Endorsed by Which?

SMT Aerial & Satellite Services

5.0

150 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

We are a Local independent Family run Business that has been established since 2002. We are based in Andover and cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 20 years in Radio/Telecoms industry’s.

We are fully insured and all our work comes complete with 12 months guarantee on parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
150 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Aerial installation made easy
Customer Service
Quality
Value
We recently moved to an older property and discovered the aerial had been poorly installed. We read the reviews listed on Which and on this basis called Stuart who was able to give us a budget quote over the phone and subsequently fit us in very quickly for the work to be done. We were very impressed with the speed, quality of finish and Stuarts knowledge hence taking the time to post this review.
Customer in Hampshire Posted on 31/10/2019 , work completed 30/10/2019
The trader replied (on 09/11/2019)
Thank you for the great review. Stuart
Brilliant TV engineer.
Customer Service
Quality
Value
Stuart installed a TV aerial and FM aerial. He arrived when he agreed and his estimate was itemised and were true to the actual cost. Clean, tidy and very professional. He ever installed an new Tv as we are totally clueless!! Thoroughly recommended, very prompt service.
Sylvia, Hampshire Posted on 22/08/2019 , work completed 22/08/2019
The trader replied (on 03/10/2019)
Thank you so much, I really appreciate leaving feedback. Stuart
Replacement aerial
Customer Service
Quality
Value
Stuart phoned in advance. assessed the problem quickly and outlined options with quotes. Carried out the agreed work quickly and efficiently. Good clean job at less than the quoted price and, best of all, full TV access with stronger reception. Would strongly recommend SMT aerials.
Customer in Hampshire Posted on 16/08/2019 , work completed 15/08/2019
The trader replied (on 01/09/2019)
Thank you very much. Stuart
All good
Customer Service
Quality
Value
Friendly, efficient service. Just moved to Winchester and the 'LNB' on our satilittte needed replacing. Phoned ahead to confirm arrival time, had it done in minutes and tested to make sure it fixed the issue. Was slightly cheaper than the other quote I sourced.
Mark, Hampshire Posted on 07/08/2019 , work completed 07/08/2019
The trader replied (on 15/08/2019)
Many thanks for the great review and the work, its appreciated.
A professionally and friendly service
Customer Service
Quality
Value
Installation for 2 Roof aerial and amplifier. Returning 2 TV sets.
Charles, Hampshire Posted on 16/07/2019 , work completed 16/07/2019
The trader replied (on 15/08/2019)
Thank you for the great review.
Excellent service
Customer Service
Quality
Value
I just moved into a newbuild house and needed a TV aerial fitted in the loft. Stuart responded quickly to my enquiry, and was able to fit me in at short notice. The service was friendly, quick and reasonably priced. He also gave me useful advice about the components that he fitted.
Customer in Hampshire Posted on 12/07/2019 , work completed 12/07/2019
The trader replied (on 15/08/2019)
Thank you for the positive feedback, I really appreciate it.
Just agreeing with everyone else!
Customer Service
Quality
Value
Amplifier died at the start of Wimbledon (OK, but it's important to me!) Stuart was able to make a call on the same afternoon I contacted him, got me up and running then came back the next day with the necessary part for a permanent fix. What service! (No pun intended.)
Customer in Hampshire Posted on 02/07/2019 , work completed 02/07/2019
The trader replied (on 15/08/2019)
Thank you for that, I always try my best. And thanks for leaving a review.
Fantastic & Professional
Customer Service
Quality
Value
Stuart was great on the phone giving advice and quotes, very friendly and helpful. He was the same in person after I had chosen to have him over to install our TV aerial. Very quick, efficient and professional in his manner. He is friendly and helpful in other questions I had about general DIY. Really recommend his services. Thank you Stuart!
Customer in Andover Posted on 02/07/2019 , work completed 02/07/2019
The trader replied (on 12/07/2019)
Thank you for the great review
Thoroughly recommended!
Customer Service
Quality
Value
Stuart did a professional job fitting our new aerial to our roof. He was friendly, punctual and it was a fair price. He added three points within the house and even took away all of the old stuff for us! Thanks :)
Customer in Hampshire Posted on 29/05/2019 , work completed 27/05/2019
The trader replied (on 04/06/2019)
Thank you so much for the great review. Stuart
Excellent knowledgeable work
Customer Service
Quality
Value
Agree with the other great comments. Could not have been better. Very efficient and personable. I liked that I was given a 2 hour slot and then a phone call when 20 minutes away
Customer in Hampshire Posted on 20/05/2019 , work completed 20/05/2019
The trader replied (on 04/06/2019)
Thank you so much for the great review. Stuart
100pc delighted with service
Customer Service
Quality
Value
Diagnosed the problem straight away and fixed it expertly. If needed would ask him again and recommended him to others. A very nice man.
Christine, Hampshire Posted on 17/05/2019 , work completed 17/05/2019
The trader replied (on 04/06/2019)
Thank you so much for the great review. Stuart
Fast, efficient and competitive
Customer Service
Quality
Value
Second time we have used Stuart to upgrade our TV aerial installation. This time we had moved to a new property and the existing Satellite dish and connections, having been unused for over a year, needed checking and recommissioning. Stuart worked quickly to check the installation, giving me honest professional advice as to options available, checking in the process whether I would be able to receive a consistent terrestrial TV signal. When I decided to opt for Freesat, he rapidly carried out the work required, to include wiring in an additional aerial point, and supplying and setting to work a Humax Freesat box. He is very experienced, trustworthy and reliable. I would not hesitate to recommend or to use him again should the need arise, which may well be the case should our pending Vodafone WiFi install not meet expectations.
Customer in Hampshire Posted on 16/05/2019 , work completed 16/05/2019
The trader replied (on 04/06/2019)
Thank you so much for the great review. Stuart
Job well done
Customer Service
Quality
Value
We wanted a local company that we could trust to do a good job and not over-charge. Stuart arrived on time. He was efficient and helpful. assessing the work and suggesting a suitable course of action. Our 3 TVs now work well for the first time in about 10 years. We think we paid a fair price for the work done. Many thanks.
Customer in Hampshire Posted on 14/05/2019 , work completed 09/05/2019
The trader replied (on 04/06/2019)
Thank you so much for the great review. Stuart
Good worker - he knows his stuff
Customer Service
Quality
Value
Stuart came on time and get me up to date with his time of arrival beforehand. He was efficient, well equipped and knew his stuff. He was happy or answer my questions and charged a fair price.
Customer in Hampshire Posted on 05/05/2019 , work completed 16/04/2019
The trader replied (on 08/05/2019)
Thank you so much, its appreciated.
Excellent service
Customer Service
Quality
Value
Excellent service, quick and efficient. Helpful and friendly nature. Very professional.
Which? Trusted Traders Consumer Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 04/06/2019)
Thank you so much for the great review. Stuart
A job well done, efficiently and professionally
Customer Service
Quality
Value
We are extremely pleased with the way the whole process has been carried out by Stuart. From the start with the detailed explanation of what we would need for our tv reception to improve to the finish of the job, this has been an excellent example of a job well done. Stuart is a tradesman who has done a great job for us and we would not hesitate to recommend his services to anyone who would need him in future. A very fair estimate, followed up the following day by a thorough job of renewing our aerial and ancillaries and retuning all TVs. Now pictures are perfect. No mess, tidy work. Thank you. Richard
Customer in Hampshire Posted on 03/05/2019 , work completed 30/04/2019
The trader replied (on 03/05/2019)
Thanks alot for the work and the great review. Stuart
Highly Recommend
Customer Service
Quality
Value
Stuart was very prompt and professional. Fitted a Freeview Aerial in my loft and a new Mini Dish. Great work, installed the day after I asked for the quote. Would use his services again and recommend him to all.
Customer in Hampshire Posted on 01/05/2019 , work completed 01/05/2019
The trader replied (on 03/05/2019)
Thank you so much. Stuart
Highly recommended
Customer Service
Quality
Value
Stuart responded within a few minutes of my call, arranged to undertake the work the next day and arrived at the time he said he would. Stuart installed a new dish and sorted out the TV wiring. He was very polite and efficient, explaining everything he was doing, and giving recommendations without being pushy. All the costs were upfront without having to ask. I will be recommending Stuart to other people.
Customer in Wiltshire Posted on 06/04/2019 , work completed 06/04/2019
Prompt and professional
Customer Service
Quality
Value
Fitted new roof aerial and rewired in loft, fitted boosters to aerial and TV. Removed old aerial and waste. Trader was efficient, polite and knowledgeable. The price charged was fair for the work done.
Matthew, Hampshire Posted on 28/02/2019 , work completed 28/02/2019
The trader replied (on 05/04/2019)
Thank you so much for the great review, its appreciated.
Professional.
Customer Service
Quality
Value
Turned up when agreed. Neat and tidy. Advised additional costs before progressing and clearly explained why and alternative options. Fit new aerial and amplifier.
Michael, Hampshire Posted on 16/02/2019 , work completed 16/02/2019
The trader replied (on 05/04/2019)
Thank you so much for the great review, its appreciated.
TV Aerial Installation for Freeview
Customer Service
Quality
Value
Having moved into a new build I needed an aerial fitted in the loft for Freeview TV. I live in a difficult location being equidistant between transmitters. The aerial was fitted in the loft and a booster installed due to the fact that I had a number of aerial points through the house. Everything was done to a high standard and I've had no problems with the kit since it was fitted. I get a good clear signal. As the TV took a while to tune, he stayed while it tuned and showed me the picture he was getting on his portable bit of kit to show that the signal was good. He also tested each of the sockets to ensure they were working properly. The price charged was what we had agreed on in advance (£200). I have no hesitation is recommending SMT Aerial & Satellite Services to others needing an aerial fitted.
Customer in Wiltshire Posted on 09/02/2019 , work completed 17/12/2018
The trader replied (on 01/03/2019)
Thank you so much for the great Review.
Fast and efficient service
Customer Service
Quality
Value
The Freesat satellite dish failure was expertly diagnosed and rectified very quickly. I can recommend this service and would certainly use it again.
David, Hampshire Posted on 09/02/2019 , work completed 09/02/2019
The trader replied (on 05/04/2019)
Thank you so much.
Good reliable service
Customer Service
Quality
Value
Stuart fitted a new tv aerial and downlead & also a satellite dish for our new Freesat recorder. He came out on time in deep snow icy conditions last week to look at what was required, discussed the solution & provided a quote. He then agreed a date, turned up on time & fitted the aerials in marginal weather conditions (wind and rain). The materials he uses are of good quality and robust. He fitted a new terminal box in place of the corroded one free of charge. He is a pleasant effective and conscientious worker who tells it as it is. He took time to explain the setting up & menus of our Freesat recorder. This is the 4th job that Stuart has done for us. I thoroughly recommend him.
Customer in Hampshire Posted on 08/02/2019 , work completed 07/02/2019
The trader replied (on 01/03/2019)
Thank you so much for the great Review.
Prompt, efficient, knowledgeable and reliable
Customer Service
Quality
Value
Prompt service. Knew his stuff. Sound advice. Did precisely what he said he’d do. Explained fees for each item. No pressure exerted to spend more. Polite and affable. I wish Stuart well with his business because he’s working well and working hard. Precisely what you need.
Customer in Hampshire Posted on 07/02/2019 , work completed 07/02/2019
The trader replied (on 01/03/2019)
Thank you so much for the great Review.
Trustworthy and efficient
Customer Service
Quality
Value
I found Stuart's name through a google search and e-mailed him to see when he could come and take a look at my aerial. Stuart got back instantly and came round at the time agreed. Stuart knew instantly what the problem was and fixed it very promptly. I trusted him immediately and would highly recommend him to anyone in the area who has a tv/aerial problem. Thanks Stuart if you are reading this.
Customer in Hampshire Posted on 26/01/2019 , work completed 26/01/2019
The trader replied (on 31/01/2019)
Thank you so much.