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Trusted Traders

South West Plumbing Services Ltd

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4.9

217 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass
  • Heating contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
217 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
A Very Reliable Company
Customer Service
Quality
Value
We have used SWPS several times in the past and always been very pleased. We have just had them changing some bathroom items – old connections had seized up, a strange shaped bath for a shower screen. All of these difficulties were overcome. Their price is fair, they turn up when they say they will and always do a good job. I highly recommend them.
Customer in Devon Posted on 30/04/2021 , work completed 30/04/2021
The trader replied (on 06/05/2021)
Thank you for taking the time to leave us a review. Your comments are greatly appreciated along with your 5 star recommendations. We look forward to assisting you again in the future. Kind Regards the Team at SWPSL
A Very Reliable Company
Customer Service
Quality
Value
For a very long time we struggled to find reliable plumbers, and then we noticed South West Plumbing Services in Which? We have now used them several times and always find them excellent. A fair quote, always punctual, a very good job and cleaned up well after. They are very good at answering and explaining things if you ask them. I recommend them highly.
Customer in Devon Posted on 17/02/2021 , work completed 04/02/2021
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review and for coming back to us to assist you again. I have passed your kind comments onto the team. We are glad that we were able to answer your questions and explain things to you and look forward to helping you again in the future. Thanks again SWPSL
Quality work from a superb firm.
Customer Service
Quality
Value
I obtained three quotes for the boiler replacement I required and South West Plumbing won my confidence by their professional, quick response and reasonable competitive price for the job in hand. Bill Yeoman attended to do the survey. He was extremely knowledgeable and most helpful in guiding me to decide what would be my best solution. Later, he initiated a very good and comprehensive quotation for the work necessary and arranged for it to take place yesterday and the day before. Josh Powel, the installation engineer, worked quickly and efficiently keeping me informed of progress all the time. He was extremely polite, knowledgeable, a very tidy worker and was appreciative of the regular tea deliveries. He got the job done in good time and left the premises having given me all the instruction and paperwork I required. The office staff also played their important part in providing me with a good welcome every time I contacted them and with all the information I required at the time. It was a pleasure doing business with this exceptional team. I have no hesitation in recommending this highly professional and helpful firm to anyone.
Customer in Torbay Posted on 21/10/2020 , work completed 20/10/2020
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. We are pleased to have gained your confidence on all aspects of the job in hand. I have passed your kind comments onto Bill, Josh and the team. Tea is a sure fire way to keep us working hard! We are glad you had an exceptional experience and hope we can help you in the future. Thanks again SWPSL
Excellent service
Customer Service
Quality
Value
Re: installation of hot water cylinder. Andrei explained everything clearly. Very efficient/professional and polite and cleared up everything before he left. I would thoroughly recommend the service.
Christine in Torbay Posted on 24/06/2020 , work completed 23/06/2020
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. I have passed your kind efficient, professional and polite comments onto Andrei and the team. We are glad you had a good experience and hope we can help you in the future. Thanks again SWPSL
'CAN DO' ATTITUDE... HOW REFRESHIING!
Customer Service
Quality
Value
Have used South West Plumbing before and this time they replaced a toilet pan and cistern and also an electric shower for us. The toilet replacement was not a straight forward job due to our rather Victorian plumbing connections, but they found a way! Would use SWP again without hesitation and can thoroughly recommend them to you.
Customer in Torbay Posted on 26/05/2020 , work completed 26/05/2020
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. We really appreciate the 'Can Do Attitude'. I have passed your kind comments onto the team and we look forward to helping you again in the future. Thanks again SWPSL
Installation of a new combi boiler
Customer Service
Quality
Value
Owing to our old combi-boiler breaking down, we asked South West Plumbing to carry out a survey and give us a price to install a new one. The survey was carried out by Bill, at the time and date mutually agreed. The actual installation was carried out by John and his apprentice in a timely fashion. We had originally been warned that we may not have heating and hot water on the first day, but John ensure that we did have this during a very cold period. The full installation was completed the following day as quoted. We needed a new sender unit, which was changed promptly by Josh. We found all the staff we had dealings with, to be extremely courteous, pleasant and non-intrusive.
Customer in Torbay Posted on 24/03/2020 , work completed 04/03/2020
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. I have passed your kind comments onto Bill, John and the team. We are glad you had a good experience and hope we can help you in the future. Thanks again SWPSL
5* Experience
Customer Service
Quality
Value
Had a new boiler installed, by excellent engineers. Quality work by two excellent, polite and friendly engineer Tom and apprentice Alfie. Very tidy, no mess left anywhere. I give a 5* recommendation for this company .
Customer in Torbay Posted on 20/11/2019 , work completed 20/11/2019
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review and a 5 star recommendation. I have passed your kind comments onto Tom and Alfie. We are glad you had a good experience and hope that we can help you in the future. Thanks again SWPSL
Great service
Customer Service
Quality
Value
The plumber came to service the boiler today, for the landlord. What a helpful and polite man he was. Thank you Jerry.
Daisy Posted on 04/07/2019 , work completed 04/07/2019
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. I have passed your comments onto Jerry and we are glad you had a good experience and hope that we can help you or your landlord in the future. Thanks again SWPSL
New boiler install
Customer Service
Quality
Value
After an engineer was called to diagnose leaks from the boiler in my Mothers loft, it was apparent that a bigger job was necessary with a new boiler install. As Mum was in hospital and no hot water or heating in her home, a surveyor was arranged for later that day. Two options were quoted for and a date was arranged for the work to be done. As with all my dealings with this company, I cannot fault them in anyway. They are always prompt, efficient and get the job done with minimum fuss. Over three day, a new combi boiler was put in and all the old equipment taken out. As I do not live locally, the team worked really hard to finish the job so I could travel back to Hertfordshire the next day. Thank you everyone for an excellent job well done.
Graham, Torbay Posted on 11/06/2019 , work completed 05/06/2019
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. We are glad we were able to help in the efficient replacement of your Mother's boiler and that you had a good experience. Thanks again SWPSL
Thoroughly recommended
Customer Service
Quality
Value
We contacted South West Plumbing Services Ltd as we had a central heating problem and asked for an annual service to the boiler and two gas fires as well. The phoned request was confirmed by email to us, which was reassuring. The engineer, Jerry, arrived promptly and carried out all the work necessary. He was smart, cheerful, friendly and helpful. He completed a thorough job working in a very clean and tidy manner. We have no hesitation in recommending South West Plumbing Services Ltd and will definitely be using them again.
Customer in Torbay Posted on 07/06/2019 , work completed 07/06/2019
The trader replied (on 06/04/2021)
Thank you for taking the time to leave us a review. I have passed your kind comments onto Jerry and the team. We are glad you had a good experience and hope we can help you in the future. Thanks again SWPSL