Endorsed by Which?

Solarframe Direct Limited

4.8

401 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
401 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Door and Side Panel
Customer Service
Quality
Value
Excellent customer service. Quality of door and fitting also excellent. No pressure at all during the process of choosing the door etc. The whole experience I cannot fault. Would highly recommend Solarframe.
David, Barnburgh Posted on 03/07/2019 , work completed 21/06/2019
The trader replied (on 10/07/2019)
We are delighted that you are happy with your new doors and the service that we have provided. Thank you so much for taking the time to recommend us.
Excellent in all aspects
Customer Service
Quality
Value
Kept informed at all times on what is happening and when. Everyone turned up when supposed. Great workmanship and attitude. Will recommend Solarframe to anyone. Everyone very professional.
Stephen, Nottinghamshire Posted on 01/07/2019 , work completed 01/07/2019
The trader replied (on 10/07/2019)
Brilliant, thank you Stephen for taking the time to write this review, your recommendation is very valuable to us and we really do appreciate your 5 star feedback.
Fantastic Job
Customer Service
Quality
Value
We had our old polycarbonate lean to roof replaced with a solid roof. What a great improvement it is. Solarframe are a pleasure to deal with from start to finish. Probably the most professional company we have dealt with. Its nice to have a company who turn up and follow exactly the schedule of works. The quality of build and workmanship is second to none. Highly Recommend.
Andrew, West Yorkshire Posted on 14/06/2019 , work completed 12/06/2019
The trader replied (on 10/07/2019)
Thank you so much for your high praise, Andrew, We are so pleased that you are delighted and we wish you many happy years making the most of your new space!
2 x composite doors
Customer Service
Quality
Value
Today I had two composite doors fitted by Solarframe and I cannot recommend both their service and products highly enough. I received a courtesy call yesterday to tell me when the fitters would arrive (Andy & Ben) and sure enough, they arrived this morning right on time. They worked solidly for over 3 hours, and when I came downstairs to see my beautiful new doors it was like they had never been here - no mess or disruption whatsoever. The new doors truly have transformed my house, and I have already received a number of compliments. From start to finish I have been so impressed with Solarframe’s service. They really have perfected the balance between local company giving a bespoke, personalised friendly service yet with the professionalism and security of a large company with years of experience in the industry. Thank you so much to Steve, Kelly and the Solarframe team! I will always come back to you for any future home improvements. Lucy
Customer in South Yorkshire Posted on 17/05/2019 , work completed 17/05/2019
The trader replied (on 28/05/2019)
Thank you so much for your lovely feedback, Lucy! We are so pleased you've enjoyed your experience with SolarFrame and even happier that you love your new doors!
Excellent service
Customer Service
Quality
Value
Overall, excellent service provided.
Diane, South Yorkshire Posted on 10/05/2019 , work completed 10/05/2019
The trader replied (on 16/05/2019)
Brilliant! Thank you so much for your feedback, Diane!
First-class product and service.
Customer Service
Quality
Value
Excellent customer service from initial point of contact, through to completion of the job.
Joyce, West Yorkshire Posted on 10/05/2019 , work completed 10/05/2019
The trader replied (on 16/05/2019)
Brilliant feedback, thank you Joyce! It means the world to us to know our customers are happy!
Lovely job
Customer Service
Quality
Value
Lovely job, lovely people, would recommend.
Susan, West Yorkshire Posted on 07/05/2019 , work completed 07/05/2019
The trader replied (on 21/06/2019)
Thank you so much Susan for your lovely feedback, our staff are a credit to us so we're so pleased you feel the same way.
Fabulous job
Customer Service
Quality
Value
Just a fabulous job. Really impressed with everything.
Julie, South Yorkshire Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 16/05/2019)
That's what we like to hear! Thank you so much for your feedback, Julie!
Excellent
Customer Service
Quality
Value
Prompt, professional & excellent.
Neil, South Yorkshire Posted on 23/04/2019 , work completed 23/04/2019
The trader replied (on 21/06/2019)
That's what we like to hear, thank you Neil!
Excellent service.
Customer Service
Quality
Value
Installation went seamlessly. Plastering to a high standard. Delighted with the end product.
Justin, North Yorkshire Posted on 17/04/2019 , work completed 17/04/2019
The trader replied (on 07/05/2019)
Hi Justin, thank you so much for your feedback! We are so pleased that you are delighted and we wish you many happy years making the most of your new living space!
Very happy
Customer Service
Quality
Value
Front door initially was supplied with letterbox in wrong place & had to be re-ordered. Once it was re-delivered everything was great - workmen punctual & tidy. Very happy with everything.
Jacqueline, South Yorkshire Posted on 17/04/2019 , work completed 17/04/2019
The trader replied (on 07/05/2019)
Thank you so much for your feedback Jacqueline and we're so pleased we were able to fix your problem so effectively. Your recommendation means the world to us!
Very happy
Customer Service
Quality
Value
Very happy with job.
Peter, North Lincolnshire Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 30/04/2019)
Excellent! Thank you, Peter. Your recommendation means the world to us!
Prompt, efficient, top quality
Customer Service
Quality
Value
All work to the highest standard. Excellent communications, everyone involved polite and very efficient. Could not fault any aspect of the whole project, highly delighted with the work.
Edward, Nottinghamshire Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 07/05/2019)
We couldn't ask for better feedback than this and it is so gratifying to know that the work we're doing to ensure our customers are happy, is working! It means the world to us, thank you so much Edward.
My review
Customer Service
Quality
Value
Treated well throughout.
David, West Yorkshire Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 30/04/2019)
That's what we like to hear, thank you David!
Thank-you
Customer Service
Quality
Value
We had an extension built or our house. From start to finish from showroom, workman, to clearer. Amazing. Thank you.
Victoria, South Yorkshire Posted on 12/04/2019 , work completed 12/04/2019
The trader replied (on 30/04/2019)
We strive so hard to ensure that our customers enjoy their full experience with us from start to finish, so it is so gratifying for us to receive your feedback! Thank you Victoria!
Excellent job
Customer Service
Quality
Value
Excellent job, highly satisfied. The 2 guys doing the installation were first class.
Cedric, South Yorkshire Posted on 12/04/2019 , work completed 12/04/2019
The trader replied (on 30/04/2019)
Great to hear that you are so happy with the job, Cedric! Our installation teams really are a credit to us. Thank you!
Very satisfied
Customer Service
Quality
Value
Extension completed. All people involved have worked extremely hard. Very good quality job. Good communication throughout work also. Thank you.
Victoria, Kent Posted on 12/04/2019 , work completed 12/04/2019
The trader replied (on 30/04/2019)
Brilliant feedback, thank you so much Victoria! Wishing you many happy years making the most of your new extension!
Double glazing. Friendly, professional and efficient.
Customer Service
Quality
Value
From start to finish everything was exactly as I could have asked for. There was only one problem which was caused by bad weather which put the start date back one day. This actually suited me better. The people I dealt with were very competent and listened to what I wanted. They offered other options without being pushy and I ended up with a better and cheaper deal. The work men who installed the windows were excellent and even did some work that they didn’t have to do. Overall I highly recommend this company, they put the customer first are very competent, efficient and friendly. The only very slight problem was with the way I was contacted about the change of start date.
Customer in South Yorkshire Posted on 10/04/2019 , work completed 30/03/2019
The trader replied (on 30/04/2019)
Thank you so much for your feedback! It's so unfortunate when we have to postpone jobs because of bad weather but we will always do everything we can to work around our customers to ensure they're never inconvenienced. It's great to hear that you have enjoyed your experience with SolarFrame, and your recommendation means the world to us.
Good job
Customer Service
Quality
Value
New front door on the date they said it would be fitted. They did a good job and it looks very nice indeed, even had comments on how nice it looks.
Marian, South Yorkshire Posted on 09/04/2019 , work completed 09/04/2019
The trader replied (on 30/04/2019)
Fantastic! There's no better way to give your home a new lease of life than with a new front door. Thank you so much for your feedback and recommendation, Marian. It means the world to us!
My review.
Customer Service
Quality
Value
Good job - well done.
Carol, West Yorkshire Posted on 08/04/2019 , work completed 08/04/2019
Hardworking
Customer Service
Quality
Value
All your workmen were very hardworking, Kris and Ben worked all day Sat 6th until after 8pm. The plasterer arrived 8.am and worked hard doing the roof - all by himself- very impressive. Ross cleaned up beautifully.
Christine M, South Yorkshire Posted on 06/04/2019 , work completed 06/04/2019
The trader replied (on 30/04/2019)
Our installation teams really are such a credit to us. They have such a fantastic work ethic and take pride in all that they do. Thank you so much for your feedback, Christine and I will make sure it is passed on to our teams!
Very pleased
Customer Service
Quality
Value
Very nice young man, but could tidy up outside very pleased with all the work.
Sheila, North Lincolnshire Posted on 04/04/2019 , work completed 04/04/2019
Very pleased
Customer Service
Quality
Value
Everyone was very good and efficient and we are very pleased with the new roof.
Derek, North Yorkshire Posted on 03/04/2019 , work completed 03/04/2019
The trader replied (on 30/04/2019)
That's what we like to hear, thank you Derek! Wishing you many happy years making the most of your new improved conservatory!
Hard workers, very competent
Customer Service
Quality
Value
We had a new conservatory roof. Fitters worked very hard and were very thorough, cleaned as they went. Plasterer very competent and professional. Fitter did a good job of finishing and put the icing on the cake.
Timothy, Nottinghamshire Posted on 02/04/2019 , work completed 02/04/2019
The trader replied (on 30/04/2019)
Thank you so much for your feedback, Timothy! We strive to ensure that our customers homes are treated with the utmost respect so it's incredibly gratifying to know that you have been happy with the way we have been working in your home. Your recommendation means the world to us!
Very satisfied
Customer Service
Quality
Value
Very satisfied with the quality of materials and workmanship.
Margaret, South Yorkshire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 11/04/2019)
Fantastic, that's what we like to hear! Thank you Margaret, your recommendation means the world to us.