Smart Home Rescue LTD

My boiler broke down.Called Jason in the evening based on reviews. Came next day on time, checked the boiler, said needed to order two parts and would call when he had them. He called me next day, said he had the parts, that he was on his way and would arrive in 20 minutes. Arrived on the dot with his colleague. They came fully prepared (didn't have to run to their van every five minutes). They had masks, disposable gloves, took their shoes off. They were friendly, polite, quick, neat tidy, helpful. Would not hesitate in the slightly to call Jason again. Highly recommend.

I had no heating in very cold weather as my boiler knob had broken. I needed it fixed ASAP so called Jason, who had serviced the boiler a few months before. He immediately explained that he had to order the part. As soon as he had the part a few days later, he phoned and came round immediately, with a colleague, saying he didn't want me to be freezing. He replaced the knob in about 10 minutes and was friendly throughout. I wouldn't hesitate to recommend him to others - in fact, I already have!

One company told me I needed a new boiler which would have cost thousands. Thankfully I found Jason. He phoned and emailed me initially, was immediately easy to get on with, then came to inspect the boiler at no cost. He said I didn't need a new boiler and suggested getting a power flush and a few other bits done instead, which saved me a huge amount of money and has added many years to the life of the boiler. He explained everything that needed doing and why, and kept saying it was my choice as he didn't want to push me into anything. The total opposite of the dreaded hard sell! The quality of the work was excellent and the aftercare offered was great, in that he said if there were any problems, no matter how big or small, just let him know and he would be round to sort it out. Jason was friendly, polite, professional, efficient, honest, helpful, reliable, clean and tidy, and a lovely person too! I can't fault him and can't recommend him highly enough.

Trader attended the job on time and kept in communication with me from start to finish, He resolved the issue in a timely manner and he was approachable, trusted, and friendly. there was good after-sales care. I would highly recommend, I will be using again.