Solarframe Direct Limited

We've recently changed our "too hot in Summer, too cold in Winter" conservatory into what we now call our "extension" by having new window frames and a solid roof fitted by SolarFrame. A brilliant, professional job was done by everyone from start to finish and we are highly delighted with the end result. Everything was kept neat and tidy for us throughout the whole job - and boy, did they work so hard! (and didn't eat too many biscuits!). A big shout out to the whole team - from Rob (Sales) and Trevor (Surveyor), then Kat, our Installations Co-ordinator, who looked after us so well throughout through the whole process, to the Fitters, Scott and Kane; Plasterers Terry and Team, Garry the Electrician and finally Dom and Andrew, who tidied up and added the very important final touches. A great job guys - thanks very much indeed.

We had considered for some time replacing the original roof on our 18 year old conservatory with a solid tiled roof. Having spoken at length to salesman Gareth we were confident Solarframe would be the right company to carry out the work. Our existing frames and doors were in reasonable condition but due to their age it was sensible to replace them aswell to get maximum benefit from the whole project. I'm sure moving forward this will prove to be the right decision. Once we had agreed on price and terms we were surprised to get an install date within six weeks. We were then given a schedule of all work to be done and detailed explanation of the process. Connor was then assigned to guide us through the whole process and was in regular contact with updates as things moved forward. Apart from a couple of small delays to the schedule which we were advised of everything went to plan. All the fitters, electricians, plasterers and finishers were very good, friendly and courteous and left the work area tidy. After we had signed off the work we noticed a small cosmetic indentation on a length under the guttering. We advised Connor and a replacement piece was fitted within a week. From our initial visit to Solarframes show room, the subsequent sales visit from Gareth and the surveyor onto Connor's customer service and the work of the tradesmen we have been really impressed and very pleased with the final outcome. Thanks to everyone involved.

I had an old timber frame conservatory that to be honest had seen better days. A leaflet from Solarframe came in the post. Visited showroom in Leeds and arranged for a visit to get a quote. Happy with the price the surveyor came to take all measurements. I then got a call about date for fitting followed by an email from Connor which contained all details we'd discussed. Everyone involved with the installation did a very professional job and always left it clean and tidy. Connor phoned often to let me know times that I could expect people on site. The whole process was thorough and very professional. I'm absolutely delighted with the new conservatory, it's a wonderful transformation from my old tired looking one. Will be spending many happy hours using it. A big Thank you to all at Solarframe.

We had a great service from Solarframe. Starting with the communication that was excellent throughout the process, we found everyone we engaged with to be very polite and accommodating. Nothing was too much trouble and they were very clean and tidy. Thrilled with the finished product and would definitely recommend.

We were very impressed with the service and the workmanship of Solarframe. Every aspect of the build was well organised and we are really pleased with the new roof, door and windows.

I was highly impressed with my first meeting with the design consultant Steve who was very knowledgeable and helpful. Throughout the job I was contacted regularly (phone calls and emails) by the installations co-ordinator Connor, who provided me with detailed information about the schedule of work and to check if I was satisfied with each a stage of the work. I can honestly say that I was more than happy, as the work was carried out efficiently and to a high standard and on time. The guys even worked through the rain to remove the old conservatory roof and install the first stage of the new roof. All work (installation, electrics and plastering) was carried out to a high standard and on time, and the final stage was the technical clean and seal before the job was signed off. I love my new conservatory roof, although it all looks so good I’ve renamed my conservatory my garden room! My painter and decorator completed the transformation, and he and other visitors have also been very impressed with how it looks and how quickly the whole job took, less than 2 weeks. A big thankyou to everyone involved.

From start to finish, solarframe were very well organised from initial meeting to managing various teams from dismantling old roof to install of new roof plus roof lights and plastering. All work was carried out to a high standard and on time.

From the showroom in Leeds to the initial appointments with Dave the designer and George the surveyor (who were so professional and helpful) to the fitters, plumber, electrician, plasters (brilliant) and technicians I was very impressed. They all arrived on time, did their jobs efficiently, were polite and always answered any queries and left the work place clean and tidy. All this was managed by Kat my Installation Co-ordinator. She was incredible, nothing was too much trouble. Kat was very patient, she kept me in the loop all the way through and ensured everything went smoothly - brilliant. I would certainly recommend Solar Frame. I love my new conservatory! Many thanks to the whole team.

I contacted SolarFrame when my conservatory roof (polycarbonate)was damaged during the storms in March, requesting information about their solid roof product, After an home vist the same afternoon the information received, plus potential starting date, I agreed to go ahead with a solid roof replacement. I was contacted by and introduced to the installation coordinator Julia who took me through and confirmed my requirements. The following week I received the notice of start date and process of works for installation team, electrician,plasterer. Everyone of the trade teams I encountered were excellent, arriving 10 min earlier than expected, but just got straight on with the days task, courteous at all times, and leaving everything clean at end if each day. Each morning I would be informed of what the task / aim for the day. I was contacted by the coordinator as and when the trade teams changed and confirm timings. On completion I was given a few days to identify any snagging areas, (2 cosmetic), which were made good the next day. From the initial contact to final sign-off was a stress free experience, and would highly recommend SolarFrame to anyone looking to replace a conservatory roof.

I have used solar frame for solid roof for the conservatory and new windows and front door. In both cases the service was excellent from the beginning to the completion. The fitters were polite and tidy . I would willingly recommend them