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Endorsed by Which?
Solar Gateway Ltd
Opening Hours
Today - 08:00–18:00
- Monday 08:00–18:00
- Tuesday 08:00–18:00
- Wednesday 08:00–18:00
- Thursday 08:00–18:00
- Friday 08:00–18:00
- Saturday 08:00–18:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Solar Gateway is an established and highly experienced Solar Panel Installation Company operating Nationwide.
We design and install bespoke solar panel systems for our customers.
We pride ourselves on a very high standard of installation workmanship.
We bring electricity bills down and protect customers from rising electricity costs! We are totally customer focussed. We provide detailed calculations showing Solar Generation and the amount of Money the system would save.
Go to our website and press the “Get a Quote” button on the home page. It costs nothing but 5 minutes of your time. It could save you thousands of pounds.
Solar Gateway are MCS Qualified, Napit Registered and members of HIES consumer code. We are proud to be a Which? Trusted Trader.
What we do
Renewable energy
- Solar water heating
- Solar panels
- Solar Panel Maintenance
- Home energy analysis
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
39 reviews
Recommended
Recommended
by 97% of customers
Sort by
Really pleased with everything
Customer Service
Quality
Value
I had solar panels installed with batteries and a water heater for the excess electricity produced. The whole system has worked brilliantly. The installation was quick and with no mess. Everyone involved was very professional and explained everything that was being done at each stage. They even fixed an existing fault in the fusebox which surfaced after the installation but which was in no way caused by it, and didn't charge me for the extra work even though it involved a separate visit a couple of months later. I'm really happy I chose Solar Gateway for the work and would highly recommend them. I would definitely go straight to them for any further work I might do in the future. I have also had the benefit of the summer months to know that we were really happy with the job.
Customer in Lancashire
, work completed
Recommended
Solar Panel Installation
Customer Service
Quality
Value
Excellent communication skills with the company representative all the way from survey to quotation to installation. The installation team were very professional and efficient. Very happy with all the work Solar Gateway did for us on this domestic solar power installation.
Chris in West Yorkshire
, work completed
Recommended
Very Reliable Service
Customer Service
Quality
Value
My installation was done within 4 hrs of the men starting. Everyone abided by health and safety regulations and the team went about their business in a professional and competent manner. There was no damage caused by the installation and the men left the house tidy and cleared away all debris. First class service.
Customer in Northumberland
, work completed
Recommended
Solar Panel and Battery Installation
Customer Service
Quality
Value
Mark at Solar Gateway was very helpful in helping me get to a PV and battery design that was right for my house. This was done over the phone across a number of weeks and involved Mark answering a number of both installation and technical questions. Mark was very clear in what information he needed from me in order for him to plan and prepare correctly for the install and on the day Mark and his team arrived on time and completed the install over 2 days - scaffolding was required hence the additional day. His team were professional and polite and the Inverter and Battery were installed in my garage exactly where I wanted them to be. The installers were also very clean and tidy too! It’s now over a month since the install the system is working perfectly. Mark linked me up with his hardware supplier so I could get some support regarding building a software interface to the inverter. All in all I am very happy with not only the pre-sales work with Mark but also the installation too. I would be happy to recommend Solar Gateway to other potential customers.
Brodie in Merseyside
, work completed
Recommended
Not a good experience
Customer Service
Quality
Value
It started to go wrong the day after the install when the system was exporting the energy rather than using the battery - I chased for several day and was told they couldn't see why it was doing this so would have to send an engineer the next week. He didn't show up and there was no communication. So they tried again after another week. When he was an hour late I phoned and left a message to make sure he was coming and hadn't had an accident. After another 30 minutes I left a another message and an email. 2 hours late he showed up and I asked for some compensation for the system not working and being messed about but all they would offer was £100, and I accepted only if they fixed the system and had showed me proof it was working perfectly, otherwise I wanted it out and a full refund. It took an hour of changing and re-seating components, and re-routing cables to stop the strange signals the engineer was getting. After a few days I contacted the operations manager at Solar Gateway and asked where the £100 was, but they claimed they only said that because I refused to give the engineer access otherwise, and there was nothing wrong with the system nor had there ever been; he was unable to explain the hour of work... A month later on they are still unable to provide proof the system is working perfectly.. nor have they paid the £100 promised and now I'm considering legal action.
Customer in Greater Manchester
, work completed
Very highly recommended
Customer Service
Quality
Value
Solar Gateway provided an excellent service from the initial quotation to the installation of our solar panels. Mark was very helpful in organising the work around our awkward schedule. The team who came to carry out the installation were professional and courteous. We are very pleased with the panels and are very happy to recommend Solar Gateway.
Mr and Mrs Simpson. Hexham, Northumberland.
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
More than happy with the service from Solar Gateway, from start to finish. Getting a quotation (and having it explained) was easy, and the installation was arranged and then carried out quickly and without fuss. No cleaning up to do, which is always a bonus ! The only problem came with the app for viewing energy use (though I think that was more to do with my broadband), but they wouldn't leave until it was resolved. Very happy with the service, and wouldn't hesitate to recommend them.
Customer in South Shields
, work completed
Recommended
Great service and saving loads.
Customer Service
Quality
Value
Solar Gateway quoted, supplied and installed a great system on my house and handled a few difficulties with access for scaffolding without ant issues. Highly recommend Solar Gateway and Solar power generation.
Customer in Cambridgeshire
, work completed
Recommended
Solar panel and battery installation
Customer Service
Quality
Value
Good standard of work throughout and a good attitude whilst installing 13 solar panels and a substantial battery pack. Arrived at the appointed time with a roofer (not just a solar panel fitter and much better as a consequence) and an electrician who knew his way around green energy systems (many don't). Have already recommended their services to my mother!
Customer in West Yorkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
A good friend of my recommended them to me. So I went by his referral. Had solar-panels installed, had a little setback as twice got rescheduled on the day at very short notice. But when they finally installed the Solar-panels, they were quick, professional and efficient.
ACCU
, work completed
Recommended