So Go Solar Ltd

Prior to installation of our solar panels and battery, Ben answered our endless questions with speed and patience. He came up with an excellent solution for installation of all the electronic kit in our very small cottage. Everybody involved hard working and friendly. Recommended!

I selected SoGo Solar/Ben Saunders after evaluating a number of alternatives. This has proved an excellent choice. Refreshingly, there was no 'hard sell' and I was objectively advised about my choice of solar panels, and received an excellent recommendation for the storage battery. The installation itself was on schedule, efficient and as budgeted. The performance of the installation has been wholly satisfactory and, most importantly, Ben Saunders has been accessible and has readily answered all post-commissioning queries. I am pleased to recommend SoGo Solar and Ben Saunders to anyone considering installing PVs.

As a novice to the world of solar right from the initial call with Ben you felt reassured that you were not being sold to but more being educated, advised and guided as to what might be the best system in terms of equipment and layout. This sense of trust only comes when it's clear that your 'salesman' has been in the industry for a long time, overseen numerous installations of different complexity and can actually do the work themselves. Ben was very patient with the barrage of questions and really helpful with setting out the end to end process and likely timescales of third party activities e.g. mains fuse upgrades. He also accommodated a pause in the installation when it became clear that part of our roof would need repairing prior to installing the final panels. Alex and Richard were exceptionally thorough and left the roof and gutters in a far cleaner state than they found it! Would have no hesitation in recommending SoGoSolar

We had a solar install by Sogo Solar, with an iBoost immersion heater divertor, and they were fantastic. Ben knew the technical details of the various brands and made suggestions to make sure we got value for money (many others would try to sell as much as possible). During installation, Ben, having noticed a number of broken tiles on the roof (these were already broken and not broken by them), went out and purchased several tiles and replaced them at his own cost without any request from myself. Installation was very smooth, clean and tidy, and the panels look great on the roof. We had one issue where we had a tripping breaker, and Sogo Solar came out and resolved this straight away. Excellent company who cares about their customers!

We chose So Go solar as they were a Which recommended trader and we were glad we did. Ben’s advice right from the start was thorough and easy to understand so we were happy that the components we chose were exactly what we needed to meet our needs. Now that the system has been running for a few weeks it actually exceeds our expectations and we can power our house day & night and charge our EV car, with the integrated battery very little power is drawn from the grid. We even export excess electricity and get paid by Octopus for it ! The So Go team were all cheerful and highly skilled and we have ended up with a neat installation that we are very happy to show friends and neighbors. They deal with all the paperwork and liaison with the electric company / authorities in the background which is a bonus in itself ! and not to be forgotten. Ben drives a fully electric van so he is committed to a low carbon electric future for sure. We highly recommend So Go Solar.

Installed 8 panels and inverter, plus all infrastructure in readiness for future addition of further set of panels, battery and car charger. Very patient as we worked out what the future-proofed solution should look like. Really pleased with the end result - quality product and installation!

SoGoSolar (SGS) responded quickly to my initial enquiry. After an initial visit a comprehensive quote with technical details was provided and, after a useful discussion, the specification was changed to increase output. The work was carried out shortly afterwards in one day by a very competent team and Ben Saunders then visited us to explain the installed items and the monitoring app. Subsequently, within a few days, after being satisfied the system was working correctly, a full set on insurance, compliance and technical documents were delivered. I recommend SGS very highly.

After 7 years of flawless usage of our solar panels installed by Ben and his team, certain components failed on a couple of panels (I have 13) and were replaced within a few days. All issues were resolved quickly and efficiently. Whilst waiting for the installation the rest of the system still functioned well. Stressless, quickly sorted, highly recommended.

A true test of a company is how they respond when things don't go to plan. We first contacted Ben in February 2021 to provide solar panels for our new build. At that time we hadn't started the build. Ben provided a quote which they honoured even though installation wasn't completed until Sept 2022. During the build, Ben attended meetings with the builders and roofers to plan and co-ordinate installation. The first problem was the roof fittings, without any fuss or charges Ben changed these quickly. Several months passed while the build took shape and Ben came back to complete the installation. Unfortunately one of the panels was not generating electricity and Ben returned to trouble shoot. To resolve the problem access to the roof was required but at this point the scaffold had been removed. So Go at their cost erected scaffold, changed the faulty component and we were up and running. So although this was not a trouble free installation, they way Ben and his team responded was exceptional, a lesser company could have thrown up all sorts of excuses and delay tactics but Ben just resolved the problem. I would highly recommend So Go Solar.

Ben and his team did a great job. Some panels were set into the pitched roof and look great, the rest are hidden on the flat roof. They all work well, the SolarEdge app is great, and I am looking forward to some serious generation when spring and summer arrive. This is the third property So Go Solar have fitted solar for me, they are keenly priced and workmanship, communication and backup is excellent. I would thoroughly recommend the company.