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South West Plumbing Services Ltd

4.9

222 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass

  • Heating contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
222 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 100% of customers
Sort by
Great job
Customer Service
Quality
Value
Excellent job done, very satisfied indeed. Thanks Tom.
Michael, Devon Posted on 22/06/2017 , work completed 22/06/2017
Recommended
The trader replied (on 29/03/2017)
Thank you for the review Michael, after you explained everything you needed doing we thought best to send Tom H our plumbing all rounder to remove and install parts of your bathroom - i will pass your comments on to him.
First class job
Customer Service
Quality
Value
Job was well planned. I was kept informed and consulted at all times. Clean tidy skilled engineers. They were on time. Job finished when they said on time. Any problems were sorted as quickly as they arose. Cannot fault. First class service.
Ken, Devon Posted on 20/06/2017 , work completed 20/06/2017
Recommended
The trader replied (on 21/07/2017)
This review Ken really shows why we consider ourselves the best in the South West. We have the man power to be big enough to handle all situations while being small enough in size to care about each and every customer. We are very happy you couldn't fault us and we look forward to working with you again soon.
Quick & efficient
Customer Service
Quality
Value
We acquired a property and rang regarding the boiler that did not work, within 3 days a new boiler was installed by courteous staff - friendly & efficient. Even able to cope with our 1 year old Dalmatian.
Gordon, Devon Posted on 09/06/2017 , work completed 09/06/2017
Recommended
The trader replied (on 17/08/2017)
Hello Gordon, thank you for leaving the fantastic review you have given to our engineer Tom. He installed you a Worcester Bosch Greenstar 32CDi and with a filter and Worcester Comfort 2 you now have a 10 year parts and labour warranty.
Excellent and efficient work
Customer Service
Quality
Value
A very professional & pleasant workman. A job quickly & efficiently done.
Judith, Devon Posted on 02/06/2017 , work completed 02/06/2017
Recommended
The trader replied (on 21/07/2017)
Thank you for the review Judith, 5* across the board is always great to see - you had our wonderful plumber Andrei replace your water heater, please recommend us to your family and friends.
Reliable, professional service
Customer Service
Quality
Value
We have used SW Plumbers for over 7 years. They are reliable, extremely professional and provide an amazing service, no matter what the problem is. We get text message when en route and provide a 24/7 service. Excellent!
Barbara, Devon Posted on 30/05/2017 , work completed 30/05/2017
Recommended
The trader replied (on 21/07/2017)
Hi Barbara, thank you for the 5* review even if it did take us 7 years to earn!! Our text service really does help our customers know when we are on our way so that you don't have to stay in your home for 12 hours and wonder when we will appear - we look forward to seeing you soon.
Great job
Customer Service
Quality
Value
All members of staff I encountered either on phone or in person were very friendly and professional. Very pleased with the service received from South West Plumbing services. Would recommend. Will be using for future plumbing works.
Rachel, Devon Posted on 30/05/2017 , work completed 30/05/2017
Recommended
The trader replied (on 21/07/2017)
If you have met more than one member of our engineering team you are one of the very lucky few! Our office team in the command centre (Just a nice office in Torquay) are always organising for the coming days and weeks to keep them on the road keeping everyone's plumbing and heating working correctly around the clock!!
Brilliant job
Customer Service
Quality
Value
I recommend this company for professional engineers, efficient service. We would recommend them to friends & neighbours. The engineer took time to explain the working of the boiler, nothing was too much trouble.
James, Devon Posted on 26/05/2017 , work completed 26/05/2017
Recommended
The trader replied (on 21/07/2017)
Hi James, thank you for the 5* review - please keep recommending us we really want to be the go to company across all of the TQ postcodes!
Brilliant job, very professional
Customer Service
Quality
Value
Very prompt and professional, good customer service. Would definitely recommend to friends and family. Could not fault them, very happy with the work carried out.
Karen, Devon Posted on 23/05/2017 , work completed 23/05/2017
Recommended
First class!
Customer Service
Quality
Value
Exceeded expectations, highly efficient, polite, considerate & very professional. Thank you.
Heather, Devon Posted on 22/05/2017 , work completed 22/05/2017
Recommended
Cracking job Tom
Customer Service
Quality
Value
Installation, explanation & over all process was most professional, & well executed in a friendly & clear manner. Thank you.
Brian, Devon Posted on 22/05/2017 , work completed 22/05/2017
Recommended
The trader replied (on 21/07/2017)
Another 5* review for Tom Martin who is quickly becoming one of our top installers, he replace your old boiler with a brand new Worcester Greenstar 28CDi Compact LPG so you now have a 10 year parts and labour guarantee - see you next year for your first service
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.