were able to advise on a new one that would work best for our flat. They handled everything (ordering and installing it) very promptly and professionally. I have also used their plumbing services on many occasions and they are always very professional, very honest, always on time and do a great job.
Customer in Greater London
Posted on 26/04/2024
, work completed 26/04/2024
Recommended
High quality plumbing & great service
High quality plumbing, the Smart Rescue team took great pride in the job and delivered excellent service, in a timely, professional manner. Good communication throughout. highly recommend.
Customer in Greater London
Posted on 25/03/2024
, work completed 25/03/2024
Recommended