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Endorsed by Which?
Smart Home Rescue LTD
Opening Hours
Today - 08:00–21:00
- Monday 08:00–21:00
- Tuesday 08:00–21:00
- Wednesday 08:00–21:00
- Thursday 08:00–21:00
- Friday 08:00–21:00
- Saturday 08:00–21:00
- Sunday - Closed
About
FREE CALL OUT
SMART HOME RESCUE WORK TO THE HIGHEST SAFETY AND QUALITY STANDARDS, WITH THE PROTECTION OF YOU, YOUR LOVED ONES, AND YOUR HOME IN MIND
AT ALL TIMES!
What we do
Heating contractors
- Immersion Heaters
- Central heating systems (installation and servicing)
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Bathroom fitters
- Accessible bathrooms and showers
- Bathroom tiling
- Bathroom design services
- Bath re-enamelling and surfacing
- Bathroom Installation
- Bathroom refurbishment
- Electric Showers
- Wet rooms
- Bathroom suppliers
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas cooker repair
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
92 reviews
Recommended
Recommended
by 99% of customers
Sort by
Bathroom refurbish
Customer Service
Quality
Value
Absolutely fantastic job by Smart Home Rescue Ltd on our bathroom refurbishment! The team was professional, friendly, and reliable throughout the whole process. Their attention to detail and quality of work were excellent. Our bathroom looks amazing, modern, and beautifully finished. We’re extremely happy with the results and would highly recommend Smart Home Rescue Ltd to anyone looking for a high-quality bathroom refurbishment!
Customer in Greater London
, work completed
Recommended
Boiler issues
Customer Service
Quality
Value
Jason identified boiler issues and replaced parts and performed annual service in a timely and friendly manner. Heating and hot water issues resolved.
Customer in Greater London
, work completed
Recommended
Great experience
Customer Service
Quality
Value
I’ve had a great experience with this company. Jason and his colleagues were great. They installed a boiler for me and carried the 1st year service. Great service.
Customer in Greater London
, work completed
Recommended
Consistently reliable and high standards
Customer Service
Quality
Value
Smart Home Rescue have been my go-to for plumbing and heating work for a good few years now. In that time they have replaced both my boiler and my mum's boiler, re-worked my bathroom, and carried out smaller requirements such as a new kitchen tap. Jason and his team are swift in their response to my S.O.S. messages, knowledgeable, friendly and efficient. I have recommended them to friends and will continue to call them when I need similar work done in the future.
Customer in Greater London
, work completed
Recommended
Washing machine
Customer Service
Quality
Value
Great work, disconnected our washing machine as we had a leak. Jason was then very flexible with the delivery of our new washing machine and reconnected all in the same day. We are elderly and Jason was helpful, responsive and completed the work we required.
Customer in Greater London
, work completed
Recommended
Great Service – Boiler Fixed
Customer Service
Quality
Value
The temperature was around -3°C, and the heating wasn’t working at all. To be fair, the boiler had already had issues a few times before, so it was clear this wasn’t a small problem anymore. I called Smart Home Rescue, and they responded very quickly. They diagnosed the issue straight away and honestly explained that instead of spending a lot of money on pointless repairs, the boiler was very old and had reached the end of its life. They were professional, transparent, and genuinely saved me from the freezing cold. I’m extremely satisfied with their service and would highly recommend them to everyone. Thank you so much for the great service! ⭐️
Customer in Greater London
, work completed
Recommended
Boiler installation
Customer Service
Quality
Value
Jason and his team did a fantastic job installing my new boiler a few weeks ago. I just needed him to come back to check on my radiators as some were taking a little longer to heat up. However, it turned out I didn't understand how the new system worked and the fault was mine. Jason explained everything to me and confirmed everything is working as it should. I'm very grateful to him for coming out so quickly and can't recommend Smart Rescue enough for their care and professionalism.
Customer in Greater London
, work completed
Recommended
Good efficient work quickly done
Customer Service
Quality
Value
Jason and his team installed a new central heating boiler. I was told when they would start and finish. In fact they finished a day earlier. They made sure the floors were covered to keep the room as clean as possible. They were friendly and quiet going about the work and not wasting time. I will certainly use them again and recommend them to friends and neighbours
Customer in Greater London
, work completed
Recommended
A mixed experience
Customer Service
Quality
Value
Our boiler broke down, and Jason responded to our call very quickly. He spent about 10–15 minutes inspecting it but was unable to repair the boiler, explaining that it needed parts that were likely unavailable due to its age (around 14 years old). Jason recommended installing a new boiler and offered to carry out the installation promptly, which we appreciated. The next day, we contacted the British Gas repair team, and they managed to fix the boiler within 30 minutes without replacing any major parts.
Customer in Greater London
, work completed
Best engineer and reliable in area
Customer Service
Quality
Value
Incredible. They were here within 30 mins of me calling on Saturday night. A young man by the name of Jason fixed 2 serious leaks and then helped install my new dishwasher in 1 hour flat. He left the place spotless on finishing….Unbelievable really. if only all businesses in central London ran like this. Cannot recommend enough. Absolutely brilliant plumber service.
Customer in Greater London
, work completed
Recommended
Professional, reliable & honest
Customer Service
Quality
Value
They are reliable, professional & honest. They installed a new bathroom & upgraded my central heating. They covered all the floors to keep everything clean & tidy & had great communication with me & my wife. They gave a really reasonable quotation and they took all the rubbish away when the job finished. They explained everything clearly & Jason was a really friendly guy. We had no issues from start to finish & I highly recommend them. My neighbours have had a great experience with using him too.
Which? Trusted Traders Consumer
, work completed
Recommended
Honest and professional
Customer Service
Quality
Value
He done a full bathroom renovation and updated my central heating system and changed my boilers. I had a couple of quotations based on bad experiences before. Jason came up with a reasonable recommendation and highly recommended by your neighbours in our WhatsApp group. He came exactly on the day with his team, they covered all of my floors and my stuff before they start. The set up and team are very organised to do the job. He was always laughing and give nice answers, we had no stress working with him and he done a fantastic job for us. We highly recommend them.
Which? Trusted Traders Consumer
, work completed
Recommended
Very Professional
Customer Service
Quality
Value
Very prompt, he came on time, he was knowledgeable and professional, he cleaned up after himself, very good team to do the bathrooms. Fair price. Tiler did a very excellent job and looked how I wanted it.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent - highly recommend
Customer Service
Quality
Value
Since moving to the area, I’ve called upon Jason’s help a few times and he’s always been excellent. Jason really stands out for his responsiveness, care and friendly demeanour. From the moment I reach out, he is quick to respond and takes the time to thoroughly explain what needs to be done, being sensitive to budget constraints. My boiler is poor quality, but Jason has done a great job of keeping it running smoothly for more years than I expected. He’s also dealt with leaks and always works efficiently and with great care. It’s clear that he takes pride in his work and he’ll follow up to check that everything is ok. I really appreciate his approach and have recommend him to local friends.
Customer in Greater London
, work completed
Recommended
Trustworthy and diligent
Customer Service
Quality
Value
Jason was honest , diligent and responsive. He was able to repair something that another plumber had written off ( leaving my household cold and without enough hot water).
Customer in Greater London
, work completed
Recommended
Excellent work & service
Customer Service
Quality
Value
Had boiler breakdown on me , Jayson came and had a look at our boiler and we agreed to change it. At such short notice he had great service and installation of a new boiler, & cleaned the house with his team afterwards. Really professional and honest and did the work at a fair price.
Customer in Greater London
, work completed
Recommended
Highly Recommended for Quality Friendly Plumbing Services
Customer Service
Quality
Value
I have been using Smart Home Rescue for over 3 years when Jason installed a new boiler and radiators for me. Jason has just completed the annual boiler service and as always he is extremely knowledgeable, professional, efficient and reliable. Jason is always quick to respond and always sticks to the time frame agreed. I trust Jason to get on with the job in hand and highly recommend Smart Home Rescue.
Customer in Greater London
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
Jason sprung to our aid in our time of need - when we returned from holiday to a broken boiler and no heating/ no hot water on the coldest day of the year. He came at 8am the next day, promptly and was very helpful, committed and professional.
Customer in Greater London
, work completed
Recommended
New boiler replacement
Customer Service
Quality
Value
Highly delighted by a great job done.
Which? Trusted Traders Consumer
, work completed
Recommended
Exceptional Plumbing Service - Quick and Efficient
Customer Service
Quality
Value
I had a plumbing emergency and called Jason of Smart Home, who has always provided outstanding service. He arrived promptly on Monday, quickly diagnosed the issue, and fixed it the same day. His efficiency, professionalism, and expertise are truly commendable. The repair was done perfectly, and I'm grateful for his reliable service. Highly recommended for any plumbing needs!
Customer in Greater London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
We’ve used Smart Home Rescue for a variety of central heating / plumbing jobs over the last 3 years including sorting out radiator problems, installing and servicing a Vaillant boiler, replacing shower heads, loo seats. Jason is very knowledgeable and professional. He gets the job done quickly and goes out of his way to get to us quickly when something needs to be fixed urgently.
Customer in Greater London
, work completed
Recommended
Reliable, prompt and efficient
Customer Service
Quality
Value
We have been using Jason for the past 7 months since we moved into our flat. Boiler/shower pump repairs, bathroom sealing, washing machine/radiator installation, toilet seats, sinks/plugs - you name it! He has guided us through all sorts of issues and we trust his opinion. He has a can do attitude and works quickly. Wouldn’t hesitate to recommend Jason to anyone with plumbing/heating issues.
Customer in Greater London
, work completed
Recommended
Jason is always quick to arrive, tidy and does the job
Customer Service
Quality
Value
I have used Jason and home rescue for many plumbing and decorating jobs at my property, he has always completed everything with a smiling happy demeanor and a clean and tidy crew.
Customer in Greater London
, work completed
Recommended
Excellent, professional service!
Customer Service
Quality
Value
Smart home rescue are excellent and offer a professional service with regards to home and safety inspections, repairs to boilers or any plumbing requirements. Jason and his company go above and beyond in every respect. They arrived on time and are extremely pleasant to deal with, highly recommend their service!
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient, competent, competitive pricing, great response times and excellent customer service
Customer Service
Quality
Value
Jason and his crew undertook a new boiler installation for me, having first assessed that I could switch from a conventional boiler system to a combi. They worked efficiently, were extremely pleasant and the job was completed on budget (significantly lower than competitors who priced the job), in less time than expected. Happy with their work and overall approach, I then reached out to them to install a washing machine and will readily reach out to them for any future plumbing or heating needs. Their response time is excellent and reassuring.
Customer in Greater London
, work completed
Recommended