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Trusted Traders

South West Plumbing Services Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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4.9

185 Reviews

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass

Customer reviews

Reviews summary

4.9
185 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent Professional Service
Customer Service
Quality
Value
From Mike the surveyor to Howard the installer the project was well conducted in a professional. polite & friendly manner. The advice from Mike was both informative & easily understood. Howard, from the moment he arrived was courteous, approachable & willing to explain how things were progressing as we went along. A 100% professional job only let down by minor disappointment with the work carried out by sub-contractors, (roofing & electrical) which doesn't distract from our satisfaction with the work done by S W Plumbing Services Ltd.
Harry102/09/2018
Excellent
Customer Service
Quality
Value
I rarely leave reviews but feel I have to on this occasion. From my first contact with the office to the to the closing of the front door when the engineer left my house after fitting my new boiler I had met with nothing but a friendly professional and knowledgeable service. Mike the surveyor explained what was needed and why, he answered all my questions in a way I could easily understand and left leaving me confident with my decision. The engineer Andrei was both super efficient and professional, the carpeted areas were protected and the area was kept clean. Also the cost could be covered in a few different ways. I choose 12 months interest free. I would highly recommend this company to anyone needing plumbing or heating work done.
mjamuk25/08/2018
Excellent workmanship & customer service
Customer Service
Quality
Value
Very professional quotation for replacement boiler & central heating system with high level of attention to detail and customer needs. Installation took place over 4 days. Team were on time, tidy & managed work load very well, including work by two specialists needed for flue reposition on roof, and electrician. The lead installer even came in on a Sunday to complete commissioning & handover.
Anthony, Devon06/08/2018
Impressed customer
Customer Service
Quality
Value
From initial contact to completion of the installation it has been a pleasure to deal with South West Plumbing with a special mention to John, the installation engineer. I was consulted at all times during the replacement of my old boiler. The quality of his work and the care taken whilst in my property was exemplary.
Paul, Devon03/08/2018
Quality Engineer!
Customer Service
Quality
Value
South West Plumbing Services Ltd carried out a service to my boiler. The engineer started at the top and worked down - which was probably why he immediately found a broken joint that (in my view) presented a potential serious combustion leak, which, given the appearance of the item, had probably been missed by all the engineers of a well known national company who have attended my boiler during the past 11 yrs! Although I am not a gas engineer, I have an engineering background and I witnessed a thorough and systematic service procedure, and received constructive information that I feel I can rely upon. As a consequence I was pleased to take the opportunity of a boiler care contract with this company.
Thompson24/07/2018
Superb!
Customer Service
Quality
Value
A very professional company, employing obviously well trained, courteous, lovely staff. It has been such a pleasure (and relief) to find this company and I would not hesitate to use them again and highly recommend to anyone. From the first part of contact to the last, I cannot fault anything.
Patricia, Devon24/07/2018
Met all expectations
Customer Service
Quality
Value
A skilful and hard working team. Considerate, careful and pleasant at all times.
Rodney, Devon19/07/2018
Fully delivered as promised
Customer Service
Quality
Value
Full install of a replacement Worcester Gas Boiler delivered on time and without a hitch. Both senior engineer and apprentice arrived on time both days! They were polite and respectful of our home and "fitted" the installation to suit our needs. This was a fixed price job agreed after an extensive survey and whilst not the cheapest quote it provided confidence and reassurance of success.
Lee, Devon16/07/2018
Brilliant job
Customer Service
Quality
Value
Arrived on time courteous got on with the job. Cleaned up after themselves explained everything they were going to do. Generally a good customer service from start to finish.
Diane, Devon04/07/2018
Prompt and professional job
Customer Service
Quality
Value
They were very helpful polite and patient going to a lot of trouble explaining this to an old lady.
Which? Trusted Traders Consumer02/07/2018