Endorsed by Which?

Soti Move LTD

5.0

76 Reviews

Opening Hours
Today -
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Welcome to Soti Move LTD – your trusted family-run removal and clearance service in London. As a licensed and fully insured company, we specialise in stress-free removals with a professional touch.

Our Mission
Our mission is simple: to provide a top-notch removal and clearance service that exceeds expectations. With a focus on professionalism and a friendly touch, we aim to make your experience with us as smooth as possible.

Our Commitment
Licensed and Insured: Environment Agency licensed and fully insured for your peace of mind.
Customer Trust: Ranked 9th out of 109 on Trustpilot in the Delivery Company category, with over 475 positive reviews across platforms.

Achievements
Milestones: Over 136,781 miles driven, 3,156 jobs completed, and rated Excellent on TrustPilot based on 191 reviews.

Join Soti Move
Experience excellence in removals – where every mile and every job is handled with care. Choose Soti Move LTD for your next stress-free move.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • Waste Disposal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
76 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Excellent Service! Efficient, helpful, kind and professional service
Customer Service
Quality
Value
Andrey and the Soti team were brilliant in helping us move. Took the stress out of our moving day! Arranging the move with them was very easy. Andrey helped us estimate the number of boxes we'd need, gave us very helpful advice on packing and arranging parking, they were also proactive in suggestion/mentioning things that might be helpful that we we hadn't thought of. When they arrived on the day they were efficient and professional, putting us at ease for the move. They communicated with us throughout the day to make sure things were going where they needed, including into some hard to access areas (for example moving a sofa up narrow stairs), and were flexible, friendly, and personable throughout. They also did an excellent job of taking apart and reassembling some large pieces of IKEA furniture. All in all they did an excellent job which came in as quoted. I would highly recommend them (and in fact already have).
Customer in Greater London Posted on 19/03/2024 , work completed 13/03/2024
Genuine kind, helpful and efficient service
Customer Service
Quality
Value
We booked Soti for a house move to Whitstable, we vastly underestimated how much stuff we had. Andrey packed his van and told us not to worry, he had another truck which meant we were able to carry out our move without a hitch. This was no mean feat on a very rainy day while my toddler and me (8 months pregnant) sat in the car unable to help. We did pay a bit extra but all in all, it was very reasonable especially as it was my fault that I had not taken Andrey's advice of providing a video. Can't reccomend highly enough.
Customer in Kent Posted on 08/03/2024 , work completed 01/03/2024
Fantastic Service
Customer Service
Quality
Value
We recently used Sotimove for a move from London to Cambridge, including their packing service, having seen them consistently recommended online. The whole process went perfectly – we couldn't have asked for a better service. The price that Andrey quoted was very reasonable and he went to the extra effort of looking up our address on Google Maps to check access. They packed up all our furniture in a few hours the day before the move, and moving day itself went quickly and smoothly, including unpacking. Communication was excellent throughout and the crew were kind and friendly. We highly recommend Sotimove and would certainly use them again.
Customer in Cambridgeshire Posted on 03/03/2024 , work completed 23/10/2023
Great work and very helpful team
Customer Service
Quality
Value
Andrey and his team from Soti moved my daughter to her new flat in London this week, plus moving some of the contents to Oxfordshire. They did an excellent job, particularly in disassembling and reassembling lots of ikea furniture! The move was accomplished very efficiently and quickly and the team were very friendly and helpful.
Customer in Oxfordshire Posted on 17/01/2024 , work completed 15/01/2024
Efficient, professional and courteous move
Customer Service
Quality
Value
Soti Move were brilliant! Andrey really went the extra mile to assist us with our move, to get it completed swiftly and smoothly. I was very grateful for all his help and would definitely recommend Soti Move as a great removal service.
Customer in Greater London Posted on 09/10/2023 , work completed 06/10/2023
Great removal company
Customer Service
Quality
Value
We booked Soti after a colleague from work recommended them to move to our new flat and we couldn't be happier of the choice. Everything went extremely well and smoothly: from the initial communication and quote to the actual moving. Andrey and his colleague were kind, extremely professional and helpful. The whole moving has been swift and stress free and took a fraction of the time I was expecting to take. Highly recommended.
Customer in Greater London Posted on 06/05/2023 , work completed 29/04/2023
Brilliant removals company.
Customer Service
Quality
Value
I recently moved flats in Bromley, south east London. Andrey and his team are very professional and reasonably priced. Although I was only moving down the road, I was astounded at how quickly and efficiently the team operated - the whole process took little more than two hours from start to finish. It was clear that they took the greatest care not to damage anything. Would highly recommend Soti Move to anyone looking for a removals company. They are very friendly and helpful.
Customer in Greater London Posted on 02/05/2023 , work completed 28/04/2023
Reliable and friendly movers
Customer Service
Quality
Value
Andrey and the Soti team (Arthur, Elvis and others) deliver a fantastic service, and take the stress out of moving. They delivered their services on the dates and times agreed, and on the estimate provided. No task is too much for them and they are very willing to be flexible. I felt in excellent hands and have used them a few years prior for my first move, both times providing an excellent service, and I will for sure be using them again on my next move - it’s a no brainer. Bottom line - I trust them, they do great work and they are good people!
Customer in Greater London Posted on 02/05/2023 , work completed 30/04/2023
An efficient friendly service you can trust.
Customer Service
Quality
Value
We were so relieved when Soti Move were able to arrange a removal service last minute and on a Sunday. They arrived with good humor and very helpful advice around the best way to pack items for maximum protection and great advice around storage options. We would happily use them again and recommend them to all of our friends. They are very experienced.
Customer in Greater London Posted on 19/04/2023 , work completed 20/03/2023
Loft/Attic rubbish clearance
Customer Service
Quality
Value
Andrey and team from Soti Move Ltd are a outstanding hardworking professional company. From Initial consultation to quote they were On time, friendly, reliable guys. I am a landlord and these guys are brilliant and take pride in their work. I had my loft/attic cleared of years of rubbish and they re placed my loft insulation in correct place. I will have more projects for them and highly recommend Soti Move Ltd.
Customer in Greater London Posted on 13/04/2023 , work completed 28/03/2023
Excellent service
Customer Service
Quality
Value
Andre and his team did a fantastic job moving us from London to Dorset. They were prompt, reliable and friendly and helped make it all go smoothly. I would have no hesitation in recommending them and would totally use them again.
Customer in Dorset Posted on 10/04/2023 , work completed 31/03/2023
Excellent service. Would give 6 stars if I could
Customer Service
Quality
Value
Fantastic service. Would 100% recommend. Moving into a new flat in London but my new flat did not complete in time so had to keep my items at Soti's storage last minute, instead of moving directly. Andrey and team had been super helpful along the journey - they had a solution for every issue I had: removal, carpet protection, junk clearance, storage, extending storage period when I need more time to complete, and they were very accommodative to my changing plans as well. Some items were heavy and had to be moved via stairs but no complaints from the team. All items were handled with care - no missing items and no damaged items. The team arrived on time on the day with adequate communication before and on the day. Removal done swiftly. Absolutely professional service. They made the whole experience super easy.
Customer in Greater London Posted on 26/03/2023 , work completed 22/03/2023
Reliable, flexible, friendly, fast
Customer Service
Quality
Value
We used Andrej and his team in February 2023 to move from London to Stroud. We are a family of four with two young children so our flat was chaotic and cluttered and we hadn't had a chance to scale down our possessions or organise anything. Andrej and his team made it as smooth as possible, packing up the whole lot on day one and then loading and moving it 100 miles on day two. They were super professional and completely unfazed by our mess, even when we turned out to have a bit more stuff than we'd estimated. They arrived at our new house before we did, and got on with unloading everything into the right rooms while communicating with us on the phone to check. Nothing was lost or damaged and everything was clearly labelled so we could find things. Most importantly, they were nice people and this is what you need because it's surprising how emotionally unsettling it is to move home.
Customer in Greater London Posted on 08/03/2023 , work completed 17/02/2023
Excellent Removal Service
Customer Service
Quality
Value
This was the second time that I used Soti removal services. The service this time, just like the first time last summer, was superb. Excellent communication, punctual, friendly, gentle with the delicate equipment and efficient. I was moving studio in South-East London and had to relocate a number of personal belongings along with old music and audio equipment. Everything was handled with the greatest of care and attention. Highly recommned. I will be using again.
Customer in Greater London Posted on 05/01/2023 , work completed 03/01/2023
Easy to recommend
Customer Service
Quality
Value
Soti Move are easy to recommend. Andrei and Elvis helped us clear our house over two days to prepare for a renovation project. They quoted quickly - and were of excellent value. They were punctual, polite, cheerful, and flexible. They showed a lot of care with all our things, including those that were clearly worthless! The whole move was a lot less stressful because of them. We will certainly be approaching them again and recommending them to friends and family without hesitation.
Customer in Greater London Posted on 05/12/2022 , work completed 03/12/2022
Excellent
Customer Service
Quality
Value
We booked Soti to move to our new flat and we couldn't be happier of the choice. Everything went extremely well and smoothly: from the initial communication and quote to the actual moving. Andrey and colleagues were personable, kind, extremely professional and helpful. The whole moving has been swift and stress free. Highly recommended.
Customer in Greater London Posted on 05/12/2022 , work completed 02/12/2022
Excellent service
Customer Service
Quality
Value
Soti Move were great to work with. They quoted quickly and were very easy to deal with. The team was quick, practical and flexible when it came to loading up, and very professional and friendly. I would definitely recommend.
Customer in Somerset Posted on 27/11/2022 , work completed 25/11/2022
Great Service
Customer Service
Quality
Value
Andrey and the team made my move feel painless. Easy to communicate and arrange times etc, and very flexible with a completion day. On the day itself I found the team courteous and professional. Highly recommend!
Customer in Greater London Posted on 04/11/2022 , work completed 21/10/2022
Excellent service, highly recommend
Customer Service
Quality
Value
The team had been extremely helpful, with great commununication leading up to the move (helping figure out the sizing, parking requirements, etc) so the move on the day was stress-free. They were friendly and efficient and were great at helping accomodate additional changes we had on the day (we had a nunch of large plants that were not well packaged and they were able to not only fit them in but do so very securely and all the plants made it in great condition. The service was also much better priced than the competitors so great value for money as well, would absolutely recommend.
Customer in Greater London Posted on 28/10/2022 , work completed 27/10/2022
Flat to house move
Customer Service
Quality
Value
We used SOTI to move from a flat to a house and they were absolutely brilliant! Andrey was great at answering questions and providing updates via phone and email. They dropped the packing materials around to us ahead of the move and Arthur explained the best way to wrap and pack furniture which made the move a lot easier on the day. The team of 4 were very efficient, careful and friendly and made the whole move (inc furniture dismantle/reassemble) really straightforward.
Customer in Greater London Posted on 19/10/2022 , work completed 18/10/2022
Excellent service, thorough and efficient
Customer Service
Quality
Value
I used Soti Move for an international relocation (moving away from London to mainland Europe) across 5 different countries and using 2 ferries, and they made it a very easy and comfortable experience. They were very helpful in the preparations stage planning the relocation (always available with advice any time we needed it) and once the day came, super efficient and fast. Their pricing is also very fair, so was great value for money. Everything was loaded with extreme care and nothing was damaged or lost. I can't recommend them high enough if you are moving - whether nationally or internationally.
Customer in Greater London Posted on 12/09/2022 , work completed 02/08/2022
Smooth & stress free experience!
Customer Service
Quality
Value
We had a particularly stressful exchange and completion (super last minute over 2 days), despite this Soti Move were extremely understanding and were clear regarding the deposit and booking process. They arrived on time, we couldn’t believe how quickly they moved us and dismantled furniture on the day. We would 100% use their friendly, personable and efficient service again as well as recommending to friends and family.
Customer in Kent Posted on 11/09/2022 , work completed 09/09/2022
Fantastic team
Customer Service
Quality
Value
The team at Soti Moves are efficient, friendly, and careful. This is the second time I’ve used them now, and I would highly recommend their services!
Customer in Greater London Posted on 30/07/2022 , work completed 25/07/2022
What a fantastic team
Customer Service
Quality
Value
We are so grateful for the brilliant moving job carried out by Andrejs, Arthur and the Soti removals team. They were efficient, hard-working and meticulously careful in packing and looking after our possessions and our new house. In addition, they were a pleasure to deal with, and made great efforts to accommodate all our requests. We would use them again without hesitation and recommend them most highly.
Customer in Greater London Posted on 22/06/2022 , work completed 21/06/2022
The only movers I would use
Customer Service
Quality
Value
I’ve used Soti Move three times now, and each time they have been so friendly, very efficient and extremely conscientious with my antique furniture. I had the misfortune of needing to move a couple of years ago when they had no availability, and the company I ended up using only emphasised how professional and great the Soti Move team are. The guys are very good humoured and hard working, and made the whole day completely stress free for me. I really can’t recommend them enough.
Sarah in East Sussex Posted on 27/05/2022 , work completed 26/05/2022
The trader replied (on 31/05/2022)
Hi Sarah Thank you for such a lovely review and it was a pleasure to see you again. I would like to say thank you from Soti Move team for trusting us for many years for your move and we hope to see you again. Best wishes Andrey Soti Move
Efficient and pleasant
Customer Service
Quality
Value
Andrey and his team did a great job on our house move, they were punctual, efficient, and nice people to boot. They did quick and effective problem solving and made the process stress free. Andrey was also reassuring and helpful beforehand when I was stressed at having been left in the lurch by a different company. I recommend.
Customer in Hertfordshire Posted on 11/04/2022 , work completed 01/04/2022
Efficient, Careful, Competant and Friendly
Customer Service
Quality
Value
We used Soti for both of our moves - one from our old house into storage, and then from storage into our new house 7months later. Both times they did a great job. Communications were clear and prompt before each move. The teams took great care of our belongings and nothing was damaged on either move. They gave us sound advice re. how to protect some fragile items like televisions. And it's all done with really positive attitudes and smiles! Even the odd time when we changed our mind about where something heavy should go, absolutely no problem for Andrey and his team. Competitive pricing too, actually not the cheapest quote we received but the exceptional service means I'm certain it was the best value. Thanks again to Andrey and team for your excellent work.
Customer in Surrey Posted on 20/02/2022 , work completed 16/02/2022
Great job, competitively priced
Customer Service
Quality
Value
Andrey and the team came recommended to us and did not disappoint. Super friendly, helpful and professional - and able to adapt at short notice to our gross underestimation of quite how much stuff we had to move! Competitively priced and a great job all around. Will definitely use Soti if we ever move again and happily recommend to friends and future customers.
Steve in Greater London Posted on 18/01/2022 , work completed 15/01/2022
Reliable and efficient removal!
Customer Service
Quality
Value
Soti Move were great from start to finish. Andrey was very communicative and helpful throughout. On the day Arthur and Marek were a fantastic team, very professional and efficient. Thank you!
Vincent in Greater London Posted on 16/01/2022 , work completed 08/01/2022
Fast, effective, friendly and solution oriented
Customer Service
Quality
Value
The team provided a fantastic service. They were prompt, cheerful and diligent. They helped us move out of our house into temporary accommodation whilst our home is renovated. They were within budget. I recommend you use their services.
Alex in Greater London Posted on 12/01/2022 , work completed 09/01/2022
Fantastic!
Customer Service
Quality
Value
Andrey and Arthur came on time with a positive attitude, good humour and put us at ease. What could have been a very stressful was made so much easier by the team. They were efficient and were packed away and unpacked with ease. Highly, highly recommend and would definitely use again
Suad in Greater London Posted on 22/11/2021 , work completed 17/11/2021
Amazing service and value - couldn’t have asked for bettef
Customer Service
Quality
Value
Soti Move were highly recommended to me by a friend. I got lots of quotes - theirs was good and I felt assured because my friend had used them. They moved the contents of my 2 bedroom ground floor flat to a new 1st floor maisonette (including LOTS of boxes of records). They were brilliant. From communication beforehand to advice on packing, and then the job itself. I couldn’t believe how quickly they did it. Really excellent value for money. Really friendly guys and super professional - I will definitely use again the next time I move!
Customer in Greater London Posted on 16/11/2021 , work completed 15/11/2021
Exceptionally good service
Customer Service
Quality
Value
Exceptional service: fast, reliable and courteous. Andrejs was easy and quick in replying to my enquires, his team turned up about 20 mins early and worked incredibly fast, professionally disassembling and then assembling furniture. They had blankets, ropes and trolleys. Nothing was damaged or lost, the whole experience was stress-free and pleasant, Highly recommended!
Customer in Greater London Posted on 07/10/2021 , work completed 26/08/2021
Top Team, Top Service
Customer Service
Quality
Value
I used Soti for my move out in December 2020 and was so pleased with their service that I didn't think twice before contacting them for my move back. They arrived on time, having earlier collected the contents of my house held at the Big Yellow storage without me even having to be present. Everything was unloaded and distributed to the correct rooms with the greatest of care, considering that the house had just been redecorated this was very important to me. I have no hesitation in recommending Soti as a top notch removal company.
Michael in Greater London Posted on 31/08/2021 , work completed 18/08/2021
BEST MOVING COMPANY EVER
Customer Service
Quality
Value
We reached out to several moving companies when we needed to move from our 2 bed flat to a 3 bedroom house. Soti Move was the only one who made the 'scoping process' as painless as possible. We didn't have to fill in lengthy forms or to carve time in our day to do a video call. Instead, Soti moves worked around our super busy schedules and accepted video recordings that we took ourselves when we had time. Moving house is a stressful process and Soti Move's attitude to the scoping was a big reason we selected them amongst many other larger providers. The quote we received was also unbelievably competitive compared to anyone else, so overall value for money was great! On the day of the move, Andreijs showed up with another 2 guys and within less than 45 min had loaded all of our belongings into 2 vans! They were super respectful with our stuff and didn't rush us in any way for the areas we hadn't fully completed! As a bonus, they also provided some sturdy boxes for our plants which meant we didn't have to take them through the London underground! 1.5 hours later (due to a bad traffic jam) they were already unloading our belongings into our new house! They did so quickly and skilfully, lifting heavy furniture to the top floor! Whilst all throughout being in good spirit and a nice company! Our move couldn't have been more enjoyable and we wholeheartedly recommend Soti Move LTD to anyone looking to move!
Customer in Greater London Posted on 20/08/2021 , work completed 28/05/2021
Amazing, Efficient and Professional Service!
Customer Service
Quality
Value
I first contacted Andrey to arrange a move the week the pandemic first hit and so he was very understanding when I had to cancel! More than a year later, I got in touch again and Andrey was very accommodating and was able to fit me in. On the day of the move, Andrey and his team arrived early, dressed professionally and ready to move my items out of a storage unit. They did this with care and efficiency and the work was carried out faster than I expected. My items were unloaded on the other side with that same care and caution and nothing was broken or missing. Soti Move provides a great service and I'll definitely recommend them to friends and family and use them myself again in the future!
Customer in Norfolk Posted on 20/07/2021 , work completed 17/07/2021
Helpful, efficient and professional
Customer Service
Quality
Value
We booked Soti Move to move us to our new house from our flat. They carried out a full packing service, as well as dismantling and reassembling two large beds. They came the day before the move to pack, and were quick and efficient. They made sure to ask us how boxes should be labelled. They also left the work of dismantling out main bed to the next day so we had somewhere to sleep! The move itself was incredibly smooth, and on arriving they quickly unloaded boxes and furniture, placing everything where we needed it. Everything was packed and transported carefully and there were no breakages or any damage. Overall Andrejs and his team took all the stress out of the move, and were friendly as well. Thanks for a brilliant service, and highly recommended!
Customer in Hampshire Posted on 08/07/2021 , work completed 02/07/2021
Soti went above and beyond!
Customer Service
Quality
Value
We found Soti Move after our removal company cancelled on us. After calling 30+ moving companies, to our relief they had availability on our chosen date. On the day of the move Andrey and his team showed up promptly. They were very professional about parking the two removal vans, which was a bit difficult on our address. They handled everything with extreme care. Wrapped up delicate items. Provided advice on how to pack and wrap some items up, some of which we hadn't thought about. They were very quick, hard working and most importantly, they took good care of everything to the point where I could relax and take my mind off what is one of the most stressful events. When it came to unloading, they placed every item in its desired room and even asked us where we planned to put furniture to make sure they left spaces clear. They even helped assemble some items too. Overall they went above and beyond on what we expected and we couldn't have been happier with their service. I would recommend them in an instant. It's almost a shame that we won't be moving again any time soon as I would use them again in a heartbeat!
Customer in Greater London Posted on 04/07/2021 , work completed 28/06/2021
The trader replied (on 06/07/2021)
Dear Anthony Thank you so much for lovely review. It was a pleasure to meet you both and to help with a move. I wish you all the best in a new home and hope to see you again one day Regards, Andrey Soti Move
Excellent and friendly service
Customer Service
Quality
Value
Soti Move provided a brilliant and flexible service to help us with our move. They arrived on time on the pickup day, stored our items for a few days and delivered them as planned. They clearly take great care in providing a professional and personal service and all our items arrived in good condition, without any damage at all. I would thoroughly recommend them.
Daniel in Milton Keynes Posted on 28/06/2021 , work completed 25/06/2021
The trader replied (on 06/07/2021)
Hi Daniel Thank you for your brilliant review it is much appreciated. It was our pleasure to help you with a move. I wish you all the best Regards Andrey Soti Move
Excellent removals service
Customer Service
Quality
Value
I'd thoroughly recommend Soti Move for anyone with an upcoming move (and already have to several friends). From providing the quote through to the move and unpacking itself, Andrey and his team were excellent. Andrej was always happy to answer any questions prior to moving day and provided helpful suggestions on packing. Andrej and the team were all very friendly, polite and extremely professional. Andrej made what could have been a stressful day a breeze. Soti Move were very competitively priced, including dismantling and reassembly some furniture.
Shaun in Kent Posted on 21/06/2021 , work completed 12/04/2021
Polite efficient and friendly removal service
Customer Service
Quality
Value
SOTI removers arrived on time and worked efficiently - a team of 5 to move me from a 5 bedroom Victorian house to a smaller downsized property 1.7 miles away. It was raining throughout and involved lots of moving vans due to traffic congestion during the morning. We were also taught the art of packing posters and mirrors to ensure safe keeping - The team were friendly and efficient throughout the day and very productive achieving the move without any problems - Communication was good and the price was fair - I would highly recommend this company when looking for a team of removers.
Customer in Greater London Posted on 21/06/2021 , work completed 18/06/2021
Fantastic removals service
Customer Service
Quality
Value
Soti helped us move home from London to Cambridgeshire and we are so glad we chose them. They actually started off at a third address in Essex to make an initial collection of furniture, and for two collection addresses the price quoted was incredibly reasonable. Other quotes we had were not competitive. And whereas other providers never followed up on their initial quotes with us, which makes you feel like just a number - with Soti we felt like our move mattered. Other providers made errors in quoting or had processes that were fiddly to engage with, whereas Andrey’s communications were great throughout and we were never unclear on any point. On the day itself, the team was professional, polite and friendly, worked within agreed timeframes and cost and there were no hidden surprises. Overall we felt immediately comfortable with Soti and the fact that we were able to put our trust in these guys and not have to worry about any aspect of the move itself, especially on the day, was great. The most stress-free aspect of the whole process - thanks again!
Rhea in Cambridgeshire Posted on 08/05/2021 , work completed 27/04/2021
Absolutely fantastic!
Customer Service
Quality
Value
Andrey and his team were fantastic! They helped us with our recent house move - initially moving old furniture into storage. Then helping us to move our furniture from one flat to another. They were friendly, efficient, and very careful with our belongings. Highly recommend them - would definitely use them again for any future moves.
Charly in Greater London Posted on 26/04/2021 , work completed 24/04/2021
Professional, quick and friendly team
Customer Service
Quality
Value
We can thoroughly recommend Soti Move! From the start Andrey was very helpful, easy and quick to communicate with and very flexible to our ever changing completion dates. He managed to fit us in at very short notice. We had a 3 man team, who were great, they really took the stress out of our moving day. Very professional yet friendly and even offered to help mop up after a leaking washing machine. Nothing phased them on the day like the old owners not being finished moving out on arrival and a difficult Victorian house with very narrow doorways/staircases. We would recommend the dismantling service, they took down even IKEA wardrobes carefully, looked after all the pieces and put everything up the other side, well worth it. The price was very competitive too, so amazing value.
Katie in Oxfordshire Posted on 21/04/2021 , work completed 15/04/2021
The trader replied (on 21/04/2021)
Hi Katie Thank you for lovely review and for trusting Soti Move. I wish you all the best in a new home. Best Wishes Andrey Soti Move
Friendly, Efficient, Professional
Customer Service
Quality
Value
We chose Andrey and his team at Sotimove based on the other Which? glowing reviews - how glad we are that we did! Sotimove made the move almost stress-free - everyone was friendly, considerate, careful with our items, and efficient. I have already recommended them to friends who are moving soon - we were very impressed.
James in Wiltshire Posted on 18/04/2021 , work completed 16/04/2021
The trader replied (on 21/04/2021)
Hi James Thank you for your review. It was a pleasure to meet you and Steph the other day. I would like to thank you for trusting Soti Move with your move. Best Wishes Andrey
Flat removal & House delivery
Customer Service
Quality
Value
We were recommended Soti Move (Andrey) by a friend and we couldn’t have been happier with the service they provided. They were quick and clear in response when enquiring about using their services and what the different options were. In terms of the removal process, they turned up on time, were friendly, careful with our contents and were efficient. Our contents were looked after for a week in storage which they recommended and then the redelivery of our contents was as quick and smooth as before. I wouldn’t hesitate to use them again and would highly recommend them to others.
Customer in Greater London Posted on 14/04/2021 , work completed 19/03/2021
The trader replied (on 21/04/2021)
Hi Andy Thank you for your review it is much appreciated. It was our pleasure to help you with a move. Best Wishes Andrey Soti Move
The Soti Boys
Customer Service
Quality
Value
I can highly recommend Soti Moves! Utterly charming, very communicative and nothing being too much trouble. We have used them about five times now and on each occasion they have provided an excellent service!
Ben in Norfolk Posted on 14/04/2021 , work completed 07/04/2021
The trader replied (on 21/04/2021)
Hi Ben Thank you for your review. As Always it is really nice to see you and your family. Hope to see you soon again. Best Wishes Andrey
Excellent service
Customer Service
Quality
Value
Soti Move are the best movers I have ever worked with. They arrived early, efficient and got the job done so quickly. I whole heartedly recommend them to anyone looking for a great service
Customer in East Sussex Posted on 13/04/2021 , work completed 26/03/2021
The trader replied (on 21/04/2021)
Hi Carrie Thank you for your lovely review. It was really nice to meet you in person. Thank you again for trusting and choosing Soti Move Best Wishes Andrey Soti Move
Excellent service!
Customer Service
Quality
Value
Soti Move was fantastic from start to finish! They made the whole moving process a lot easier and took care of everything efficiently and professionally. Communication was easy and they were great with answering any questions I had. Andrey was so friendly and put my mind at ease every step of the way! I was so impressed by them and will definitely use them again for another home move!
Dahlia in Kent Posted on 06/04/2021 , work completed 21/03/2021
The trader replied (on 13/04/2021)
Dear Dahlia It was a pleasure to meet you and your family in person. Thank you for your lovely review and trusting Soti Move. I wish you all the best Best Wishes Andrey
Took the stress out of my move
Customer Service
Quality
Value
I hired Andrey and his crew to pack up my 2-bedroom flat and move everything 110 miles, with a stop at a storage centre to pick up some boxes. I found moving very stressful but they did everything they could to make it easier. They only took a few hours to pack up my very crowded flat, even with covid-19 restrictions in place. I was able to leave them to move my things without being there, so I could be here to pick up the keys and prepare for their arrival, which was enormously helpful. I felt in very safe hands. Everything was carefully packed and came out fine on the other side, without any damages and in excellent time. They put together my furniture again and it was in better shape when they finished with it! They were cheerful and helpful throughout, and actually came in at a little under the estimate as they didn't use all the boxes! I wouldn't hesitate to recommend them to anyone. I dreaded that move, but now it's happened I couldn't be happier and wondered what I was waiting for, and part of that has to be down to picking great movers.
Customer in Surrey Posted on 22/03/2021 , work completed 13/03/2021
The trader replied (on 24/03/2021)
Dear Helen Thank you for your lovely review. It was our pleasure to move you to your new home. I hope you will enjoy your new place. Best wishes Andrey Soti Move
Polite, Professional and Fast
Customer Service
Quality
Value
Soti Move were very professional, polite and incredibly fast. They made the move painless and meant we could focus on the sale of our property and our onward purchase. I could not recommend them more highly.
Jack in Suffolk Posted on 21/03/2021 , work completed 12/03/2021
The trader replied (on 21/04/2021)
Hi Jack Thank you for review it is much appreciated. I would like to thank you again for trusting Soti Move and hope to see you again Best Wishes Andrey
Excellent
Customer Service
Quality
Value
Andrey and team have been excellent right from a quick response to my initial enquiry, superb communication throughout the process and a seamless pick up and delivery. It was a pleasure to use Soti move and I would highly recommend them.
Customer in Buckinghamshire Posted on 19/03/2021 , work completed 19/03/2021
The trader replied (on 24/03/2021)
Dear Lucy Thank you for your lovely review. I am happy to hear that you are happy with Soti Move service. Best wishes Andrey Soti Move
Very good movers
Customer Service
Quality
Value
Andrejs and the team were delightful. They are cheerful and courteous. When they encountered a problem, they solved it very quickly. I am so glad I found them online, thanks to the Which? Review. I would absolutely recommend Soti Move Ltd.
Naomi in Greater London Posted on 19/03/2021 , work completed 19/03/2021
The trader replied (on 24/03/2021)
Dear Naomi Thank you for your review. It is lovely to hear that you were happy with our service and it was really nice to meet you. I wish you all the best Regards Andrey Soti Move
Excellent work
Customer Service
Quality
Value
Andrejs and his team were absolutely wonderful. Timely, sensitive, organised and trustworthy. They completed the job within the agreed time-frame and offered invaluable support during and before the monumental move. They also offered to help with some last-minute packing (sofa) which was really welcome. I would recommend this team wholeheartedly!
Customer in Greater London Posted on 04/03/2021 , work completed 19/02/2021
Excellent team - would recommend 100%
Customer Service
Quality
Value
I was nervous about moving on my own with family and friends unable to help due to COVID, but Soti Move made the whole process completely seamless and stress-free. Their communication before the day was excellent, they were easily accessible, answered all my questions, responded quickly and planned all the detail out. On moving day they were great, arrived on time, were very quick and efficient and took great care of all my belongings. They went above and beyond to be helpful and were so friendly. I wouldn't move again without them and would highly recommend them to anyone considering getting some help for moving day. Thank you so much.
Customer in Greater London Posted on 26/02/2021 , work completed 15/02/2021
The trader replied (on 02/03/2021)
Dear Rosie Thank you so much for a lovely review and trusting Soti Move service. It was a pleasure to help you with a move and hope to see you again. Best Regards Andrey Soti Move LTD
Excellent stress-free and friendly moving experience
Customer Service
Quality
Value
These guys were amazing!! Such great positive energy and very friendly service. Everything was possible, and the two men moving our staff were not phased by any obstacles that came up. Extremely professional, efficient, fast and considerate. They completed everything to a very high standard! Soti Move is a very honest company and gives a fair and accurate price for the job done. For example, there was an issue (my fault) that we hadn't factored in the correct amount of stairs at the delivery address and the lift being too small. We agreed to pay more for the extra stairs, but in the end, the two men worked tirelessly and managed to fit everything in the small lift so that we didn't have to pay for the extra labour. We weren't to know that they hadn't ended up using the stairs, but they let us know at the end which I felt was very honest and showed a high level of value in the work. I would definitely use Soti Move again, as it made what can be a very stressful event relatively stress-free!
Customer in Greater London Posted on 24/02/2021 , work completed 18/12/2020
The trader replied (on 02/03/2021)
Hi Jessica Thank you for your lovely review it is much appreciated. I hope you are enjoying your new home. It was our pleasure to do business with you Best Wishes Andrey Soti Move
Can do, Will do attitude
Customer Service
Quality
Value
These guys have mastered the art of taking away the stress from a house move, with all its complexities and last minute surprises. They showed a great attitude when things didn’t go as expected, demonstrated professionalism and best in class technical competence. The team is worth every penny - and more.
Customer in Greater London Posted on 21/02/2021 , work completed 26/01/2021
The trader replied (on 02/03/2021)
Dear Ruby It was a pleasure to meet you and Jerry in person. Thank you for your lovely review. I wish you all the best in your new home. Best Wishes Andrey Soti Move
A Team that made the day flow extremely well!
Customer Service
Quality
Value
Andrey was the only representative of the several removal companies that we spoke to who made the effort to come and see what we had to move and that, undoubtedly, increased the efficiency on the day. Andrey and his three colleagues were all delightful, polite and remained cheerful and extremely helpful all day, moving endless boxes from a tricky storage unit in central London, to a house in Oxfordshire. They were sensitive to keeping carpets and floors as clean as possible and left everything in good order at both ends of our move. We would be more than happy to use them again and recommend their services to anybody.
Customer in Greater London Posted on 19/02/2021 , work completed 17/02/2021
The trader replied (on 02/03/2021)
Dear Vicky Thank you for your lovely review. I hope you are enjoying your new home. It was a pleasure to meet you and to help with a move. Best Regards Andrey
Stellar service *****
Customer Service
Quality
Value
Andrejs and his team are friendly, professional and quite efficient with the task at hand. I have been privileged to use their services, whether it’s a delivery, pick up or clearance, they have always provided outstanding service and I would highly recommend - Maria.
Maria in Greater London Posted on 19/02/2021 , work completed 07/10/2020
The trader replied (on 02/03/2021)
Hi Maria Thank you for your lovely review. I would like to say big thank you for trusting Soti Move service and hopefully see you soon Regards, Andrey
prompt and efficient
Customer Service
Quality
Value
Previously we had used another mover, but they could not do it on the day we wanted. So, I went to Which? and found Sotimove being closer to our postcode and they fit into our timetable. Their prices were in line with what would have paid elsewhere. Andrey and Arthur arrived on time and worked efficiently in loading and unloading our things. They even moved things which were not tightly packed - this saved us a lot of time as I was stressed out over how to move them. They were polite and helpful. We were pleased with their service performance. Would recommend.
Customer in Greater London Posted on 18/02/2021 , work completed 11/02/2021
The trader replied (on 02/03/2021)
Dear My Thank you for your lovely review and trusting Soti Move with your removal. Best Regards Andrey
Highly Recommended
Customer Service
Quality
Value
We spent a bit of time looking at other options online - some of the alternatives were cheaper, but had some pretty concerning reviews about damaged goods, unexpected price increases, or other dodgy behaviour! Happy to say we didn't have any of those issues with Andrey - just a hard-working, friendly, professional service that delivered all our goods undamaged, much quicker than had originally been forecast. Definitely recommended for people willing to spend a little more to avoid extra stress on moving day!
Customer in Greater London Posted on 03/02/2021 , work completed 22/01/2021
The trader replied (on 02/03/2021)
Dear Emily Thank you for your amazing review. It was a pleasure to meet you in person ad to help you with a move. I wish you all the best in a new home Regards, Andrey Soti Move
Excellent work and customer service
Customer Service
Quality
Value
We are pleased with the service provided by Andrey and his team. They were very efficient, careful, easy to talk, helpful and had a great attitude. The process to quote and contract their services was very fast and smooth, and they have eased a lot of the stress of moving. My partner and I are very happy with their service and we definitely recommend it.
Customer in Greater London Posted on 01/02/2021 , work completed 31/01/2021
The trader replied (on 02/03/2021)
Hi Luca Hope you are enjoying your new home. Thank you for your review and for trusting Soti Move with your removal. Best Wishes Soti Move
Fantastic Service
Customer Service
Quality
Value
This was the first time my partner and I have ever moved house using a removal company and we couldn't have hoped for a smoother experience. Andrey and his team arrived promptly in the early morning as it was a long distance move and loaded our belongings in a swift and careful manner. They also offered to wrap and protect some of our more valuable and fragile items and did so professionally and efficiently. Both Andrey and his partner were friendly, easy to talk to and made the process completely stress-free. I highly recommend Soti Move to anyone who needs a reliable company to help on their big or small moving day. Thank you, so much!
Customer in Devon Posted on 01/02/2021 , work completed 29/01/2021
The trader replied (on 02/03/2021)
Dear Jade Thank you for your amazing review it is much appreciated. It was our pleasure to help you with a move. I wish you all the best in a new home Best Regards Andrey
Outstanding
Customer Service
Quality
Value
Thank you to Andrey and team - your removal service was excellent, friendly and made our moving day a lot less stressful. Even when our plans had to change last minute you were more than accommodating. You handled everything with care, made light work of the heavy items and completed it all in record time. I would be very happy to recommend Soti Move - thank you!
Customer in Greater London Posted on 20/01/2021 , work completed 15/01/2021
Excellent service
Customer Service
Quality
Value
Very happy I chose Soti Move. Firstly they are reasonably priced and well worth the money for the service they provide. I was moving out of a 2 bed flat in London moving to Leicester. They showed up on time and were very careful with carrying all of my furniture out. They were very efficient and the flat was empty before I knew it. Professional and friendly service. A hassle-free move, will use them again.
Customer in Leicestershire Posted on 28/12/2020 , work completed 06/12/2020
Fantastic service
Customer Service
Quality
Value
I found Soti Move LTD via which. They were professional and responsive from the beginning. Andrey attended my property and provided a detailed estimate. He and his brother packed prior to the move. On the day they were efficient but also careful with my property. I would highly recommend them.
Customer in Bristol Posted on 22/12/2020 , work completed 19/12/2020
Top Company
Customer Service
Quality
Value
I found SOTI MOVE via the Which Trusted Trader, initially one of four companies I contacted. Soti were the first to call back, followed up with an email detailing costs and terms. Andrejs the owner is extremely professional and very experienced. Costs were in line or even less than other companies but it was attention to detail and the companies serious approach that won me over. We arranged that they would arrive at my house at 11.00, they arrived on the dot, Andrejs accessed the job and quickly decided how best to load the truck. The contents had been packed in advance and it took them about 70 minutes load up, Andrejs was a great help advising the best way to protect paintings and also bubble wrapped some of the light fittings as part of the service. We had arranged for a storage space of 125 square feet at the Big Yellow Bow , having loaded the truck Andrejs suggested he could fit everything into a 75 square feet ,which saved us money and which he did perfectly. It's good to do business with people who give more service than expected and with pleasure. I highly recommend SOTI Move and I will certainly be using them on the move back.
Mike in Greater London Posted on 14/12/2020 , work completed 11/12/2020
Excellent professionals
Customer Service
Quality
Value
Delighted with the work of this professional, polite and honest team. They helped me move house at short notice and at very reasonable cost. They were fast and efficient throughout. I recommend them unconditionally to others. I have no doubt they will become a well-known name in due course.
Customer in Greater London Posted on 05/12/2020 , work completed 02/12/2020
Totally supportive, fast, careful and very reasonably priced
Customer Service
Quality
Value
Soti Move cleared our rubbish and moved us from London to Edinburgh exactly as planned beforehand. There was an old large fragile model sailing ship in the van and a marble table with a cast iron frame which was taken up countless stairs to a balcony at the top of the property, around very awkward circular stairs. They worked very hard on our behalf and were worth every penny! We would recommend them wholeheartedly to anyone.
Helen in Edinburgh Posted on 10/11/2020 , work completed 07/11/2020
Amazing job!
Customer Service
Quality
Value
Although they did arrive late due to the morning job running over, the service completed was amazing! They managed to load all of my items within 30 minutes and took great care with my furniture. There wasn’t a lift at the flat I moved too but they didn’t complain and quickly carried everything up the awkward stairs. Both of them were friendly and very professional. Very happy with the whole experience and work completed and would definitely recommend.
Customer in Greater London Posted on 27/10/2020 , work completed 23/10/2020
Amazing move! Massive house with two trucks completed in 7 hours
Customer Service
Quality
Value
It was a big massive move of a big apartment from a very high floor building with a single lift to another high floor building with also a single lift. Parking problems, lift issues - where were no problems they could not solve quickly and efficiently. Very smooth move. Happy to recommend to everyone.
Customer in Greater London Posted on 20/10/2020 , work completed 18/10/2020
Fast, efficient and incredibly polite
Customer Service
Quality
Value
It was my second time using Soti Move, and both times they have been outstanding. They are very friendly and polite, but above all, very hard working and super efficient. I was pleasantly surprise by how easy and fast they carried out my home move. Would highly recommend these guys.
Customer in Greater London Posted on 11/09/2020 , work completed 11/09/2020
Endorsement Reference - Very happy with Soti Move
Customer Service
Quality
Value
I needed help with a removal since i was not able to be there myself (i was out of country because of the pandemic). Soti Move emptied and packed away my belongings and transported them to storage. I was thoroughly pleased with the service. Communication was clear and always friendly, Andrejs also took time to check with me while at the location to make sure everything went right. I would gladly recommend Soti Move.
KatarinaP, Endorsement Reference Posted on 06/08/2020 , work completed 20/04/2020
Endorsement Reference
Customer Service
Quality
Value
I hired two men and a van to move furniture and boxes from my flat into a storage unit. They were friendly and professional throughout, and finished the job earlier than expected. They took care when moving my stuff not to damage it, using trolleys and lifts etc.
Sophie M, Endorsement Reference Posted on 30/07/2020 , work completed 27/06/2020
Endorsement Reference Great and hassle free service
Customer Service
Quality
Value
I contacted them for my house move and they gave me a quote (I was searching around and they gave me the best quote) so I booked them and they showed up right on time and packed and delivered everything perfectly and happily, no fuss, no excuses and very very friendly people, very helpful and understanding and most important of all always smiling. I would definitely recommend them.
Amir, Endorsement Reference Posted on 30/07/2020 , work completed 07/03/2020
Endorsement Reference Great Service...
Customer Service
Quality
Value
Move from a 2nd floor 2 bed flat to a 3 bed bungalow. Professional service provided from initial enquiry through to completion of the move. Arrived on time with efficient hardworking and courteous staff. All property handled with care and no damage or loss incurred. Excellent communication throughout. Highly recommended.
ALD, Endorsement Reference Posted on 30/07/2020 , work completed 10/07/2020