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Solarframe Direct Limited

4.8

408 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00
See customer reviews & leave a review

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film

  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants

  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers

  • Roofers

    • Guttering, fascias and soffits

  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
408 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Recommended

Recommended

by 97% of customers
Sort by
Job well done
Customer Service
Quality
Value
Very happy with the installation of our new conservatory roof. Would recommend Solarframe.
Heather, South Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
Recommended
The trader replied (on 22/03/2019)
Thank you so much Heather, your recommendation means the world to us!
Very poor from start to finish
Customer Service
Quality
Value
From ordering of our windows this has been a very bad company to deal with. The information was not passed correctly from salesman to the office. The payment in full was made at the time of ordering that bit they managed no problem. At survey the chap and office we unaware the front was a bay changing to a flat window. After negotiations they agreed to stick at that price but could not have side openings. Fitting day arrived all good but upstairs window doesn’t fit after measuring by salesman and the surveyor. Promised new window the following week no problem booked day off work (self employed) new window came with fitters wrong size again but I arranged for all new blinds to fitted to the property 2 days later as i thought the windows would be done. No one at Solarframe seems interested. The only good thing about this company is the fitters who work hard and they were quite embarrassed by the whole thing. I even recommended this company to our friends who ordered their windows but I hope they don't get the same treatment. I want compensating for all the aggro and loss off income. Very poor from start to finish
Customer in South Yorkshire Posted on 06/02/2019 , work completed 06/02/2019
The trader replied (on 14/02/2019)
We are so sorry to hear of your ongoing problems with the installation of your windows. Unfortunately, the sales contract was misread by our factory, meaning that the windows were manufactured in the wrong size, for which we have apologised profusely and had the windows remade as quickly as we could, I know Hayley in the office has been trying very hard to rectify your situation. We really want to get the job done right for you and we completely understand your frustration, we can all but apologise about the fitting of your blinds being delayed, not to mention the time you have spent accommodating our installations teams. We will do our utmost to ensure that the remainder of your experience with us is exemplary.
Warm and cosy!
Customer Service
Quality
Value
Replaced the original roof with a tiled one. The workmen came when they said they would. We did have other quotes but decided this was the best product. Everything went well and now we can enjoy our conservatory all year round.
Angela, South Yorkshire Posted on 04/02/2019 , work completed 04/02/2019
Recommended
The trader replied (on 22/03/2019)
Thank you so much for your feedback, Angela, and for choosing to work with SolarFrame! Our workforce work really hard to be punctual, so to know that you were happy with our time-keeping is extremely gratifying. Wishing you many happy years enjoying your new improved conservatory!
My review
Customer Service
Quality
Value
Very happy with new conservatory roof. Fitters were very professional and polite. Overall very satisfied. Would highly recommend Solarframe.
Stewart, South Yorkshire Posted on 04/02/2019 , work completed 04/02/2019
Recommended
The trader replied (on 04/04/2019)
Such a great review, we can't thank you enough Stewart! We are so pleased you were so satisfied with our service.
Friendly and professional.
Customer Service
Quality
Value
Had new windows and conservatory. Prompt, professional, friendly. Worked throughout the very cold weather conditions.
Paul, Nottinghamshire Posted on 01/02/2019 , work completed 01/02/2019
Recommended
The trader replied (on 18/02/2019)
We will always work throughout the weather conditions if we can! Thank you so much for your feedback, Paul. Wishing you many happy years in your new conservatory!
Efficient
Customer Service
Quality
Value
Very satisfied with all work (constructing conservatory). All staff very polite and efficient.
Reginald, South Yorkshire Posted on 01/02/2019 , work completed 01/02/2019
Recommended
The trader replied (on 18/02/2019)
Fantastic! Really pleased to hear you were happy with the work we carried out! Thank you so much for your feedback, Reginald.
Efficient
Customer Service
Quality
Value
The workmen were all friendly and efficient and completed the work within the timescale.
Roger, Derbyshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Helpful & courteous
Customer Service
Quality
Value
All work carried out to the agreed schedule. Always helpful and courteous. Finished to the highest standard.
George, West Yorkshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Efficient, pleasant & helpful
Customer Service
Quality
Value
All the work i.e. the replacement of existing conservatory and conversion into an extension, has been done to a high standard with no hidden costs, by very efficient, pleasant and helpful workers.
Peter, North Lincolnshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
The trader replied (on 29/03/2019)
Thank you Peter for your wonderful feedback! Wishing you many happy new years enjoying your new extension!
Excellent and professional
Customer Service
Quality
Value
Had a new SupaLite roof fitted to our existing conservatory. Solar frame from start to finish were excellent to deal with and very professional.
Karen, Derbyshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
The trader replied (on 29/03/2019)
That's great to hear, thank you Karen! We hope you enjoy your new improved conservatory!
Prompt and professional
Customer Service
Quality
Value
It was a bitterly cold day when 2 very nice young men came to fit me a new door. They did an excellent job, it looks better than I expected and they cleaned up after. Highly recommended.
Pat, North Lincolnshire Posted on 18/01/2019 , work completed 18/01/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
We are very impressed with the overall experience of Solarframe. The installation work was very efficient and professional and of good quality. The work was done on schedule and all those involved were very helpful, prompt and personable. We are very happy to recommend Solarframe.
Valerie, North Yorkshire Posted on 17/01/2019 , work completed 17/01/2019
Recommended
The trader replied (on 18/02/2019)
Thank you so much Valerie, we are so pleased you have enjoyed your experience with us at SolarFrame! Your feedback and recommendation means the world to us!
Thorough
Customer Service
Quality
Value
All done and finished to a high standard. Happy with all work, and final finish. Everything went smooth.
Andrew, South Yorkshire Posted on 16/01/2019 , work completed 16/01/2019
Recommended
Hardworking and polite
Customer Service
Quality
Value
Excellent work on our conservatory - professional and hardworking teams.
Kate, South Yorkshire Posted on 14/01/2019 , work completed 14/01/2019
Recommended
The trader replied (on 22/01/2019)
That's what we like to hear, Kate! Thank you for sharing your feedback - it means the world to us!
Prompt & professional
Customer Service
Quality
Value
All fitters have been professional and very courteous, work done very satisfactory and to a very good standard. Everything completed on time and as agreed schedule. Overall, very satisfied, no negatives.
Pat, South Yorkshire Posted on 14/01/2019 , work completed 14/01/2019
Recommended
The trader replied (on 22/01/2019)
Thank you for leaving such fantastic feedback, Pat - it is music to our ears. We are so pleased you have enjoyed your experience with us and can't thank you enough for your recommendation.
Great team.
Customer Service
Quality
Value
From the initial sales visit we have received great service. They did everything that they said they would, on time and the windows themselves are perfect.
Dan, South Yorkshire Posted on 11/01/2019 , work completed 11/01/2019
Recommended
The trader replied (on 18/02/2019)
Thank you so much, Dan! We are so pleased to hear you're happy with everything. Perfect windows and great service is everything we strive for.
Excellent from start to finish
Customer Service
Quality
Value
Complete removal of original old conservatory. Installation of new conservatory frames and glazing and the solar roof, all in the same day, absolutely fantastic! Every single member of staff was polite, respectful, courteous and very considerate of our home.
Janine, West Yorkshire Posted on 09/01/2019 , work completed 09/01/2019
Recommended
Excellent standard
Customer Service
Quality
Value
Solarframe were recommended to me by another tradesperson. I was highly impressed with all aspects of the service from sales person through to technician. Work completed as agreed to a excellent standard. Would recommend this company.
Pat, South Yorkshire Posted on 08/01/2019 , work completed 08/01/2019
Recommended
Excellent service.
Customer Service
Quality
Value
All work completed efficiently and in a timely manner. All technicians friendly and helpful. Extremely pleased with the finished result.
Paul, Derbyshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 18/02/2019)
Great stuff! Thank you, Paul! We are so pleased that you're happy with everything, and your recommendation means the world to us.
My review
Customer Service
Quality
Value
Work carried out efficiently a few hiccups, but was sorted very quickly, would have them again.
Sandra, South Yorkshire Posted on 04/01/2019 , work completed 04/01/2019
Recommended
The trader replied (on 22/01/2019)
Thank you so much Sandra for your feedback and recommendation! It means the world to us and we're glad to hear that any hiccups were sorted quickly and to your satisfaction!
My review
Customer Service
Quality
Value
All very satisfied
Patricia, South Yorkshire Posted on 27/12/2018 , work completed 27/12/2018
Recommended
The trader replied (on 07/01/2019)
Great news, thank you Patricia! We're so pleased that you've been satisfied with everything!
Good Job
Customer Service
Quality
Value
Professional and great quality
Iain, North Humberside Posted on 27/12/2018 , work completed 27/12/2018
Recommended
My review
Customer Service
Quality
Value
New insulated roof replaced on existing conservatory. Work done with plan schedule to a high standard. Hope to get good after care if required.
Evalyn, South Yorkshire Posted on 20/12/2018 , work completed 20/12/2018
Recommended
The trader replied (on 22/01/2019)
Hi Evalyn, thank you for your feedback, and we will of course continue our service to the same high standard if you should require our aftercare team. Wishing you many happy years in your new improved conservatory!
Very professional
Customer Service
Quality
Value
Very happy with every aspect from start to finish. Highly recommended.
Deborah, South Yorkshire Posted on 20/12/2018 , work completed 20/12/2018
Recommended
The trader replied (on 22/01/2019)
Fantastic to hear your feedback, thank you Deborah! Your recommendation means the world to us!
My review
Customer Service
Quality
Value
Job well done.
Norma, South Yorkshire Posted on 17/12/2018 , work completed 17/12/2018
Recommended
The trader replied (on 04/01/2019)
Fantastic! Thank you, Norma!
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.