Solar Gateway Ltd

Solar Gatway provided a great all round service from start to finish. Mark (the owner) took time to visit us, and to answer ask pour questions, providing the reassurance we needed before going ahead. When it came to the installation, everything was done very efficiently. Scaffolding was put up the day before installation and taken down quickly the day after. The battery and inverter were fitted in one day and only because of high winds did it take a second day to install the panels on our roof. All the team were friendly and professional, and Mark was in attendance too, and too time to explain how everything worked, how we could use the App to monitor the panels performance.

Solar Gateway carried out a 15 panel solar installation with inverter and battery. Mark was the only supplier to actually visit my property before he quoted for the install. The quote was very competitive. The work was carried out very professionally and the whole install was carried out in half a day and it was up and running, mark sent me the documents over so I can export and have not looked back. Great company to deal with and highly recommended.

I was recommended to use Solar Gateway and from the very start Mark explained everything how many panels and exactly where my battery would go. they were very competitive with the quote so i gave the go ahead. On the day they had every thing fitted and working in a half a day and were very professional in everything. I was shown how to view the app and was told if any problems just to get in touch. I rang once with a question and was answered very quickly. I would recommend Solar Gateway to anyone.

We had excellent service from Solar gateway. From start to finish. Mark is always quick to respond to our queries or give support as needed The Process was very quick and Mark set up our installation quickly (no waiting weeks as with some of the other companies we received quotes from). Solar gateway were very competitive in their pricing. We are very happy with our product and money we are saving on electric.

Solar Gateway carried out a 14 panel solar installation with inverter and battery. They were the only supplier to actually visit my property before they quoted for the install. The quote was very competitive. The work was carried out very professionally and the whole install was carried out in less than 5 hours. Their after service in making sure that we have all of the documentation to enable us to export energy to the grid was provided. We have been very happy with the installation and it has considerably reduced our electricity bills. Have no hesitation in recommending Solar Gateway.

Mark from Solar Gateway took time to understand our requirements and explained everything clearly. No pressure whatsoever. He provided a very clear quote and once we accepted, he set an installation date. On the day, everything went smoothly and the install was very neatly done, with minimal disruption. I cannot fault Mark and the team and would highly recommend them. The after service with any questions has been spot on and nothing seems too much trouble for them.

Such a delight to find a company that is knowledgeable, courteous & customer-focused. From start to finish, Solar Gateway (Wooler) has excelled, ensuring a quality installation. Together with their immediate after-sales response to an issue caused by the fitting of a smart meter, I would highly recommend this company & their staff

Solar Gateway were professional from start to completion. Everything was explained. The installation was done without any mess or noise! The results - savings on electricity bills.

We contacted Solar Gateway after a friend’s recommendation. We’d tried two other companies, but they gave up when they saw our roof – it’s a quirky old mill with extensions and a very irregular layout. Mark from Solar Gateway visited and suggested installing solar panels in our paddock, around 150m from the house. The quote was very reasonable, and we opted to add an extra battery, something we’re very glad of now. They installed the system and ran a cable to the house. It worked brilliantly. Then, they called back to say they thought they could improve our output even more. They returned, added a second cable, and doubled the performance, at no extra hassle to us. Any questions I’ve had since, I’ve texted and always had a quick, helpful reply. Later, Northern Powergrid put us on generator power for six weeks. I hadn’t realised the batteries needed switching off, and they got damaged. Mark negotiated free replacements with the supplier and installed them for us, again, going above and beyond. The service from Solar Gateway has been absolutely outstanding. I’ve already recommended them to family and wouldn’t hesitate to recommend them to anyone else.

Our installer closed down and we had problems with our solar system and no one to help outside of some wanting a lot of money upfront just to come and look. Fortunately, a couple of friends at church had a solar system with which they were really pleased and they could not speak too highly of the installer, Solar Gateway. So I rang Solar Gateway and discussed our situation. Then they came to our home in Prudhoe (Northumberland) to inspect the system. Getting into our loft wasn't easy. They clearly really understood the systems and why ours was not working as it should. One of our problems was that we had the wrong dongle which would not work properly with the new Sky Broadband - to whom we had moved more recently. He fixed & updated the settings, ordered a new dongle and mentioned some changes we might make in due course to improve our system and payback. That said, it is now working so much better right now - we are very happy. They have registered with LuxPower as our "installer" and can now see all of our readings live so as to be able to monitor & adjust our settings as needed given the different seasons etc. Amazingly, Solar Gateway has done all of this for free, including no charge for the new dongle, because we were not well advised by our actual installer who had also cut some corners which we will sort over time. We are very happy to recommend Solar Gateway. Our system is just so much better and we have the comfort of their ongoing support. Happiness!

We used Solar Gateway Limited having read previous reviews on the Which website. We asked two other companies for quotes, but Mark was the only one who wanted to visit our property before giving a quote; this was important to us. We found Mark to be very professional and down to earth, and his advice was clear and easy to understand. Solar Gateway Limited installed 16 solar panels, an inverter and two 3.2kW batteries. We live in a bungalow with good access to the roof, but even so, we were impressed that the team of three were able to complete the installation in about 4 hours, very professionally with no problems whatsoever and nothing to clear up. We are more than happy with the performance of the panels and have seen a 75% reduction in our electricity costs over a period that includes the 'dark' months of December and January. We highly recommend Solar Gateway Limited.

We have had previous bad experiences with Solar Panel providers, not giving us the correct advice. Mark was recommended to us by a friend and the difference was amazing. He quickly analysed our needs and came up with a solution. The electrician was brilliant too, as our panel array is in the field adjacent to our farmhouse the route to our distribution board was torturous, but he found a route with minimal disruption and he tidied up afterwards. We have very poor internet connectivity, but again Mark came up with a solution to enable us to monitor our usage. Dealing with our electricity supplier to set up a feed-in tariff was a nightmare, but again Mark assisted us in getting it set up. Thoroughly recommend Solar Gateway.

Having looked for local companies with good credentials, we selected Solar Gateway Ltd primarily because of the excellent Which reviews. The 5 star reviews were certainly merited. From an initial prompt assessment visit, optimum solar/battery recommendation, competitive price, and ongoing support with the application paperwork, through to a flawless installation process, Mark and his team delivered in spades. We cannot commend this company highly enough.

Fantastic service. No pressure-sales. Very helpful explanations of the quote and all associated costs. Competitive prices. No hidden costs. Quick and easy installation on budget. Clean tidy up afterwards. I can't praise Mark and his team highly enough. This was a great experience throughout.

Mark from Solar Gateway carried out a site survey prior to the installation of solar panels and batteries at our property. He was completely professional and very helpful. He identified a potential problem with the unusual roof structure on our house and suggested a solution. The installation a few weeks later was quick and efficient and by lunchtime, everything was up and running. We are so happy with the system. Not only are the outputs really good, but the ability to monitor what is going on via the App is really informative. One year after the installation we had a problem with our domestic WiFi and Mark gave speedy advice by email and followed up with a site visit. I have no reservations in giving Solar Gateway my highest recommendation to anyone considering the installation of solar panels and batteries etc.

In December 2022 Solar Gateway installed solar panels, an inverter and two batteries into my house. The work was carried out to a high standard and on time. The price of the installation was very good in comparison to other quotes I received. The system includes an app which links to my phone so I can monitor how much electricity I produce and use. This was set up for me and works very well. In December 2024 I changed my WiFi router in my house and I could not get the app to work on my phone. I contacted Mark from Solar Gateway and told him about the situation. Mark went out of his way to get the app working for me. This included a home visit and the installation of a new dongle. It is very reassuring to know that this company obviously values its customers and looks after them years after the initial installation. The system works perfectly and I would highly recommend Solar Gateway.

We're thoroughly impressed with Solar Gateway's solar panel installation at our property. Mark and his team delivered a top-notch service from start to finish. Their professionalism was evident in every aspect, from the initial quote through to the system's ongoing performance. Mark kept us informed throughout the entire process, ensuring we understood each step. The installation itself was efficient and clean, with the team showing great care for our property. We were particularly pleased with their handling of the DNO notification, MCS certificate, and Building Regulations Compliance Certificate, taking the hassle out of the process for us. A year on, and the system has been generating even more electricity than predicted, making it an even better investment than we anticipated. We wholeheartedly recommend Solar Gateway to anyone considering solar panels.

Mark conducted a site review and initially recommended an 18 panel system with 2 batteries that more than met current requirements. After reviewing the costs (very competitive) we then opted for a 5kW inverter and 4 batteries (12.6kW) to meet potential future demand patterns, but also to take full advantage of off peak overnight charging in the winter. The installation was completed in a day (over a fibreglass roof) and the results were/are amazing. I appreciate that Mark cannot take credit for the weather, but we are seeing up to 6.5kW of generation, so much so we charge the car up during the day, run the washing machine, dishwasher and tumble dryer instead of during off peak times and we are still exporting c25% at the moment. Who knew that the sun was so strong in Northumberland! Obviously the figures will be different in the winter, but we have battery storage to see us through the dark days. I have absolutely no hesitation in recommending Mark and his team. Quality team, quality products and very keen pricing (and of course excellent guarantees).

Quotes are of varying quality! SG was approached for a quote and came out as mid priced. What made SG standout was the interaction with Mark, the physical survey and the report generated prior to purchase. All questions were answered and the quote was comprehensive not just 15x 430w panels, 3.6kw inverter, 9.6kw batteries and bird proofing but a full report based on the panels orientation, roof slope and assessment of expected solar generation for my location based on the system quoted against my historic electric bills. He conducted an assessment of ground works, 10x panels house and 5x on a separate garage and took into account my concern about aesthetics such as slate roof tiles and control boxes. So the panels are all black, the batteries and inverter panel mounted in the garage and control boxes fitted in the standard electric box, so no house penetration. Scaffolding went up 3 days before installation then Mark and team arrived. The complete install including laying a cable (soft dig) between garage and house was done in a day! The MCS certificate, DNO notice and the Building Regulations Compliance Certificate arrived shortly afterwards, this made the process of switching to a new energy supplier simple. Now 3 months later I have not had to pay any electrical bills and have surplus to export. I highly recommend going with Solar Gateway and even if its just getting the free survey and report based on your requirements it gives you a good comprehensive starting point.

From the quotation date to the completion date everything was handled in a timely and professional manner. The tradesmen involved and the quality of the was first class and the subsequent performance of the installation has more than exceeded expectations. I have been happy to recommend Solar Gateway to both friends and neighbours.

With the surge in energy prices i thought i'd better get some contol of my future electrical supply costs. Read up on solar energy & read the reviews of installers from various sources. Contacted several companies for quotes & Solar Gateway stood out from the others - price & specification for the installation was very competitive. They started work at 8am 3 weeks later and were finished by 1pm leaving a neat & tidy jobsite. (installed & commissioned 10 panels, inverter, 2 batteries and wiring). 4 months later everything works fine & the performance has been as expected. Can't recommend Mark & the team highly enough

Mark was very helpful and was able to show us how much panels would expect to generate and estimated pay back time upfront. Installation was quick and the installers were very careful. We had a small problem with settings on the batteries that Mark was able to resolve quickly. Solar panels are generating as expected and wish we’d got them sooner. Mark very helpful throughout.

I have had 8 panels fitted on the roof and 8 on the garage, together with batteries and iboost connected to the immersion heater. The work was all neat, tidy and completed on time. All paperwork necessary for exporting electricity was received correctly. I am very pleased I decided to use Solar Gateway for my installation and would recommend Mark and his team.

We had quotes from 3 local companies but from the very first contact Mark from SG was the most knowledgeable and professional. He provided a competitive and comprehensive quote, no jargon, just facts and he was happy to answer our (numerous) questions. We felt confident that SG was the company for us. Following our discussions and Mark's recommendations we opted for 18 panels and 2 batteries. They were installed in just a few hours, the installation team were on time, friendly and courteous and left no mess. Mark was on site and he made sure we were happy with the equipment and he also talked us through downloading the app and how to use it. The app itself is great and allows us to monitor usage/generation to ensure we get the best out of the system. Mark has dealt with any follow up questions/queries promptly. A year after installation we are delighted with the system and pleased to say it is performing better than we expected with our electricity bills slashed. We would not hesitate to recommend Mark and his team at Solar Gateway

From initial contact through to completion of the work, Mark and his company provided excellent service. The discussions on our requirements, detailed quotation and scheduling of work were in depth and prompt. The installation was carried out ahead of time and the workmanship was first class. Mark kept in touch to ensure everything was working correctly and assisted us in dealing with our supplier in the transition.