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South West Plumbing Services Ltd

4.9

224 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass

  • Heating contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
224 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Re: installation of hot water cylinder. Andrei explained everything clearly. Very efficient/professional and polite and cleared up everything before he left. I would thoroughly recommend the service.
Christine in Torbay Posted on 24/06/2020 , work completed 23/06/2020
Recommended
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. I have passed your kind efficient, professional and polite comments onto Andrei and the team. We are glad you had a good experience and hope we can help you in the future. Thanks again SWPSL
'CAN DO' ATTITUDE... HOW REFRESHIING!
Customer Service
Quality
Value
Have used South West Plumbing before and this time they replaced a toilet pan and cistern and also an electric shower for us. The toilet replacement was not a straight forward job due to our rather Victorian plumbing connections, but they found a way! Would use SWP again without hesitation and can thoroughly recommend them to you.
Customer in Torbay Posted on 26/05/2020 , work completed 26/05/2020
Recommended
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. We really appreciate the 'Can Do Attitude'. I have passed your kind comments onto the team and we look forward to helping you again in the future. Thanks again SWPSL
Installation of a new combi boiler
Customer Service
Quality
Value
Owing to our old combi-boiler breaking down, we asked South West Plumbing to carry out a survey and give us a price to install a new one. The survey was carried out by Bill, at the time and date mutually agreed. The actual installation was carried out by John and his apprentice in a timely fashion. We had originally been warned that we may not have heating and hot water on the first day, but John ensure that we did have this during a very cold period. The full installation was completed the following day as quoted. We needed a new sender unit, which was changed promptly by Josh. We found all the staff we had dealings with, to be extremely courteous, pleasant and non-intrusive.
Customer in Torbay Posted on 24/03/2020 , work completed 04/03/2020
Recommended
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. I have passed your kind comments onto Bill, John and the team. We are glad you had a good experience and hope we can help you in the future. Thanks again SWPSL
5* Experience
Customer Service
Quality
Value
Had a new boiler installed, by excellent engineers. Quality work by two excellent, polite and friendly engineer Tom and apprentice Alfie. Very tidy, no mess left anywhere. I give a 5* recommendation for this company .
Customer in Torbay Posted on 20/11/2019 , work completed 20/11/2019
Recommended
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review and a 5 star recommendation. I have passed your kind comments onto Tom and Alfie. We are glad you had a good experience and hope that we can help you in the future. Thanks again SWPSL
Great service
Customer Service
Quality
Value
The plumber came to service the boiler today, for the landlord. What a helpful and polite man he was. Thank you Jerry.
Daisy Posted on 04/07/2019 , work completed 04/07/2019
Recommended
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. I have passed your comments onto Jerry and we are glad you had a good experience and hope that we can help you or your landlord in the future. Thanks again SWPSL
New boiler install
Customer Service
Quality
Value
After an engineer was called to diagnose leaks from the boiler in my Mothers loft, it was apparent that a bigger job was necessary with a new boiler install. As Mum was in hospital and no hot water or heating in her home, a surveyor was arranged for later that day. Two options were quoted for and a date was arranged for the work to be done. As with all my dealings with this company, I cannot fault them in anyway. They are always prompt, efficient and get the job done with minimum fuss. Over three day, a new combi boiler was put in and all the old equipment taken out. As I do not live locally, the team worked really hard to finish the job so I could travel back to Hertfordshire the next day. Thank you everyone for an excellent job well done.
Graham, Torbay Posted on 11/06/2019 , work completed 05/06/2019
Recommended
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. We are glad we were able to help in the efficient replacement of your Mother's boiler and that you had a good experience. Thanks again SWPSL
Thoroughly recommended
Customer Service
Quality
Value
We contacted South West Plumbing Services Ltd as we had a central heating problem and asked for an annual service to the boiler and two gas fires as well. The phoned request was confirmed by email to us, which was reassuring. The engineer, Jerry, arrived promptly and carried out all the work necessary. He was smart, cheerful, friendly and helpful. He completed a thorough job working in a very clean and tidy manner. We have no hesitation in recommending South West Plumbing Services Ltd and will definitely be using them again.
Customer in Torbay Posted on 07/06/2019 , work completed 07/06/2019
Recommended
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. I have passed your kind comments onto Jerry and the team. We are glad you had a good experience and hope we can help you in the future. Thanks again SWPSL
New Boiler Installation
Customer Service
Quality
Value
Tom & Jamie did a fantastic job installing our new boiler. Timely & professional approach from quote through to completion of the job. Tom was able to make adjustments to various aspects of our installation to suit our needs and requirements. A thoroughly professional service, I would wholeheartedly recommend this company to anyone.
Customer in Torbay Posted on 17/04/2019 , work completed 16/04/2019
Recommended
The trader replied (on 18/04/2019)
Thank you so much for taking the time to leave us a review. I have passed your kind comments on to Tom, Jamie, and the rest of the team. We're so glad you've had a great experience, and hope we can help in future. Thanks again! Richard - SWPSL
Excellent - Thoroughly Recommended
Customer Service
Quality
Value
All very professional. Friendly and helpful lady on the phone. Jerry the plumber was excellent. Very helpful and did a good job. Prices very reasonable. I wish we'd gone straight to you rather than the unreliable plumbers we started with. Will do next time.
Customer in Greater London Posted on 03/04/2019 , work completed 02/04/2019
Recommended
Courteous, clean and capable
Customer Service
Quality
Value
We have had several jobs completed by South West plumbing and cannot fault the high standard of their work. They attend promptly and always inform of their arrival by text. They are polite and considerate whilst working and tidy up as they finish removing the old parts. Carpets were covered over and at the end of the job everything was left clean.
Customer in Devon Posted on 20/03/2019 , work completed 15/03/2019
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.