Endorsed by Which?

Solarframe Direct Limited

4.8

401 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
401 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Very Satisfied
Customer Service
Quality
Value
Very satisfied from start to finish, excellent job. Would recommend.
Elizabeth, South Yorkshire Posted on 10/05/2018 , work completed 10/05/2018
The trader replied (on 12/05/2018)
Thank you so much Elizabeth for your positive feedback and recommendation! We are so pleased you enjoyed your experience with SolarFrame!
Superb
Customer Service
Quality
Value
I was amazed at how quickly & efficiently the work was carried out by your staff. Courteous & loved working.
Alicia, North Yorkshire Posted on 04/05/2018 , work completed 04/05/2018
The trader replied (on 21/06/2018)
Our team are a credit to us arn't they? Thank you Alicia for letting us know how well they've done. Another great response!
Brilliant job
Customer Service
Quality
Value
They came when they said they would. The guys were hard working, polite. They put in a full day's work all the time they were here. They kept a clean and tidy work site, and no disruption to my life. Lovely job.
Carole, North Yorkshire Posted on 03/05/2018 , work completed 03/05/2018
The trader replied (on 21/06/2018)
Thank you Carole! We really do feel like we have the best team, we're so glad it shows to our customers how much effort they put in to make sure they deliver the very best service.
Excellent job
Customer Service
Quality
Value
Excellent from start to finish, first class product with professional & friendly service.
Terry, South Yorkshire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 31/05/2018)
Thats great to hear. Thank you so much Terry!
My review
Customer Service
Quality
Value
All good, thank you.
Robert Ian, West Yorkshire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 12/05/2018)
That's what we like to hear! Thank you so much Ian for your feedback and recommendation!
A good quality installation
Customer Service
Quality
Value
Surveyor came quickly, asked many questions to get installation as I wanted it. Work started approx. 1 month later. Quality of materials good, however, they missed the installation of the letter box on the inner door and there was two small faults in two panes of glass, these faults were addressed quickly to my satisfaction. They are slightly expensive, but the installation was good.
Paul, South Yorkshire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 02/07/2018)
Thanks for your review Paul. I'm glad that if there are ever any issue's we can rely on our team to pull out all the stops and get it fixed, they really are the best out there!
Brilliant job
Customer Service
Quality
Value
From start to finish, first class job.
David, South Yorkshire Posted on 30/04/2018 , work completed 30/04/2018
The trader replied (on 12/05/2018)
Great stuff, thank you David! We're really pleased you're happy with the work carried out!
Very Friendly
Customer Service
Quality
Value
Very friendly & professional staff & workmen. Sealed off conservatory from the house to keep dust & dirt free. Would highly recommend.
Gill, South Yorkshire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 02/05/2018)
Thank you Gill! We love that we can rely on our teams to make sure they look after your house while they are there. It's great to hear customers singing their praise!
Well impressed!
Customer Service
Quality
Value
Very impressed with workmanship from start to finish. Time keeping excellent & everything left clean & tidy on completion. Throughout the work we were kept informed of proceedings by Rachel from Solarframes office. Would recommend.
Michael, North Yorkshire Posted on 19/04/2018 , work completed 19/04/2018
The trader replied (on 12/05/2018)
Thank you so much for your recommendation, Michael! It means the world to us. We work extremely hard to ensure that our customers are happy so to receive feedback such as yours really does make it all worthwhile.
Prompt and efficient
Customer Service
Quality
Value
Very efficient from the survey to the finished article. Everyone arrived when planned, work completed on time. Some after issues with a pipe not fitting properly, door latch not connecting properly, and a scratched glass pane. However the 'snagging' team rectified all the problems with no fuss and to our satisfaction.
Andrew, South Yorkshire Posted on 18/04/2018 , work completed 18/04/2018
The trader replied (on 17/09/2018)
Fantastic, thank you Andrew. We're so pleased that all of your snagging problems were resolved effectively and you are pleased with the service we provided! Your recommendation means the world to us.
Brilliant Job
Customer Service
Quality
Value
Can not fault anything. Job was completed on time to a very high standard. All the workmen were professional and friendly. Would highly recommend.
Peter, West Yorkshire Posted on 12/04/2018 , work completed 12/04/2018
The trader replied (on 12/05/2018)
Thank you so much for your positive feedback, Peter! Professional and friendly is everything our company strives to be so its extremely gratifying to know that it shines through. Thank you again!
Great job
Customer Service
Quality
Value
Absolutely great service from start to finish. Communication great with project completely managed. All work scheduled with workers arriving on time and completing a first class job. All left clean and tidy afterwards. No hesitation in recommending this firm.
Melvin, Derbyshire Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 02/05/2018)
Thank you so much. We pride ourselves on the highest standards of work that our team carry out. I'm so pleased you had such positive things to say about us and our work, thank you again Melvin.
Satisfaction
Customer Service
Quality
Value
Excellent in every way.
Pamela, West Yorkshire Posted on 06/04/2018 , work completed 06/04/2018
The trader replied (on 02/05/2018)
There's not much we can say except thank you! What a wonderful review!
Professional
Customer Service
Quality
Value
Very good product. Worked very hard to get it completed.
Stephen, West Yorkshire Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 02/05/2018)
Thanks Stephen. We produce everything on site at our factory, and it really shows in the level of finish when we craft each part of a project from start to finish. We're glad it shows!
Superb job
Customer Service
Quality
Value
Superb job completed to schedule. All Solarframe staff have been brilliant, friendly, hard working and efficient. The conservatory with it's tiled roof and new frames, will be a great boost to our quality of life.
Trevor, South Yorkshire Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 02/05/2018)
Thank you so much Trevor! It's brilliant to hear feedback about how much of a difference our work is having.
New conservatory roof.
Customer Service
Quality
Value
Excellent job from start to finish. Clean tidy job.
William, South Yorkshire Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 16/04/2018)
Exactly how it should be! Thank you so much for your feedback, William!
Brilliant Job
Customer Service
Quality
Value
The two men were very efficient, polite & did their job well. They cleaned up all the mess and I was very pleased. I am an elderly lady & it makes a big difference when the workmen do their job so well.
Joyce, South Yorkshire Posted on 29/03/2018 , work completed 29/03/2018
Brilliant job
Customer Service
Quality
Value
Good workmanship.
Janet, West Yorkshire Posted on 29/03/2018 , work completed 29/03/2018
The trader replied (on 02/05/2018)
Thanks Janet! The quality of our work is really important to us, and we're glad it shows.
Prompt & professional
Customer Service
Quality
Value
I had a new front door fitted. Promptly and professionally with everything done to my individual specification at a very reasonable price.
Michael, Nottinghamshire Posted on 29/03/2018 , work completed 29/03/2018
Front & Rear Door & Side Light
Customer Service
Quality
Value
Great customer service from start to finish. Never felt pressured to buy. Installation team were polite, friendly and made a good job of the installation with no mess. Products look and feel like quality and they have greatly improved the look of our house. I would happily use again and recommend to others.
Lee, South Yorkshire Posted on 28/03/2018 , work completed 28/03/2018
Very professional
Customer Service
Quality
Value
Not the cheapest, but wow what a transformation, very professional, clean, tidy, fantastic result, very happy customers.
Chris, South Yorkshire Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 16/04/2018)
Thank you so much for your feedback, Chris! We pride ourselves on the quality of our products and our skilled and experienced fitting teams. We are so pleased that you have enjoyed your experience with us and we wish you many happy years in your new, improved living space!
Very good job, no problems
Customer Service
Quality
Value
All workmen on time and worked well.
Lesley, South Yorkshire Posted on 27/03/2018 , work completed 27/03/2018
The trader replied (on 12/04/2018)
Thank you Lesley! We are always proud to hear about how well our teams are doing when out on different projects.
First class
Customer Service
Quality
Value
Superb quality orangery. Outstanding workmanship. Friendly and helpful workforce. Continuity of work between traders was exceptional.
Graham, South Yorkshire Posted on 26/03/2018 , work completed 26/03/2018
The trader replied (on 12/04/2018)
We are so glad you are happy with our work. Thank's Graham for letting us know and shouting out about the fantastic service received!
5 star company
Customer Service
Quality
Value
Every one at Solarframe was polite & efficient. All the workers tidied up every night and nothing too much trouble. I would highly recommend this company. A brilliant job. Thank you.
Glyn, North Humberside Posted on 26/03/2018 , work completed 26/03/2018
Professional and polite
Customer Service
Quality
Value
The workers were very friendly and answered all my questions. They worked very hard and cleaned up after themselves.
Gwen, Derbyshire Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 16/04/2018)
Thank you so much for your feedback, Gwen! We are so pleased that you have enjoyed your experience with SolarFrame!