Solarframe Direct Limited

During our research we looked at many company reviews & narrowed it down to 2 to visit & obtain quotes on the strength of the existing available feedback. We were very impressed with the showroom site and all the staff we spoke to & dealt with throughout the process. We are delighted with the workmanship, the customer care and the attention to detail & we have no hesitation in fully recommending their services .

We had great service from Solar Frame from start to finish. Everyone we spoke to - salesman, fitters, electrician, plasterers, contact on phone/email were professional and helpful. We changed our minds at the last minute about having lights in the ceiling - they were very accommodating and rejigged the schedule so it would work. Little snags were dealt with well and we felt confident in the company. Would definitely recommend.

We chose Solar Frame by recommendation and were not disappointed. From the salesman who demonstrated the conservatory roof replacement product through to the excellent tradesmen who fitted it the whole process was very straightforward. Out customer service contact Connor kept us updated throughout the fitting process with when tradesmen would be on site. We are very pleased with the finished roof it looks fabulous.

Just had our conservatory changed to extension, the fitters were excellent from start to finish, the electrician and plasterers were equally excellent in what they done for us, from the beginning of the project, to the end, all involved were very helpful and pleasant to deal with. which is very rare these days. thank you to all involved.

From the sales rep Mr Jopson to the the technician who checked and finished job SolarFrame have done an excellent job. Special mention has to go to Kat the co-ordinator who kept me informed all through the installation of my roof. Despite the rain on the first day the fitters Dean & Dagne did as much as they could before the rain stopped them. They explained why they had stopped and then completed the roof with speed the next couple of days. All the other people from Stew the electrian to the plasterers Daz & helper who worked on my conservatory came on time and did an excellent job. They were all informative and pleasant . Great Job SolarFrame

We chose Solarframe to fit Triple glazing to the front of our property and double glazing to the rest of our windows. From Gareth the salesman who came out to show the benefits of the Solarframe product, to Stuart the surveyor, to Conor our project manager who kept us fully informed of what was happening when, and finally to our fitters John and Perry who did a perfect job of fitting our windows. The attention to detail in the finish on the trims and sealing up really exceeded our expectations. We connot praise the team at Solarframe for the great service they have provided to us with such a great product. Thanks.

I cannot recommend this company highly enough. From the salesman who called originally, to the customer service who kept me informed throughout of what was going to happened on a day to day basis. And especially to all of the tradesmen who worked on the various aspects of fitting my new solid roof. They were all very professional, excellent and tidy workers.

I chose Solar frame to teplace my existing leaking conservatory, like for like. I wanted a reputable company and had often received adverts through the post or see them around. From start to finish all the persons involved were professional. I never felt pushed into more. The sales person was realistic with me and spent time. I was updated throughout from the office. The installers, plasteter and technician were all friendly and professional. They took their time and worked to a high standard. They involved me throughout and were very accomodating to my work commitments. The finished conservatory looks fantastic a lovely improvement to my home and free if leaks.

Everything was so professional and well organised. The team worked really hard and did a fabulous job. All in all the whole thing took 4 days to do - we had a complete window and door replacement as well as a proper new roof fitted on our conservatory plus external led lights. I personally loved the way we were kept informed by the office.

We used SolarFrame because they often send leaflets through the door, but also because we visited their showroom in Leeds. We didn't know what we wanted to do (either replace our roof with glass or make it solid) but the showroom really helped us decide. We requested SolarFrame organise a designer to come round while in the showroom, and he came over a few days later. He was able to give us a quote and show us what everything would look like the same hour he arrived, which surprised us. We ended up getting an earlier start date as it was a "simple job", which was proven correct considering the builders managed to do the whole thing in a single day. An electrician turned up the day after the roof went on and did some of the groundwork for our lighting, then the day after the plasterer finished off the build. As this was over Christmas, we then needed to wait for the new year to complete everything. We painted the ceiling in that time so that once the electrician came back and finished the lighting in the new year, it would be easier to paint (would recommend doing this). The electrician went over and above and sorted out a fault in our wiring that was preventing the lights from being hooked up, so many thanks to him. Finally, someone came to touch up and seal any holes. Our coordinator kept us up-to-date on everything during this period and everything went smoothly. This did cost us a surprising amount, however we think that it was worth every penny.