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Trusted Traders

Stuart Thompson T/A SMT Aerial & Satellite Services

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5.0

90 Reviews

Opening Hours
Today -
  • Monday 09:00–20:00
  • Tuesday 09:00–20:00
  • Wednesday 09:00–20:00
  • Thursday 09:00–20:00
  • Friday 09:00–20:00
  • Saturday 09:00–18:00
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

We are a Local independent Family run Business that has been established since 2002. We cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 24 years in Radio/Telecoms industry’s.

We are approved by the governing Body for the Aerial Industry, The Confederation of Aerial Industries (www.cai.org.uk). All our work comes complete with 12 months guarantee on all parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

5.0
90 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent job, fast turnaround.
Customer Service
Quality
Value
I called Stuart in the morning to fit a loft aerial. He was with us by mid-afternoon and did an excellent, quality job, at a very fair price. He had all the parts he needed and the job was finished, done and dusted within 2 hours. I would have no hesitation recommending SMT Aerials.
Customer in Hampshire Posted on 11/05/2020 , work completed 07/05/2020
The trader replied (on 22/05/2020)
Thank you for the great review. Stuart
Aerial work
Customer Service
Quality
Value
We had a problem with the poor work that had previously been done on our TV aerial connections in the house. Stuart sorted it all out quickly and with no fuss. He was very helpful and made sure we were entirely happy before he left. Also more than reasonable price for all the work
Customer in Hampshire Posted on 04/02/2020 , work completed 04/02/2020
The trader replied (on 02/04/2020)
Thank you for the review and the work. Stuart
Responsive & excellent service
Customer Service
Quality
Value
After recent bad weather we lost the majority of our TV transmission on our Freesat boxes. Stuart quickly established that the weak signal was due to corrosion and water damage to the LNB on the dish and immediately replaced the faulty component. He retuned the two affected TVs and we now have many more channels than we really need! Stuart provides a 12 month warranty on the labour and the new LNB. Job well done and at reasonable cost.
Customer in Hampshire Posted on 30/01/2020 , work completed 30/01/2020
The trader replied (on 03/02/2020)
Thank you very much for the review, its appreciated.
Great Job and Fast Response
Customer Service
Quality
Value
Stuart did a great job taking down my tv aerial, which was on its last legs due to recent strong winds and with it also being awkwardly positioned too. A new aerial was installed and again Stuart did a nice of job of it and left everything neat and tidy.
Customer in Hampshire Posted on 28/01/2020 , work completed 21/01/2020
The trader replied (on 03/02/2020)
Thank you very much for the review, its appreciated.
PC to hub wiring - Great service!
Customer Service
Quality
Value
Used SMT for the first time to run wire up to a new location. Stuart turned up on time to do the quote and was able to return within 5 days to run the cable. Work was carried out quickly and professionally. Grommets fitted where the new wire passed through exterior walls. Wiring was concealed where possible. The final job looks extremely neat and works a treat. On top of that the price was very reasonable. A happy customer.
Customer in Hampshire Posted on 27/01/2020 , work completed 27/01/2020
The trader replied (on 03/02/2020)
Thank you very much for the review, its appreciated.
Great work sorted signal out
Customer Service
Quality
Value
Great work sorting our signal out and come round quick to sort and was tidy. Watching great HD TV now with fuzzy screen and messages saying no signal. Thank you!
Customer in Hampshire Posted on 24/01/2020 , work completed 03/01/2020
The trader replied (on 03/02/2020)
Thank you very much for the review, its appreciated.
Reliable, swift response and resolution
Customer Service
Quality
Value
Nice to find a local trader who knows his stuff, quickly identifies the problem and resolves it on the spot. Stuart keen to make sure everything is working to satisfaction after Aerial replacement was completed. Straightforward and honest service at sensible price.
Customer in Hampshire Posted on 20/01/2020 , work completed 20/01/2020
The trader replied (on 05/02/2020)
Thank you for the great review, its appreciated!
My review
Customer Service
Quality
Value
Quick, efficient and friendly but not overly friendly.
Christine, Hampshire Posted on 15/01/2020 , work completed 15/01/2020
The trader replied (on 27/01/2020)
Lol, thank you for the Great review. Stuart
Fast response
Customer Service
Quality
Value
Saturday before Xmas, our sat. dish breaks. Phoned SMT at about 1.00pm, a new dish fitted by 4.15pm the same day. Cannot ask for better service.
Customer in Hampshire Posted on 21/12/2019 , work completed 21/12/2019
The trader replied (on 14/01/2020)
Thank you for the great review and the work. Stuart
Very professional
Customer Service
Quality
Value
Arrived on time. Very professional and knew what he was doing.
George, Hampshire Posted on 03/12/2019 , work completed 03/12/2019
The trader replied (on 10/12/2019)
Thank you very much for the review, its appreciated.