Solar Gateway Ltd

We used Solar Gateway Limited having read previous reviews on the Which website. We asked two other companies for quotes, but Mark was the only one who wanted to visit our property before giving a quote; this was important to us. We found Mark to be very professional and down to earth, and his advice was clear and easy to understand. Solar Gateway Limited installed 16 solar panels, an inverter and two 3.2kW batteries. We live in a bungalow with good access to the roof, but even so, we were impressed that the team of three were able to complete the installation in about 4 hours, very professionally with no problems whatsoever and nothing to clear up. We are more than happy with the performance of the panels and have seen a 75% reduction in our electricity costs over a period that includes the 'dark' months of December and January. We highly recommend Solar Gateway Limited.

We have had previous bad experiences with Solar Panel providers, not giving us the correct advice. Mark was recommended to us by a friend and the difference was amazing. He quickly analysed our needs and came up with a solution. The electrician was brilliant too, as our panel array is in the field adjacent to our farmhouse the route to our distribution board was torturous, but he found a route with minimal disruption and he tidied up afterwards. We have very poor internet connectivity, but again Mark came up with a solution to enable us to monitor our usage. Dealing with our electricity supplier to set up a feed-in tariff was a nightmare, but again Mark assisted us in getting it set up. Thoroughly recommend Solar Gateway.

Having looked for local companies with good credentials, we selected Solar Gateway Ltd primarily because of the excellent Which reviews. The 5 star reviews were certainly merited. From an initial prompt assessment visit, optimum solar/battery recommendation, competitive price, and ongoing support with the application paperwork, through to a flawless installation process, Mark and his team delivered in spades. We cannot commend this company highly enough.

Fantastic service. No pressure-sales. Very helpful explanations of the quote and all associated costs. Competitive prices. No hidden costs. Quick and easy installation on budget. Clean tidy up afterwards. I can't praise Mark and his team highly enough. This was a great experience throughout.

Mark from Solar Gateway carried out a site survey prior to the installation of solar panels and batteries at our property. He was completely professional and very helpful. He identified a potential problem with the unusual roof structure on our house and suggested a solution. The installation a few weeks later was quick and efficient and by lunchtime, everything was up and running. We are so happy with the system. Not only are the outputs really good, but the ability to monitor what is going on via the App is really informative. One year after the installation we had a problem with our domestic WiFi and Mark gave speedy advice by email and followed up with a site visit. I have no reservations in giving Solar Gateway my highest recommendation to anyone considering the installation of solar panels and batteries etc.

In December 2022 Solar Gateway installed solar panels, an inverter and two batteries into my house. The work was carried out to a high standard and on time. The price of the installation was very good in comparison to other quotes I received. The system includes an app which links to my phone so I can monitor how much electricity I produce and use. This was set up for me and works very well. In December 2024 I changed my WiFi router in my house and I could not get the app to work on my phone. I contacted Mark from Solar Gateway and told him about the situation. Mark went out of his way to get the app working for me. This included a home visit and the installation of a new dongle. It is very reassuring to know that this company obviously values its customers and looks after them years after the initial installation. The system works perfectly and I would highly recommend Solar Gateway.

We're thoroughly impressed with Solar Gateway's solar panel installation at our property. Mark and his team delivered a top-notch service from start to finish. Their professionalism was evident in every aspect, from the initial quote through to the system's ongoing performance. Mark kept us informed throughout the entire process, ensuring we understood each step. The installation itself was efficient and clean, with the team showing great care for our property. We were particularly pleased with their handling of the DNO notification, MCS certificate, and Building Regulations Compliance Certificate, taking the hassle out of the process for us. A year on, and the system has been generating even more electricity than predicted, making it an even better investment than we anticipated. We wholeheartedly recommend Solar Gateway to anyone considering solar panels.

Mark conducted a site review and initially recommended an 18 panel system with 2 batteries that more than met current requirements. After reviewing the costs (very competitive) we then opted for a 5kW inverter and 4 batteries (12.6kW) to meet potential future demand patterns, but also to take full advantage of off peak overnight charging in the winter. The installation was completed in a day (over a fibreglass roof) and the results were/are amazing. I appreciate that Mark cannot take credit for the weather, but we are seeing up to 6.5kW of generation, so much so we charge the car up during the day, run the washing machine, dishwasher and tumble dryer instead of during off peak times and we are still exporting c25% at the moment. Who knew that the sun was so strong in Northumberland! Obviously the figures will be different in the winter, but we have battery storage to see us through the dark days. I have absolutely no hesitation in recommending Mark and his team. Quality team, quality products and very keen pricing (and of course excellent guarantees).

Quotes are of varying quality! SG was approached for a quote and came out as mid priced. What made SG standout was the interaction with Mark, the physical survey and the report generated prior to purchase. All questions were answered and the quote was comprehensive not just 15x 430w panels, 3.6kw inverter, 9.6kw batteries and bird proofing but a full report based on the panels orientation, roof slope and assessment of expected solar generation for my location based on the system quoted against my historic electric bills. He conducted an assessment of ground works, 10x panels house and 5x on a separate garage and took into account my concern about aesthetics such as slate roof tiles and control boxes. So the panels are all black, the batteries and inverter panel mounted in the garage and control boxes fitted in the standard electric box, so no house penetration. Scaffolding went up 3 days before installation then Mark and team arrived. The complete install including laying a cable (soft dig) between garage and house was done in a day! The MCS certificate, DNO notice and the Building Regulations Compliance Certificate arrived shortly afterwards, this made the process of switching to a new energy supplier simple. Now 3 months later I have not had to pay any electrical bills and have surplus to export. I highly recommend going with Solar Gateway and even if its just getting the free survey and report based on your requirements it gives you a good comprehensive starting point.

From the quotation date to the completion date everything was handled in a timely and professional manner. The tradesmen involved and the quality of the was first class and the subsequent performance of the installation has more than exceeded expectations. I have been happy to recommend Solar Gateway to both friends and neighbours.