Smart Home Rescue LTD

Jason has been my professional plumber for several years now. He is intelligent & totally honest. He is always reliable and responsive to solve any problems. He is honest in his charges and is transparent unlike other plumbers who charge for unnecessary add-ons ! He is proficient always cleans up after his work ! He has great aftercare service that’s why he is still my plumber. Highly recommended.

Jason and his colleagues from Smart Home Rescue converted my bathroom in one day plus half a morning, with a new washbasin/cupboard, bath and shower, and toilet. Everything was cleaned up after they finished. It was my first experience of working with a company contractor and was a pleasure from start to finish. Jason is very helpful with guidance on the fittings, what is possible or not possible, and advice on other tasks and services. He and his colleagues were very friendly, polite and professional while doing the work. The end result is excellent and I look forward to using the new bathroom for many years.

I used the company for a boiler installation at the beginning of Dec '22 and on various occasions thereafter. Re the boiler installation, they arranged the first appointment within 24hrs despite being a busy time of tear; they produced a quotation the same evening and scheduled the installation less than a week later. They behaved professionally throughout and finished the work within the set time frame with minimum disruption. I could not have been happier. I found their pricing competitive, too.

We’ve worked with Jason and team over a few years at our old house and after moving to our new house on various issues - boilers, heating, bathrooms. The team are very professional, knowledgeable and efficient, and very easy to deal with as well. Would highly recommend!

I contacted Jason when our old boiler needed replacing. He has done work for us before and he is always professional, reliable and efficient. We made an appointment for the following day. He was punctual and courteous, as always. We discussed which brand of boiler would be best and he quoted the cost for supplying and installing the boiler, plus the time-frame involved. Over the next few days, Jason kept us updated on progress with the boiler order/delivery, so we knew what was happening. As soon as he received the boiler, he called us to make an appointment to install it. Jason and his assistant arrived on time, completing the installation within the time frame he'd anticipated. They worked efficiently and with the minimum of fuss and inconvenience. They did an excellent job, finishing in good time, leaving the area around the installation immaculate, making good any loose plaster, thoroughly cleaning surfaces and vacuuming the hallway. They removed all rubbish, including the old boiler. Jason registered the installation with the boiler manufacturer on our behalf and the guarantee arrived with us within a couple of days. As well as being a knowledgeable and reliable professional, Jason is also a lovely, likeable chap. We would definitely recommend him.

A huge thanks for Smart Home team. They came immediately to inspect the issue, scoped the work and completed it with a great speed. We managed to install a modern Japanese toilet from Toto and we love it. Even though the work was complex and had lots of go back and forth, they managed to problem solve and made sure everything is going to be all right for us. Especially the owner of business Jason can deal with everything, from electric wiring, tiling, and of course pluming. That was impressive. Those who need refurbishment in the bathroom, need to fix your pluming issues, this is the go for team who can do everything in one place.

Called this morning for an emergency plumbing job and Jason was professional and immediately gave me his availability. He then came round in the afternoon, sorted the problem very effectively and left. All quick and professional. I would recommend him.

Our boiler had been losing pressure for several days, we topped it up but it would drop to zero overnight. Despite it being a very busy time of year, Jason from Smart Home Rescue was able to attend quickly to carry out an initial assessment of the problem. He made adjustments to the boiler to keep the heating and hot water going until he could obtain a couple of boiler parts and return to complete the work. He kept us updated by phone and text and returned with his assistant within the week, repaired and serviced the boiler, flushed the radiators and repaired a leak. The work was carried out efficiently, within the price quoted and without interruption to our working day. Highly recommended and will definitely use this company again for our central heating and plumbing requirements.