Endorsed by Which?

Smart Home Rescue LTD

5.0

74 Reviews

Opening Hours
Today -
  • Monday 08:00–21:00
  • Tuesday 08:00–21:00
  • Wednesday 08:00–21:00
  • Thursday 08:00–21:00
  • Friday 08:00–21:00
  • Saturday 08:00–21:00
  • Sunday - Closed

About

FREE CALL OUT

SMART HOME RESCUE WORK TO THE HIGHEST SAFETY AND QUALITY STANDARDS, WITH THE PROTECTION OF YOU, YOUR LOVED ONES, AND YOUR HOME IN MIND
AT ALL TIMES!

What we do

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom tiling
    • Bathroom design services
    • Bath re-enamelling and surfacing
    • Bathroom Installation
    • Bathroom refurbishment
    • Electric Showers
    • Wet rooms
    • Bathroom suppliers
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating

Customer reviews

Why you can trust these reviews

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5.0
74 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Fast, efficient and friendly service
Customer Service
Quality
Value
We used Jason a couple of years ago to sort out a problem with our unusual water heater in my daughter's studio flat and it was a no-brainer to use him again this month for some maintenance repairs in the kitchen and bathroom. I had to come down to London by train to let Jason in to assess what needed to be done and then on 2 further separate occasions to carry out the repairs once he had got the necessary parts, all within a few days. He confirmed he was still coming each time by phone message, turned up with his assistant when he said he would, carried out the work quickly and efficiently and was extremely polite and professional. We shall definitely only ever use Jason for any other plumbing needs and I feel confident enough to leave my daughter or our future young tenant to arrange any necessary repairs direct. Thank you Jason!
Customer in Rutland Posted on 22/08/2023 , work completed 21/08/2023
Very pleased
Customer Service
Quality
Value
Very happy and pleased with my new boiler, the team arrived promptly and were quick, efficient and made my day. I would definately recommend them for any future work.
Which? Trusted Traders Consumer Posted on 09/08/2023 , work completed 08/08/2023
Professional. Honest. Reliable.
Jason has been my professional plumber for several years now. He is intelligent & totally honest. He is always reliable and responsive to solve any problems. He is honest in his charges and is transparent unlike other plumbers who charge for unnecessary add-ons ! He is proficient always cleans up after his work ! He has great aftercare service that’s why he is still my plumber. Highly recommended.
Customer in Greater London Posted on 27/07/2023 (Reviewer did not use service)
Superb contractor
Customer Service
Quality
Value
Jason and his colleagues from Smart Home Rescue converted my bathroom in one day plus half a morning, with a new washbasin/cupboard, bath and shower, and toilet. Everything was cleaned up after they finished. It was my first experience of working with a company contractor and was a pleasure from start to finish. Jason is very helpful with guidance on the fittings, what is possible or not possible, and advice on other tasks and services. He and his colleagues were very friendly, polite and professional while doing the work. The end result is excellent and I look forward to using the new bathroom for many years.
Theo in Greater London Posted on 12/07/2023 , work completed 12/07/2023
Boiler installation
Customer Service
Quality
Value
I used the company for a boiler installation at the beginning of Dec '22 and on various occasions thereafter. Re the boiler installation, they arranged the first appointment within 24hrs despite being a busy time of tear; they produced a quotation the same evening and scheduled the installation less than a week later. They behaved professionally throughout and finished the work within the set time frame with minimum disruption. I could not have been happier. I found their pricing competitive, too.
Customer in Greater London Posted on 10/02/2023 , work completed 07/12/2022
Professional and efficient
Customer Service
Quality
Value
We’ve worked with Jason and team over a few years at our old house and after moving to our new house on various issues - boilers, heating, bathrooms. The team are very professional, knowledgeable and efficient, and very easy to deal with as well. Would highly recommend!
Customer in Greater London Posted on 08/11/2022 , work completed 22/10/2022
Professional and Reliable
Customer Service
Quality
Value
I contacted Jason when our old boiler needed replacing. He has done work for us before and he is always professional, reliable and efficient. We made an appointment for the following day. He was punctual and courteous, as always. We discussed which brand of boiler would be best and he quoted the cost for supplying and installing the boiler, plus the time-frame involved. Over the next few days, Jason kept us updated on progress with the boiler order/delivery, so we knew what was happening. As soon as he received the boiler, he called us to make an appointment to install it. Jason and his assistant arrived on time, completing the installation within the time frame he'd anticipated. They worked efficiently and with the minimum of fuss and inconvenience. They did an excellent job, finishing in good time, leaving the area around the installation immaculate, making good any loose plaster, thoroughly cleaning surfaces and vacuuming the hallway. They removed all rubbish, including the old boiler. Jason registered the installation with the boiler manufacturer on our behalf and the guarantee arrived with us within a couple of days. As well as being a knowledgeable and reliable professional, Jason is also a lovely, likeable chap. We would definitely recommend him.
Customer in Greater London Posted on 11/07/2022 , work completed 06/07/2022
The people you can trust
Customer Service
Quality
Value
A huge thanks for Smart Home team. They came immediately to inspect the issue, scoped the work and completed it with a great speed. We managed to install a modern Japanese toilet from Toto and we love it. Even though the work was complex and had lots of go back and forth, they managed to problem solve and made sure everything is going to be all right for us. Especially the owner of business Jason can deal with everything, from electric wiring, tiling, and of course pluming. That was impressive. Those who need refurbishment in the bathroom, need to fix your pluming issues, this is the go for team who can do everything in one place.
Customer in Greater London Posted on 21/03/2022 , work completed 21/03/2022
Great work and fast
Customer Service
Quality
Value
Called this morning for an emergency plumbing job and Jason was professional and immediately gave me his availability. He then came round in the afternoon, sorted the problem very effectively and left. All quick and professional. I would recommend him.
Customer in Greater London Posted on 25/02/2022 , work completed 25/02/2022
Heating problems resolved speedily & efficiently
Customer Service
Quality
Value
Our boiler had been losing pressure for several days, we topped it up but it would drop to zero overnight. Despite it being a very busy time of year, Jason from Smart Home Rescue was able to attend quickly to carry out an initial assessment of the problem. He made adjustments to the boiler to keep the heating and hot water going until he could obtain a couple of boiler parts and return to complete the work. He kept us updated by phone and text and returned with his assistant within the week, repaired and serviced the boiler, flushed the radiators and repaired a leak. The work was carried out efficiently, within the price quoted and without interruption to our working day. Highly recommended and will definitely use this company again for our central heating and plumbing requirements.
Customer in Greater London Posted on 20/12/2021 , work completed 15/12/2021