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Solitaire Plumbing and Heating Limited

4.8

37 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

A family run business established in 2013, growing from the director of the company to a team of 10+ engineers and office staff here to support you 24-7.
We install, maintain, service and repair Gas, LPG, Oil and air/ground source heat pumps domestic or commercial; we do it all. Bathrooms, kitchens & small building works we can give you a quotation for the project you need completed.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

Customer reviews

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4.8
37 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Sort by
Courteous and Friendly
Customer Service
Quality
Value
As always, from telephone call to work done, the staff at Solitaire looked after us with politeness and understanding, we have no difficulty in recommending them to anyone.
Customer in Essex Posted on 29/11/2021 , work completed 26/11/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Oil boiler repair & service
Customer Service
Quality
Value
We recently had the above works carried out. The problem with our boiler proved not to be a straightforward one, however through the shared knowledge of Solitaire's engineers, everything was resolved and we were left with a fully functional boiler. We found both the on-site engineers and the office staff to be polite & courteous, with nothing being too much trouble. I will be happy to use this company again for any future works required.
Louise in Essex Posted on 17/11/2021 , work completed 09/11/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
A new boiler relocated from kitchen to loft and replacement shower bar.
Customer Service
Quality
Value
I would absolutely recommend Solitaire. They worked in my home for 4 days. During that time, they were punctual, conscientious and polite. I also had a new shower bar fitted and the old one removed. I felt that they went above and beyond to work with me to do this and the result in my bathroom is beautiful. I never feel great about having men working in my house but these guys were lovely. I felt totally comfortable with them there, I didn't have any mansplaining or patronising remarks at all, they were just very affable and friendly. The price was very competitive and I have already figured out the next job I would like them to do. They left the house in a clean and tidy state, leaving me with nothing to do except enjoy my lovely warm home. Thank you so much Solitaire.
Customer in Essex Posted on 15/11/2021 , work completed 11/11/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Attention to detail
Customer Service
Quality
Value
I spent a long time looking for a company that could undertake a full re-plumb of my 1930’s house. I chose Solitaire Plumbing and Heating Ltd for all the right reasons, cost (obviously), reputation and professionalism. The team arrived at the appointed time and have done everything I had hoped they would, and more. You may look elsewhere, but you probably won’t find better. The quality of their work gives me such confidence as I finish the refurb of my house.
Nigel in Essex Posted on 21/09/2021 , work completed 21/09/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Heating system
Customer Service
Quality
Value
We had our heating system renewed from a 20 year old free standing boiler to a combi boiler. The works to be carried out were given 5 days to complete. This was completed very efficiently within 4 days. We were very pleased with the standard of the work and quality and politeness of the tradesmen. Would definitely recommend them.
Peter in Essex Posted on 21/06/2021 , work completed 10/06/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Fantastic service
Customer Service
Quality
Value
Solitaire plumbing and heating replaced our heating and hot water system. Their boss came out and quoted for the work on time and efficiently. We were very happy with the price quoted and felt very comfortable accepting without getting other companies in. The work was done to an excellent standard, quickly and efficiently. The guys were very hard working and incredibly pleasant and polite. They worked in a tidy fashion and could not be more helpful. I would recommend this company unreservedly to anytime, I was very impressed from start to finish.
Peter in Essex Posted on 06/04/2021 , work completed 01/04/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Solitaire Plumbing
Customer Service
Quality
Value
Isolate water supply. Remove old cold water isolation valve. Supply and install flexible hose and isolation valve, altering cold water pipework to suit. Convert CWS cistern in loft to water main. Everything they quoted for was done professionally and to a high standard. Quoted price was the price I paid. Very helpful in explaining all my options including pros and cons of each.
Nick in Essex Posted on 16/03/2021 , work completed 15/03/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
100% reccomend
Customer Service
Quality
Value
We had a full heating system and a shower installed, a big job we were not looking forward to but had to be done! Well from start to finish Paul, Richard and Scott have done an amazing job, clearing up every day, communicating with us all the way through and actually making the process a lot easier for us to come home to, can't recommend or thank them enough, this is a company we will continue to use for the yearly servicing.
Louise and Mick in Essex Posted on 15/03/2021 , work completed 12/03/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Excellent Service from Solitaire Plumbing & Heating
I have just my my annual boiler service done by Solitaire Heating and Plumbing. I have used this company for 6 years now and have always received excellent service from them. They call on the day to give me a time slot so I don't have to wait in all day, this is invaluable. They always arrive on time, are polite, efficient and never leave any mess and their prices are very good. I have no hesitation in highly recommending this company.
Debbie in Essex Posted on 15/03/2021 (Reviewer did not use service)
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Boiler service
Customer Service
Quality
Value
Good communication to arrange time for appointment and arrived on time. Boiler service seemed very thorough and professional. A few tips given freely with some very minor issues with my boiler. Very happy with the service. Will recommend to others.
Customer in Essex Posted on 13/03/2021 , work completed 12/03/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards