South West Plumbing Services Ltd

Courteous, well trained work force backed up by regular contact from the office and strong oversight from Roger. Sometimes it takes something to go wrong for you to find out how good a firm really is - and I can thoroughly recommend SWPSL. Thank you Matt, Josh, Peter, Jamie and Roger.

We have recently had a new boiler fitted, which turned out to be quite tricky and then other jobs arose linked to the leaking manifold on our under floor heating. Over the last month we have met several engineers, all have been very professional friendly and able to explain details in simple terms! We have always found it easy to contact the company and there has always been a timely response. Overall there were a few hiccups, because our system was difficult to fit, but we are very happy with S.W. Plumbing's approach and we are glad that we've chosen the company.

South West Plumbing made a good impression from the outset. The surveyor arrived punctually and took considerable time to evaluate our requirements with regard to the installation of a new gas combi boiler to provide heat to our radiators and underfloor heating system. We also asked for a new UFH manifold and wireless room thermostats to be installed. The quotation received soon after was comprehensive and competitive. It was with optimism that we opted to engage South West Plumbing to carry out the required works. That optimism was well founded. The service engineers arrived on time and took appropriate measures to protect floors and carpets. The system was power-flushed, and the boiler installed and commissioned within the allotted time. The heating system is working well and we would have no hesitation in recommending South West Plumbing.

South West Plumbing Services Ltd carried out a service to my boiler. The engineer started at the top and worked down - which was probably why he immediately found a broken joint that (in my view) presented a potential serious combustion leak, which, given the appearance of the item, had probably been missed by all the engineers of a well known national company who have attended my boiler during the past 11 yrs! Although I am not a gas engineer, I have an engineering background and I witnessed a thorough and systematic service procedure, and received constructive information that I feel I can rely upon. As a consequence I was pleased to take the opportunity of a boiler care contract with this company.

We contacted South West Plumbing Services Ltd as we had a central heating problem and asked for an annual service to the boiler and two gas fires as well. The phoned request was confirmed by email to us, which was reassuring. The engineer, Jerry, arrived promptly and carried out all the work necessary. He was smart, cheerful, friendly and helpful. He completed a thorough job working in a very clean and tidy manner. We have no hesitation in recommending South West Plumbing Services Ltd and will definitely be using them again.

The work completed was first rate, the attention to detail of the engineer Andrei was fantastic. His efforts to keep everywhere clean and tidy were exemplary. We are delighted with our new solar thermal installation.

I have used South West Plumbing for many years, and have always found them to be helpful, efficient, pleasant to deal with and very professional in all aspects of work, from reception, to repairs and to servicing. I highly recommend them as a company. They have never disappointed and always rise to the challenge of trying to improve even further. Nothing is ever too much trouble for them.

Excellent service from initial contact over the phone to office personnel who booked us a prompt visit from Mike to assess the job. Within a week Josh & Andrei came and removed old system, refitted new combi, piping upgraded and left house very tidy. we were happy to go out on the second day and leave the engineers to it. They finished the job on time as promised, only two days before Christmas! Now the new system is in, it really shows how poor the old one was. The new boiler is on for less time but we are so much warmer with all the radiators now working efficiently... We've used these guys before for annual service of boiler and would highly recommend them for all servicing or repair / replacement work. Thanks guys, Colin & Linda