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Trusted Traders

Solarframe Direct Limited

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4.8

271 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 10 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods
    • supalite

Customer reviews

4.8
271 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Highly delighted clients
Customer Service
Quality
Value
Definitely highly recommended. No problem with any of the workforce at all. They were prompt commenced work on arrival and worked through the day. We had 2 fitters for 4 days because they were dismantling the old conservatory and erecting the new one. All the waste was taken away. The plaster arrived well organised after they had finished, following his work the electrician came and then a technician who overlooked everything that was done and ensured that everything was correct. That workforce was honest (important to the customer) and efficient. The staffs that I dealt with in the office were always obliging. We were most impressed by the whole organisation.
Rowbotham, Rotherham Posted on 16/07/2020 , work completed 13/07/2020
The trader replied (on 24/07/2020)
Thank you for such a fabulous review, 5 stars across the board, we really do appreciate you taking the time out to post this review and are so pleased that you were delighted with the professionalism of our workmen and our head office staff. We look forward to you enjoying your new conservatory all year round.
New conservatory
Customer Service
Quality
Value
From the very first visit things were going wrong. I twice tried to cancel the project but was talked round. When the foundations were put in the base height was too high and had to be lowered. When the build was due to start the parts had been built wrong so I had another 4 week delay. The fact that the base had been lowered meant that the only way to cover the water membrane was to plaster the inside which is not what I ordered I wanted brickwork showing. I was not happy with the way the final technician left the conservatory and if I hadn't paid my final bill before he finished work I wouldn't of paid the bill. These are a quick list of the problems I encountered during my time with Solarframe.
Customer in North Lincolnshire Posted on 12/07/2020 , work completed 03/07/2020
The trader replied (on 24/07/2020)
We’re sorry to hear you still feel this way about the service we provided. Unfortunately, there are occasions when things don’t go 100% to plan however, we do like to think that in these situations we do our best to resolve them. If you want to discuss this any further, please do not hesitate to give us a call, otherwise we hope that you are enjoying your new conservatory.
Change conservatory roof to solid tiled roof.
Customer Service
Quality
Value
From start to finish the project was excellent. From the initial contact to the completed job. Outstanding quality of roof. Really satisfied. Would highly recommend.
Customer in East Riding of Yorkshire Posted on 28/06/2020 , work completed 13/03/2020
The trader replied (on 24/07/2020)
Thank you for taking the time out to leave us such a kind review, we really do appreciate it, especially 5 stars across the board - thank you.
Great job
Customer Service
Quality
Value
We had the front windows of our bungalow done and a new front door. They fitted them all in one day. We were so pleased we ordered the back windows the next day. The day of the fitting it rained all day it the two fitters never stopped. Really great job. The chaps who came to measure up for the windows were really good as well. We have had lots of compliments on how nice the door looks. Very pleased.
Jeannie in South Yorkshire Posted on 25/06/2020 , work completed 18/06/2020
The trader replied (on 07/07/2020)
Thank you for leaving such a great review, we really do appreciate you taking the time out to post such a kind review, especially 5 stars across the board. We are delighted that you are happy with your new front door and windows and also the service that you received from our installations and surveying teams, we will make sure that the whole team receive your feedback. Thank you once again.
Couldn't be happier!
Customer Service
Quality
Value
Solarframe were brilliant from start to finish! Helpful, friendly, knowledgeable ... and not a pushy salesperson in sight! They replaced the roof and windows on my conservatory and all doors and windows in the house. The whole process was slick and seamless with the job being completed in 5 days. Everyone I encountered was really professional and clearly cared about the job they were doing. I cannot recommend them enough and the finished product looks great!
Customer in West Yorkshire Posted on 22/06/2020 , work completed 10/06/2020
The trader replied (on 30/06/2020)
Brilliant, thank you so much for taking the time to leave such a kind review, 5 stars across the board is awesome and we are delighted that you are delighted!
Highly recommended
Customer Service
Quality
Value
We had a composite door fitted and the whole process from my first call to the fitters arriving and fitting the door, was a professional one. The fitters were a credit to themselves and the company. Very poite, informative and hardworking. I have no hesitation in recommending this company. A first class service throughout. I will definitely use them again.
Mr. Fletcher Posted on 07/03/2020 , work completed 06/03/2020
The trader replied (on 30/06/2020)
Thank you for taking the time to leave such a fantastic review. We are delighted that you are happy with your new door and the professionalism of our fitters, and 5 stars across the board - Thank you.
Excellent service and standared of workmanship
Customer Service
Quality
Value
Replacement conservatory and new SupaLite Roof was carried out from start to finish in the most professional way. From the placement of the contract I was kept informed from the initial survey to the final completion survey and Clean, the fitters and plasterers worked to a very high standard and treated my home with respect all the time they were there and completed on time. I have ended up with a new room that is now warm enough to sit in, even in the snow and cold weather that we're having at the moment, something that we haven't been able to do in our old conservatory. I would recommend Solarframe direct without hesitation.
Customer in South Yorkshire Posted on 24/02/2020 , work completed 13/02/2020
The trader replied (on 26/02/2020)
Thank you very much for taking the time to leave such excellent feedback. We are delighted that you have given us a 5 star review across the board and are so pleased that you are now able to enjoy your conservatory in the cold weather.
Nice extension but took nearly 6 months to complete satisfactorily
Customer Service
Quality
Value
The finished extension certainly looks OK and would represent good value for money but took a complaint before we got to a satisfactory finished product. Issues were as follows:- * We had to clean up a few times. * Builder severed the roots on the neighbours hedge. Concrete also left all over the hedge. * Lack of communication. * The door sill was removed but was badly cut. * There were 2 holes in the concrete floor. * There was a hole in the plaster work in the corner on the rear wall. * The soakaway on our driveway was blocked with concrete by the builders. * The glass on the patio door was scratched as well as some of the other glass panes. * The window nearest the party wall, the beading that holds the glass in was missing. * Cracks appeared in the plaster underneath the window. * A crack appeared in the windowsill near the patio door. * The extension developed mould. * The builders put the wall tiles back incorrectly. * The roofer missed off some of the roof edging. * Contractors smashed the old conservatory down rather than demolishing with care as promised. * Keys were left in patio door after it was fitted (we were out).
Customer in York Posted on 11/02/2020 , work completed 11/02/2020
The trader replied (on 25/02/2020)
We’re sorry to hear you still feel this way about the service we provided. Our Sales Director did come to visit you to discuss the issues you’ve mentioned above and I believe they were all rectified, as well as giving you compensation. Unfortunately there are occasions when things don’t go 100% to plan however we do like to think that in these situations we do our best to resolve them. We do feel like we resolved all of the complaints above for yourself, as well as speaking to your neighbour to ensure they had no issues with us (which they didn’t) so we are disheartened that you’ve still left a negative review against the company. If you want to discuss this any further, please do not hesitate to give us a call, otherwise we hope that you are enjoying your new conservatory.
Amazing product , professionally installed and fitted
Customer Service
Quality
Value
SolarFrame were professional, thorough thoughtful and communicated with us throughout the whole process. We were kept informed and updated of timings and who would be doing the work. The builders, fitters, electricians and plasterers were courteous and considerate that this was our home. There was minimal mess and the final construction is better than we could have anticipated. The finishing is superb and we have ended up with a stunning extension that has enhanced our house. Visitors are of a similar opinion and they love it! Warm, bright and cosy just what we wanted!
Customer in Nottinghamshire Posted on 12/12/2019 , work completed 05/08/2019
The trader replied (on 16/01/2020)
Brilliant, thank you for your kind review and we are delighted that you are happy with your new home extension.
Solid roof transforms my conservatory
Customer Service
Quality
Value
Fabulous service! I have recommended the team to friends and neighbors. From start to finish the whole experience was stressless and ran to time. The staff project managed everything and each stage of the process ran to time. Great improvement to the property, warm and looking great
Customer in South Yorkshire Posted on 12/12/2019 , work completed 18/10/2019
The trader replied (on 16/01/2020)
We are delighted that you are happy with our service. Thank you for the great feedback.