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Trusted Traders

Stuart Thompson T/A SMT Aerial & Satellite Services

Logo on white
Opening Hours
Today - 09:00–20:00
  • Monday 09:00–20:00
  • Tuesday 09:00–20:00
  • Wednesday 09:00–20:00
  • Thursday 09:00–20:00
  • Friday 09:00–20:00
  • Saturday 09:00–18:00
  • Sunday - Closed
Profile thumb van 1

5.0

32 Reviews

About

We are a Local independent Family run Business that has been established since 2002. We cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 24 years in Radio/Telecoms industry’s.

We are approved by the governing Body for the Aerial Industry, The Confederation of Aerial Industries (www.cai.org.uk). All our work comes complete with 12 months guarantee on all parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

Reviews summary

5.0
32 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Sorted
Customer Service
Quality
Value
Called SMT who visited & quoted the same day arranging to an appointment to come back once the TV had been purchased. Stuart came back and installed 2 TVs and Sat dish arriving on time and completing the work quickly without any mess. we have had problems with the TV for some time and which we had called earlier.
Julie Richards04/05/2018
The trader replied (on 10/05/2018)
Thank you for a great review. Stuart
First class service
Customer Service
Quality
Value
Arrived on time the day after initial call. Quickly and efficiently fitted new aerial, and new aerial socket, plus some other wiring & connection improvements. Polite, cleared up all mess, good value for money. VAT exempt which also helps.
David W22/04/2018
The trader replied (on 23/04/2018)
Thank you Mr Wolfe and thank you for the work. Stuart
Excellent service
Customer Service
Quality
Value
Couldn't have asked for a better service. Arrived within 15 mins of me calling him as was near by. Quickly worked out the problem and got everything working again. Very reasonably priced and a very pleasant gentleman Would happily recommend
Millar08/04/2018
The trader replied (on 20/04/2018)
Thank you for the great review. ;o)
Prompt & professional
Customer Service
Quality
Value
We would have no hesitation in recommending SMT Aerials - fast and efficient service.
Richard, Hampshire27/11/2017
The trader replied (on 09/12/2017)
Thank you
Highly recommended
Customer Service
Quality
Value
Stuart was very efficient and diagnosed the issue quickly. Our aerial had suffered a broken cable from a combination of age and strong wind. He had all the replacements in his van and quickly restored the signal having rerouted the cable into the house in a better way. Highly recommended. Nice guy.
johndrewuk17/11/2017
The trader replied (on 22/11/2017)
Thank you so much, its appreciatted
A pleasure to deal with
Customer Service
Quality
Value
Working aerial got damaged, so after survey & quote (very reasonable) I was offered a fairly quick initial date-to-fix - which I couldn't avail of, but appreciated. When I had all my ducks in a row, arranging the actual date was easy enough. Final execution was quick, clean & nicely finished; explanation of setup & use was clear & complete; final output on Freeview was better than previous. Stuart himself was friendly, professional & just got on with it - I would recommend to anyone.
OwenMc10/11/2017
The trader replied (on 11/11/2017)
Thank you very much.
New aerial in Winchester
Customer Service
Quality
Value
We had been having problems with our TV reception and called Stuart to replace our existing aerial which we had been using for a number of years. Stuart was able to recommend the best aerial to make the best of the signal we are able to receive in this part of Winchester. The work was carried out quickly, efficiently and all within the price he had indicated when we made the original inquiry by phone. TV reception is now perfect. We have no hesitation in recommending Stuart for a friendly, efficient and cost effective service.
BobWin09/11/2017
The trader replied (on 18/11/2017)
Thank you for the great review.
Proper Tradesman
Customer Service
Quality
Value
We have been having TV signal issues for a couple of months. Called Stuart he turned up pretty much on time and got straight to the root of the problem of our 10year+ system. Recent 4G signal changes appeared to be causing interference which he explained. A new screened signal amp and a filter have totally cured the problem. A cheap easy fix without any suggestion of trying to flog me a new aerial installation. Very efficient.
Graham09/11/2017
The trader replied (on 11/11/2017)
Thank you very much.
CCTV install
Customer Service
Quality
Value
Stuart came highly recommended for his knowledge and professional approach to every element of his work. I was very impressed when he instantly resolved our poor aerial reception where others had failed. When I decided to install a CCTV deterrent at home he was my first call. Stuart found a very cost efficient solution and installed it with minimum interruption to our lives and left us tidy, fully operational with a promise to return if we need any technical support. Stuart is trustworthy, reliable and a pleasure to have working in your home. Thank you, Neil Palmer
WheelyP01/11/2017
The trader replied (on 02/11/2017)
Thanks allot for the work and the great review.
Great work and knowledge
Customer Service
Quality
Value
Stuart was really nice and did an excellent job. His knowledge and recommendations were spot on. His work was to a high standard and he is cheerful. His estimate was spot on. I will definitely use him in the future.
Salmond05/10/2017
The trader replied (on 06/10/2017)
Thank you so much for the great review. Stuart