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Endorsed by Which? Trusted Traders

Solarframe Direct Limited

Profile thumb solarframe direct logo
4.8

289 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
289 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Conservatory roof and replacement doors/windows
Customer Service
Quality
Value
Very pleased with the service and quality of units/replacement roof system and doors. A large job for us replacing all existing windows and doors and a new solid roof on the conservatory (from polycarbonate). Although there were some unforeseen challenges with delivery of materials etc , excellent communications throughout with Kat meant it was all completed to high quality and standard I had hoped for from the outset. Great fitters - Dave/Leigh. Would recommend.
Customer in West Yorkshire Posted on 21/07/2021 , work completed 20/07/2021
Wish We Had Never Heard Of Solarframe
Customer Service
Quality
Value
This is the service you get for £23,640 Conservatory windows and doors replacing and a Solid Tiled Roof 1.Came to fit but had forgot to make the Roof Frame. 2.Electrician never turned up no one contacted us then when he did he hadn't the correct fittings. 3.There was a gap in the door where you could see the outside letting in a freezing draft. Had to have new frame and door made 4.Solar Frame did not clean the glass on the windows, so when we did there were suction marks inside the double glazing on 2 of the large windows. We eventually got them replaced 5.This is the worst when it rained the roof where it meets the outside wall started leaking .A fitter came out put some sealant under the flashing. Then it rained again and it leaked down the inside of the wall in 7 places .Solar Frame came and fitter said that the original fitters damaged the rendering and water is seeping through. We are now waiting for him to come back. 6.On 17/6 we chased up the warranty work on the leaking roof. The representative on the phone said there were no details of our case as the person who came to look at the roof no longer worked for them. If we had not called yet again nothing would be done. Update An Engineer came around said that where the roof meets the wall was totally insufficient to prevent water ingress should have been deep cut lead flashings. This work has now still to be done. Was marked as urgent which to them is 14/7.It is now the 2/7 and rain in pouring in down inside wall.
Customer in West Yorkshire Posted on 04/07/2021 , work completed 09/12/2020
Single story extension
Customer Service
Quality
Value
We would highly recommend this Company...…. From the initial visit from their representative, the actual work done and the way the work was project managed was excellent! Their representative gave us lots of advise and ideas and we finally came up with a plan of what we wanted. When the works commenced it was the wettest May in history and the groundworkers/bricklayers worked as cleanly and efficiently as they possibly could under the circumstances and their workmanship was faultless. The roofers/window fitters worked quickly, cleanly and efficiently and we were very pleased with their work too. Then came the electrician, plumber and plasterers, who were all excellent trades and even though there were a few problems along the way they went above and beyond to make sure everything was done to a high level. Kat who coordinated the whole thing did an amazing job and made the whole project effortless on our part by organizing everything very efficiently. All in all we can't speak higher of Solarframe and would not hesitate to recommend. A big thank you to all the team. Keep up the good work!!
Judy and Steve in South Yorkshire Posted on 23/06/2021 , work completed 18/06/2021
The trader replied (on 24/06/2021)
Dear Judy and Steve, thank you for leaving such detail feedback about your experience. We hope you enjoy your new extension as much as we enjoyed working on this project with you.
Garden room
Customer Service
Quality
Value
We ordered a garden room to use as an office for our new build. Not cheap but you pay for what you get and prices of materials are rocketing. There was a major issue with water when the base was laid due to excessive rain and with the garden just being laid. The team had to rethink the base which they did without any drama and with no extra cost. When completed it looked superb and the electricians and plasterers did a great job. Everyone came when they said they would all coordinated by Sarah. Very courteous team. Every question I asked was answered with no trouble. You don't get guttering with the building just make sure you find somewhere for the water to go. I added a 210 ltr water barrel which does the job. You also need to find skirting board for the room. I went for plastic which looks great, easy to fit and added £80 to the cost. Also if like me I also budgeted for carpeting and door and window blinds. The room adds to our new garden and we are so pleased with it.
John in Nottinghamshire Posted on 21/06/2021 , work completed 26/05/2021
The trader replied (on 24/06/2021)
Hi John, we are so pleased that you are happy with your garden room. Thank you for taking the time to leave a review, we really appreciate your feedback.
Stay away from Solarframe!
Customer Service
Quality
Value
Using Solarframe for new windows and door has been the most stressful experience I have had in a long time. Customer service has been absolutely shocking. Repeatedly not turning up and not informing us until the day after we have taken days off work. We were told their window systems were far superior to any other window firm and couldn't need triple glazing, utter rubbish they haven't made any difference whatsoever!! They only use subcontractors to install who really couldn't care less how they fit them. Unprofessional overpriced company. Stay away!
Customer in South Yorkshire Posted on 13/06/2021 , work completed 03/06/2021
The trader replied (on 23/06/2021)
We thank you for bringing this matter to our attention. As a company we pride ourselves on dealing fairly with any complaints our customers may have. We would love to be able to resolve this with you, please can you get in touch with us on 0800 625 0000.
Conservatory up grade
Customer Service
Quality
Value
They replaced old polycarbonate roof with a light weight roof done on time and per quotation, they talked us through all the options first they were no pressure on us sale wise we came to a joint decision. They clearly new there product well they kept us in formed every step of the process and followed every phone call and any glitches was dealt with satisfactory.
Customer in South Yorkshire Posted on 22/05/2021 , work completed 22/05/2021
The trader replied (on 01/06/2021)
Thank you for taking the time to leave a review. We hope you get a lot of use from your conservatory all year round. Your new roof should make all the difference. We are so pleased you are happy with our products and services.
New Conservatory and Windows, Great Service and Excellent quality
Customer Service
Quality
Value
We’re very satisfied with the end result and we spend a lot of time in the conservatory, it’s a great space and it’s now part of the house that offers an extra room for us that’s much more liveable. I always used the conservatory a lot but, now that it’s been upgraded, everyone wants to be in there. ‘We were so satisfied that, when the conservatory was done, we ordered new windows and doors for the rest of the house. The house looks great, we went for anthracite grey frames that have a more modern feel and we’re really very pleased with all the work SolarFrame has done. The windows not only look great but the house is warmer and draught free so we should see a drop in heating bills in the winter months.
Customer in South Yorkshire Posted on 06/05/2021 , work completed 05/04/2021
The trader replied (on 10/05/2021)
Thanks so much for your review. We are really pleased you are happy with your new conservatory. We hope you make lots of nice memories enjoying the space with your friends and family.
Fantastic work
Customer Service
Quality
Value
Converted my conservatory into a hybrid conservatory/orangery. Bricked up one wall, replaced frames and doors, installed new tiled roof. Insides plastered, new window boards, skirting, spotlights, sockets and switches. Quality of work is second to none. All the fitters, plasterers and electrician were very pleasant chaps. Always left the house tidy at the end of the day. From start to finish it has run like clockwork. Always kept updated by the office on when trades are coming etc... Very pleased with how smoothly it went and with the works done. No hesitation in recommending Solarframe at all.
Mark in West Yorkshire Posted on 29/04/2021 , work completed 29/04/2021
The trader replied (on 04/05/2021)
Thanks for leaving a review. We are so happy that you are pleased with the quality of your new conservatory/orangery. We hope you get many years of enjoyment from it!
great work
Customer Service
Quality
Value
Excellent work from Alan & Liam & rest of the team never stopped working while they were here always cleaned up after they finished each day.
Peter in West Yorkshire Posted on 25/04/2021 , work completed 19/04/2021
The trader replied (on 27/04/2021)
Thank you so much for leaving a 5 star review. We are pleased that you are happy with the service you have received from SolarFrame, and really appreciate you taking the time to leave a review.
Outstanding workmanship
Customer Service
Quality
Value
We had our conservatory roof replaced and the difference it has made is incredible, now rather than a dumping ground for coats and wellies. The salesman who came to see us was great and was not at all pushy and our installations coordinator kept us informed about when we could expect the work to start. The team of lads that did the work were professional and did a great job and the workmanship is super. I would definitely recommend Solarframe to anyone.
Customer in Lancashire Posted on 23/04/2021 , work completed 20/04/2021
The trader replied (on 04/05/2021)
Thank you very much for taking the time to leave a review. We are so pleased that you were happy with the way our team looked after you during your conservatory roof replacement.