/
Endorsed by Which?
Southgate & Culham Ltd
About
We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.
We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.
Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.
Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.
Give us a call, we are always happy to help.
What we do
Plumbers
- Unvented cylinder installation and maintenance
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Underfloor heating
- Boiler servicing
- Boiler repair
- Boiler installation
Heating contractors
- Oil fired heating equipment
- Central heating systems (installation and servicing)
More Services
- oil fired boiler installation service and maintenance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
114 reviews
Recommended
Recommended
by 98% of customers
Sort by
Boiler service
Customer Service
Quality
Value
Job booked in and arranged promptly and efficiently, Engineer arrived exactly on time and day as arranged, Carried out perfect job No mess no fuss with full explanation of relevant information in a pleasant and friendly manner.
Customer in Suffolk
, work completed
Recommended
Friendly cheerful competence
Customer Service
Quality
Value
The company installed a new Viessmann boiler. It was a pleasure engaging with them from the initial phone call to arrange a quote, to arranging payment, to the installation day itself. Everyone I dealt with by phone and in person was friendly, cheerful and competent, with a willingness to answer all questions fully.
Customer in Suffolk
, work completed
Recommended
Great work
Customer Service
Quality
Value
A very efficient service. Kevin gave us a price which he guaranteed and seemed very knowledgeable. Nothing was too much trouble unlike other companies who found lots of potential problems! Arrived on time, very neat and tidy. Explained the workings of the new boiler to us. I felt confident with them, which to me is of utmost importance.
Denise & Steve, Suffolk
, work completed
Recommended
Installation of new external boiler/thermostatic radiator valves and replacement hot water cylinder tank
Customer Service
Quality
Value
The whole installation was carried out and completed very professionally as per quotation. Southgate and Culham arrived on time and were very helpful and considerate throughout the process. Communication was excellent and we would have no hesitation in recommending this company to family and friends in the future.
Tommy and Christine, Suffolk
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
Very professional company - Kevin visited promptly and advised on best way to replace our failed gas boiler system with our preferred choice of Wissemann boiler and their quote was similar to those of several other firms but with a higher quality product. Date arranged, Wayne arrived bang on time and undertook the work extremely efficiently and was very neat and tidy. Kevin came along the following date and installed the new Hive controller and commissioned the system which all worked first time without issues. Whole job complete in under two days (other firms had quoted 3-4 days!). Great staff who did the job when arranged, in the time agreed, for the price agreed and were totally professional - and threw in some free advice about the mother-in-laws heating problems as well ! 100% recommended
Martin Bott, Suffolk
, work completed
Recommended
An Excellent Job
Customer Service
Quality
Value
My 22 year old oil boiler needed to be replaced. This was discussed during a visit in February 2019 during which all differences the new condensing boiler would have were pointed out and their consequences. This was very helpful as it enabled me to be fully prepared for the 2-day removal/installation in June 2019. I was able to select the date to suit me. The on-site work was completed on time and to the agreed quotation. My home was left clean, neat and tidy. The old boiler, piping, packaging and other debris were all removed from site. Kevin and Wayne did an excellent job. The new installation is working well and much appreciated. Some minor residual details have just been notified and I have every confidence they will be corrected as I have traded with this company for over 10 years.
Paul, Suffolk
, work completed
Recommended
Consistently Good Company
Customer Service
Quality
Value
Southgate and Culham installed a boiler for us nearly 5 years ago and since then they have attended a few smaller jobs for us. I have always found everybody to be friendly, very professional and trustworthy.
Customer in Suffolk
, work completed
Recommended
Fantastic Job
Customer Service
Quality
Value
We had a site visit book but our boiler finally packed in so Southgate & Culham (Nikki) helped out by giving us a quote over the phone confirmed that our choice of boiler (Worcester Bosch ) were market leaders. Kevin then arrived 0n time to confirm all the details ,the quote came out cheaper than we though which in the light of our position (no hot water etc) was very refreshing. 3 days later Wayne the fitter arrived again on time and proceeded to fit our new boiler with no hassle or stress at any time just great re-assurance. The whole experience from start to finish has been 100% positive, and we feel very pleased to have been dealt with in such a totally professional way by a totally professional company.
Customer in Suffolk
, work completed
Recommended
Brilliant job prompt very professional
Customer Service
Quality
Value
On time, no fuss, very clean and tidy. A very good job all round explained. Heating controls very well. A very professional job all round. Top marks.
Brian, Suffolk
, work completed
Recommended
Professional, courteous and did a great job.
Customer Service
Quality
Value
We found Southgate & Culham to be a great company. Really friendly, trustworthy team, with a positive attitude, and did the job thoroughly and quickly. I would definitely recommend them.
Sarah, Suffolk
, work completed
Recommended