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SMT Aerial & Satellite Services

5.0

151 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

We are a Local independent Family run Business that has been established since 2002. We are based in Andover and cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 20 years in Radio/Telecoms industry’s.

We are fully insured and all our work comes complete with 12 months guarantee on parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
151 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Trustworthy and efficient
Customer Service
Quality
Value
I found Stuart's name through a google search and e-mailed him to see when he could come and take a look at my aerial. Stuart got back instantly and came round at the time agreed. Stuart knew instantly what the problem was and fixed it very promptly. I trusted him immediately and would highly recommend him to anyone in the area who has a tv/aerial problem. Thanks Stuart if you are reading this.
Customer in Hampshire Posted on 26/01/2019 , work completed 26/01/2019
The trader replied (on 31/01/2019)
Thank you so much.
Great work, fast and friendly
Customer Service
Quality
Value
Stuart replied very promptly to my phone call , came and looked at the job and then fitted me in that same afternoon. You could tell he had the experience to back up his knowledge and made many problem solving suggestions. He was very tidy, worked quickly and gave us the ideal solution to our needs. We would definitely, recommend his services.
Customer in Hampshire Posted on 25/01/2019 , work completed 22/01/2019
The trader replied (on 31/01/2019)
Thanks alot.
Fast response.
Customer Service
Quality
Value
The job involved removal of Sky dish and box to be replaced by a Freeview TV aerial. Job completed in quote, work area left clean, all rubbish removed. A professional job done, I would certainly recommend SMT Services.
Gillian, Hampshire Posted on 25/01/2019 , work completed 25/01/2019
The trader replied (on 05/04/2019)
Thank you so much for the great review, its appreciated.
Very efficient and high quality service
Customer Service
Quality
Value
I was really impressed by SMT. Stuart arrived on time and installed a new aerial on our house, with no problems. He was also very friendly and cleared everything up afterwards. I would highly recommend SMT.
Customer in Hampshire Posted on 19/01/2019 , work completed 18/01/2019
The trader replied (on 22/01/2019)
Thank you so much for thew excellent review. I really appreciate it. Stuart
Excellent service and quick.
Customer Service
Quality
Value
Stuart was was very helpful and reacted quickly to the request for help. He was pleasant, very professional and most helpful with advice. He found the problem with the system, explained the options clearly. He very quickly fitted a new aerial, plus booster and amplifier, left everything clean and tidy and removed old parts. The price was very good and I most certainly would recommend him to anyone else. It is refreshing to meet a really good tradesman who takes time and effort to satisfy his customers. Well done!
Customer in Hampshire Posted on 14/01/2019 , work completed 11/01/2019
The trader replied (on 02/02/2019)
Thank you so much for the excellent review. I really appreciate it. Stuart
Efficient and professional
Customer Service
Quality
Value
Very efficient and professional installation - no mess. Good price, and very pleased with the work. Fully tested and operational before he left. Thank you will use again and recommend to others.
Customer in Wiltshire Posted on 13/01/2019 , work completed 11/01/2019
The trader replied (on 02/02/2019)
Thank you so much for the excellent review. I really appreciate it. Stuart
Great Service
Customer Service
Quality
Value
Very pleased with the work undertaken by SMT. Stuart arrived as promised on the day and installed a new aerial for the house. Very clean and efficient workmanship that I would highly recommend. Thankyou
Customer in Hampshire Posted on 10/12/2018 , work completed 10/12/2018
The trader replied (on 11/01/2019)
Thank you so much for the excellent review. Stuart
Brilliant service, would recommend
Customer Service
Quality
Value
Stuart was brilliant, he came out on Wednesday after I called him on the Monday. He was punctual, efficient, polite, left no mess and got the job done swiftly (installing new aerial). He checked it was in working order and returned TV and made sure I was happy. I would definitely recommend him . Our reception is now perfect !
Customer in Hampshire Posted on 27/11/2018 , work completed 21/11/2018
The trader replied (on 12/01/2019)
Thank you so much for the great review. Stuart
Excellent work
Customer Service
Quality
Value
Stuart was able to come out on a Saturday lunchtime, only a day after contacting him. He was able straightaway to fix (with a new bracket) an aerial which had come seriously loose. He was also prepared to help with a Freeview box which had been temperamental. I was very pleased with his work and am happy to recommend him.
Customer in Hampshire Posted on 18/11/2018 , work completed 17/11/2018
The trader replied (on 28/11/2018)
Thank you for the good review, its appreciated.
SMT Aerial, new TV cable fitted
Customer Service
Quality
Value
Stuart visited yesterday to fit a new television cable into the house. An excellent job, very professional and knowledgeable and provided good options. Also very timely in getting work completed. Stuart is also very polite and courteous, would definitely use him again!
DavidC Posted on 13/11/2018 , work completed 13/11/2018
The trader replied (on 15/11/2018)
Thank you so much
Excellent service
Customer Service
Quality
Value
Replaced aerial, the old one having been installed upside down thus allowing water into the system!.....some tradesmen. Also installed a new amplifier. I would recommend Stuart to anyone in his catchment area for his efficiency and pricing.
Stuart Hants Posted on 10/11/2018 , work completed 10/11/2018
The trader replied (on 15/11/2018)
Thank you so much
Great standard of work and friendly service.
Customer Service
Quality
Value
Stuart was very friendly and offered advice on my particular situation stemming from his experience. He fitted a satellite dish for me to connect my existing Sky TV into and recommended further actions to get a feed to the bedroom too. Neat, well clipped cabling and a professional service. Pricing reasonable. I'd recommend Stuart to anyone in the Andover area looking for a aerial or satellite installation.
JacobKing Posted on 05/11/2018 , work completed 05/11/2018
The trader replied (on 15/11/2018)
Thank you so much
Great work and fast
Customer Service
Quality
Value
Stuart was great he did an excellent job, talked me through what would happen and his quote was spot on. He worked quickly and was really friendly too.
Lisa Crysell Posted on 04/10/2018 , work completed 04/10/2018
The trader replied (on 04/10/2018)
Thank you so much, its appreciated.
Brilliant Service
Customer Service
Quality
Value
Brilliant Service from Stuart, who was quick, professional and clear about the issues and what he could to solve them including the cost. If he covers your area, you're lucky.
Nick and Elaine Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 20/09/2018)
Thank you so much.
Great Service
Customer Service
Quality
Value
Would highly recommend SMT Aerials. Stuart is friendly, professional and provides an excellent service. Supplied and installed a new outside aerial really quickly and at a good price.
Charlie F Posted on 11/08/2018 , work completed 11/08/2018
The trader replied (on 15/08/2018)
Thank you very much. Stuart
Efficient, speedy and good value!
Customer Service
Quality
Value
Stuart came to look at a severed aerial cable from an old aerial. Replace the aerial and cable then and there, including a new socket in the sitting room to rid us of all the old wires. Really fair price and excellent work. Very pleased!
TLynam Posted on 26/07/2018 , work completed 26/07/2018
The trader replied (on 30/07/2018)
Thank you so much for the review and the work. Stuart
Highly recommended
Customer Service
Quality
Value
Contacted SMT Services Thursday evening, reply received within 5 minutes and turned up to do the job the very next day. Very professional, super speedy, very pleasant all round. Would highly recommend and would use SMT Services again.
TDawber Posted on 26/07/2018 , work completed 26/07/2018
The trader replied (on 30/07/2018)
Thank you so much for the review and the work. Stuart
Excellent service
Customer Service
Quality
Value
Very efficient. New TV aerial with amplifier fitted which was all done in a short time. Second visit to set up new TV and swivel stand. Highly recommended.
David, Wiltshire Posted on 18/07/2018 , work completed 18/07/2018
First class
Customer Service
Quality
Value
I give SMT Aerial first class marks and would recommend most highly. The quality of work could not be faulted, clean and cleaned up after work done. Very reasonable in cost, best I've ever known and they do what you ask for. Highly recommended.
George, Hampshire Posted on 13/07/2018 , work completed 13/07/2018
The trader replied (on 30/07/2018)
Thank you so much for the review and the work. Stuart
Sorted
Customer Service
Quality
Value
Called SMT who visited & quoted the same day arranging to an appointment to come back once the TV had been purchased. Stuart came back and installed 2 TVs and Sat dish arriving on time and completing the work quickly without any mess. we have had problems with the TV for some time and which we had called earlier.
Julie Richards Posted on 04/05/2018 , work completed 04/05/2018
The trader replied (on 10/05/2018)
Thank you for a great review. Stuart
First class service
Customer Service
Quality
Value
Arrived on time the day after initial call. Quickly and efficiently fitted new aerial, and new aerial socket, plus some other wiring & connection improvements. Polite, cleared up all mess, good value for money. VAT exempt which also helps.
David W Posted on 22/04/2018 , work completed 22/04/2018
The trader replied (on 23/04/2018)
Thank you Mr Wolfe and thank you for the work. Stuart
Excellent service
Customer Service
Quality
Value
Couldn't have asked for a better service. Arrived within 15 mins of me calling him as was near by. Quickly worked out the problem and got everything working again. Very reasonably priced and a very pleasant gentleman Would happily recommend
Millar Posted on 08/04/2018 , work completed 08/04/2018
The trader replied (on 20/04/2018)
Thank you for the great review. ;o)
Prompt & professional
Customer Service
Quality
Value
We would have no hesitation in recommending SMT Aerials - fast and efficient service.
Richard, Hampshire Posted on 27/11/2017 , work completed 27/11/2017
The trader replied (on 09/12/2017)
Thank you
Highly recommended
Customer Service
Quality
Value
Stuart was very efficient and diagnosed the issue quickly. Our aerial had suffered a broken cable from a combination of age and strong wind. He had all the replacements in his van and quickly restored the signal having rerouted the cable into the house in a better way. Highly recommended. Nice guy.
johndrewuk Posted on 17/11/2017 , work completed 17/11/2017
The trader replied (on 22/11/2017)
Thank you so much, its appreciatted
A pleasure to deal with
Customer Service
Quality
Value
Working aerial got damaged, so after survey & quote (very reasonable) I was offered a fairly quick initial date-to-fix - which I couldn't avail of, but appreciated. When I had all my ducks in a row, arranging the actual date was easy enough. Final execution was quick, clean & nicely finished; explanation of setup & use was clear & complete; final output on Freeview was better than previous. Stuart himself was friendly, professional & just got on with it - I would recommend to anyone.
OwenMc Posted on 10/11/2017 , work completed 10/11/2017
The trader replied (on 11/11/2017)
Thank you very much.