Endorsed by Which?

South West Plumbing Services Ltd

4.9

221 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

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About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass
  • Heating contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
221 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Very impressed
Customer Service
Quality
Value
A great team, led by Thomas Martin. Everything explained at every step of the work. I am very impressed at the standard of service.
Mary, Devon Posted on 06/01/2017 , work completed 06/01/2017
The trader replied (on 11/01/2017)
Thank you for the great review Mary, Tom is one of our brightest engineers and our customers are really at ease when he is on there install, we hope you enjoy your new Worcester Greenstar 36CDi compact with the 8 year guarantee
My review
Customer Service
Quality
Value
Very good job
Which? Trusted Traders Consumer Posted on 06/01/2017 , work completed 06/01/2017
The trader replied (on 11/01/2017)
Thank you for the review I will pass on your comments to Andrei who fitted your taps, I will also mention Mike who serviced your boiler in the new year.
Excellent service
Customer Service
Quality
Value
A professional job, we had two engineers undertaking work. They took care of our home whilst working here. We had a sizeable job undertaken, replacing our boiler. They were very pleasant, friendly tradesmen and we would definitely recommend the company and will use this company again.
Which? Trusted Traders Consumer Posted on 22/12/2016 , work completed 22/12/2016
The trader replied (on 11/01/2017)
The two engineers you had at your property were Tom Heath and Andrei Ban, they installed your Worcester Greenstar 28CDi which has our biggest guarantee of 10 years. Please pass our details onto anyone that you know.
My review
Customer Service
Quality
Value
Excellent service. Highly recommended.
Helen, Devon Posted on 21/12/2016 , work completed 21/12/2016
The trader replied (on 11/01/2017)
Hi Helen, thank you for writing your review on the new feedback cards. Having problems with your boiler that close to Christmas may have worried you but now you have a fantastic brand new Worcester Greenstar 28CDi with a 10 year guarantee, ENJOY.
My review
Customer Service
Quality
Value
Excellent, friendly, professional work done.
Which? Trusted Traders Consumer Posted on 09/12/2016 , work completed 09/12/2016
The trader replied (on 11/01/2017)
Thank you for the review Mrs Popple, it was a pleasure organising the survey and installation of your Worcester Greenstar 15i system boiler, you now have a 8 years parts and labour guarantee.
All in all, an excellent service.
Customer Service
Quality
Value
First class service from initial enquiry through quotation survey & (with my highest praise) the actual work carried out by extremely skilled engineers working to a very high standard.
Stuart, Devon Posted on 07/12/2016 , work completed 07/12/2016
The trader replied (on 11/01/2017)
This is a first class review Stuart, thank you so much! We pride ourselves in our work and we want all of our customers to appreciate the high standards we set ourselves. I will pass on your comments to the engineers who fitted your Worcester Greenstar 28CDi with our maximum 10 year guarantee.
Very good job. Jon was helpful, charming and most understanding.
Customer Service
Quality
Value
I repeat what I wrote before. I was dreading the whole business of changing the boiler. But it proved to be a very un-stressful event due to the kind nature of Jon & Jesse.
Kathleen, Devon Posted on 06/12/2016 , work completed 06/12/2016
The trader replied (on 11/01/2017)
Thank you for the great review Kathleen, we make deadlines we can stick to when replacing a boiler to give both ourselves and the homeowner as little stress as possible. I will pass on your kind words to John and Jesse who competent installed your Worcester Greenstar 36CDi compact with a 10 year parts and labour guarantee.
Prompt emergency service
Customer Service
Quality
Value
This is the first time in 20 yrs I have needed to find an emergency plumber as I have always had a Homecare agreement with British Gas before. The people on the phone were very helpful, gave me a clear idea of how long I would have to wait etc. Within 2 hrs there was a plumber on the doorstep. He did the job efficiently and even helped me clean up the wet towels etc.!! I also thought the cost reasonable for an emergency callout.
Which? Trusted Traders Consumer Posted on 29/11/2016 , work completed 29/11/2016
The trader replied (on 12/12/2016)
We were very happy we could help, we have our team in the office 8am - 5pm every weekday to handle calls like yours and our engineers are always on high alert at this time of year due to the high number of emergencies
Very efficient, courteous, tidy. Great job.
Customer Service
Quality
Value
We have been very pleased with the service we have received from our first contact in the Torquay shop to the fitting of the combi and radiator.
Yvonne, Devon Posted on 25/11/2016 , work completed 25/11/2016
The trader replied (on 12/12/2016)
Thank you for the 5* review Yvonne, John and Tom will be happy to hear the feedback. We hope you enjoy your new Worcester Bosch 28CDi compact and the 10 years labour and parts guarantee. Have a great christmas
Prompt & professional, helpful
Customer Service
Quality
Value
Central heating and fire installed. Very pleased with professionalism, efficient service and advice given, also they covered the carpets and were very tidy. Would use them again.
Andre, Devon Posted on 24/11/2016 , work completed 24/11/2016
The trader replied (on 12/12/2016)
We are very happy that you let us fit your new Worcester Bosch 18Ri boiler, you now have an 8 year parts and labour guarantee which is great asset. I will pass on your review to Tom and Jesse