Endorsed by Which?

Southport Carpet & Flooring Centre

4.9

44 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–17:00
  • Sunday - Closed

About

Southport Carpet Centre has been established nearly 30 YEARS covering the whole Northwest on a daily basis and Nationwide by arrangement.

Many products can be installed within 48 hours.

Equallyat home with the smallest domestic fit or the largest CONTRACT

We install CARPETS from all the top manufacturers and keep over 200 rolls of discounted carpet in stock available for next day fitting.

We also supply and install VINYL, HARDWOOD, LAMINATED FLOORING, KARNDEAN AND OTHER LUXURY VINYL TILES,CARPET TILES,RUGS, NATURAL FLOORING AND ARTIFICIAL LAWN

With our FREE estimating and measuring service we receive many testimonials.

We have over 60,000 customers ,the Company is hands on managed by the owner daily.

Our fitters are time served specialists in all their individual floor laying skills and we guarantee all our workmanship.

We stock TOP BRANDS including Brintons,Ulster,Cavalier,Brockway,associated Weavers ,Abingdon,Quickstep,Balterio and more.

Virtual tour.www.southportflooring.co.uk

What we do

  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation
    • Laminate Flooring
    • Vinyl Flooring
    • Floor sanding and polishing
  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • More Services

    • hardwood flooring
    • karndean
    • amtico
    • contract flooring

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
44 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
We have recently had flooring laid throughout our ground floor of our house. We struggled to make a decision as the shop had hundreds of designs to choose from but we were helped by the team at the shop and took samples home to try. They then came out ,measured and quoted for the job. The price was very good and a date was agreed. We then had a couple more visits as we were having work done to the floors so they made sure they were ok for fitting. The floor took 4 days to complete and the fitters were great, clean and tidy workers and did a great job. I have found the whole experience to be stress free and I would definitely use them again. I would highly recommend them.
Customer in Posted on 17/11/2024 , work completed 04/11/2024
Exceptional service by friendly team
Customer Service
Quality
Value
Southport Carpet Centre were recommended to me by a friend and neighbour when I was looking for new carpets for my bedrooms. I wanted something a bit different so visited the showroom and borrowed some samples. Paul Ashton was very helpful and when I finally settled on Sisal carpets a quote was promptly received. I was pleasantly surprised by how quickly the fitting took place and was absolutely delighted with the results. The fitters were brilliant, polite and friendly and did a fantastic job. I was so pleased with the results i went back a couple of weeks later and ordered the same carpet for my lounge. From placing the order to fitting was seven days. It was also nice to have same fitters return. This time they had to move all my lounge furniture, take up the existing carpet, prepare the floor and once the carpet was fitted they carefully replaced everything. I would highly recommend Southport Carpet Centre - a great choice of carpets/flooring, great service and a great team.
Customer in Merseyside Posted on 05/10/2024 , work completed 20/09/2024
New carpet
Customer Service
Quality
Value
Having just had a new carpet and underlay fitted I cannot praise this company enough. Right from walking into the shop I was treated extremely well, nothing was too much trouble, I was given time to browse through the stock of axminster carpets, was allowed to take as many sample squares home as I wanted. Was given expert advice without the hard sell had all options explained to me. The measuring man came on time was very friendly and helpful. The carpet was ordered and I was informed at every level of the procedure. The fitters were excellent polite friendly people who certainly knew their job. ( not like other firms I've used before) All in all I couldn't fault the whole service and would recommend this company to anyone and will certainly use them again. And Paul Ashton thank you
Customer in Merseyside Posted on 05/10/2024 , work completed 04/10/2024
Exceptional professionalism and excellent service throughout
Customer Service
Quality
Value
We decided to visit Southport Carpets after reading the glowing review on Which? Trusted Traders and were impressed with the Mr Steve Hanlon's professionalism, knowledge and experience. The finished result of the carpet and Kandean flooring are excellent. The incorporation of the edging on the Kandean flooring designed by Steve resulted in astonishing result and we are so pleased with it. His team of staff and fitters are friendly and efficient. Kudos to Steve for his excellent service. When we encountered an issue with the floor boards (through no fault of the fitters) after the carpet fitting, Steve personally saw to the arrangements of all the additional work required and continue to follow-up until all issues were resolved and our satisfaction level met. We can't thank him enough for this. Southport Carpet is definitely the go-to place for anyone looking to have their flooring done.
Customer in Greater Manchester Posted on 07/08/2024 , work completed 26/07/2024
Fitting Karndean flooring in large lounge
Customer Service
Quality
Value
Two years ago, Southport Carpet Centre replaced our hall and dining room floors with Karndean and did an excellent job, so having decided to have the lounge done similarly, we returned to them. The timing of the work was to suit us and a builder, who was involved at the same time. There were no delays, disappointments or extra charges. The design/layout of the floor was done perfectly by their 'in house' team. They was always someone to listen to a query. We were advised of a local firm for the necessary aftercare for a Karndean floor and this was equally as satisfactory. I would wholelheartedly recommend Southport Carpet Centre and Steve for his kind, helpful manner.
Customer in Merseyside Posted on 25/07/2024 , work completed 22/07/2024
Kitchen/utility floor
Customer Service
Quality
Value
An excellent service from start to finish. What more can I say. I would strongly recommend this company for their high standards in all aspects of completing my floor.
Customer in Lancashire Posted on 13/06/2024 , work completed 24/05/2024
Fantastic job highly recommend
Customer Service
Quality
Value
I went to Southport Carpet and Flooring Centre after hearing some very positive reviews about their work. I wasn't completely decided on which flooring and sought some advice. Paul Ashton was so helpful and knowledgeable, nothing was too much trouble, I took samples and probably went back about 4 times before deciding. I was surprised at how quickly they were able to arrange fitting and Paul kept me up to date with the whole process. The fitters (Lee and Holly) were great, they arrived yesterday and did all the preparation and have just finished today. You wouldn't even know that they'd been, there was nothing to clear up and nothing left behind. They have done a fantastic job, the room is transformed and I am so impressed with the result. Cannot recommend highly enough.
Customer in Cheshire West and Chester Posted on 19/12/2023 , work completed 19/12/2023
Outstanding professionalism and quality of work
Customer Service
Quality
Value
Thank you for an outstanding installation of our Marmoleum Cocoa floor for our residential project. It was difficult to find a company who would install Marmoleum sheets for residential. Southport Carpet came through and took the project on. Steve Hanlon, the Managing Director of SCC personally oversaw our project given the specialist material that was used. He was a consummate professional who has responded to all our queries and exceeded our expectations as a domestic customer. The fitter Lee Titchmarsh was very experience and accommodated our request to net fit without weld requiring a high level of technical ability. The floor is seamless and excellent. We would recommend Southport Carpet to anyone.
Customer in Lancashire Posted on 07/12/2023 , work completed 27/11/2023
extremely happy with the work
Customer Service
Quality
Value
I found them very obliging, they were supposed to carry out the work on Monday, but my family members were coming over the weekend, and they agreed to work and finished the job before my family members start coming on Friday. staff were very considered, they work very efficiently, and finish the work in two days, which I thought was very commendable. A B Anis
Customer in Warrington Posted on 16/08/2023 , work completed 10/08/2023
Supply and fitted solid wooden floor
Customer Service
Quality
Value
Amazing job done fitting a solid wood floor. I couldn't fault the service and work done by Steve and the lads. Mark and his team done an excellent job fitting the floor and cleaned up as they went along. Steve went above and beyond keeping me informed all the way as to when the work will be carried out, I found him friendly and very approachable and would highly recommend him. Thanks Steve
Customer in Borough of Halton Posted on 21/07/2023 , work completed 21/07/2023
Excellent service throughout
Customer Service
Quality
Value
My wife and I have been very satisfied with Southport Carpet Centre throughout the process of providing the complete flooring to our recently renovated bungalow. Steve was very helpful and provided lots of great advice through the early stage of considering best options for each room/area of the bungalow. Steve liaised with builders/tradesmen involved in the renovation to get the timing right for installation of the flooring in each room. The flooring which is mostly Coretec Essentials Boston Oak 78 looks great together with two rooms fitted with carpets. The Coretec flows from the front door, through the hall, then into the family room at the rear of the bungalow. The installation guys did a great job and obviously took pride in their job. We have no hesitation in recommending Southport Carpet Centre, headed by Steve.
Customer in Lancashire Posted on 06/07/2023 , work completed 05/07/2023
Great work and polite staff
Customer Service
Quality
Value
Absolutely over the moon with our new training room floor at EFT, we're updating the facilities and had Southport carpet and flooring centre come in and install new lino and carpet tiles, the staff were great from the get go and the guys who came to fit the flooring were really fast well mannered and are a credit to the company absolutely chuffed and cant sing the shops praises enough, highly recommend.
Business Customer in Merseyside Posted on 29/06/2023 , work completed 08/06/2023
Quality Carpets exceptional Service
Customer Service
Quality
Value
Southport Carpet Centre were recommended to me by a trusted friend who has used them for many years. I was so impressed with both the level of service and quality of products offered. I had beautiful sisal carpets fitted throughout my bedroom stairs and landing and immediately followed with top quality hard flooring through an additional two rooms. Steve was fantastic throughout, he was so knowledgeable about the products and ensured that I got exactly the quality and finish I was looking for and all within my budget. The fitters did an excellent job with the minimum of fuss or disturbance. The whole team are friendly, helpful and professional I would recommend Southport Carpet Centre to anybody looking for a flooring supplier with a wealth of knowledge and experience.
Customer in Lancashire Posted on 13/06/2023 , work completed 04/03/2023
Fantastic service
Customer Service
Quality
Value
We previously used Southport Carpet Centre to supply and fit Karndean flooring in our kitchen/dining room and they did a fantastic job, so when we wanted to replace our stair carpet it was the first place we thought of. Southport Carpets have a wide choice and as we wanted something a bit different it was the ideal place. Steve helped us select the right carpet for the job and advised us on edgings. We were not the ideal clients as we had to push the fitting back several times as we were waiting for other jobs to be completed before the carpet was fitted, however they were brilliant about it. When the fitters came to lay the carpet they did an amazing job. All in all we would not hesitate to recommend them, first class!
Customer in Merseyside Posted on 13/03/2023 , work completed 10/03/2023
Karndean & Carpets - Excellent Service
Customer Service
Quality
Value
Southport Carpet Centre we’re the specialist flooring contractor appointed by our home insurance company to replace the Karndean flooring in our kitchen/dining area after the concrete floor had to be dug up to repair some collapsed drainage. From the initial site survey, Steve and his team were extremely attentive and professional, providing advice and guidance throughout. They were acutely aware how disruptive the works would be to our day to day living and planned the work meticulously in order that we could still function and use our home. The team that came to install the floor were courteous and knowledgeable and completed the work on time and with great workmanship. Steve, who is the managing director, kept in contact throughout and after the work to ensure we were happy with things. Having had such a great experience with Steve and his team, we decided to ask him for a quote to install new carpets throughout the rest of our home. Once again, his advice and guidance was first rate. They have just completed the re carpeting works and we are extremely pleased with the quality of the carpet and the fit. The installation team were extremely polite and professional and trustworthy, to the extent I felt more than comfortable leaving them in my home whilst I was out. The carpeting works were quite extensive but all the hard work moving furniture around was carried out by John and Liam, the installers. Since my experience I have and will continue to recommend Steve & his team
Customer in Merseyside Posted on 10/03/2023 , work completed 01/11/2022
Southport carpet centre, the best carpet shop we have ever dealt with.
Customer Service
Quality
Value
Firstly, apologies for the late review. Special thanks must go to Paul who dealt with my husband and I when we first went into the shop. Paul’s attention to detail was second to none. Nothing was too much trouble for him. He certainly went the extra mile to ensure we got exactly what was needed. We had the whole of our apartment carpeted, plus, special flooring throughout the ground floor. Every aspect of the project was well within the agreed timescale. The fitting of the carpets was carried out by John and Liam. They were so professional, the carpets fitted beautifully and such lovely guys, a real pleasure to have them in our apartment. We could not fault any aspect of their work. Special thanks must go to Lee, who fitted our flooring. We are thrilled with the work carried out it looks spectacular and beautifully fitted. We would not hesitate at all in recommending Southport Carpet centre, they were faultless! Huge and special thanks.
Customer in Lancashire Posted on 07/03/2023 , work completed 18/06/2022
Brilliant Service
Customer Service
Quality
Value
We had brilliant customer service from start to finish. Steve liaised with us throughout the whole process and he was very approachable and accommodating with any of queries. The quality of the product and the fitting were both of the highest quality with such a friendly fitting team. We had quotes from three separate floor companies and Southport flooring company were a third cheaper than one which is a considerable amount on a full house renovation. We had two brands in mind we wanted to use ‘Invictus’ and ‘natural flooring company’ which was the initial reason we got in touch. Full 5 stars for everything, thank you x
Customer in Lancashire Posted on 30/01/2023 , work completed 28/11/2022
Excellent Service
Customer Service
Quality
Value
It is with every confidence that we can recommend Southport Carpet Centre, after they recently fitted a new carpet to our showroom on Lord Street Southport. Steve was very helpful with the choices and kept great communication with us throughout. It was a difficult job with lots of antique furniture, counters and display cabinets. John and Liam we're not only highly experienced and skilled at fitting our carpet, but we're also very friendly, personable and respectful to our furniture and stock. They worked hard and left the place spotlessly clean. Our experience with Southport Carpet Centre has been extremely positive and we are most grateful and very happy with our new flooring.
Customer in Merseyside Posted on 24/01/2023 , work completed 18/01/2023
Brilliant from start to finish
Customer Service
Quality
Value
Brilliant Service from all the fellas at Southport Carpet and Flooring, our order was dealt with by Steve, he was very informative, broke it all down for us into an itemised invoice. Which for two people who haven’t had anything done to their house or floors was so helpful as it’s easy to get lost in all the ‘shop talk’ we needed quite a lot of prep work done to the floors. The floorers and fitters they use were two really lovely fellas, really respectful of the property and super professional and quick to do what they needed to, no messing and gave us exact times when the floors would be ready and fitted. They stuck to their plan, no stress, reliable. Really happy with the service from start to finish, very rare these days where everything is overpriced and slap dash. Not these guys. So happy with our floors. They are fitted beautifully (not easy in an 1940’s build where it’s all a bit cockeyed) and look brilliant, we have had a lot of compliments. Thanks to Southport flooring, Steve Alan and Paul. and to the floorers John and Liam.
Customer in Lancashire Posted on 15/11/2022 , work completed 11/11/2022
Great work, fast, affordable and friendly.
Customer Service
Quality
Value
We hired Southport Carpet and Flooring after having great reviews from a friend of ours and also a family member and I am so grateful we did. From going into the shop to first look at the flooring we wanted to the final product, we couldn’t be happier. Nothing was too much and everyone was so helpful throughout. The day before fitting I asked for our old flooring to be taken up and they were more than happy to help and assist and were not phased at the late notice. The final result has completely transformed our house and we are overwhelmed with the result. We cannot thank everyone enough for the amount of time they gave us in order to ensure we were making the correct choices and being patient with us when we didn’t understand the different woods and types of flooring options we had. I would recommend these to anyone, once again, thank you so much for everything.
(your username) Posted on 06/04/2022 , work completed 04/04/2022
Top job, once again
Customer Service
Quality
Value
I can recommend Nick and his crew at Southport without hesitation. They did a great job for us some years ago for fitting downstairs carpets, including high-quality ones for a big hall, stairs and landing. Their prices were very advantageous and the fitters were faultless, especially lining up the sightline for a difficult pattern from the hall and up the stairs. The time came to replace our bedroom carpets and two weeks ago we went straight to Nick to see what he could do for us. He has a huge choice of carpets and flooring an9d took great trouble to fit our budget. He's also upfront about other costs (joiner to trim doors etc). His fitters turned up bang on time and did another absolutely spot-on job. This review is very positive because we've had some cowboys doing work to our house but others have been brilliant (like roofer Jim!) and Nick and Co. are one of the brilliant ones. Beware, if you think Nick has done you a good deal he might ask you for biscuits - I baked him and his crew a cream cake. Enjoy, guys.
Customer in Merseyside Posted on 12/03/2022 , work completed 11/03/2022
Amazing service 5 stars from us!!!
Customer Service
Quality
Value
We have just had our runner Carpet and two landings and another staircase fitted from Southport carpet centre today and we are over the moon! The carpet itself is absolutely stunning and the service we have received from the fitters to the manager has been outstanding. We would highly recommend a runner from Southport carpet centre, there are so many businesses out there to choose from but for us the importance is in the detail and the overall experience not just the carpet itself and we couldn’t be happier. Thank you so much to John and Liam who are literally magicians and the most lovely fitters we can wait to have you back!
Jenny in Merseyside Posted on 09/03/2022 , work completed 09/03/2022
Excellent service!
Customer Service
Quality
Value
I was very impressed with the service provided by Southport Carpet Centre. I had given up hope of ever getting any new carpets, as I am very sensitive to chemicals and had been told by other retailers that it would not be possible to find any carpets that had not been pretreated with chemicals. However, when I asked Steve, he was able to source a supplier of wool carpets that were neither dyed nor sprayed - and he even managed to negogiate a discount from the suppliers! The fitters were very tidy, efficient and friendly, and the carpets look absolutely fantastic and I have not had any reactions to it. I cannot thank Steve and the team enough!
Customer in Merseyside Posted on 11/02/2022 , work completed 01/02/2022
Brilliant Service
Customer Service
Quality
Value
We have now used Steve and Southport Carpet Centre for the 2nd time as we move onto our second home and once again, we can not fault them one bit. From the initial enquiry right through to the finished product, Steve and his team of fitters have given the most fantastic experience, they have supported and advised throughout and have managed to accommodate our busy schedule during the measuring and fitting stages too. We have taken Steves advice and depended entirely on his expertise to guide us and we are so glad we have, clearly a wealth of experience and knowledge to help us pick the perfect flooring for our new home. Absolutely made up with the whole experience and would recommend to anyone looking for a fast, easy and fully supported experience Thank you so much to Steve, and of course to Lee the fitter too.
Customer in Lancashire Posted on 27/01/2022 , work completed 26/01/2022
Excellent Service. Highly Recommended
Customer Service
Quality
Value
After having an extension built on my home we wanted a floor that would be durable, long lasting and complement our extension. Southport Carpets - Steve was efficient and helpful throughout the whole process; offering advice and guidance throughout. After discussing the colour and style we wanted, we had a full measure and samples of flooring delivered to our home within in a few days . After we made our decision- Karndean- Blond Oak, we paid a deposit to secure our order . Although, it was a busy time for all trades men, Steve, went out of his way to ensure we had our new flooring fitted before Xmas . The tradesman who fitted our Flooring was brilliant, Professional and hard working , working 8-5 Friday, Saturday, Sunday and Monday to ensure we had our flooring down throughout our large downstairs area before the holidays . If you are looking for a professional company... offering excellent advice, and guidance with a personal touch, then I would look now further than than. Southport Carpet & Flooring Centre Thanks again Anita & Ray
Customer in Merseyside Posted on 13/01/2022 , work completed 20/10/2021
Carpets and Karndean
Customer Service
Quality
Value
Thank you! From our first visit to the showroom you guided us on our decisions on kitchen, hall, living room, stairs and landing carpet. We are really happy with the results and with the advice received. All have been fitted to a good standard. There were bumps in the road, as there always is with any projects, but these were over come professionally and quickly. Thanks again, would definitely recommend
Victoria in Merseyside Posted on 12/01/2022 , work completed 05/01/2022
Carpets and Wooden Flooring.
Customer Service
Quality
Value
We had wooden flooring fitted to the hallway leading into the study and dining room, also separately in the family room. We had a carpet fitted to the living room and also stair carpet and landing. Nick was able to advise us on the quality of flooring we required and then agree on a price for the whole job. Nick managed the project very well ensuring materials were delivered on time and fitted within the agreed schedule. Nick kept us updated all the way through the work until the job was complete. We are very satisfied with the work that has been carried out. The quality of the wooden flooring and carpets is excellent and the fitting is to a high standard and within the agreed time scales. I would not hesitate to recommend Southport Carpets for any flooring requirements.
Customer in Lancashire Posted on 17/12/2021 , work completed 16/12/2021
Absolutely amazing
Customer Service
Quality
Value
I don’t usually write reviews but on this occasion, I must. After a 5 month renovation, I have been scammed, lied to, let down and cheated by most trades. I was expecting another but Southport carpets have restored my faith that not all traders over promise and under deliver! Mick absolutely knows his stuff. I told him what I really wanted but thought I couldn’t afford. Pale thick luxury carpets upstairs, stair runner with stair rods and wooden floor downstairs (40 square meters). Was amazed he got it all within my budget. Although I’m sure I caused him a lot of leg work. Fitters (two for wood floor and two for carpet), came on time and whilst I expected them to behave like others who Have visited recently to do other works they were the opposite. They were polite, hard-working and treated my home with respect, they even cleaned up after themselves …something a customer usually expects but doesn’t usually get. They even washed their tea mugs. I seriously cannot recommend or thank them enough.
Customer in Merseyside Posted on 11/12/2021 , work completed 08/10/2021
Perfect carpet , perfect customer service
Customer Service
Quality
Value
We were fortunate to find Southport Carpet Centre , Steve is so helpful and he and his team made ordering and having our carpet fitted a great experience of excellent customer service throughout coupled with a fantastic team of carpet fitters , what more could you ask for . Thank you to all
Customer in Lancashire Posted on 16/11/2021 , work completed 16/11/2021
An excellent experience with this company from start to finish!
Customer Service
Quality
Value
We contacted Southport Carpet & Flooring Company to supply and fit all the carpets and wooden flooring for our new build home. Having previously used the company for laminate flooring in a work environment we were confident in using Steve and his crew again for a second time. I must say, Steve and all the fitters really impressed us once again. From the start, Steve was extremely helpful in helping us select the right carpets and parquet flooring for our home. The organisation of two carpets, three bedrooms of laminate flooring and parquet flooring for downstairs was well executed. The fitters were brilliant, friendly and very particular which is great when you really want a job done well. The products are second to none and we feel we received an excellent service and value for money. We will always recommend this company to anyone looking for flooring for their home or business. We do not live local to Southport but will always tell others that the showroom is worth the travel time due to the sheer amount of choice but mostly because the service is so good and the fitters do an excellent job. Thank you Steve and colleagues for making our house beautiful, we have had so many comments on how good the flooring looks.
Jennifer & Stephen in Lancashire Posted on 24/04/2021 , work completed 19/03/2021
Professional
Customer Service
Quality
Value
We have used Southport Carpet & Flooring many times, they are fantastic from the minute you walk through the door. They keep you updated throughout the process from delivery to fitting times. Nothing is to much trouble.
Customer in Merseyside Posted on 26/01/2021 , work completed 19/01/2021
Rugs & More
Customer Service
Quality
Value
We've had carpet from here in the past and were pleased with it so when the domestic project manager started nagging me about rugs - this was our first & only stop. Good range in the showroom and we ordered the one we wanted, it was delivered shortly afterwards with no fuss and is still giving good service. There's a huge showroom on Eastbank Street and they also do other types of flooring too.
Customer in Merseyside Posted on 29/06/2020 , work completed 31/07/2019
Great service
Customer Service
Quality
Value
I have just had most of my carpets replaced and a large expanse of waterproof laminate flooring laid. I was very pleased with both the service and the price. The whole experience was a positive one.
Customer in Lancashire Posted on 29/10/2019 , work completed 08/10/2019
Great Service Throughout the whole experience
Customer Service
Quality
Value
Absolutely perfect service throughout the whole experience we had with Steve & Southport Carpet Centre. We used them for Both of our homes & also Our New Hair Salon based in Burscough. Highly Recommended by myself and full family
Customer in Lancashire Posted on 10/04/2019 , work completed 22/09/2018
Great service and price. Thank you.
Customer Service
Quality
Value
Southport carpets kept in touch promptly during the quote and measure process. Made recommendations about how to make our Karndean flooring look great. Stuck to the quote and turned up exactly when they said they would. Great job, great finish. Couldn't be happier. 5 stars from us.
Jon M Posted on 01/11/2018 , work completed 01/11/2018
Supplier and service excellence
Customer Service
Quality
Value
We have now used Southport flooring and carpet centre for all types of flooring for approximately 25 years and Steve and his team continue to supply a first class professional,knowledgeable service with the highest degree of integrity.
Hugh and Christine Posted on 20/02/2018 , work completed 20/02/2018
Fantastic Service
Customer Service
Quality
Value
We got quotes from various carpet companies like you would. What stood out for us was the level of service delivered by Steve and his team. We had a full set of offices to carpet and Steve's knowledge of which flooring to use in certain areas was crucial. We even saved money by using certain types. Something we didn't know before! I have no hesitation in recommending Southport Carpet Centre as they have been nothing but professional with us with advice and even starting and finishing on time!
Andy4474 Posted on 27/02/2017 , work completed 27/02/2017
Best most & reliable I've used
Customer Service
Quality
Value
I was stuck for a local carpet fitter and searched further afield to southport, I visited the showroom after a really helpful and courteous phone call from the owner Steve. Within 48 hours as agreed Steve had one of his fitters around to measure up and survey the flooring to be replaced, He even helped solve a longstanding problem with a floor fitted by a previous big company name installer. I was given an excellent quote and prompt appointment to boot after agreeing the price without hesitation. During the fit, the installer measured up for our next rooms that require flooring I look forward to using southport carpet and flooring centre again and I wouldn't hesitate in recommending their services to anyone Warm regards James (kinmel close Liverpool)
James cluskey Posted on 27/02/2017 , work completed 27/02/2017
Outstanding Job, 5* in all elements of the service from the first call to Steve call to the finish by first class fitters.
Customer Service
Quality
Value
I have used Southport Carpets for many years, and would never go anywhere else. I have recently had three new carpets laid in the bedrooms of our apartment in Birkdale. From the first call to Steve and the fitting of the carpets the experience was first class. The job was complicated by moving furniture etc; from room to room so the timing of fitting was important to fit in with other trades. When the job was finished and under budget my Wife and I stood to admire the quality and finish. All old carpets were removed and all done with a smile and courtesy. We were so impressed I contacted Steve to thank him personally and to pass on our thanks to his outstanding fitters. This is the reason I wanted to share our experience on this site so that others can feel confident they are dealing with a Company with a heart and passion for their trade.
Michael Posted on 23/02/2017 , work completed 23/02/2017
Great Job
Customer Service
Quality
Value
We were recommend Southport Carpets via Christine Penman, Synergy Utilities. I had been looking for an amtico floor for my house and had obtained a few quotations from other companies before Steve was recommended to me. From the first conversation I had with Steve I felt assured and confident that I was dealing with a very professional company. Steve was very knowledgeable about the product and advised that different types of adhesives had to be used in the room dependent on the location e.g. whether it was in direct sunlight etc., something none of the other companies had asked me. A fitter was sent out to measure up and the quotation promptly followed and once we decided colours etc. we arranged a fitting date. The fitters came out a couple of weeks later and even though we had other work going on with difference tradesmen at the time, they were able to work around them and had the job completed in a couple of days. Steve was always on hand to ask any questions I had and the quality of the work is to a very high standard and I cannot recommend Southport Carpets enough. Joanne and Kevin Hill Liverpool 15
Christine Penman Posted on 22/02/2017 , work completed 22/02/2017
Fantastic service
Customer Service
Quality
Value
Huge selection of carpets and flooring, great prices and fantastic service from ordering to delivery and fitting. Highly recommend Southport Carpet and Flooring for all your flooring needs.
BASPENCER Posted on 22/02/2017 , work completed 22/02/2017
Excellent range and Service
Customer Service
Quality
Value
Although ours was only a small job, replacing our kitchen flooring, the service given was fantastic. The range of goods is exceptional and the both the estimator and fitters arrived on time and worked to a really high standard. I have already recommended Southport Carpet Centre to my friends and family.
That Southport Bloke Posted on 21/02/2017 , work completed 21/02/2017
Poor customer service
Customer Service
Quality
Value
I used them because of the customer reviews. However, when things go wrong they are not interested in resolving problems. Not a company I would ever use again.
Southport lady Posted on 01/02/2017 , work completed 01/02/2017
Exceptional
Customer Service
Quality
Value
Last year Southport carpet centre replaced my bedroom carpet and did a fantastic job! Work was completed before it was estimated to, and cost me well under the expected price I thought I'd pay. Absolutely recommend, exceptional quality and service.
JNCustomer Posted on 16/09/2014 , work completed 16/09/2014