Southside Window Systems Limited

Southside Windows installed our double-glazed units in two batches, finishing up in November 2019 and to say we're happy is an understatement. From the no-pressure appointments to measure up (thanks, Owen) to arranging a suitable date for install, to a really well-done, tidy job done, they've overperformed each time. I'm really picky and had had several other companies out before, and a couple after, Owen visited. A very no-nonsense approach, along with clear advice helped us to make our minds up quickly. They aren't the cheapest, but their product IS the best value for money I was able to find. There were no sales trucks, no last-minute discounts if we signed up on the day, just honest, logical suggestions for a couple of issues we'd come up against which actually reduced the value of the quote, but have us what we needed, rather than what we thought was best. Happy for anyone to contact me for pics (of the windows!) if it's any help. Thanks again. We probably won't need to see you again, but you'll be the first we contact if we need any more work.

They did the front windows this time, having replaced the rear windows last year. Again quick neat and did a good job even though they broke one of the sealed units, it was replaced the next day.

From the outset, I was treated with respect and it was made quite clear that no job was too small for Southside Windows, unlike many other double glazing companies who only tackle two or more items! The office staff were pleasant and helpful and good communicators and arrangements were made quickly for someone to give me a quote within days. I was impressed by the fitter's approach to his work and his explanations of how the company would be able to fit the bathroom window successfully in spite of my anxiety about the surrounding area of my recently updated bathroom! In the course of the conversation, I found out that PVC garage doors were available which seemed the answer to my weather-beaten one which I had decided would have to be put on hold because the bathroom window had to take priority. There was no pushy sales drive when my interest was aroused regarding a garage door and I felt my instincts were right about this company so I had another quote for the door a few days later and had both window and door fitted. The fitters were punctual, professional and tidied up after the work was completed. Clear explanations were given regarding the opening and closing of window and door. I was extremely impressed by the quality of both the window and door as well as the workmanship. Throughout this process the friendly office staff were key, keeping me up-to-date, with the progress of my order so that window and door could be fitted on the same day. Excellent company. Glad I found them.

Very good experience from start to finish. Work completed on time and to a high standard. The fitters were polite and left every room tidy.

I rarely write reviews, but I feel this company deserves the effort. Quote - it took half an hour and no sales tactics involved. It was a straight conversation about what I wanted and how much can they do it for (as it should be). Ordering - again pleasant experience. Being naturally suspicious of things that seem too good to be true' I made the journey to their showroom to see what I was potentially buying. Again no pressure to buy anything, just solid advice. The quality of their products is excellent. Second visit to take the measurements took again half an hour. Installation - everything went to plan. The fitters, Brian and Sam, knew what they were doing and were not cutting any corners. They took excellent care not to damage floors and carpets. Also they planned the work in such a way that did not turn the entire flat into a building site, so thumbs up on that. Overall customer service - excellent all round. Their back office support, Angela and Nicolle, are most helpful and respond to queries quickly. Price/quality - jaw-dropping, in a good way. They are evidence that you can build a sustainable business based on delivery of quality product and service. I’d recommend them without hesitation.

Owen quoted and measured up. Arrived at the agree time and didn’t give any hard sell. Owen arrives to fit my front door exactly on time. He spent extra time building out the frame for better finish rather than just replace the door. I could not be happier with the service or the door.

I am having a bathroom remodelled. There was an issue with the existing window. Owen measured and re-assured. The window was installed very quickly, also by Owen, matching the other windows fitted by a previous company years before. No hold up for the bathroom. No one knows what a window costs until they need one, so I'm very pleased with the honest price and the job. Clean, tidy. Looks great. Highly Recommended.