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South West Plumbing Services Ltd

4.9

224 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass

  • Heating contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
224 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Very good job. Jon was helpful, charming and most understanding.
Customer Service
Quality
Value
I repeat what I wrote before. I was dreading the whole business of changing the boiler. But it proved to be a very un-stressful event due to the kind nature of Jon & Jesse.
Kathleen, Devon Posted on 06/12/2016 , work completed 06/12/2016
Recommended
The trader replied (on 11/01/2017)
Thank you for the great review Kathleen, we make deadlines we can stick to when replacing a boiler to give both ourselves and the homeowner as little stress as possible. I will pass on your kind words to John and Jesse who competent installed your Worcester Greenstar 36CDi compact with a 10 year parts and labour guarantee.
Prompt emergency service
Customer Service
Quality
Value
This is the first time in 20 yrs I have needed to find an emergency plumber as I have always had a Homecare agreement with British Gas before. The people on the phone were very helpful, gave me a clear idea of how long I would have to wait etc. Within 2 hrs there was a plumber on the doorstep. He did the job efficiently and even helped me clean up the wet towels etc.!! I also thought the cost reasonable for an emergency callout.
Which? Trusted Traders Consumer Posted on 29/11/2016 , work completed 29/11/2016
Recommended
The trader replied (on 12/12/2016)
We were very happy we could help, we have our team in the office 8am - 5pm every weekday to handle calls like yours and our engineers are always on high alert at this time of year due to the high number of emergencies
Very efficient, courteous, tidy. Great job.
Customer Service
Quality
Value
We have been very pleased with the service we have received from our first contact in the Torquay shop to the fitting of the combi and radiator.
Yvonne, Devon Posted on 25/11/2016 , work completed 25/11/2016
Recommended
The trader replied (on 12/12/2016)
Thank you for the 5* review Yvonne, John and Tom will be happy to hear the feedback. We hope you enjoy your new Worcester Bosch 28CDi compact and the 10 years labour and parts guarantee. Have a great christmas
Prompt & professional, helpful
Customer Service
Quality
Value
Central heating and fire installed. Very pleased with professionalism, efficient service and advice given, also they covered the carpets and were very tidy. Would use them again.
Andre, Devon Posted on 24/11/2016 , work completed 24/11/2016
Recommended
The trader replied (on 12/12/2016)
We are very happy that you let us fit your new Worcester Bosch 18Ri boiler, you now have an 8 year parts and labour guarantee which is great asset. I will pass on your review to Tom and Jesse
Professional job
Customer Service
Quality
Value
Prompt, professional manner. Clean and tidy, took away rubbish. Very efficient and I would recommend this company.
Sandrine, Devon Posted on 23/11/2016 , work completed 23/11/2016
Recommended
The trader replied (on 12/12/2016)
Thank you for taking the time to fill out the Which? feedback card Sandrine. We are very happy that you let us fit your new Worcester Bosch Greenstar 15i system boiler, you now have a 7 year parts and labour guarantee. I will pass on your review to all the engineers that have been to your home.
Extremely professional
Customer Service
Quality
Value
The work was carried out extremely efficiently with a minimum of fuss. We were very pleased with the quality of the work & the helpfulness of the fitters. Would definitely use this firm again & highly recommend them.
Rosemary, Devon Posted on 15/11/2016 , work completed 15/11/2016
Recommended
The trader replied (on 31/01/2017)
Thank you for the review Rosemary, you were very lucky as you have our self titled "Number 1 installer" complete your boiler change, you had John Hikins who is no stranger to the limelight! You now have an 8 year parts and labour guarantee on your Worcester Bosch Greenstar 27i system boiler, we will contact you 4 weeks before the first service.
Very professional, highly recommended!
Customer Service
Quality
Value
SWPS traced and fixed a difficult leak on our heating system using thermal imaging and other equipment. We were so impressed by their thoroughness and professionalism that they were the obvious choice when we needed to replace our boiler which had a very complex 3-story flue. The work took 2 days. The engineers at all times were pleasant, tidy and did a excellent job. They are supported by very good planners and administrators, with a text to tell you when an engineer is on the way and give a name. They also provided excellent follow-up. Highly recommended!
p.race Posted on 12/11/2016 , work completed 12/11/2016
Recommended
The trader replied (on 15/11/2016)
Thank you for leaving such a nice review of our services, having looked at our records this dates back to December 2015 when finding the leak and your Boiler Installation in October of this year - I will pass on your words to all the engineers which have been to your home and also to the office team and senior management.
Prompt & professional
Customer Service
Quality
Value
Happy.
Liliya, Devon Posted on 10/11/2016 , work completed 10/11/2016
Recommended
The trader replied (on 31/01/2017)
This review may be short but clearly you are "happy" with the various plumbing works you had Andrei complete for you, please pass on our details to any family and friends. We look forward to hearing from you again
Prompt and professional
Customer Service
Quality
Value
Work was done very nicely, chap pleasant and told us what he was doing up stairs and down, prompt and professional. Tidied up everywhere.
Which? Trusted Traders Consumer Posted on 10/11/2016 , work completed 10/11/2016
Recommended
The trader replied (on 12/12/2016)
Thank you for taking the time to give us this review, we take pride in all the work we complete. Please pass on our details to family and friends should they need our services.
Fast and efficient!
Customer Service
Quality
Value
Very professional, fast, informative and efficient, would definitely use again!
Claire, Devon Posted on 05/11/2016 , work completed 05/11/2016
Recommended
The trader replied (on 18/11/2016)
Thank you for the review Claire, please pass on all of our details to friends and family in the area.
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.