Soak Bathrooms Rotherham

The team from Soak did a wonderful job refitting my old bathroom. When I visited the showroom I got excellent guidance regarding the design. The refitting team always arrived on time, were clear about what they were going to do each day, and any minor alterations were clearly explained and agreed with me. At the end of each day the work areas were left clean and tidy. The aftercare and guarantee was explained, instructions for the new items was also demonstrated. The budget was adhered to. All the people I came into contact with were very friendly and polite, Ben and Frankie did a great job to a high standard. I now have a lovely new bathroom.

Soak recently replaced our old bathroom with a beautiful new one. Shaun and Harrison arrived each day promptly and were so friendly and courteous. They cleaned up at the end of each day and kept us informed of everything as they went. Shaun’s attention to detail is amazing and we are really happy with the finished work. We can’t recommend them highly enough, they have truly done an amazing job.

We would highly recommend Soak bathrooms Rotherham. From Mike in the showroom, to Shaun and Harrison the fitting team, we had a stress free , first class service. We are delighted with our new bathroom, so well done to all the staff from Soak.

We had a new bathroom designed supplied and fitted and from the first day the service was absolutely brilliant. Friendly, helpful, knowledgeable and exceptional from start to finish. The work was all done timely and professionally with no hidden costs and all were kept within our budget. Thank you, Mike, Ben, Frankie and Shaun we are very pleased with the end product simply perfection.

We've had Soak in now to fit 2 bathrooms and both times they have provided the very highest standards of customer service. You book an appointment to go through what you want with the salesman (Mike). He then comes around and measures up. Next, you're back in the showrooms he walks you through the design, showing you each item, in the showroom and making sure that you know what you're getting. When the date rolls around, there may be a delay in starting (first bathroom, the previous job overran, this time, we had bad snow, so it was difficult to get in), but they are excellent at keeping you informed of any delays and changes. The fitters don't mess around. They turn up at a sensible time (normally 8:30am) and normally finish about 4:00pm, but keep you informed of what's happening. They lay down something to protect the floor and always tidy up at the end of the day (that's a basic clean, not spotless). Every day they take you through what has been done and what tomorrow's plan is. Absolute top-quality communication. We did have a problem with some of the items not quite being able to fit. I was amazed at how quickly and efficiently they arranged a refund for those parts. Somehow they even came in cheaper than the estimate, which was nice. There are often extra costs for unexpected things (like fixing damaged plaster). You are warned about these when you book, and they keep you informed as they occur. Generally very happy with the service.

Ben and Frankie were consummate professionals when transforming our outdated bathroom-at times replacing pipework and cupboards that were 120 years old. Our house was immaculately kept throughout this process. The communication was exceptional and we were informed every step of the way from Mike in the showroom until the completion. We would highly recommend this company to anyone. Excellent service and polite, professional workers.

We had a complete bathroom refit and 3 radiators replaced. The quality of the fittings was excellent. Ben and the team who fitted the bathroom were polite and tidy and did a most amazing job in our very old barn which can have a few problems. I cannot thank them enough. We were sceptical about having a bathroom fitted so near to Christmas-we needn't have been. We were kept informed and they stayed on our job and finished on time. None of this running off to do other jobs. I cannot rate them highly enough. We will use them again and we can highly recommend. TOP JOB.

Just a thank you really to Kevin and his team for a small but awkward job that was really well done. Our shower tray ( hemmed in by floor tiles and also wall panels) was cracked and leaking. Kevin and his team worked out a plan and did a really good professional job, everything was done on time according to plan and cleaned up afterwards. I could not be more pleased with the job they did and would not hesitate to recommend them to anyone. Thanks again Soak.

Ben and Frankie just completed a two-week transformation of our very outdated 34-year-old bathroom. Their work is second to none. The whole experience, from our first visit to the showroom to meet Mike, to the finish today was exceptional. We have been kept informed every step of the way and consulted on the positioning of various items to ensure they fit our needs. The quality of the products is excellent. Would highly recommend this company.

Bathroom was gutted - wall tiles, flooring tiles, ceiling artex replaced. Toilet, wash basin and bath taken out. Excellent protection to landing and stairs carpet by laying special covering. Skip ordered and used. Workmanship was first class, they knew what they were doing. The job took a week and the team worked very hard and were punctual on each day. What a difference this has made and absolutely no regrets having it done with such consideration. Well done.