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Trusted Traders

South Coast Home Improvements Ltd

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4.8

75 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:30–17:30
  • Sunday 10:00–16:00

About

We pride ourselves in the superior quality of our products and the dedication and expertise of our staff. With specialist fitters we can install windows, doors, conservatories, roofline products and sealed units to the highest standard.

With over 35 years experience in the Home Improvement industry we are able to provide help and guidance to all who want to turn their dream conservatory into a reality or wish to transform their home with a wonderful window and door installation.

Our own construction and installation teams are fully trained and are experts in their field, moreover our Building and Installation managers constantly monitor work to ensure customer satisfaction.

With 1000's of happy homeowners already enjoying conservatories and window/door installations that we have provided, we know that we have the expertise to offer great products and service and even better value for money.

Call in or contact us today.

What we do

  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Builders

    • Conservatories
    • Extensions
    • Loft conversions
    • Garage conversions

Customer reviews

4.8
75 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Do not use!
Customer Service
Quality
Value
We had two front windows, a front door and porch replaced. Porch still leaks, no one ever came back to fix. Workmanship was awful, damage to our walls and windows were missing the air vents I’d asked for. Coffee was even spilt on our wall inside our home and not even cleaned. Front door didn’t fit, glue pot and nails left all over our front drive for children to find. Quite disgusted at how unprofessional this company is. They should be avoided at all costs.
Customer in East Sussex Posted on 18/10/2020 , work completed 14/12/2019
The trader replied (on 20/10/2020)
It really hurts when we receive a bad review & even more so when the review is posted 10 months after we completed the installation...? Suffice to say, we are not perfect & even the best installers have a bad day now & then, however we provide ourselves on customer satisfaction & work very hard to achieve it. So much so that we operate an installer of the month award which runs through to an annual award, & in truth all of our installers want to get the top honour. If we have let this unknown customer down then we are sincerely sorry, & more to the point the installer in question will be severely upset. We provide a 10 year guarantee & we are proud to say that we have been around longer than our guarantee period, thus in the event of a problem we are only at the end of the phone should a customer want to let us know about it. We absolutely hate to have an unhappy customer so it the customer from East Sussex will kindly contact us we will be more than happy to arrange a visit to address any problem.
My Review
Customer Service
Quality
Value
5 stars: Quick turn around, prompt & courteous service. Service from sales consultant, efficient & hardworking team of fitters.
R C, East Sussex Posted on 06/01/2020 , work completed 06/01/2020
Very good/prompt & professional.
Customer Service
Quality
Value
Wonderful company, wonderful job, always the best company ever.
Ian, East Sussex Posted on 03/01/2020 , work completed 03/01/2020
Avoid!
Customer Service
Quality
Value
Terrible workmanship. A 3 day job ended up taking 6 weeks. Porch leaked like a sieve and was built wonky to start with and had to be taken out and rebuilt twice! Still leaked! Steps they built are still not right. Have to pay another company to come and put it all right. Would certainly not recommend at all. No apology at any time. Just excuse after excuse. Have had to threaten court action to get anywhere with them, but their customer service is non existent. How they have any customers is a mystery! Avoid!
Customer in Brighton and Hove Posted on 15/10/2019 , work completed 09/10/2019
The trader replied (on 21/10/2019)
It is always sad & disappointing to get a bad review, but the law of averages suggests that it will happen from time to time, but nonetheless it still hurts. As with all stories there are at least 2 sides & this case is no exception, however it is fair to say that we didn’t perform at our best at the start of the job. Having said that we took ownership of the situation, apologies for it & dealt with it. The result is a good quality, good looking job. Regrettably, try as we may to avoid it, there will always be the odd customer who has no intention of being satisfied. It hurts, we dislike it intensely, but we have to live with it. Thankfully, for us, they are few & far between. We’ll take this review on the chin, try to learn from it, work to improve even further & always endeavour to better our 98.8% customer satisfaction rating.
My review
Customer Service
Quality
Value
A wonderful service. It has been a pleasure working with Brian. The engineer was polite and professional.
Andrew, East Sussex Posted on 27/09/2019 , work completed 27/09/2019
My review
Customer Service
Quality
Value
Very nice company & also we like all the worker.
Salim, West Sussex Posted on 23/08/2019 , work completed 23/08/2019
Excellent Job
Customer Service
Quality
Value
Top class product. Top class workmanship and service.
Jack, East Sussex Posted on 10/08/2019 , work completed 10/08/2019
Impressed
Customer Service
Quality
Value
Very impressed with quality of work.
Andrew, East Sussex Posted on 06/08/2019 , work completed 06/08/2019
Excellent workmanship
Customer Service
Quality
Value
The workmanship, professionalism and manners of all the trades people visited were excellent. They were courteous, tidy, punctual and did the work well & a very high standard. They took great care of our existing flooring as they removed all existing wall & door/windows & replace them with new. Room - width door and windows. We are very pleased with the result and highly recommend them.
Deborah, East Sussex Posted on 01/07/2019 , work completed 01/07/2019
Happy with result
Customer Service
Quality
Value
This company provided me with a one stop shop of planning, building and fitting my new kitchen. Very happy with the result, exactly as how I wanted.
Anthony, West Sussex Posted on 03/05/2019 , work completed 03/05/2019