Solihull Windows and Conservatories Ltd

From start to finish, Solihull Windows exceeded our expectations. The sales team were incredibly warm and welcoming, taking the time to understand our needs and using their knowledge to guide us toward the perfect windows for our property. Installation day was a breeze, the fitters arrived promptly, worked efficiently, and were unfailingly friendly throughout. They took great care in cleaning up afterwards, leaving our home spotless. What really stood out was their aftercare. A small adjustment was needed after installation, and they handled it with speed and no fuss at all. It’s rare to find a company that combines professionalism, skill, and genuine customer care so well. We couldn’t be happier with both the service and the final result, highly recommended!

The whole experience from first of all choosing the right door (thank you Anne), through to getting it all booked in (thank you Natalie) right through to installation (thank you Chris and Callum) was stress free. Everyone so friendly and professional. I would thoroughly recommend.

Extremely pleased with the completed windows and door. We had a new composite main door with matching side panel, replacement windows in four bedrooms, bathroom, kitchen, and a bay lounge window. All was done within the quote, to the estimated schedule and completed within the estimated time. The whole process from initial sales visit and quotation, through order placement, on-site survey, final factory order, confirmation of delivery date, and installation was well communicated, thorough, friendly and very professional. The installation team were excellent, very professional, great communication and efficient. We had two minor follow-ups being final trim to the door after we had the LVT flooring completed and a minor repair following user damage to one window hinge during incorrect operation of the Easy-Clean function, but the team were polite, completed the repair quickly and provided another instruction for the Easy-Clean operation. Excellent service all round and would have no hesitation to recommend.

Overall, this company was very efficient with a high standard of work with good communications and customer service. Was always helpful with any concerns I was able to alter some of the window specifications without any trouble, with the main office assisting me with this and re-issuing drawings. The whole process was well organised and very professional. The window fitters themselves were polite, professional, considerate and very tidy and pleasant to deal with, answered all queries as required. I was also pleased to discover that there was little or nothing at all for me to do with regard to touching up any existing decor inside and outside of the house. I would highly recommend this company.

My window replacement was exceptional in many ways. My quote was very competitive. Everything was very clearly explained and excellent communication throughout. The fitters were punctual and very respectful. They provided all the necessary dust sheets and left everything very clean and tidy. The quality of their work was brilliant and I am thrilled with my new windows. I would highly recommend them.

I needed a little bit of follow up maintenance undertaken to a very good installation undertaken by Solihull Windows. My request was followed up within 24 hours although it was a non-urgent tweak. The work was done thoroughly and professionally, and at no extra charge. This confirmed my good choice in deciding on Solihull Windows to undertake the original installation. This is a quality local company I would recommend to anyone, and I would use them again if I needed any more work.

A double glazed unit that had misted up was replaced with no mess very quickly. Whole process friendly and helpful.

We decided to replace our garage door and the windows on our windows we approached the market leaders for quotes and at the last minute approached two local firms. After receiving quotes and homes visits from both, the choice was obvious, the products appear identical Solihull Windows gave us a 5 week schedule the alternative was we can fit you in in about two months. What was surprising, was the difference in price, Solihull Windows price was half that of the market leaders although we recieved several phone calls suggesting the price was negotiable which I found alarming. The work.......can't fault it. We can't find a fault with the windows, the catches are a little stiff but are freeing up with use. The installation took less than 6hrs the workman were profesional and left the flat spotless. The guarantee is excellent. I strongly recommend looking locally for tradesmen, we hade a similar experience with the garage door. Nationwide coverage is no guarantee of service or price.

Just a "Thank you" is not enough to express my appreciation to their whole team from Solihull Windows. Back to the day one that I was luckily to search their good company from Internet according to those good comments previously. Therefore, we made our decision to contact via email and given an order to them for our main front door. Their office has provided us a smooth communication regarding to our order. We've also visited their shop located on Stratford Road and Anne & Natalie were both introduced us the quality of their doors and workflow into the details. Chris and a young man were both provided us the accurate measurement for the size of our door (absolutely arrival on time and being professional measurement). For the big day of our installation, Jaden & Tilton were both arrived to our house on time and performed the fantastic installation of our main door. They checked and adjusted everything into details, fixed my old wall and cleaned up all the dirts afterward. Nothing left behinds after the installation and this is absolutely surprised I and my wife. Besides, they have also followed up the paperwork after the installation. I got my Certass certificate and 10 years warranty for my main door now. We're so satisfied the quality and service provided by Solihull Windows. For sure, they're one of the world class company which you can trust and rely on....NO doubt about it. Well done and good job !!! Solihull Windows.

Competitive price. Good customer service Fitters arrived on time and did a good job, and cleaned up afterwards.