Solarframe Direct Limited

I cannot recommend this company highly enough. From the salesman who called originally, to the customer service who kept me informed throughout of what was going to happened on a day to day basis. And especially to all of the tradesmen who worked on the various aspects of fitting my new solid roof. They were all very professional, excellent and tidy workers.

I chose Solar frame to teplace my existing leaking conservatory, like for like. I wanted a reputable company and had often received adverts through the post or see them around. From start to finish all the persons involved were professional. I never felt pushed into more. The sales person was realistic with me and spent time. I was updated throughout from the office. The installers, plasteter and technician were all friendly and professional. They took their time and worked to a high standard. They involved me throughout and were very accomodating to my work commitments. The finished conservatory looks fantastic a lovely improvement to my home and free if leaks.

Everything was so professional and well organised. The team worked really hard and did a fabulous job. All in all the whole thing took 4 days to do - we had a complete window and door replacement as well as a proper new roof fitted on our conservatory plus external led lights. I personally loved the way we were kept informed by the office.

We used SolarFrame because they often send leaflets through the door, but also because we visited their showroom in Leeds. We didn't know what we wanted to do (either replace our roof with glass or make it solid) but the showroom really helped us decide. We requested SolarFrame organise a designer to come round while in the showroom, and he came over a few days later. He was able to give us a quote and show us what everything would look like the same hour he arrived, which surprised us. We ended up getting an earlier start date as it was a "simple job", which was proven correct considering the builders managed to do the whole thing in a single day. An electrician turned up the day after the roof went on and did some of the groundwork for our lighting, then the day after the plasterer finished off the build. As this was over Christmas, we then needed to wait for the new year to complete everything. We painted the ceiling in that time so that once the electrician came back and finished the lighting in the new year, it would be easier to paint (would recommend doing this). The electrician went over and above and sorted out a fault in our wiring that was preventing the lights from being hooked up, so many thanks to him. Finally, someone came to touch up and seal any holes. Our coordinator kept us up-to-date on everything during this period and everything went smoothly. This did cost us a surprising amount, however we think that it was worth every penny.

We used Solarframe to replace the frames and roof on our conservatory. We are pleased with the work completed and although we had some issues during the build, Solarframe were good at liaising with us to try and rectify these. We were mostly kept informed of when tradesmen were going to arrive on site and were contacted at various points to check all was going as planned. The tradesmen arrived promptly each day and were polite and hardworking answering any questions we had. The roof is great quality and looks fantastic but we had some issues with the smaller windows in our build, however the fitters, technicians and co-ordinator all worked together to get these finished to our satisfaction. The plastering is of a good standard and the electricians were great and very prompt too. Everyone also tidied up and left everything clean after their part was complete. Overall we are happy with our new conservatory but I would advise others to highlight anything you aren't happy with as Solarframe were happy to put right anything that was not quite up to scratch.

Love our doors and huge picture window. Installation done without a hitch despite weight of the glass. Will definitely be using SolarFrame again.

The planning and work was carried out really efficiently. The location meant the builders had to do loads of lifting and shifting, which they did without complaint. Regular messages through out informing us of the work and dates and times of the upcoming work so we could arrrange access etc. Snags dealt with effectively and promptly, which is all you can ask for when dealing with builders. Overall very pleased with the end result. Thanks

We are really pleased with the new roof on our conservatory. Everyone involved was excellent, from Kat coordinating from the office, the electrician Stew, the plasterers Daz and team and especially Maccauley and Billy who worked through the rain. All the team turned up on time, did a great job and cleaned up afterwards. It wasn't the cheapest but having seen the quality of the product and workmanship I would highly recommend Solarframe. Thanks to all the team.

From initial phone call to the company to the fitting of new windows we have had excellent service each step of the way. Each member of the team has been extremely professional and friendly with good communication. Andy and Deklan did the fitting and we would definitely ask for them again. Very happy with new windows.

We had a new conservatory roof made and fitted by Solarframes. From the initial survey to the final sign off, it has been very straightforward with really clear and regular communication. The workmen have been excellent - polite, tidy, and wokr of a high quality. The whole installation was completed within 3 weeks, and we would have no hesitation in using them again.