Solarframe Direct Limited

SolarFrame were professional, thorough thoughtful and communicated with us throughout the whole process. We were kept informed and updated of timings and who would be doing the work. The builders, fitters, electricians and plasterers were courteous and considerate that this was our home. There was minimal mess and the final construction is better than we could have anticipated. The finishing is superb and we have ended up with a stunning extension that has enhanced our house. Visitors are of a similar opinion and they love it! Warm, bright and cosy just what we wanted!

Fabulous service! I have recommended the team to friends and neighbors. From start to finish the whole experience was stressless and ran to time. The staff project managed everything and each stage of the process ran to time. Great improvement to the property, warm and looking great

We initially thought we were dealing with a professional company but their response to both door restraints breaking within days of installation was shocking. The managing director did not reply to my letter of complaint, on several occasions I was told that I had damaged the restraints and would have to pay for rectification. Fortunately I had CCTV evidence which changed their mind, when the new restraints were fitted the installer found they were only secured with one screw not two. We suspect the other hole was not drilled because they had fitted the gutter before the restraints, deny access to drill the frame. We also suspect this was because the installation was rushed into two days, not the three allocated. There were other issues indicating a rushed job, maybe we are too far away, my previous local window company were much more helpful. The company never contacted me after to apologise and I believe they owe me one. I could not therefore recommend this company.

Excellent customer service. Quality of door and fitting also excellent. No pressure at all during the process of choosing the door etc. The whole experience I cannot fault. Would highly recommend Solarframe.

We had our old polycarbonate lean to roof replaced with a solid roof. What a great improvement it is. Solarframe are a pleasure to deal with from start to finish. Probably the most professional company we have dealt with. Its nice to have a company who turn up and follow exactly the schedule of works. The quality of build and workmanship is second to none. Highly Recommend.

Today I had two composite doors fitted by Solarframe and I cannot recommend both their service and products highly enough. I received a courtesy call yesterday to tell me when the fitters would arrive (Andy & Ben) and sure enough, they arrived this morning right on time. They worked solidly for over 3 hours, and when I came downstairs to see my beautiful new doors it was like they had never been here - no mess or disruption whatsoever. The new doors truly have transformed my house, and I have already received a number of compliments. From start to finish I have been so impressed with Solarframe’s service. They really have perfected the balance between local company giving a bespoke, personalised friendly service yet with the professionalism and security of a large company with years of experience in the industry. Thank you so much to Steve, Kelly and the Solarframe team! I will always come back to you for any future home improvements. Lucy