Endorsed by Which?

SMT Aerial & Satellite Services

5.0

139 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

We are a Local independent Family run Business that has been established since 2002. We are based in Andover and cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 20 years in Radio/Telecoms industry’s.

We are fully insured and all our work comes complete with 12 months guarantee on parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
139 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Reliable, friendly, tidy, got the job done
Customer Service
Quality
Value
Stuart answered his phone on the first try, arranged to call 2 days later and re-route our broadband cable. Kept us informed when he was a little delayed. He is pleasant and cheery, quickly ascertained what we needed doing and got the job done in a clean and tidy manner. This is the second time we have used his services, and would definitely recommend him to others. Wish all tradespeople were so reliable.
Customer in Hampshire Posted on 16/05/2024 , work completed 16/05/2024
The trader replied (on 16/05/2024)
Thank you so much and thanks for the work.
Always very happy with Stuart's work
Customer Service
Quality
Value
We first met Stuart in 2012 and he has done various jobs for us since, from wall0-mounting new TV, installing new broadband, and installing Starlink. He is always punctual, efficient and a pleasure to have around. Would have no hesitation in recommending him (and have done so to various friends numerous times).
Customer in Hampshire Posted on 04/04/2024 , work completed 02/04/2024
The trader replied (on 09/04/2024)
Thank you so much. Stuart
Fast and prompt service.
Customer Service
Quality
Value
I had trouble fitting an aerial for all my tv ports in the attic. Stuart was able to help and installed with no issues. He was very thorough and courteous, Would use again.
Customer in Hampshire Posted on 31/03/2024 , work completed 28/03/2024
The trader replied (on 05/04/2024)
Thank you so much for the good review.
Outside Wi-Fi Extension - great work.
Customer Service
Quality
Value
We needed a Wi-Fi extension to a new garage conversion, some distance away from the house. We contacted Stuart who arrived, examined the property and went over the various options available, recommending an overhead CAT-6 cable to a Wireless Access Point in the out-building for reliability and speed (this wasn't the most expensive option, but he said it would have the best results). He identified optimum route for the cable (out to the front of the house from the router, up the wall, back through the attic, out to the garage) and even ensured the cable colours to be used would look good against the house walls. The quote he gave us was good the so we booked him in - he arrived and promptly set about installing the cabling - our attic was not easy to access or to work in but it was no problem for him, and he did a really neat job getting the cable across to the garage. The access point was installed next and a speed test showed speeds the same as the main system in the house. He was efficient, very tidy and cheerful (especially given the freezing conditions outside), and we're really happy with the service. Would definitely recommend.
Customer in Wiltshire Posted on 18/01/2024 , work completed 17/01/2024
The trader replied (on 22/02/2024)
Thank you so so much for the great review, I appreciate it. Stuart
Great job – highly recommended!
Customer Service
Quality
Value
Stuart resolved the issues with our Sky signal and fitted CAT6 ethernet to an upstairs office. The price was as quoted and the work carried out to a very high standard. Communication was excellent. I will definitely use Stuart again for any TV aerial / satellite issues or any data cabling requirements. Highly recommended!
Customer in Wiltshire Posted on 08/09/2023 , work completed 08/09/2023
The trader replied (on 11/09/2023)
Thank you so much for the great review and for using us not 1 time but 2 times. Stuart
Great Service
Customer Service
Quality
Value
Stuart replaced our aerial, cabling and booster which were on their last legs. He was very thorough and courteous and the work looks great. Would definitely recommend.
Customer in Hampshire Posted on 24/07/2023 , work completed 18/07/2023
The trader replied (on 03/08/2023)
Thank you for the review, I really do appreciate it. Stuart
TV Aerial Fitted
Customer Service
Quality
Value
Stuart fitted new tv ariel - arrived promptly - he was knowledge and very efficient and answered all my questions. Very friendly- price paid was price quoted. Would use again and would recommend.
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 19/06/2023
The trader replied (on 22/06/2023)
Thank you so much.
Very thorough work
Customer Service
Quality
Value
I contacted Stuart because I had a problem with my TV and aerial. He checked and replaced what was needed and was very helpful and thorough. I will definitely recommend him to family and friends. Thank you Stuart for solving all the problems I was having.
Customer in Hampshire Posted on 25/05/2023 , work completed 25/05/2023
The trader replied (on 26/05/2023)
Thank you for the kind review, its very much appreciated. Stuart
If only all tradespeople were like Stuart!
Customer Service
Quality
Value
We have been experiencing problems with our TV reception and found Stuart’s details via Which Trusted Traders. A quick phone call managed to diagnose the potential problem. After trying to find a mutual time to come to complete the work, Stuart offered to come to the house within half an hour! He arrived shortly afterwards, was very respectful of our home, removing his shoes when he arrived. He was very thorough in his work, explaining things as he went along. The signal to the house posed a problem but he tried various ways to fix this and found a solution. The work was completed and his charges were very reasonable. We’re very satisfied with his work, his professionalism and friendliness. Thank you Stuart!
Customer in Hampshire Posted on 19/04/2023 , work completed 19/04/2023
The trader replied (on 20/04/2023)
Thank you for the great review, I appreciate it. Stuart.
Very satisfactory.
Customer Service
Quality
Value
Stuart was asked to resite an exterior tv aerial, and gave a viable estimate over the phone. It was convenient for both parties for the 1-hour job to be done the following day. Stuart arrived as planned and progressed the job professionally; he was not chatty but answered in full the questions I posed. He was considerate about removing outdoor footware when indoors. The job had no unseen complications; the final invoiced amount was less than the provisional estimate.
Customer in Hampshire Posted on 12/04/2023 , work completed 12/04/2023
The trader replied (on 12/04/2023)
Thank you so much for the review and the work.