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South West Plumbing Services Ltd

4.9

222 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass

  • Heating contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
222 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 100% of customers
Sort by
Professional, polite and tidy
Customer Service
Quality
Value
I was full of trepidation for an awkward job - but the gentleman was professional and pleasant to have in the house. He has done the job quickly and efficiently.
Jo, Devon Posted on 30/01/2017 , work completed 30/01/2017
Recommended
The trader replied (on 10/02/2017)
Thank you for the review you have given our plumber Andrei who found a fixed a troublesome leak.
Polite and efficient
Customer Service
Quality
Value
The plumber arrived on time, was polite and efficient. The job was done quickly and appears satisfactory, although at time of writing hasn't been tested. Very tidy and will use this firm again.
Michael, Devon Posted on 27/01/2017 , work completed 27/01/2017
Recommended
The trader replied (on 31/01/2017)
Thank you for leaving us a review Michael it is much appreciated, we aim to complete all works as quickly as possible as we do not charge a call out or travel time for any job we attend. Please pass our details onto friends and family who may need our help in the future.
Highly professional
Customer Service
Quality
Value
Prompt arrival at expected time. Very tidy and efficient, overall an excellent job.
David, Devon Posted on 27/01/2017 , work completed 27/01/2017
Recommended
The trader replied (on 10/02/2017)
Your review is exactly what we expect from our team at SWP, we want to be recommended by all of our customers to their friends and family. You had a star plumber Andrei fit your two radiators.
Excellent service
Customer Service
Quality
Value
Prompt on call out, on assessment of need and on doing the work. Engineer was quick, neat and tidied up well.
Michael, Devon Posted on 25/01/2017 , work completed 25/01/2017
Recommended
The trader replied (on 10/02/2017)
Thank you for the great review Michael, we will pass on your comments to the engineer. Please give our number to family, friends and colleagues.
John Hikins, the superstar.
Customer Service
Quality
Value
We want you to know that we are very pleased with the quality of service that John has provided. We sincerely appreciate his responsiveness and the way he conducts his business. We have recommended your company, and most importantly your number one installer, Mr Hikins, to others because of our satisfaction with his service. We look forward to doing business with you for years to come. Well done John.
H, Devon Posted on 20/01/2017 , work completed 20/01/2017
Recommended
The trader replied (on 10/02/2017)
Thank you for such a great and detailed review, its so good I thought John had written it himself! We were very happy to complete your installation of a Worcester Greenstar 30CDi classic with a 7 year parts and labour warranty aswel as a new Greenstore cylinder.
Excellent job
Customer Service
Quality
Value
Excellent, fast & efficient service. Would recommend.
Jeff, Devon Posted on 19/01/2017 , work completed 19/01/2017
Recommended
The trader replied (on 31/01/2017)
Thank you for the review Jeff, it was our engineer Tom Martin who completed your installation of a Worcester Bosch Greenstar 25i boiler, you now have a great 7 year parts and labour guarantee. We will be in touch next year for the first service.
Professional & highly competent service
Customer Service
Quality
Value
A professional and courteous service which I would happily recommend to anyone else needing a plumber in the Torbay area.
Paul, Devon Posted on 18/01/2017 , work completed 18/01/2017
Recommended
The trader replied (on 31/01/2017)
We honestly only expect 5* reviews Paul so thank you for the glowing report, you had one of our newest team members Tom Heath complete your installation of a Worcester Bosch Greenstar 28CDi compact with a 10 year parts and labour guarantee.
Super Tom
Customer Service
Quality
Value
Two good jobs.
Jeannie, Devon Posted on 17/01/2017 , work completed 17/01/2017
Recommended
The trader replied (on 31/01/2017)
It is unbelievable how quickly we did all of the work you needed Jeannie, you only called us out for a boiler breakdown and unfortunately it was beyond repair! But dont fear as we were able to get a new Worcester Bosch Greenstar 25i boiler installed around your kitchen fitters and then fit your new hob at the end of the same week! Tom Heath earned his crust on this one.
Excellent!
Customer Service
Quality
Value
Andrei carried out the work with great care, quickly and efficiently. He explained everything he was doing and the various options so that I could make informed choices. He was prompt, polite, and I will definitely recommend him.
Mary, Devon Posted on 17/01/2017 , work completed 17/01/2017
Recommended
The trader replied (on 19/01/2017)
Thank you for the review Mary, Andrei is fast becoming our go to guy for plumbing works. He really is a customer favourite for his tidy work and quick understanding of what the job requires. He was very interested in your home, swapping the kitchen and living room around, I will pass your comments to him.
Brilliant, highly recommend!
Customer Service
Quality
Value
Prompt, professional, friendly and very informative. Fantastic customer service too!
Becky, Devon Posted on 11/01/2017 , work completed 11/01/2017
Recommended
The trader replied (on 31/01/2017)
From the office team to our engineers we do want to be seen as a friendly company, we try and make things as simple as possible so there is no rushing around needlessly. You had Tom Martin complete your installation of a Worcester Bosch Greenstar 28CDi compact with a massive 10 year parts and labour guarantee.
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029 2267 0040
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.