Solar Gateway Ltd

We're thoroughly impressed with Solar Gateway's solar panel installation at our property. Mark and his team delivered a top-notch service from start to finish. Their professionalism was evident in every aspect, from the initial quote through to the system's ongoing performance. Mark kept us informed throughout the entire process, ensuring we understood each step. The installation itself was efficient and clean, with the team showing great care for our property. We were particularly pleased with their handling of the DNO notification, MCS certificate, and Building Regulations Compliance Certificate, taking the hassle out of the process for us. A year on, and the system has been generating even more electricity than predicted, making it an even better investment than we anticipated. We wholeheartedly recommend Solar Gateway to anyone considering solar panels.

Mark conducted a site review and initially recommended an 18 panel system with 2 batteries that more than met current requirements. After reviewing the costs (very competitive) we then opted for a 5kW inverter and 4 batteries (12.6kW) to meet potential future demand patterns, but also to take full advantage of off peak overnight charging in the winter. The installation was completed in a day (over a fibreglass roof) and the results were/are amazing. I appreciate that Mark cannot take credit for the weather, but we are seeing up to 6.5kW of generation, so much so we charge the car up during the day, run the washing machine, dishwasher and tumble dryer instead of during off peak times and we are still exporting c25% at the moment. Who knew that the sun was so strong in Northumberland! Obviously the figures will be different in the winter, but we have battery storage to see us through the dark days. I have absolutely no hesitation in recommending Mark and his team. Quality team, quality products and very keen pricing (and of course excellent guarantees).

Quotes are of varying quality! SG was approached for a quote and came out as mid priced. What made SG standout was the interaction with Mark, the physical survey and the report generated prior to purchase. All questions were answered and the quote was comprehensive not just 15x 430w panels, 3.6kw inverter, 9.6kw batteries and bird proofing but a full report based on the panels orientation, roof slope and assessment of expected solar generation for my location based on the system quoted against my historic electric bills. He conducted an assessment of ground works, 10x panels house and 5x on a separate garage and took into account my concern about aesthetics such as slate roof tiles and control boxes. So the panels are all black, the batteries and inverter panel mounted in the garage and control boxes fitted in the standard electric box, so no house penetration. Scaffolding went up 3 days before installation then Mark and team arrived. The complete install including laying a cable (soft dig) between garage and house was done in a day! The MCS certificate, DNO notice and the Building Regulations Compliance Certificate arrived shortly afterwards, this made the process of switching to a new energy supplier simple. Now 3 months later I have not had to pay any electrical bills and have surplus to export. I highly recommend going with Solar Gateway and even if its just getting the free survey and report based on your requirements it gives you a good comprehensive starting point.

From the quotation date to the completion date everything was handled in a timely and professional manner. The tradesmen involved and the quality of the was first class and the subsequent performance of the installation has more than exceeded expectations. I have been happy to recommend Solar Gateway to both friends and neighbours.

With the surge in energy prices i thought i'd better get some contol of my future electrical supply costs. Read up on solar energy & read the reviews of installers from various sources. Contacted several companies for quotes & Solar Gateway stood out from the others - price & specification for the installation was very competitive. They started work at 8am 3 weeks later and were finished by 1pm leaving a neat & tidy jobsite. (installed & commissioned 10 panels, inverter, 2 batteries and wiring). 4 months later everything works fine & the performance has been as expected. Can't recommend Mark & the team highly enough

Mark was very helpful and was able to show us how much panels would expect to generate and estimated pay back time upfront. Installation was quick and the installers were very careful. We had a small problem with settings on the batteries that Mark was able to resolve quickly. Solar panels are generating as expected and wish we’d got them sooner. Mark very helpful throughout.

I have had 8 panels fitted on the roof and 8 on the garage, together with batteries and iboost connected to the immersion heater. The work was all neat, tidy and completed on time. All paperwork necessary for exporting electricity was received correctly. I am very pleased I decided to use Solar Gateway for my installation and would recommend Mark and his team.

We had quotes from 3 local companies but from the very first contact Mark from SG was the most knowledgeable and professional. He provided a competitive and comprehensive quote, no jargon, just facts and he was happy to answer our (numerous) questions. We felt confident that SG was the company for us. Following our discussions and Mark's recommendations we opted for 18 panels and 2 batteries. They were installed in just a few hours, the installation team were on time, friendly and courteous and left no mess. Mark was on site and he made sure we were happy with the equipment and he also talked us through downloading the app and how to use it. The app itself is great and allows us to monitor usage/generation to ensure we get the best out of the system. Mark has dealt with any follow up questions/queries promptly. A year after installation we are delighted with the system and pleased to say it is performing better than we expected with our electricity bills slashed. We would not hesitate to recommend Mark and his team at Solar Gateway

From initial contact through to completion of the work, Mark and his company provided excellent service. The discussions on our requirements, detailed quotation and scheduling of work were in depth and prompt. The installation was carried out ahead of time and the workmanship was first class. Mark kept in touch to ensure everything was working correctly and assisted us in dealing with our supplier in the transition.

I contacted Solar Gateway plus other highly rated local installers for a solar+battery installation quote (we wanted to use a local company). Mark called me within 24hrs of my email to discuss our needs and arrange a site visit (some companies did not even respond). The site visit took place within seven days (Mark arriving promptly) and the competitive quote and associated detailed report arrived within 24hrs of the site visit. The lead time between excepting the quote and the installation itself was surprisingly short. The installation was completed in half a day and in a very courteous, tidy and efficient manner by the whole team, with Mark himself hoovering up before taking me through the installation and how to use the associated App. Mark was always very pleasant and answered all our questions very openly/honestly and he furnished us with lots of extra information that helped us better understand such systems (advantages and limitations). Post installation questions were also promptly answered and both Mark and Alison kept us regularly updated until we were in receipt of all the paperwork for both the installation and SEG payments. Six months in and the equipment has been faultless, while the system App is far more useful than our smart meter! Mark and his team are a credit to the industry and I am more than happy to recommend Solar Gateway Ltd to others.