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Solarkinetics Ltd

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4.9

34 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Solarkinetics Ltd is a Herefordshire based enterprise with over 18 years experience in the building industry. We have been installing Solar PV systems since 2010.

We use top quality products and are accredited as a Professional Installer by REC, whose panels we use on the majority of our installations. This allows us to offer our clients the benefit of an extra five years warranty over and above the standard 20 years offered by other installers.

We subscribe to RECC – The Renewable Energy Consumer Code – which gives “information, confidence and reassurance to anyone wishing to buy or lease a micro heat or power generation unit for their home.”

Our installation team is well trained, with a personal and friendly approach. Good communication is key to our customer satisfaction; our testimonials for confirmation.

We are fully MCS accredited.

What we do

  • Renewable energy

    • Solar panels

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
34 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Solar panels installation
Customer Service
Quality
Value
Solarkinetics is a family business. Gordon does the initial survey and (with his son) the installation, and Jaine does all the admin and communications. They provided two alternative and comprehensive quotes, for different levels of generation. Panels were REC and the inverter was SolarEdge. Pricing was very competitive. They require 25% payment in advance and the remainder on completion. Price was as per quote. The installation was very efficient. There was a good liaison with their scaffolder. Installing the panels and the inverter took two days and involved no mess or noise. Scaffolding was in place a couple of days on either side of the installation. The only slight reservation I had was that they did not warn me in advance that I would need a spare ethernet socket on my wifi router to connect the inverter to the internet. Fortunately, I did. Soon after completion, they posted us a well-presented owner's manual and documentation, including guarantees, MSC certificate and letter from Western Power Distribution to enable us to apply for the SEG tariff from our supplier. At the time of writing this review (March 2021) the system has been working for a week but appears to be producing electricity at a level that was projected. Solarkinetics responded quickly to any queries, mainly by email. All in all a very pleasant experience from start to finish.
Customer in Gloucestershire Posted on 27/03/2021 , work completed 18/03/2021
The trader replied (on 21/04/2021)
Thank you so much for taking the time to leave such a detailed and positive review!
Professional and efficient installation
Customer Service
Quality
Value
They carried out a thorough site survey and produced a very detailed quotation. The installation was carried out very promptly (considering problems caused by Brexit and COVID19). Communication with them was very easy. The installation was carried out efficiently and tidily. We would highly recommend them.
Peter and Geraldine in Powys Posted on 25/03/2021 , work completed 05/02/2021
The trader replied (on 21/04/2021)
Thank you for choosing Solarkinetics, and also for the postive review!
Very professional
Customer Service
Quality
Value
Solarkinetics recently installed solar panels for us. They took care of all the necessary paperwork prior to commencement of the work. The whole team were very professional, efficient, clean and tidy. Would not hesitate to recommend them.
Alison in Herefordshire Posted on 25/03/2021 , work completed 26/02/2021
The trader replied (on 21/04/2021)
Hi Alison, thanks for the review, and thank you for choosing Solarkinetics!
Gave exactly what we needed and didn’t overpromise.
Customer Service
Quality
Value
We were very happy with our Solar Kinetics experience. We also took quotes from a couple of other installers and there was a definite whiff of “promise anything to get the sale”. Not so with Solar Kinetics. We felt that we were being told the truth, not promised more than could be delivered, and our expectations were managed perfectly. They patiently and talked us out of a couple of ideas we’d picked up which would not actually work for us, and explained why, although other traders had not told us that they wouldn’t work. The office team were friendly and always replied to queries. The installation team were pleasant and polite, cleaned up after themselves and didn’t need babysitting. Our only hitches came from third party supply delays. We have been very happy with our installation since, and the results. We feel confident that we have ended up with the most efficient set up for our site and budget. Would recommend without reservation.
Customer in Herefordshire Posted on 04/01/2021 , work completed 28/02/2020
The trader replied (on 21/04/2021)
Thank you so much for such detailed and positive review - much appreciated!
From start to finish, a first class service
Customer Service
Quality
Value
We saw that Solarkinetics had very good customer reviews, and we can see why. From the initial contact, to continuing support post-installation, we have been very impressed with Jaine (on the admin side) and Gordon (on the installation and technical support side). Gordon did a very thorough assessment of our needs, and was always very helpful in explaining the technical issues of which we had a sketchy knowledge. Because we had a Tesla car, we decided to go for a Tesla Powerwall as the battery system, and although Solarkinetics hadn`t fitted one before, as previously Tesla hadn`t permitted this, they did a great job in sorting everything out. We also increased the number of solar panels originally suggested, and Jaine sorted everything out with Western Power, making the process very straightforward for us. The installation was completely painless, with Solarkinetics sorting out the excellent scaffolders, and Gordon and his team did an incredibly neat job. We live in a barn conversion, so went for solar panels which are relatively inconspicuous, and we have been delighted with their appearance. So, we have absolutely no hesitation in highly recommending Solarkinetics to anyone who is considering installing solar panels, a very impressive company.
Customer in Powys Posted on 16/11/2020 , work completed 27/08/2020
The trader replied (on 21/04/2021)
Thank you so much for posting such a glowing review!
Great Products ,Work and Service
Customer Service
Quality
Value
From start to finish the customer service was excellent. The quotes, system design and calculations were to a high standard despite our many questions. The speed and clarity of communication were reasons we contracted Solarkinetics. Instillation and commissioning were fast with minimum disruption and they managed the project completely. A friendly, efficient and flexible service all round. Thank you Gorgon and Jaine.
Customer in Gloucestershire Posted on 09/11/2020 , work completed 23/09/2020
The trader replied (on 21/04/2021)
Many thanks for taking the time to leave us a review, much appreciated!
Highly recommended
Customer Service
Quality
Value
Having previously approached another local solar PV company, we turned to Solar Kinetics earlier this year for a second opinion. Gordon made his first visit to our property in mid May, and our solar PV installation was completed in July. We have been absolutely delighted. The initial site review and planning meeting was extremely helpful, and gave us much confidence. Subsequent communication was clear and the installation of the panels went very smoothly. The integrated panels look fantastic and the SolarEdge inverter and monitoring system is highly impressive. We were impressed by Gordon's thoughtful and "non-pushy" approach. His attention to detail was good, and the quality of finish was excellent. Everything was done very neatly and tidily. In summary, we cannot recommend Solar Kinetics enough.
Customer in Herefordshire Posted on 18/09/2020 , work completed 17/07/2020
The trader replied (on 21/04/2021)
Thank you for taking the time to leave such a positive and detailed review, and of course for choosing Solarkinetics!
Compelling proposal, friendly and helpful
Customer Service
Quality
Value
I had quotes from a few solar companies and these were the last to do so. They were the most thorough, came out to look at the house rather than just a desktop exercise and even checked the shading. Helped to guide me through my options - e.g. advised against a NW roof being used. Helpful with options even at the weekend. They then came back with perhaps the most costly proposal and yet the most compelling. Panels I felt I could rely on with an excellent warranty as well as a package including a car charger and water heater. Cost was higher than I had planned to spend but the proposal made sense. They were happy to tweak it with me and change a few things. With no FIT the focus is on using what you generate so made more sense to put in the diverter/car charger than add more panels producing what I cannot use. Booked them in however then had to be put back a week, irritating but not the end of the world. They were out for a couple days and came back again for the diverter. Friendly, informative, did a tidy job. Had a tile slip off but they came back and sorted it, these things can happen.Communication wasn't as great after but I do have a habit of asking lots of questions! Part of it I felt is that solaredge (inverter brand) give too little info on their kit. They sent a pack out with the warranty and some basic instructions which is helpful. Overall I'm very happy with my set up. Still a few things I'm working through but with time and experience should be fine.
Customer in Gloucestershire Posted on 15/09/2020 , work completed 06/08/2020
The trader replied (on 21/04/2021)
Thank you so much for taking the time to leave such a detailed review - it is much appreciated, and thanks again for choosing Solarkinetics!
What's not to like
Customer Service
Quality
Value
Gordon and his son, not forgetting wife Jaine, are a very impressive team in every respect. I had used them at a previous location many years ago and since then they have only increased in expertise and efficiency. Everything from initial survey to installation and paperwork was done with the same friendly and knowledgable efficiency and professionalism that gives one no hesitation in recommending them to others. The scaffolders they used were of a similar standard and the whole job was carried out during a difficult period of Covid-19 restrictions without raising any concerns. We have amended household electricity use to maximise periods of high generation and I have just submitted my first SEG readings for surplus electricity generated and whilst this is nothing like the feedback tariff I received a decade ago, it still felt good to be doing my bit to reduce fossil fuel usage.
Customer in Powys Posted on 03/09/2020 , work completed 19/05/2020
The trader replied (on 21/04/2021)
Thanks again for choosing Solarkinetics, and thank you for taking the time to write such a glowing review!
Professional service, great results.
Customer Service
Quality
Value
From first enquiry to system (Panels, inverter, EV car charger) commission everything was clearly communicated and went to plan. The subtleties of product selection were helpfully navigated from the family team. Now using our excess electricity to charge the car - good news! The piece of the jigsaw I had not considered up front was that it was handy Solar Kinetics used a retained local scaffold company who were there bang on time and cleared away promptly so minimised any inconvenience.
Mike Posted on 04/08/2020 , work completed 28/05/2020
The trader replied (on 21/04/2021)
Thanks again for choosing Solarkinetics, and even more so for the positive review here!