Endorsed by Which?

Solarframe Direct Limited

4.8

401 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
401 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Good work
Customer Service
Quality
Value
Replacing windows. It was done to all specs. Good work ethics by the lads and no fault found with the work done.
Which? Trusted Traders Consumer Posted on 23/11/2018 , work completed 23/11/2018
The trader replied (on 04/01/2019)
Thank you for your feedback, we're so pleased that you are happy with your new windows and we're sure you'll enjoy them for many years to come.
Excellent
Customer Service
Quality
Value
Excellent service from start to finish and would highly recommend.
Tim, South Yorkshire Posted on 19/11/2018 , work completed 19/11/2018
The trader replied (on 13/12/2018)
Fantastic feedback, thank you Tim! Your recommendation means the world to us.
Beautiful door.
Customer Service
Quality
Value
Very impressed with the service provided. Would recommend and use again.
Mark, West Yorkshire Posted on 17/11/2018 , work completed 17/11/2018
Shocking
Customer Service
Quality
Value
Damage to my house and solar frame still arguing this. Told we would have solar frame fitters and sent sub contractors. Sold windows and doors on promise of 500pound vouchers, then once credit was signed and agreed, this was taken away. Salesman over charged us.
Christopher, South Yorkshire Posted on 17/11/2018 , work completed 17/11/2018
The trader replied (on 28/05/2019)
Hi Christopher, as a professional company, our surveyors take before photos of our installations as standard which has proven that any damage to your home was in fact already there before any works began. Our finance facilitators have also confirmed that your allegations about our service have been incorrect. Additionally, we made it very clear to you at the time of purchase that the £500 voucher was inapplicable to windows and doors. We do everything we can to ensure our customers are happy, which is why when you suggested that you were unsatisfied, we offered you the opportunity to cancel with a full refund. We are a company that strives to supply 100% customer satisfaction and are very disappointed that you’ve been unhappy with our service.
Fantastic job
Customer Service
Quality
Value
Solar frame have just completed our conservatory. We decided to use them because they came across as being very professional from the start, and we weren't wrong. They have managed everything for us and left the site spotless. All the workmen have been great and we are absolutely thrilled with the finished product. Highly recommended. Thanks to everyone involved.
Cazyork Posted on 13/11/2018 , work completed 13/11/2018
The trader replied (on 22/11/2018)
This type of feedback is everything we strive for! Thank you so much! We are over the moon that you've enjoyed working with us and we wish you many happy years in your new conservatory!
Very impressed and it looks good!
Customer Service
Quality
Value
Co-ordinated, kept informed, polite and efficient trades people. The quality of service is impressive.
Aidan, West Yorkshire Posted on 12/11/2018 , work completed 12/11/2018
The trader replied (on 22/11/2018)
Fantastic feedback, thank you Aidan! We're so pleased that you have been impressed with the service we have provided. Your recommendation means the world to us.
Conservatory upgrade
Customer Service
Quality
Value
We chose Solar Frame after receiving quotes from four reputable companies based on product quality, customer reviews and price. The installation was completed on time and as promised and we are delighted with the finished product. The installation team were very professional and took good care of the house. A few snags were resolved without quibble and quickly. We would recommend them to anyone. Ian & Jean, Huddersfield
Ian Hunter Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 17/08/2018)
Hi Ian & Jean! Thank you so much for such an outstanding review. We are so pleased that you not only chose SolarFrame but also have enjoyed your experience with us! We work very hard to ensure our customers are happy so to hear feedback such as yours is incredibly gratifying. Wishing you many happy years in your new improved conservatory!
Excellent
Customer Service
Quality
Value
Absolutely amazing job, nothing to complain about. Communication - excellent. Staff - excellent.
Susan, West Yorkshire Posted on 09/07/2018 , work completed 09/07/2018
The trader replied (on 31/07/2018)
What a perfect review, thank you Susan! Wishing you many happy years in your new improved living space!
Pleasant and professional.
Customer Service
Quality
Value
All the tradesmen involved during this replacement were pleasant and agreeable to discuss progress. Also left the premises in a clean and tidy condition.
Douglas, South Yorkshire Posted on 29/06/2018 , work completed 29/06/2018
The trader replied (on 31/07/2018)
Fantastic feedback, thank you Douglas! Clean and tidy is what we like to hear!
Fantastic!!!
Customer Service
Quality
Value
The results are excellent the fitters were excellent.
Christine, South Yorkshire Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 17/09/2018)
And an excellent review to boot, thank you very much Christine!
Fantastic overall job.
Customer Service
Quality
Value
Polite, well presented workmen, prompt service. Good solid product.
Steven, West Yorkshire Posted on 19/06/2018 , work completed 19/06/2018
The trader replied (on 02/07/2018)
Thanks Steven, it's great to hear reviews of the team doing such a good job! Thank you!
Very pleased with both product and service
Customer Service
Quality
Value
Standard of service has been excellent throughout, from visiting the showroom to fitting and finally making sure everything was left tidy and minor issues resolved.
Denise, West Yorkshire Posted on 11/06/2018 , work completed 11/06/2018
The trader replied (on 02/07/2018)
Thank you Denise! We're always really pleased to hear such wonderful feedback, and if there's ever an issue we jump to it! We're glad you had such a good experience with us.
Excellent, really pleased
Customer Service
Quality
Value
Overall the quality of the work has been excellent. The workmen have been efficient and very pleasant. Very professional.
David, North Yorkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 21/06/2018)
Great news David! We're always really pleased to hear from our customers about a job well done!
Excellent 1st class
Customer Service
Quality
Value
Could not fault them, were polite and cleaned up when time to go home.
Mary, South Yorkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 17/09/2018)
We pride ourselves on our tidy workmanship so this kind of feedback is invaluable. Thank you Mary!
Absolutely fantastic job
Customer Service
Quality
Value
Absolutely brilliant from start to finish, could not be happier. All work has been done to a high standard, with a high quality finish throughout. Would highly recommend.
Paul, North Humberside Posted on 30/05/2018 , work completed 30/05/2018
The trader replied (on 08/06/2018)
What a fantastic response to our work! Thank you so much Paul for your review. We're really glad it went so well.
Great job
Customer Service
Quality
Value
Very good company and product.
Mick, South Humberside Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 04/06/2018)
Hi Mick, thanks for your review; we're really glad we hit 5 stars for you, made such an impression and delivered the very best work across the board.
My review
Customer Service
Quality
Value
Fantastic job and the conservatory looks fabulous. Ten out of ten to the team of men who built it. Would recommend Solarframe to all my friends & family. Big thank you to all the team, from the sales staff to the men that worked on it.
Jackie, West Yorkshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 31/05/2018)
Thank you so much Jackie for your review! It's brilliant to hear such praise about a completed project; and we hope you continue to love your new conservatory for many years to come.
First class product.
Customer Service
Quality
Value
First class product. Attention to detail was good. Overall very happy and pleased with all workmen.
Linda, West Yorkshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 08/06/2018)
Thank you Linda! Thats brilliant to hear, we think our team really do put in every effort to make sure we deliver the very highest quality finish. Thanks again.
Professional and courteous
Customer Service
Quality
Value
We used Solarframe to upgrade our conservatory with the installation of a solid tiles roof. They were very professional throughout the work which took a number of employees visiting our property including the installers, plasterers and electricians. Each of them were polite and exceptional in the work they provided. The end product was amazing and would definitely use Solarframe again in the future if required.
Nigel, Nottinghamshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 08/06/2018)
Thank you so much Nigel. We really do pride ourselves on having a team that cover everything from start to finish and provide an exceptional service as standard. We're really glad it shows!
Fantastic & professional job
Customer Service
Quality
Value
Very high of standard jobs done. Brilliant workmen.
Alan, South Yorkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 31/05/2018)
Thank you Alan for your feedback, our team take a lot of pride in the projects they do so it's great to hear you were so pleased with their work.
Very happy.
Customer Service
Quality
Value
Overall very happy with workmen, quality of product etc. Only one small miscommunication between electrician and Mr Kippox.
Which? Trusted Traders Consumer Posted on 14/05/2018 , work completed 14/05/2018
The trader replied (on 04/06/2018)
We're really glad that we can rely on our team to resolve any issues that might cause a bump along the way, and come out the other side with such a fantastic review of their work, and our products. Thank you!
Professional service.
Customer Service
Quality
Value
A very professional service, efficient workmen. Quality of product to date appears very good.
Coleen, South Yorkshire Posted on 14/05/2018 , work completed 14/05/2018
The trader replied (on 31/05/2018)
Hi Coleen, thanks for the review. It's always great to hear!
Excellent results
Customer Service
Quality
Value
Good experience, excellent and professional company would recommend.
Stephen, South Humberside Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 31/05/2018)
Thank you so much Stephen for the glowing review. We're really glad that we achieved a 5 star service for you!
Total transformation
Customer Service
Quality
Value
From enquiry to completion of new conservatory roof, the service was first class and all staff were efficient and professional.
Patricia, Derbyshire Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 04/06/2018)
Thanks so much Patricia! We're really pleased that our staff made such a positive impression through the project, it really is fantastic praise to hear!
Brilliant job
Customer Service
Quality
Value
Brilliant service totally over the moon with new roof.
Louise, South Yorkshire Posted on 10/05/2018 , work completed 10/05/2018
The trader replied (on 31/05/2018)
Hi Louise, we're really glad that we could help you replace your roof. Thank you for letting us know how well it went!