Endorsed by Which?

Solarframe Direct Limited

4.8

362 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
362 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Fantastic products, quality and service
Customer Service
Quality
Value
Recently bought from Solarframe Direct, What a great company! From sales to survey to fitting to finishing everything went smoothly from start to finish! The workmen worked non-stop even with the bad weather we had. The office staff kept us informed every step of the way. All the staff we met and spoke too were pleasant and willing to help. Can honestly say i would highly recommend this company to anybody looking for any home improvement projects! I will definitely be visiting Solarframe again the next time I want some work doing! Fantastic!
Mr Smith Posted on 15/09/2017 , work completed 15/09/2017
The trader replied (on 21/09/2017)
Thank your for such an exceptional review, we're so happy you enjoyed your experience with SolarFrame and we look forward to working with you again! We work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying.
Very impressed
Customer Service
Quality
Value
Very impressed with this company, no pushy sales people, excellent communication with all people involved, definitely worth checking out
Jas197 Posted on 12/09/2017 , work completed 12/09/2017
The trader replied (on 21/09/2017)
Thank you so much for your recommendation Jas, we're so pleased you enjoyed your experience with SolarFrame!
Problem solid roof
Customer Service
Quality
Value
A four to seven day job did take three weeks. No project planning done. Fitters not turning up and us wasted holiday days. Damaged my existing air con units. Faulty PVC finish to frames. Gutter/fall pipes not fitted correctly. Forever chasing for answers.
Gary Bralsford Posted on 11/09/2017 , work completed 11/09/2017
The trader replied (on 08/12/2017)
Hi Gary, we're sorry that you feel so negatively about your experience with us. We feel that any problems encountered were dealt with accordingly, efficiently and effectively and we hope that, despite the project taking longer than you anticipated, you are pleased with your end result.
My review
Customer Service
Quality
Value
This company seems to offer the best and most efficient service for this type of job. We were particularly impressed with attention to detail and clean-up.
Eleanor, West Yorkshire Posted on 26/08/2017 , work completed 26/08/2017
The trader replied (on 25/09/2017)
Thank you, Eleanor! We're so pleased that you enjoyed your experience with SolarFrame! The Clean-Up is one factor of the installation process that almost every customer comments on - it's so gratifying for us to know that the service we provide is worthwhile!
Another first class installation
Customer Service
Quality
Value
They have shown their commitment to ensuring a totally professional approach each time they've installed anything. This was the 2nd job they've done for us and should we need to we'll return without any question.
George, South Yorkshire Posted on 25/08/2017 , work completed 25/08/2017
The trader replied (on 25/09/2017)
Thank you George for your review, we cant thank you enough for your repeated custom and we're so pleased that you would recommend our company!
My review
Customer Service
Quality
Value
We have no hesitation in recommending this company.
Brian, South Yorkshire Posted on 24/08/2017 , work completed 24/08/2017
The trader replied (on 02/05/2018)
Thank you for your recommendation Brian. It's always great to see feedback like this!
Job well done.
Customer Service
Quality
Value
Work carried out efficiently and quickly. We are pleased with the result - good workmanship.
Irene, South Yorkshire Posted on 21/08/2017 , work completed 21/08/2017
The trader replied (on 16/10/2017)
Thank you so much for your feedback and recommendation Irene!
Excellent Job
Customer Service
Quality
Value
Allowing for bad weather and workforce problems. The work was carried out to our satisfaction and any problems we had were dealt with in a very professional manner. Highly satisfied.
Which? Trusted Traders Consumer Posted on 07/08/2017 , work completed 07/08/2017
The trader replied (on 21/09/2017)
Thank you for such a positive review, we are so glad your enjoyed your experience with SolarFrame!
Great quality windows and workmen
Customer Service
Quality
Value
After a little negotiation we were pleased with the price we got from Solarframe. The salesman who came gave no hard sell, just measured up and got back to us a couple of days later with a price. No pressure whatsoever. There was an issue with the internal trim when the windows arrived, it was different to what we ordered but there was no quibbling and it was rectified straight away. The windows are great quality, solid, secure and look excellent. The fastenings feel like quality too. The two fitters worked really hard, they took a pride in their work and didn't leave any mess. None of the internal decor was disturbed in any way whatsoever and the finish was excellent. We couldn't praise them highly enough. We would certainly use them again and recommend them to anyone.
Andrew Hewes Posted on 01/08/2017 , work completed 01/08/2017
The trader replied (on 17/08/2017)
Thank you so much for such a fantastic review Andrew, we work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying. Thanks again, we couldn't do it without you!
Brilliant Job
Customer Service
Quality
Value
Brilliant job. Prompt and professional.
Anne, South Yorkshire Posted on 28/07/2017 , work completed 28/07/2017
The trader replied (on 25/09/2017)
Thank you Anne for this fantastic feedback!