Endorsed by Which?

Southgate & Culham Ltd

4.9

114 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

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4.9
114 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great friendly service, great job done
Customer Service
Quality
Value
Southgate and Culham replaced our aging oil boiler with a Worcester Bosch unit and did an excellent job from start to finish. Throughout the two day job they were friendly, efficient and courteous. We decided to redesign our utility room where the new boiler was going to go and Kevin was really helpful with pipework routing to make the new room easy to tile and paint, nothing was too much trouble. Will definitely use again for servicing and future works. Would recommend highly.
Nicholas in Suffolk Posted on 16/07/2021 , work completed 16/07/2021
Boiler repair and service
Customer Service
Quality
Value
We found Southgate a very helpful and efficient company, and would recommend them to anyone, and a pleasure to deal with and were spot on diagnosing our problem immediately. Easy a 5-star company
Chris and Denise in Suffolk Posted on 30/06/2021 , work completed 29/06/2021
Excellent service....got us out of a real muddle
Customer Service
Quality
Value
Our hot water expansion tank sprung a leak overnight and soaked everything including the carpeted area next to the hot water cylinder. Contacted Southgate & Culham and explained the problem and how urgently we needed it fixed. They came out that day and not only fixed the problem, but identified previous plumbing mistakes that caused the expansion tank problem. Everything sorted by the end of the day...…Cannot thank them enough.
Robin in Suffolk Posted on 29/06/2021 , work completed 22/06/2021
Superlative - can’t recommend Southgate & Culham highly enough
Customer Service
Quality
Value
What an amazing couple - Kevin on the installation, Nikki (mostly) in the office and on occasion coming over to lend a hand, and tutor me in the finer points of my smart system. I had a complete new heating system put into a newly connected gas supply in a big older house. The house threw up a few unexpected challenges and Kevin - a true problem solver and lateral thinker - came up with some very clever solutions to deal with them. Kevin also deftly minimised the disruption, kept me in hot water throughout through clever phasing of the work and finished ahead of time. Above all they are both really lovely people with very high standards -considerate, thoughtful and knowledgeable. When I found myself in an unrelated crisis, they were quick with suggestions and offers of help. I found Southgate & Culham through the Which? trusted traders site, and I could not have found anyone anywhere that I could trust more. I am a single older woman and a long-standing member of Which? and am very grateful to have been able to rely upon their expertise, their local knowledge, and their kindness. I cannot recommend them highly enough. And I love my new heating system, which delivers everything Kevin said it would. My dad would approve of him.
Alison in Suffolk Posted on 25/05/2021 , work completed 19/05/2021
Hot water system
Customer Service
Quality
Value
Having had no hot water in the scout hut for many years this has been solved with a system. This was fitted in a very reasonable time of less than a day on the day that was said. The installers were polite and helpful and resolved any problems encountered.
Customer in Suffolk Posted on 28/04/2021 , work completed 22/04/2021
Great to find a local plumber who can be relied on
Customer Service
Quality
Value
Having found Southgate and Culham's name on the Weissman website I left a message on their answering machine. I was rung back within 30 minutes and was able to arrange a boiler service within 2 weeks. I had been somewhat concerned due to the Covid situation but the service was carried to our complete satisfaction and in a safe manner. In view of this, we went ahead with a toilet fitting which we had been putting of for nearly 12 months. Again the work was carried out in a friendly, competent manner and I would have no hesitation in recommending them.
Customer in Suffolk Posted on 27/03/2021 , work completed 09/02/2021
Reliable and professional service.
Customer Service
Quality
Value
Southgate and Culham have just fitted a new gas boiler for CH and water. We have used them since moving to this area 10 years ago and they have consistently provided a reliable and competitively priced service for the several jobs we have had done. They provide a very professional service through experienced engineers and support staff. I recommend in full confidence.
Customer in Essex Posted on 27/03/2021 , work completed 23/03/2021
Recommendation
Customer Service
Quality
Value
Southgate & Culham Ltd installed my gas boiler in 2012 and since then have annually serviced the boiler. They are always punctual, friendly, knowledgeable, and considerate. They are also easy to contact by telephone or email.
Customer in Suffolk Posted on 25/03/2021 , work completed 25/03/2021
Boiler efficiently serviced
Customer Service
Quality
Value
Kevin arrived on time and completed the boiler service with his customary efficiency. We discussed other work to the heating system to be undertaken at a later date. A quotation for this work arrived very soon after and we have agreed to go ahead.
Donald in Suffolk Posted on 19/03/2021 , work completed 08/03/2021
New External Boiler
Customer Service
Quality
Value
Had way too many quotes from various suppliers (my mistake!) offering different solutions for replacement of our leaking boiler. Didn't think an external boiler would be within our budget and was told by one supplier it couldn't be done! Southgate and Culham explained everything in plain English and came across as honest and trustworthy people so they got the job. Great work, a tidy installation and we've never been warmer, plus the hot water tank finally fills up properly and has not run out once, so we are well pleased. Definitely recommend and they will be getting the service work too.
Chris in Suffolk Posted on 12/03/2021 , work completed 03/02/2021
The trader replied (on 12/03/2021)
Thank you for your lovely review. We very much appreciate your kind comments and look forward to being of service to you in the future. Any problems or questions please do not hesitate to call us, always happy to be of assistance.