Solarframe Direct Limited

they came at the specified time and got on with the job ,no standing around with a mug of tea ,straight in and took out the two rotten windows ,and put in the well made replacements ,within a few hours the job was done and any mess they made was brushed up and cleared up and took away. and left us with two smart looking replacements, any contact we hade with the office staff was pleasant and professional and would use them again if the need arises thank you

Absolutely fantastic company from the quote to the end of the instillation. Most of the workmen were friendly, the one that wasn't my concerns were addressed. Katie, the installations co-ordinator was attentive and rang me regularly with updates and to check everything was going ok. Any concerns were addressed immediately and when the skip was collected and rubbish was left, Katie sorted collection immediately. Work was of a high quality and am really pleased. Would definitely use them again and highly recommend.

We used Solarframe to replace our existing 8ft sliding patio doors, essentially it was a like for like replacement. On the plus side we found they had impressive showrooms in Goldthorpe and Leeds and the buying process was straightforward. The horror show started on day one of the installation and it has taken Solarframe six months from the initial install in March 2024 for them to finally install the doors correctly. We have had numerous issues which they have been unable to rectify in a professional and timely manor. These include incorrectly fitted ventilation slots, water leaks, missing trim, damaged and missing weather strips. After the first install their installation team have been back seven times in an attempt to rectify the various issues. The frame has been removed and refitted on two separate occasions. We have had to constantly chase Solarframe, sending dozens of emails and making countless phone calls to get them to attend site and install the product correctly. The installation has been a truly dreadful experience from start to finish. In no way could we recommend using this company.

A Massive Thank You to The SolarFrame Team. From start to finish they were all Professional and Friendly. The Solid Roof we had fitted was completed within the time frame agreed. We had no issues with any stages of the build. All the friendly guys arrived early and got the job done. We’re Very pleased with the finished roof. We would highly recommend Solar Frame for anyone looking to buy a Solid Roof.

We contacted 3 firms to come and discuss what we were wanting and whether Triple glazing would be better than double. SolarFrame was the only company who's representative Saj came out and showed us a piece of Triple glazing in a frame and explained the benefits so why not double for where they were going. He also appreciated that we had others due to quote, he would await us calling him back. Saj & SolarFrame were the only company not to then harass us at all (unlike Everest) after the initial visit. Due to this and the price we called Saj to confirm we would like to go ahead. All work was done by the lads at each stage was cleared away, before starting next part and once all in and fully cleaned by them any bits of mess left they cleared. The fitters were great lads and a credit to SolarFrame. At no point through the process, did we ever feel pressured or contacted unnecessarily, unlike one of the other firms. When we come to do the rest of the house will definitely us SolarFrame

Pleased with the product, customer service and installation work. The new windows have made a big impact on the temperature and the installation was pain-free. The after-sales service we have had with Solar Frame has been very impressive. During this installation, they replaced the latches on some windows we had previously had installed, as one of the locks had stopped working.

It's our second purchase from Solarframe and we are very happy with everything. Rob the sales consultant was brilliant. Once we decided to go ahead the process was very smooth and Kat kept us informed of everything. The two fitters Mark & Steve were excellent. Very pleasant guys, efficient workers and left the house spotless. Windows on the front and back of the house look great - really nice quality fit and finish. Would recommend to anyone.

We were extremely satisfied with the performance of the fitters, their work was second to none. Top quality materials, highly satisfied with the frosted glazing we chose. Super material finishes, excellent design, and would recommend Solar Frames to anyone, any time.

The whole experience of using SolarFrame to fit our solid tiled conservatory roof has been exceptional. Everyone who has worked on it has been friendly, knowledgeable and efficient. From accepting the quote that Steve gave us and having the survey done the whole thing took just over two weeks! Big thanks to the installers Adam & Connor, Russ and Callum the electricians, Terry's plastering team and Andy the Technician. All arrived on time and worked really hard to a high standard. Not to forget Kat who coordinated it all and kept us updated daily. We would highly recommend SolarFrame.

We used Solar Frame 3 years ago to replace our conservatory roof so when we decided to replace all windows on the first floor of our home, we chose Solar Frame to provide a quote. As with the first installation, everything was completed in the timeframe agreed upon, all the staff were efficient, clearly knowledgeable about the products and able to answer any questions we had. As a result of the survey, it was agreed we needed a lintel above one of the windows. This was costed within 24 hours. The scaffolding company arrived as expected and were very efficient. The fitters Dean and Dayne were very pleasant and efficient. Although we had prepared for them, they brought additional sheets to cover everything and left our home as if they had never been except with new, very well fitted windows! Although Kat was on leave when we booked the work, on her return she made contact offering her help if required and contacted me at the end of the work to check we were happy with it. I would recommend Solar Frame as a company who provide high-quality service from start to completion. We found all their staff on both times to be professional, efficient and polite. I would like our thanks to be passed specifically to our fitting team, Dean and Dayne who were a pleasure to have in our home.