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SMT Aerial & Satellite Services

5.0

149 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

We are a Local independent Family run Business that has been established since 2002. We are based in Andover and cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 20 years in Radio/Telecoms industry’s.

We are fully insured and all our work comes complete with 12 months guarantee on parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

Why you can trust these reviews

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5.0
149 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work, professional service, friendly
Customer Service
Quality
Value
Stuart came out promptly, arranged to come back when slate roof not wet and dangerous and removed old broken aerial & mast and reinstalled new one and amplifier and tested all tv outlets in property First class job and definitely would use again and recommend with no hesitation
Customer in Hampshire Posted on 05/09/2025 , work completed 05/09/2025
Prompt service
Customer Service
Quality
Value
Have used SMT on several occasions. As always a prompt and efficient service. This was to wall mount a new to.
Customer in Wiltshire Posted on 26/08/2025 , work completed 26/08/2025
What I needed & more
Customer Service
Quality
Value
Stuart was a bit late but did apologise and soon made up for that with an excellent professional job. We discussed all aspects of my wish list and agreed on a plan of action. Everything was left clean and tidy. He was offered a selection of liquid refreshments and chose tea, and enjoyed it. He also pressed the right buttons on our new TV so that it stayed on for the whole time we were watching it. I highly recommend SMT Areal & Satellite Services, 5 stars.
Customer in Hampshire Posted on 06/08/2025 , work completed 04/08/2025
The trader replied (on 11/08/2025)
Thank you so much for the kind review and the Tea.
Great friendly local service
Customer Service
Quality
Value
First time of use and a great service received. Excellent communication to confirm booking time and call out cost. Fixed all issues and provided advice to keep TV signal at its optimum. Thoroughly recommend.
Customer in Hampshire Posted on 18/06/2025 , work completed 18/06/2025
The trader replied (on 11/08/2025)
Thank you for the great review, its appreciatted.
Aerial Installation
Customer Service
Quality
Value
We needed to relocate an aerial from inside a loft to an external wall. The job was complication by tiling to the outside wall and difficult access. Stuart came the morning after I called him and arrived when he said he would. Stuart was very professional. He discussed the work and options, agreed what would be done and got on with the work. The standard of work was excellent and testing was comprehensive. Stuart even replaced the lead to the television. Pricing was competitive. Thank you Stuart!
Customer in Hampshire Posted on 14/03/2025 , work completed 11/03/2025
The trader replied (on 11/08/2025)
Thank you for the great review, its appreciatted.
Replaced aerial, pole, bracket, cabling - Fast, reliable, courteous, on time, on budget
Customer Service
Quality
Value
We have used Stuart once before to fix a bad TV signal (broken cables). We got him back as our old aerial at the top of our chimney was loose and causing bad reception. He came out within a day to quote, agreed a time to install the new kit, turned up on the day as promised, dismantled the old kit and removed it, supplied and installed a new aerial, mount, cables, tested the signals, etc. Importantly, although he had quoted for a new booster, once he had installed the aerial and cable, he said we did not really need the new booster as the signal was improved so much - thus saving us £££. We really appreciate this kind of service. I never leave reviews, but in this case more than happy to 100% recommend Stuart. He was very thorough and courteous and his workmanship was faultless. Thank you.
Customer in Hampshire Posted on 18/02/2025 , work completed 17/02/2025
The trader replied (on 19/02/2025)
Thank you so much. Stuart
great work. Fast service. Lovely guy.
Customer Service
Quality
Value
I have used Stuart three times over the past few months. The guy is honestly the best in the business. He's quick to respond to his emails, he does the job within days of you making contact and the work is first class.
Customer in Wiltshire Posted on 11/02/2025 , work completed 11/02/2025
The trader replied (on 19/02/2025)
Thank you so much
Great work and friendly service
Customer Service
Quality
Value
Called Stuart between Christmas and New Year as we were having problems with poor Freeview reception and pixilating picture. Stuart came out promptly at the agreed time, assessed the issue, and talked us through the options. There was no hard sell, just good information on the pros and cons of each option. We agreed to replace the aerial and install a booster, which has improved the picture beyond recognition. Stuart's work was tidy and efficient. I would highly recommend him.
Customer in Hampshire Posted on 05/01/2025 , work completed 02/01/2025
The trader replied (on 08/01/2025)
Thank you so much for the review, thats very kind. Stuart
Couldn't fault the work of Stuart. Hopefully I won't need any other work done, but if I do then I will definitely get in touch with SMT again.
Customer Service
Quality
Value
I got in contact with Stuart on Tuesday night. He was out to do the job on Thursday afternoon. He installed a European satellite dish for me. He was polite, friendly and clearly knows his job. What I especially liked about him was the fact that he is obviously a very caring guy. We had a good chat about the future of satellite telly and we both agreed that satellite is a very reliable service and that people will be left out without it. I'd highly recommend Stuart, not just for his speedy response, but also for his excellent work and for his friendly approach. The installation wasn't cheap, but it wasn't the most expensive either. Most of all it wasn't a rip off! You get what you pay for and paying for Stuart is worth every penny.
Customer in Wiltshire Posted on 01/08/2024 , work completed 01/08/2024
The trader replied (on 02/08/2024)
Thank you so much for the kind review. Stuart
Went above and beyond
Customer Service
Quality
Value
Stuart came out to sort a problem with our new Freesat box within an hour of me calling him AND it was a SUNDAY! Problem sorted quickly and professionally; I can’t rate this service highly enough. Thanks Stuart 👍
Customer in Hampshire Posted on 16/06/2024 , work completed 16/06/2024
The trader replied (on 25/06/2024)
Thank you so much