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South West Plumbing Services Ltd

4.9

224 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass

  • Heating contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
224 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Meticulous attention to detail
Customer Service
Quality
Value
Courteous, well trained work force backed up by regular contact from the office and strong oversight from Roger. Sometimes it takes something to go wrong for you to find out how good a firm really is - and I can thoroughly recommend SWPSL. Thank you Matt, Josh, Peter, Jamie and Roger.
Alan Milstead Posted on 02/10/2017 , work completed 02/10/2017
Recommended
The trader replied (on 24/10/2017)
Thank you for the 5* review Alan, you met the best part of half of our team and it was great to see you were happy with the installation of your Worcester Bosch Greenstar Danesmoor Oil Boiler which has a 7 year parts and labour guarantee. See you next year for the first annual service.
Thorough, professional, prompt
Customer Service
Quality
Value
Shower replacement job. Good customer service, prompt response and thorough professional staff. Will use them again. Originally recommended to us by two sets of neighbours.
Nic, Devon Posted on 22/09/2017 , work completed 22/09/2017
Recommended
The trader replied (on 24/10/2017)
One neighbour is good but two is far better, we do rely on our customers passing on our details so we hope you do the same. We hope you really enjoy your new shower.
Excellent service
Customer Service
Quality
Value
The company worked well as a team, reliable and efficient. The engineer/Plumber Andrei was very efficient and did an excellent job and left the room clean and tidy. Thank you all at South West Plumbing.
Robert, Devon Posted on 15/09/2017 , work completed 15/09/2017
Recommended
Highly recommended
Customer Service
Quality
Value
From initial contact, assessment, quote, delivery, installation and customer service, very professional, prompt, well managed. Senior presence to check all going ok. Would highly recommend.
Ron, Devon Posted on 12/09/2017 , work completed 12/09/2017
Recommended
The trader replied (on 24/10/2017)
Thank you for the great review Ron, when we recieved your call we sent out our senior heating surveyor Mike to do a full survey as you explained the system was ancient. We had our great installer Tom Heath put in a brand new Worcester Bosch Greenstar 32CDi which has a fantastic 10 year parts and labour guarantee.
Courteous & professional
Customer Service
Quality
Value
From the survey to the commissioning of the new boiler, the service was excellent, including the very efficient office.
Jackie, Devon Posted on 12/09/2017 , work completed 12/09/2017
Recommended
The trader replied (on 28/09/2017)
Hi Jackie, thank you very much for the 5* review you have given us for our work. Our engineer Andrei is fast becoming one of our most reviewed engineers!! He installed a Worcester Bosch 29 CDi Classic, you now have a fantastic parts and labour guarantee to last you for many years.
Great Job
Customer Service
Quality
Value
S W Plumbing installed a new boiler and hot tank, all finished in 4 days. Very well done and tidy and completed on schedule. Very good service.
Mat, Devon Posted on 07/09/2017 , work completed 07/09/2017
Recommended
The trader replied (on 28/09/2017)
Hi Mat, thank you for taking the time to give us this great review. A large job like yours was well surveyed and completed to our high standard by Pete and John - two of our most experienced employees! They installed a Worcester Bosch 30CDi system boiler which has a 10 year parts and labour guarantee.
Fast work
Customer Service
Quality
Value
Very good service.
Subatra, Devon Posted on 29/08/2017 , work completed 29/08/2017
Recommended
Excellent
Customer Service
Quality
Value
Excellent service was wonderful. Tom was very polite and efficient. Thank you.
Denise, Devon Posted on 21/08/2017 , work completed 21/08/2017
Recommended
Brilliant Job
Customer Service
Quality
Value
They were very helpful, professional and friendly. They were clean, tidy and took all the rubbish away. I am extremely pleased with the whole company and they even sent me a bouquet of flowers to say thank you for my custom. Lovely touch.
Tina, Devon Posted on 18/08/2017 , work completed 18/08/2017
Recommended
The trader replied (on 28/09/2017)
Hi Tina, thank you for the excellent review you gave our engineer John - he rates himself as number one installer and this certainly helps his case amongst the other guys. He fitted a Worcester Bosch 25i Combi boiler which has a great 7 year parts and labour guarantee.
Very Professional Start to Finish
Customer Service
Quality
Value
From initial enquiry to final day of installation - 13 working days. This included 5 working days whilst I considered the quote. I have never received such a professional service from any other contractor. A couple of minor internal miscommunications proved inconsequential. Quite costly but you get what you pay for.
Stephen, Devon Posted on 15/08/2017 , work completed 15/08/2017
Recommended
The trader replied (on 28/09/2017)
Hi Stephen, thank you for the great review. I hope the value for money will grow as time passes but it is hard to judge straight after such a large job. Roger wanted me to pass on his thanks for being so accommodating with your diary to allow the survey and work to happen within such a short amount of time. John installed a Worcester Bosch 38CDi with a digital WAVe controller which now gives years 10 years parts and labour guarantee.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.