South West Plumbing Services Ltd

From the quote onwards, I could tell these people knew what they were doing. I got asked a lot of questions by Roger, so that the quote would be accurate and the work done as planned. He also explained why their installation would take 2 days not one, as they did a powerflush rather than just a chemical clean in the radiators, which we needed as our radiators are fairly old. On installation days, John and his assistant came on time and were very easy to have in the house. They explained everything well and left the house in the state it was found. When there was noises in the radiators they came back quickly and liased with the new man as they weren't able to hear the noises when they came back the first time. He then knew exactly what to do and fixed it. Not our cheapest quote but very thorough and clear work.

From start to finish this company is very professional. First contact by phone gave me the pricing information I needed to compare with other companies. Their hourly rate was very competitive, and I was able to make an appointment that was convenient for me. I needed some gas pipework altered and a new gas hob and electric oven installed. The engineer arrived promptly and set to work, he was efficient, polite and protected the area he was working in. He did some brilliant pipework alterations in a very confined space and fitted both the gas hob and electric cooker. He cleaned up and left the place neat and tidy. Couldn't ask for more. Payment options were good too, either invoice or card payment. I chose to visit the office, which is also business like and efficient, where I was able to pay, and was given the choice of an electronic or paper receipt. A very satisfactory experience all round and I would highly recommend this company and definitely use them again.

Arrived at the date and time agreed. Made no mess. Nice engineers. Job took the stated time. All working. Would certainly use again. Possibly a bit more expensive than some but quality always comes at a price and I would rather pay a little more and get a good job than save a few pounds and regret it for a long time!

We had been let down by our regular servicing company whose '24 hour emergency service' hadn't responded - after 14 hours - to our non-working boiler call out! We found South West Plumbing Services in Which Trusted Traders list and called them with an immediate response. The engineer arrived as promised. He was courteous and friendly and certainly knew his business, carrying out the repair effectively, cleanly and quickly. The cost - for a call out and part - was reasonable in the circumstances. We have no hesitation whatsoever in recommending South West Plumbing Services and its engineers.