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Southgate & Culham Ltd
About
We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.
We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.
Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.
Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.
Give us a call, we are always happy to help.
What we do
Plumbers
- Unvented cylinder installation and maintenance
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Underfloor heating
- Boiler servicing
- Boiler repair
- Boiler installation
Heating contractors
- Oil fired heating equipment
- Central heating systems (installation and servicing)
More Services
- oil fired boiler installation service and maintenance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
127 reviews
Recommended
Recommended
by 98% of customers
Sort by
Annual Service
Customer Service
Quality
Value
Meeting booked for service. Arrival on time and work carried out quickly and efficiently. Very COVID aware process. Would highly recommend this business. We have used them for over 10 years and have always been fully satisfied.
Customer in Suffolk
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
Needing to replace our aged gas boiler we had several companies quote for the work and were advised, as we have a water softener, that we should fit a Viessmann boiler. Another problem was that the boiler had to fit into the existing cupboard. We phoned Viessmann who recommended Southgate and Culham so we asked them to quote. They were prompt, took on board and solved the fitting problems and also answered our subsequent telephone queries promptly. The engineer arrived on time, did an excellent job including moving the flue and making good the brickwork. The job was finished in the day and the kitchen was left clean and tidy. We would have no hesitation in recommending Southgate and Culham.
Customer in Suffolk
, work completed
Recommended
Excellent service by trusted company
Customer Service
Quality
Value
Southgate & Culham has has looked after out central heating system for many years. Usually just a boiler service. However on the few occasions when something did go awry they were always available quickly to solve the issue. Friendly and skilful staff, highly recommended.
Customer in Suffolk
, work completed
Recommended
Top job.
Customer Service
Quality
Value
Prompt quotation, turned up on time to do the work. Polite & courteous whilst in the house, cleared away all rubbish and did a great job of installing the new boiler. 'Did everything it says on the tin'. Many Thanks
Customer in Suffolk
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Southgate and Culham installed our Worcester boiler a few years ago and have regularly serviced it. Nice to see the same engineer each time. Very reliable and have not needed any emergency work
Customer in Suffolk
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We had a boiler service and a replacement for the expansion tank and associated multivalve. Clean and tidy worker who completed all works efficiently and in a very good time scale. Excellent service and would highly recommend this company.
Customer in Suffolk
, work completed
Recommended
Reseal leaking shower
Customer Service
Quality
Value
The response to our initial telephone call was very quick. The was completed very quickly and professionally.
Customer in Suffolk
, work completed
Recommended
Perfect
Customer Service
Quality
Value
I have used Southgate & Culham for over 5 years now and they have always done an excellent job. Having had them fit a new combi boiler and radiator they now perform the annual servicing for a very reasonable price.
Customer in Suffolk
, work completed
Recommended
Reliable and trustworthy
Customer Service
Quality
Value
Southgate and Culham have completed a number of jobs for us and they've always done a great job. Professional and reliable - highly recommend.
Customer in Suffolk
, work completed
Recommended
Supply and install replacement top immersion in cylinder
Customer Service
Quality
Value
Immersion heater appeared to have failed, however on first visit the engineer reported a loose electrical connection which on tightening appeared to restore working order. He was reluctant to incur my expense of changing it if not really necessary, so by agreement he left it in. There was no hot water next day so it was concluded to be an intermittent fault and he was asked to re-attend which he did a week later. This was entirely acceptable as heating water was possible by using the oil-fired boiler on water only as the alternative fuel. Upon his second visit the engineer replaced the heater and showed me the faulty one. The internal element casing was split in two places! I was pleased with the account when it arrived as I was only charged for one call-out fee. Good, thoughtful service all round.
Customer in Suffolk
, work completed
Recommended