Endorsed by Which?

Solarframe Direct Limited

4.8

401 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
401 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Prompt & professional
Customer Service
Quality
Value
Very prompt and professional workmen. Friendly and approachable staff. Finish is excellent, very happy, spot on, they don't mess about.
Reece, West Yorkshire Posted on 09/11/2017 , work completed 09/11/2017
The trader replied (on 04/12/2017)
Thank you Reece. We are delighted you have had such a positive experience!
Quick and Efficient
Customer Service
Quality
Value
Quick and efficient, kept well informed through every stage. Fabulous job, well pleased.
Suzanne, South Yorkshire Posted on 09/11/2017 , work completed 09/11/2017
The trader replied (on 08/12/2017)
Fantastic to hear your feedback, Suzanne, thank you! We are so pleased you enjoyed your experience with us!
Excellent job, prompt and professional
Customer Service
Quality
Value
Came when they said, they would, very friendly. Did a good job. Very professional. Highly satisfied with work done. Definitely would recommend.
Leonard, South Yorkshire Posted on 07/11/2017 , work completed 07/11/2017
The trader replied (on 16/11/2017)
Thank you so much for this incredible feedback, Leonard. We're glad you had such a great experience with us, enjoy your transformed living space!
Excellent job
Customer Service
Quality
Value
Professional workmen, turned up on time. Got on with the job, never stopped working, good set of lads. Excellent finish.
Edmund, West Yorkshire Posted on 26/10/2017 , work completed 26/10/2017
The trader replied (on 16/11/2017)
Thank you Edmund for your feedback! We work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying. Enjoy your new, improved living space!
Brilliant job.
Customer Service
Quality
Value
Everything satisfactory. Would certainly recommend Solarframe.
Anne Patricia, South Yorkshire Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 27/11/2017)
Thank you so much Anne for your positive feedback and recommendation!
Wonderful work from a Professional Company
Customer Service
Quality
Value
It has been wonderful to work with such a professional company. They clearly explained their product, contacted with us at the first meeting and quickly scheduled the work. They used skilled staff and despite the hesitation of the plasterer and the need for a replacement the timescale only moved by 1 day. All the staff we have met have been professional in their approach and above that have been able to talk about the next stages in the process. As the work has only just been completed we have to be able to do a complete inspection or live in the finished conservatory but so far we are very pleased.
Peter, South Yorkshire Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 16/11/2017)
Fantastic to hear that you have been so pleased with the service we've provided, Peter. Thank you so much for your feedback and we hope that you enjoy making use of your new conservatory!
Prompt and Professional
Customer Service
Quality
Value
The men from Solarframe were on time, very efficient and polite. They got on with the job in hand without stopping and I was highly satisfied with their work. The door and windows I had fitted are brilliant.
Doreen, South Yorkshire Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 02/05/2018)
Thank you so much Doreen. We're really glad our team made such a good impression and left you so happy with their work.
Brilliant job
Customer Service
Quality
Value
This firm where professional, the workers courteous and polite.
Brian, West Yorkshire Posted on 20/10/2017 , work completed 20/10/2017
The trader replied (on 27/11/2017)
Thank you so much for this feedback Brian, we're so pleased you enjoyed your experience with SolarFrame!
Brilliant job and workers
Customer Service
Quality
Value
Extremely pleased with the result. Workman were friendly, reliable and nothing was too much trouble.
Sue, Nottinghamshire Posted on 16/10/2017 , work completed 16/10/2017
The trader replied (on 09/11/2017)
Thank you Sue, your feedback really is invaluable to us! Wishing you many happy years in your new improved living space!
Excellent
Customer Service
Quality
Value
Communications prior and on completion very good. No pushy salesmanship very importantly. Efficient and friendly people involved from sales/fitters/plasterers and completion staff. very pleased with the final result including tidy site, no complaints whatsoever.
Roy Wadsworth Posted on 06/10/2017 , work completed 06/10/2017
The trader replied (on 02/05/2018)
It's brilliant to hear news like this Roy, thank you! We really try to put our excellent service, professionalism and the quality of our work do the talking, rather than being pushy with our sales. We're so glad that our team did such a fantastic job for you.
A seamless job
Customer Service
Quality
Value
From our initial consultation to the completion of the work we have been very pleased. Every stage followed on seamlessly which in our experience is rare nowadays.
Michael, Nottinghamshire Posted on 05/10/2017 , work completed 05/10/2017
The trader replied (on 09/11/2017)
Hi Michael, thank you for your feedback! We are so glad that you were pleased with the service we provided. We work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying.
Outstanding service
Customer Service
Quality
Value
100% professional workmen everything completed to perfection.
Derek, South Yorkshire Posted on 03/10/2017 , work completed 03/10/2017
The trader replied (on 16/10/2017)
Thank you for your feedback, Derek! We are so glad you enjoyed your experience with SolarFrame!
Excellent experience
Customer Service
Quality
Value
Excellent from start to finish. Fitting team highly professional considerate to existing furnishings and decoration, would not hesitate to recommend.
Lynn, South Yorkshire Posted on 28/09/2017 , work completed 28/09/2017
The trader replied (on 16/10/2017)
Hi Lynn, thank you so much for your feedback and recommendation, it means the world to us that you enjoyed your experience with us!
Absolutely spot on.
Customer Service
Quality
Value
From the initial customer service at the showroom, through the specification & ordering process, construction & finishing, Solarframe could not have been more helpful & efficient. I am delighted with the end result & looking forward to spending more time in my conservatory.
Eileen, South Yorkshire Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 09/10/2017)
Thank you so much for your feedback Eileen, it means so much to us that you enjoyed your experience with us and we wish you many happy years in your new improved conservatory!
Fantastic products, quality and service
Customer Service
Quality
Value
Recently bought from Solarframe Direct, What a great company! From sales to survey to fitting to finishing everything went smoothly from start to finish! The workmen worked non-stop even with the bad weather we had. The office staff kept us informed every step of the way. All the staff we met and spoke too were pleasant and willing to help. Can honestly say i would highly recommend this company to anybody looking for any home improvement projects! I will definitely be visiting Solarframe again the next time I want some work doing! Fantastic!
Mr Smith Posted on 15/09/2017 , work completed 15/09/2017
The trader replied (on 21/09/2017)
Thank your for such an exceptional review, we're so happy you enjoyed your experience with SolarFrame and we look forward to working with you again! We work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying.
Very impressed
Customer Service
Quality
Value
Very impressed with this company, no pushy sales people, excellent communication with all people involved, definitely worth checking out
Jas197 Posted on 12/09/2017 , work completed 12/09/2017
The trader replied (on 21/09/2017)
Thank you so much for your recommendation Jas, we're so pleased you enjoyed your experience with SolarFrame!
Problem solid roof
Customer Service
Quality
Value
A four to seven day job did take three weeks. No project planning done. Fitters not turning up and us wasted holiday days. Damaged my existing air con units. Faulty PVC finish to frames. Gutter/fall pipes not fitted correctly. Forever chasing for answers.
Gary Bralsford Posted on 11/09/2017 , work completed 11/09/2017
The trader replied (on 08/12/2017)
Hi Gary, we're sorry that you feel so negatively about your experience with us. We feel that any problems encountered were dealt with accordingly, efficiently and effectively and we hope that, despite the project taking longer than you anticipated, you are pleased with your end result.
My review
Customer Service
Quality
Value
This company seems to offer the best and most efficient service for this type of job. We were particularly impressed with attention to detail and clean-up.
Eleanor, West Yorkshire Posted on 26/08/2017 , work completed 26/08/2017
The trader replied (on 25/09/2017)
Thank you, Eleanor! We're so pleased that you enjoyed your experience with SolarFrame! The Clean-Up is one factor of the installation process that almost every customer comments on - it's so gratifying for us to know that the service we provide is worthwhile!
Another first class installation
Customer Service
Quality
Value
They have shown their commitment to ensuring a totally professional approach each time they've installed anything. This was the 2nd job they've done for us and should we need to we'll return without any question.
George, South Yorkshire Posted on 25/08/2017 , work completed 25/08/2017
The trader replied (on 25/09/2017)
Thank you George for your review, we cant thank you enough for your repeated custom and we're so pleased that you would recommend our company!
My review
Customer Service
Quality
Value
We have no hesitation in recommending this company.
Brian, South Yorkshire Posted on 24/08/2017 , work completed 24/08/2017
The trader replied (on 02/05/2018)
Thank you for your recommendation Brian. It's always great to see feedback like this!
Job well done.
Customer Service
Quality
Value
Work carried out efficiently and quickly. We are pleased with the result - good workmanship.
Irene, South Yorkshire Posted on 21/08/2017 , work completed 21/08/2017
The trader replied (on 16/10/2017)
Thank you so much for your feedback and recommendation Irene!
Excellent Job
Customer Service
Quality
Value
Allowing for bad weather and workforce problems. The work was carried out to our satisfaction and any problems we had were dealt with in a very professional manner. Highly satisfied.
Which? Trusted Traders Consumer Posted on 07/08/2017 , work completed 07/08/2017
The trader replied (on 21/09/2017)
Thank you for such a positive review, we are so glad your enjoyed your experience with SolarFrame!
Great quality windows and workmen
Customer Service
Quality
Value
After a little negotiation we were pleased with the price we got from Solarframe. The salesman who came gave no hard sell, just measured up and got back to us a couple of days later with a price. No pressure whatsoever. There was an issue with the internal trim when the windows arrived, it was different to what we ordered but there was no quibbling and it was rectified straight away. The windows are great quality, solid, secure and look excellent. The fastenings feel like quality too. The two fitters worked really hard, they took a pride in their work and didn't leave any mess. None of the internal decor was disturbed in any way whatsoever and the finish was excellent. We couldn't praise them highly enough. We would certainly use them again and recommend them to anyone.
Andrew Hewes Posted on 01/08/2017 , work completed 01/08/2017
The trader replied (on 17/08/2017)
Thank you so much for such a fantastic review Andrew, we work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying. Thanks again, we couldn't do it without you!
Brilliant Job
Customer Service
Quality
Value
Brilliant job. Prompt and professional.
Anne, South Yorkshire Posted on 28/07/2017 , work completed 28/07/2017
The trader replied (on 25/09/2017)
Thank you Anne for this fantastic feedback!
Prompt and professional.
Customer Service
Quality
Value
Excellent service and products. Highly recommend.
Lesley, West Yorkshire Posted on 19/07/2017 , work completed 19/07/2017
The trader replied (on 17/07/2017)
Thank you Lesley for such an amazing review! It is so gratifying for us to know that you enjoyed your experience with SolarFrame!