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Trusted Traders

Solarframe Direct Limited

Logo on white
Opening Hours
Today - 09:00–19:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00
Profile thumb solarframe direct logo

4.8

261 Reviews

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 10 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods
    • supalite

Customer reviews

4.8
261 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Disappointing and upsetting experience.
Customer Service
Quality
Value
Our new orangery has been a horrific experience. On the sales visit we were misled by the salesman, the surveyor failed to inspect the original drains correctly, and each and everyone of the tradesmen had to revisit our home to rectify faults and complete unfinished work. We have had further expenses which we feel that should have been mentioned at the outset, ie the new consumer box, which needed to be installed before the electrical work could be completed. The most serious issue was the fact that the builder has had to return here to dig up the new floor 3 times. Firstly he omitted to connect the main waste pipe from the bathroom, so we had the kitchen floor flooded. Secondly, we discovered that they had disjointed the original clay pipes, causing sewage blockage and stench in the kitchen. Thirdly, the connection that he installed for our washing machine had to be refitted correctly. The sink drainage was incorrect with a double trap that caused an airlock. We had to battle with them to get this sorted, they said it was our fault. Finally they agreed to send the builder back, but insisted that if he felt we were to blame then we would have to pay £1050. They agreed to an independent expert who who came to view and found them to be at fault. No one apologised, or showed any empathy. Their customer service has been atrocious. We had to wait 17 days for them come & sort this, with the stench of raw sewage in our kitchen. We definitely do not recommend Solarframe!
Customer in North Yorkshire11/11/2019
My review
Customer Service
Quality
Value
First class job from all of the team. Punctual, efficient and hardworking, respectful of the property and all members were proud to do a good job. Couldn't have asked for more.
Wyn, Derbyshire09/09/2019
Door and Side Panel
Customer Service
Quality
Value
Excellent customer service. Quality of door and fitting also excellent. No pressure at all during the process of choosing the door etc. The whole experience I cannot fault. Would highly recommend Solarframe.
David, Barnburgh03/07/2019
The trader replied (on 10/07/2019)
We are delighted that you are happy with your new doors and the service that we have provided. Thank you so much for taking the time to recommend us.
Excellent in all aspects
Customer Service
Quality
Value
Kept informed at all times on what is happening and when. Everyone turned up when supposed. Great workmanship and attitude. Will recommend Solarframe to anyone. Everyone very professional.
Stephen, Nottinghamshire01/07/2019
The trader replied (on 10/07/2019)
Brilliant, thank you Stephen for taking the time to write this review, your recommendation is very valuable to us and we really do appreciate your 5 star feedback.
Fantastic Job
Customer Service
Quality
Value
We had our old polycarbonate lean to roof replaced with a solid roof. What a great improvement it is. Solarframe are a pleasure to deal with from start to finish. Probably the most professional company we have dealt with. Its nice to have a company who turn up and follow exactly the schedule of works. The quality of build and workmanship is second to none. Highly Recommend.
Andrew, West Yorkshire14/06/2019
The trader replied (on 10/07/2019)
Thank you so much for your high praise, Andrew, We are so pleased that you are delighted and we wish you many happy years making the most of your new space!
2 x composite doors
Customer Service
Quality
Value
Today I had two composite doors fitted by Solarframe and I cannot recommend both their service and products highly enough. I received a courtesy call yesterday to tell me when the fitters would arrive (Andy & Ben) and sure enough, they arrived this morning right on time. They worked solidly for over 3 hours, and when I came downstairs to see my beautiful new doors it was like they had never been here - no mess or disruption whatsoever. The new doors truly have transformed my house, and I have already received a number of compliments. From start to finish I have been so impressed with Solarframe’s service. They really have perfected the balance between local company giving a bespoke, personalised friendly service yet with the professionalism and security of a large company with years of experience in the industry. Thank you so much to Steve, Kelly and the Solarframe team! I will always come back to you for any future home improvements. Lucy
Customer in South Yorkshire17/05/2019
The trader replied (on 28/05/2019)
Thank you so much for your lovely feedback, Lucy! We are so pleased you've enjoyed your experience with SolarFrame and even happier that you love your new doors!
Excellent service
Customer Service
Quality
Value
Overall, excellent service provided.
Diane, South Yorkshire10/05/2019
The trader replied (on 16/05/2019)
Brilliant! Thank you so much for your feedback, Diane!
First-class product and service.
Customer Service
Quality
Value
Excellent customer service from initial point of contact, through to completion of the job.
Joyce, West Yorkshire10/05/2019
The trader replied (on 16/05/2019)
Brilliant feedback, thank you Joyce! It means the world to us to know our customers are happy!
Lovely job
Customer Service
Quality
Value
Lovely job, lovely people, would recommend.
Susan, West Yorkshire07/05/2019
The trader replied (on 21/06/2019)
Thank you so much Susan for your lovely feedback, our staff are a credit to us so we're so pleased you feel the same way.
Fabulous job
Customer Service
Quality
Value
Just a fabulous job. Really impressed with everything.
Julie, South Yorkshire03/05/2019
The trader replied (on 16/05/2019)
That's what we like to hear! Thank you so much for your feedback, Julie!