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Solarframe Direct Limited

4.8

406 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film

  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants

  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers

  • Roofers

    • Guttering, fascias and soffits

  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
406 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Recommended

Recommended

by 97% of customers
Sort by
Hardworking
Customer Service
Quality
Value
All your workmen were very hardworking, Kris and Ben worked all day Sat 6th until after 8pm. The plasterer arrived 8.am and worked hard doing the roof - all by himself- very impressive. Ross cleaned up beautifully.
Christine M, South Yorkshire Posted on 06/04/2019 , work completed 06/04/2019
Recommended
The trader replied (on 30/04/2019)
Our installation teams really are such a credit to us. They have such a fantastic work ethic and take pride in all that they do. Thank you so much for your feedback, Christine and I will make sure it is passed on to our teams!
Very pleased
Customer Service
Quality
Value
Very nice young man, but could tidy up outside very pleased with all the work.
Sheila, North Lincolnshire Posted on 04/04/2019 , work completed 04/04/2019
Recommended
Very pleased
Customer Service
Quality
Value
Everyone was very good and efficient and we are very pleased with the new roof.
Derek, North Yorkshire Posted on 03/04/2019 , work completed 03/04/2019
Recommended
The trader replied (on 30/04/2019)
That's what we like to hear, thank you Derek! Wishing you many happy years making the most of your new improved conservatory!
Hard workers, very competent
Customer Service
Quality
Value
We had a new conservatory roof. Fitters worked very hard and were very thorough, cleaned as they went. Plasterer very competent and professional. Fitter did a good job of finishing and put the icing on the cake.
Timothy, Nottinghamshire Posted on 02/04/2019 , work completed 02/04/2019
Recommended
The trader replied (on 30/04/2019)
Thank you so much for your feedback, Timothy! We strive to ensure that our customers homes are treated with the utmost respect so it's incredibly gratifying to know that you have been happy with the way we have been working in your home. Your recommendation means the world to us!
Excellent
Customer Service
Quality
Value
This was excellent from start to finish, no problems from enquiry to completion.
Trevor, South Yorkshire Posted on 01/04/2019 , work completed 01/04/2019
Recommended
The trader replied (on 30/04/2019)
So glad to hear you have had such a fantastic experience with us, Trevor. Thank you so much!
High standard
Customer Service
Quality
Value
All work done to a high standard and on time.
Neil, North Lincolnshire Posted on 01/04/2019 , work completed 01/04/2019
Recommended
The trader replied (on 30/04/2019)
This is what we strive for so it's so gratifying to hear, thank you Neil! Your feedback means the world to us.
Very satisfied
Customer Service
Quality
Value
Very satisfied with the quality of materials and workmanship.
Margaret, South Yorkshire Posted on 01/04/2019 , work completed 01/04/2019
Recommended
The trader replied (on 11/04/2019)
Fantastic, that's what we like to hear! Thank you Margaret, your recommendation means the world to us.
Prompt, reliable, professional
Customer Service
Quality
Value
Solid roof on conservatory excellent.
Andrew, South Yorkshire Posted on 30/03/2019 , work completed 30/03/2019
Recommended
The trader replied (on 30/04/2019)
Fantastic! That's what we like to hear, thank you Andrew.
Very efficient
Customer Service
Quality
Value
A well deserved company to have a new conservatory from. Very efficient office staff to workmen doing the job. Excellent time keeping and timescale of job. Would recommend Solarframe to friends.
Gerda, West Yorkshire Posted on 25/03/2019 , work completed 25/03/2019
Recommended
The trader replied (on 11/04/2019)
Gerda, your feedback is so lovely! We really do try our best for our customers so to hear feedback like yours is so gratifying. Thank you!
Highly delighted
Customer Service
Quality
Value
Very presentable staff, very able. The work from start to finish has been a pleasure. I am highly delighted.
Which? Trusted Traders Consumer Posted on 21/03/2019 , work completed 21/03/2019
Recommended
The trader replied (on 05/04/2019)
Thank you so much for your extremely valued feedback, we are so pleased that you have been happy with our staff and services!
First class
Customer Service
Quality
Value
Everyone has been first class. They have been a pleasure to have in the house.
Janet, Nottinghamshire Posted on 21/03/2019 , work completed 21/03/2019
Recommended
The trader replied (on 11/04/2019)
That's such a lovely thing to say, thank you Janet. We're so pleased you have enjoyed your experience with SolarFrame!
Efficient
Customer Service
Quality
Value
Fitted new conservatory and light weight roof.
Ian, North Yorkshire Posted on 14/03/2019 , work completed 14/03/2019
Recommended
The trader replied (on 04/04/2019)
Thank you for your recommendation, Ian! Much appreciated!
Excellent
Customer Service
Quality
Value
Excellent quality, value and service.
Alex, South Yorkshire Posted on 13/03/2019 , work completed 13/03/2019
Recommended
The trader replied (on 04/04/2019)
That's what we like to hear! Thank you so much for your feedback, Alex.
First class
Customer Service
Quality
Value
Fitted tiled roof & frames to existing brickwork. Given work schedule and was kept to. Fitters first class, not one complaint. Give en us a room we love & use. 100% satisfied!
John, West Yorkshire Posted on 11/03/2019 , work completed 11/03/2019
Recommended
Replacement solid roof by Solar Frame Direct
Customer Service
Quality
Value
Very efficient and clean and tidy during their work did everything that was set out in order and both my husband and I are very happy with our new conservatory Roof.
Customer in West Yorkshire Posted on 04/03/2019 , work completed 04/03/2019
Recommended
The trader replied (on 22/03/2019)
Thank you for your feedback, we are so pleased you have been happy with our work, and wish you many happy years enjoying your new conservatory roof!
Professional and efficient
Customer Service
Quality
Value
We are very pleased with all the work carried out at our property. The workmen have all been of the highest quality, professional and very efficient. We would highly recommend Solar Frame.
Rebecca, South Yorkshire Posted on 04/03/2019 , work completed 04/03/2019
Recommended
The trader replied (on 29/03/2019)
Thank you so much for your feedback, Rebecca! We are so pleased you have enjoyed your experience with SolarFrame - your recommendation means the world to us!
Reliable and organised
Customer Service
Quality
Value
Roof to conservatory. Very professional work. Good advice given. Prompt and reliable - completed as planned. Courteous. Good communication.
Kathryn, South Yorkshire Posted on 21/02/2019 , work completed 21/02/2019
Recommended
The trader replied (on 04/04/2019)
Fantastic, we're so pleased you have enjoyed your experience with SolarFrame, Kathryn! Enjoy your new improved conservatory!
Excellent
Customer Service
Quality
Value
Very good job, the workers who attended were very conscientious and courteous at all times, the site was left tidy each evening, the planning of the job was excellent.
Richard, South Yorkshire Posted on 20/02/2019 , work completed 20/02/2019
Recommended
The trader replied (on 29/03/2019)
What a lovely review. We work meticulously to ensure that all of our installations are planned methodically so to hear your feedback is incredibly gratifying. Thank you, Richard!
Excellent service.
Customer Service
Quality
Value
Full conservatory re-fit and new solid roof. Very impressed with the product. Staff very professional, carried out work to a very high standard. We are highly delighted with our new conservatory.
Susan, South Yorkshire Posted on 18/02/2019 , work completed 18/02/2019
Recommended
The trader replied (on 04/04/2019)
Thank you so much for your wonderful review, Susan. We are so pleased that you've been so happy with our service and can't thank you enough for your recommendation. Wishing you many happy years in your new improved conservatory!
My review
Customer Service
Quality
Value
Very satisfied.
Elaine, West Yorkshire Posted on 14/02/2019 , work completed 14/02/2019
Recommended
The trader replied (on 29/03/2019)
We are so pleased you have enjoyed your experience with us, Elaine! Thank you!
My review
Customer Service
Quality
Value
Very professional. Thoroughly pleased.
Wayne, Derbyshire Posted on 13/02/2019 , work completed 13/02/2019
Recommended
The trader replied (on 29/03/2019)
Fantastic! Thank you, Wayne!
Excellent
Customer Service
Quality
Value
My overall review is excellent. From the sales rep - builders - plasterers - clean up. Everything was done to the schedule and budget. We have had the conservatory roof changed to tiles. It has made a difference in the temperature.
Malcolm, West Yorkshire Posted on 11/02/2019 , work completed 11/02/2019
Recommended
The trader replied (on 29/03/2019)
Fantastic, that's what we like to hear! Thank you, Malcolm. Wishing you many happy years enjoying your new improved conservatory!
Job well done
Customer Service
Quality
Value
Very happy with the installation of our new conservatory roof. Would recommend Solarframe.
Heather, South Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
Recommended
The trader replied (on 22/03/2019)
Thank you so much Heather, your recommendation means the world to us!
Very poor from start to finish
Customer Service
Quality
Value
From ordering of our windows this has been a very bad company to deal with. The information was not passed correctly from salesman to the office. The payment in full was made at the time of ordering that bit they managed no problem. At survey the chap and office we unaware the front was a bay changing to a flat window. After negotiations they agreed to stick at that price but could not have side openings. Fitting day arrived all good but upstairs window doesn’t fit after measuring by salesman and the surveyor. Promised new window the following week no problem booked day off work (self employed) new window came with fitters wrong size again but I arranged for all new blinds to fitted to the property 2 days later as i thought the windows would be done. No one at Solarframe seems interested. The only good thing about this company is the fitters who work hard and they were quite embarrassed by the whole thing. I even recommended this company to our friends who ordered their windows but I hope they don't get the same treatment. I want compensating for all the aggro and loss off income. Very poor from start to finish
Customer in South Yorkshire Posted on 06/02/2019 , work completed 06/02/2019
The trader replied (on 14/02/2019)
We are so sorry to hear of your ongoing problems with the installation of your windows. Unfortunately, the sales contract was misread by our factory, meaning that the windows were manufactured in the wrong size, for which we have apologised profusely and had the windows remade as quickly as we could, I know Hayley in the office has been trying very hard to rectify your situation. We really want to get the job done right for you and we completely understand your frustration, we can all but apologise about the fitting of your blinds being delayed, not to mention the time you have spent accommodating our installations teams. We will do our utmost to ensure that the remainder of your experience with us is exemplary.
My review
Customer Service
Quality
Value
Very happy with new conservatory roof. Fitters were very professional and polite. Overall very satisfied. Would highly recommend Solarframe.
Stewart, South Yorkshire Posted on 04/02/2019 , work completed 04/02/2019
Recommended
The trader replied (on 04/04/2019)
Such a great review, we can't thank you enough Stewart! We are so pleased you were so satisfied with our service.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.