Very happy with Solar Kinetics
Solar Kinetics were easy to work with from the first visit to ready a quote. Information was honest and open unlike other quotes I’d received. Every team member was friendly, polite and were always flexible. I was very happy with the service and would choose Solar Kinetics again and have recommended them to my neighbours.
Customer in Herefordshire
Posted on 28/09/2022
, work completed 17/08/2022
Recommended
Outstanding service
We made the decision to go with Solarkinetics based on recommendations from friends and the fact that they were local to us. Gordon came for an initial visit and really spent time assessing our property and the orientation and the structure of the roof. We really felt he was genuinely trying to pick the best system for us and our circumstances - he was NOT a salesman, and that really appealed. Obviously we were installing them at a difficult time at the end of the pandemic when materials were at a premium and it was difficult to be definitive about anything! Solarkinetics kept us fully informed, answered our queries and phone calls - in fact we once had a reply to our email from all three members of the family-run company! The guys doing the work knew what they were doing and completed the work when they said they would and in good time. They really tried to fit round the timescale of our refurb. We did have to wait quite a time for the panels to be available but that was not due to Solarkinetics. Overall a really good experience and we would have no hesitation in recommending them.
Customer in Herefordshire
Posted on 14/09/2022
, work completed 25/07/2022
Recommended
Highly recommended product and company
Excellent product knowledge provided when the survey was conducted. All work was completed on time and to a 5 star standard. Gordon and his team were very polite and answered all questions we had during the installation. Ongoing communication with Jaine, Angus and the office team is promptly answered when questions arose about the App and setting up charging profiles. We have already recommended 3 of our friends so that shows how much we rated them.
Customer in Worcestershire
Posted on 01/09/2022
, work completed 02/08/2022
Recommended
Very good work.
Really enjoyed dealing with this company. Very professional and had every confidence in their ability to deliver what we required. I have absolutely no hesitation in recommending them to others seeking solar panels installation.
Customer in Herefordshire
Posted on 09/05/2022
, work completed 04/03/2022
Recommended
Jus t what we wanted
Easy to work worth and always kept their word. Top quality service and support after installation which did not stop at commissioning.
Customer in Herefordshire
Posted on 17/03/2022
, work completed 12/08/2021
Recommended
A professional company providing a great service.
Having reviewed the solar market we were impressed with this company from the outset. Having listened to our requirements and what we wanted to achieve they had an Informative no nonsense approach providing as much info as we could need. Installation and commissioning of system was completed as quickly as possible even during some bad weather. The whole team were knowledgeable friendly and professional. We highly recommend this company.
Peter in Shropshire
Posted on 25/02/2022
, work completed 22/02/2022
Recommended
More bang for your buck
Very helpful and informative. Given all the options along with the pros and cons, with none of the hard sell talk. Highly recommend.
Customer in Herefordshire
Posted on 21/01/2022
, work completed 01/01/2022
Recommended
Professional, Helpful and Fair Pricing
Our decision to add solar PV to our house was not straightforward. As a listed building we were not allowed to put panels on the roof. Gordon did a thorough site survey and talked us through all possible options. Eventually, we decided on a domestic solar array in our orchard, but this required planning permission. It took many months to obtain this, but Gordon and Jaine supported us with helpful advice on the planning process. The installation was efficient and very tidy. Unfortunately the solar hot water diverter was out of stock with their supplier, but as soon as it became available Solarkinetics arranged to fit this. Throughout the process we found the whole team to be helpful and friendly, and we are very pleased with the outcome. Even 16th-century houses can benefit from modern solar technology! Thank you to Gordon, Jaine and the whole team- we wholeheartedly recommend Solarkinetics
Customer in Herefordshire
Posted on 14/11/2021
, work completed 29/10/2021
Recommended
Super knowledgeable, frendly, helpful and efficient
I had quotes for our PV system from 10+ companies and Solarkinetics stood out head and shoulders above the competition. Everything from first contact through the estimate to instillation and commissioning of the system could not have been a better experience. Knowledgeable, friendly, helpful and efficient. They were super responsive to all our questions and requests. Talked us through all the options for a system best suited for our needs. They went above and beyond in making sure that everything was right even to undertaking a G99 application with our distributor and negotiating an increase in our maximum allowed installation under a G98. The installation and commissioning of the system was quick and efficient even down to the scaffolding sub-contractor. Brilliant. The only down side was that they are so busy that we had to wait 4 months for them to be able to install our system - but well worth the wait! Thank you Jaine and Gordon
Customer in Herefordshire
Posted on 22/10/2021
, work completed 17/08/2021
Recommended
Fantastic company for Solar PV system
Very pleased with the work done by Solarkinetics. Professional from start to finish and with a quality product and very sound advice prior to placing an order. Would highly recommend them if you are considering a PV system.
Customer in Herefordshire
Posted on 12/07/2021
, work completed 13/05/2021
Recommended
Outstanding
Solarkinetics is a family business so you know that if anything goes wrong it’s their reparation on the line. After reading the reviews on Which, we phoned Jaine to see if we could arrange a survey. Gordon and his son arrived on time which is always a good sign. Gordon believes in what he does (he is not a salesman on commission) so there is no over-promising he tells what will work and what will not. A few days later the quote arrived, it was a little bit more expensive than some of the other’s (but sometime you only get what you pay for) So, we decided to accept the Solarkinetics quote. I am so glad we did. Scaffolding arrived on the Monday ready for the start of the insulation on the Thursday. The insulation team arrived on time (Gordon his son and one other) The whole team were very professional, efficient, clean and tidy. The Instillation and commissioning were fast with minimum disruption and they managed the project completely. Soon after completion, they posted us a well-presented owner's manual and documentation, including guarantees, MSC certificate and letter from Western Power Distribution to enable us to apply for the SEG tariff from our supplier. Gordon and his son, not forgetting wife Jaine and Bethany, are a very impressive team, everything from initial survey to installation and paperwork was done with the same friendly and knowledgeable efficiency that gives me no hesitation in highly recommending them to others. Outstanding, thank you all.
Customer in Herefordshire
Posted on 27/06/2021
, work completed 11/06/2021
Recommended
Professional from start to finish
We chose Solarkinetics to install solar PV on our garage as they were the most professional and the cheapest. The installation was well coordinated and the aftercare to iron out a couple of wrinkles was excellent.
Paul in Worcestershire
Posted on 17/06/2021
, work completed 26/05/2021
Recommended
Friendly efficient and timely
Solarkinetics installed our PV system on time and with minimal fuss or disruption. They were willing to answer all our questions and explain the pros and cons of different configurations and possibilities. All together a very efficient and friendly service leaving behind a first class installation using the best available technology. We would definitely recommend them to anyone wishing to install a PV system.
Customer in Powys
Posted on 30/04/2021
, work completed 21/04/2021
Recommended
Solar panels installation
Solarkinetics is a family business. Gordon does the initial survey and (with his son) the installation, and Jaine does all the admin and communications. They provided two alternative and comprehensive quotes, for different levels of generation. Panels were REC and the inverter was SolarEdge. Pricing was very competitive. They require 25% payment in advance and the remainder on completion. Price was as per quote. The installation was very efficient. There was a good liaison with their scaffolder. Installing the panels and the inverter took two days and involved no mess or noise. Scaffolding was in place a couple of days on either side of the installation. The only slight reservation I had was that they did not warn me in advance that I would need a spare ethernet socket on my wifi router to connect the inverter to the internet. Fortunately, I did. Soon after completion, they posted us a well-presented owner's manual and documentation, including guarantees, MSC certificate and letter from Western Power Distribution to enable us to apply for the SEG tariff from our supplier. At the time of writing this review (March 2021) the system has been working for a week but appears to be producing electricity at a level that was projected. Solarkinetics responded quickly to any queries, mainly by email. All in all a very pleasant experience from start to finish.
Customer in Gloucestershire
Posted on 27/03/2021
, work completed 18/03/2021
Recommended
Professional and efficient installation
They carried out a thorough site survey and produced a very detailed quotation. The installation was carried out very promptly (considering problems caused by Brexit and COVID19). Communication with them was very easy. The installation was carried out efficiently and tidily. We would highly recommend them.
Peter and Geraldine in Powys
Posted on 25/03/2021
, work completed 05/02/2021
Recommended
Very professional
Solarkinetics recently installed solar panels for us. They took care of all the necessary paperwork prior to commencement of the work. The whole team were very professional, efficient, clean and tidy. Would not hesitate to recommend them.
Alison in Herefordshire
Posted on 25/03/2021
, work completed 26/02/2021
Recommended
Gave exactly what we needed and didn’t overpromise.
We were very happy with our Solar Kinetics experience. We also took quotes from a couple of other installers and there was a definite whiff of “promise anything to get the sale”. Not so with Solar Kinetics. We felt that we were being told the truth, not promised more than could be delivered, and our expectations were managed perfectly. They patiently and talked us out of a couple of ideas we’d picked up which would not actually work for us, and explained why, although other traders had not told us that they wouldn’t work. The office team were friendly and always replied to queries. The installation team were pleasant and polite, cleaned up after themselves and didn’t need babysitting. Our only hitches came from third party supply delays. We have been very happy with our installation since, and the results. We feel confident that we have ended up with the most efficient set up for our site and budget. Would recommend without reservation.
Customer in Herefordshire
Posted on 04/01/2021
, work completed 28/02/2020
Recommended
From start to finish, a first class service
We saw that Solarkinetics had very good customer reviews, and we can see why. From the initial contact, to continuing support post-installation, we have been very impressed with Jaine (on the admin side) and Gordon (on the installation and technical support side). Gordon did a very thorough assessment of our needs, and was always very helpful in explaining the technical issues of which we had a sketchy knowledge. Because we had a Tesla car, we decided to go for a Tesla Powerwall as the battery system, and although Solarkinetics hadn`t fitted one before, as previously Tesla hadn`t permitted this, they did a great job in sorting everything out. We also increased the number of solar panels originally suggested, and Jaine sorted everything out with Western Power, making the process very straightforward for us. The installation was completely painless, with Solarkinetics sorting out the excellent scaffolders, and Gordon and his team did an incredibly neat job. We live in a barn conversion, so went for solar panels which are relatively inconspicuous, and we have been delighted with their appearance. So, we have absolutely no hesitation in highly recommending Solarkinetics to anyone who is considering installing solar panels, a very impressive company.
Customer in Powys
Posted on 16/11/2020
, work completed 27/08/2020
Recommended
Great Products ,Work and Service
From start to finish the customer service was excellent. The quotes, system design and calculations were to a high standard despite our many questions. The speed and clarity of communication were reasons we contracted Solarkinetics. Instillation and commissioning were fast with minimum disruption and they managed the project completely. A friendly, efficient and flexible service all round. Thank you Gorgon and Jaine.
Customer in Gloucestershire
Posted on 09/11/2020
, work completed 23/09/2020
Recommended
Highly recommended
Having previously approached another local solar PV company, we turned to Solar Kinetics earlier this year for a second opinion. Gordon made his first visit to our property in mid May, and our solar PV installation was completed in July. We have been absolutely delighted. The initial site review and planning meeting was extremely helpful, and gave us much confidence. Subsequent communication was clear and the installation of the panels went very smoothly. The integrated panels look fantastic and the SolarEdge inverter and monitoring system is highly impressive. We were impressed by Gordon's thoughtful and "non-pushy" approach. His attention to detail was good, and the quality of finish was excellent. Everything was done very neatly and tidily. In summary, we cannot recommend Solar Kinetics enough.
Customer in Herefordshire
Posted on 18/09/2020
, work completed 17/07/2020
Recommended
Compelling proposal, friendly and helpful
I had quotes from a few solar companies and these were the last to do so. They were the most thorough, came out to look at the house rather than just a desktop exercise and even checked the shading. Helped to guide me through my options - e.g. advised against a NW roof being used. Helpful with options even at the weekend. They then came back with perhaps the most costly proposal and yet the most compelling. Panels I felt I could rely on with an excellent warranty as well as a package including a car charger and water heater. Cost was higher than I had planned to spend but the proposal made sense. They were happy to tweak it with me and change a few things. With no FIT the focus is on using what you generate so made more sense to put in the diverter/car charger than add more panels producing what I cannot use. Booked them in however then had to be put back a week, irritating but not the end of the world. They were out for a couple days and came back again for the diverter. Friendly, informative, did a tidy job. Had a tile slip off but they came back and sorted it, these things can happen.Communication wasn't as great after but I do have a habit of asking lots of questions! Part of it I felt is that solaredge (inverter brand) give too little info on their kit. They sent a pack out with the warranty and some basic instructions which is helpful. Overall I'm very happy with my set up. Still a few things I'm working through but with time and experience should be fine.
Customer in Gloucestershire
Posted on 15/09/2020
, work completed 06/08/2020
Recommended
What's not to like
Gordon and his son, not forgetting wife Jaine, are a very impressive team in every respect. I had used them at a previous location many years ago and since then they have only increased in expertise and efficiency. Everything from initial survey to installation and paperwork was done with the same friendly and knowledgable efficiency and professionalism that gives one no hesitation in recommending them to others. The scaffolders they used were of a similar standard and the whole job was carried out during a difficult period of Covid-19 restrictions without raising any concerns. We have amended household electricity use to maximise periods of high generation and I have just submitted my first SEG readings for surplus electricity generated and whilst this is nothing like the feedback tariff I received a decade ago, it still felt good to be doing my bit to reduce fossil fuel usage.
Customer in Powys
Posted on 03/09/2020
, work completed 19/05/2020
Recommended
Professional service, great results.
From first enquiry to system (Panels, inverter, EV car charger) commission everything was clearly communicated and went to plan. The subtleties of product selection were helpfully navigated from the family team. Now using our excess electricity to charge the car - good news! The piece of the jigsaw I had not considered up front was that it was handy Solar Kinetics used a retained local scaffold company who were there bang on time and cleared away promptly so minimised any inconvenience.
Mike
Posted on 04/08/2020
, work completed 28/05/2020
Recommended
My review
John, Herefordshire
Posted on 19/06/2020
, work completed 12/06/2020
Recommended
Efficient, professional
From start to finish the Solar Kinetics team were excellent. The initial survey, report and explanation were clear and not at all 'pushy'. Installation took place on the appointed dates and was done with great efficiency & minimal disruption. An excellent team which we would recommend.
Piet, Powys
Posted on 09/06/2020
, work completed 22/04/2020
Recommended