Endorsed by Which?

South West Window Maintenance Ltd

5.0

14 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Look to our reputable family run window company for expert home maintenance solutions. Based in Helston, Cornwall, we effortlessly replace windows and doors as well as providing suitable repairs to match your exact budget.
Incorporated in 2013 we are:

• A Which?™ Trusted Trader
• FENSA-Registered 33160
• An Approved Installer for Swish Building Products
• A Registered Business with The Advertising Protection Agency

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory maintenance
  • Garage door repairs and installation

  • Doors

    • Composite doors
    • Front door
    • Bi-fold doors
    • French doors
    • Patio doors
    • UPVC doors
  • Glaziers

    • Aluminium Windows
    • Replacement window services and repairs
    • Sash windows
    • Triple Glazing
    • UPVC Windows
  • More Services

    • upvc
    • fascia boards soffits and guttering

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
14 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
Home renovation
Customer Service
Quality
Value
Chris, measured quoted and most importantly advised us on how to modernise our property. He replaced all the windows doors and then demolished our old conservatory. He advised us to reconfigure the layout. We were finding it difficult to find someone to finish the inside. Chris stepped in and built an interior wall, then he also insulated the conservatory and even laid the laminate floor and fitted the skirting boards. His workmanship is first rate. He came in exactly on budget and nothing was too much trouble for him. We have and will continue to recommend Chris moving forward. One thing to note, Chris is very fond of a chocolate biscuit.
Steve and Angela in Penzance Posted on 28/09/2021 , work completed 28/09/2021
Very good excellent service
Customer Service
Quality
Value
Mr Palmer was a very good tradesman who's work was a high standard. I would recommend him to anyone. I was very pleased with the finish to my windows and doors.
Stephanie, Cornwall Posted on 29/05/2018 , work completed 29/05/2018
Brilliant job
Customer Service
Quality
Value
We had doors and windows and garage door. All the work was to the highest standard. Professional and friendly and very tidy - always cleaned up. Will always use them now.
Ian, Cornwall Posted on 24/05/2018 , work completed 24/05/2018
Top Class
Customer Service
Quality
Value
We extended our bungalow three years ago; our builder was excellent and Chris installed all the new windows. We went back to him again to replace the old wooden window and back door in the kitchen. We did get another quote from a respected local company but the quote from Chris was much better. On the agreed day he arrived on time and the work has been accomplished to our complete satisfaction. Removing the old windows was tricky but his experience and professionalism left us with undamaged walls both inside and outside. He and his assistant were courteous, pleasant, helpful and very easy to deal with. The double glazing industry can be a minefield for the unwary consumer but Chris is at the top end of his trade and we recommend him without hesitation.
John Horobin Posted on 23/04/2018 , work completed 23/04/2018
Highly recommended
Customer Service
Quality
Value
Chris has carried out several installation jobs for me and I have found him to be extremely helpful and efficient. He arrives when he says he will and stays until the job is complete, leaving a clean and tidy site. His work is of a very high standard and I would recommend him highly.
Sarah L Posted on 25/02/2018 , work completed 25/02/2018
Excellent in all respects.
Customer Service
Quality
Value
Fantastic - they worked efficiently, cleanly, and very friendly. The work was superb, could not have been better. Would wholeheartedly recommend.
Vianne, Cornwall Posted on 10/02/2017 , work completed 10/02/2017
Superb quality, craftsmanship and meticulous work
Customer Service
Quality
Value
We have just had all of our windows and doors throughout our 3 bedroom house replaced by Chris at Southwest Window Maintenance and felt compelled to leave a review. We have never experienced such professionalism, hard work and quality in a tradesman and could not recommend them highly enough. The quality of the product is excellent, but Chris' approach to the installation and finish is second to none. His pricing is excellent, making him not only one of the most cost effective options we looked at and we cannot fault the finished product and overall experience. The team are clean, tidy, punctual and have left the house looking immaculate. We opted for white pvc inside and a dark grey effect outside and we are so pleased with the result. Please do not hesitate to use this company, you genuinely won't be disappointed.
A Ireland Posted on 27/07/2016 , work completed 27/07/2016
Excellent Workmanship. Excellent Communication. Excellent Customer Service. Superior Quality.
Customer Service
Quality
Value
To date Chris has replaced for me, Four windows ( one of which is a square 1930`s bay) and installed a set of French door`s. Chris has completed all of my Window and Door replacement`s quickly, and when he said he would. All work has been carried out to a very high standard. Chris was exceptionally clean and tidy. Not only was there no mess, but the windows and surrounds were cleaned inside and out to a gleaming shine. All communications with Chris have been excellent with an immediate response. Chris has a friendly professional manner. I found him to be very approachable. He has a tremendous depth of knowledge on the products and fittings and was able to gave me fantastic advise, so I could make an informed choice on window and door choices that best fitted my needs as well as my budget. Customer after care has also been outstanding. I can thoroughly recommend Chris Palmer of South West Window Maintenance Ltd to everyone. I have already placed my next order.
Sandy Broad Posted on 11/07/2016 , work completed 11/07/2016
Excellent quality job done
Customer Service
Quality
Value
We have had 3 upvc windows and back door fitted by Chris Palmer to our granite miners cottage and are extremely happy with his work and with the quality of the windows/doors supplied by the manufacturer he uses. We previously had wooden windows and doors throughout, and had been reluctant to replace them with upvc - but a combination of the regular deterioration caused to sun facing ones by the elements, and the frequent howling gales(!) blowing through them and then through the house in this windy part of the world, convinced us to try upvc. We chose upvc replacements which look very like the wooden ones and are delighted with the result. The windows and door he fitted look great, keep the elements at bay and should not require any maintenance. He is a busy man - which is not surprising bearing in mind the quality of his work and the good value - and we are very happy with the quality of work and service he gave (although, because we had some waits for a response at times, we cannot quite give the full 5 stars for Customer Service). He was highly recommended to us by locals and we certainly echo this. Should also add that Chris is a very pleasant person to deal with, gives good and helpful advice, and arrives and finishes the work when he says he will!
AandL73 Posted on 09/01/2016 , work completed 09/01/2016
Prompt, precise & professional
Customer Service
Quality
Value
Mr Chris Palmer is a prompt and highly competent installer of PVCU windows, doors etc. He works at a very efficient rate, is precise, neat and reliable. His manner is friendly and courteous and always cleared up day by day with only the minimum disruption to the functioning of the home. Highly recommend.
Geoffrey, Cornwall Posted on 17/11/2015 , work completed 17/11/2015
Fast and great
Customer Service
Quality
Value
Chris heard of our ordeal about being let down by another trader, came around and measured the door. Two weeks later, a fabulous door, from his advice. Clean, lovely man. Really first class job. Cannot thank him enough
Sally, Cornwall Posted on 11/04/2015 , work completed 11/04/2015
Replacement of front / back doors and patio doors.
Customer Service
Quality
Value
Actually 3 separate jobs - initial job comprised Patio Doors replacement on front of property . Standard of work was superb and made for a very easy decision to use Chris again for the next two jobs , which again were carried out in a clean and efficient manner. It is quite rare in these modern times to find tradesmen of this calibre and I am not surprised that much of Chris's work comes via recommendation from extremely satisfied clients like myself.
Jim Hendry Posted on 13/02/2015 , work completed 13/02/2015
Excellent work
Customer Service
Quality
Value
New front door, gutter and soffits and a new window. Work completed on time - the workers were clean and careful.
Which? Trusted Traders Consumer Posted on 26/01/2015 , work completed 26/01/2015
Very Happy!
Customer Service
Quality
Value
They replaced windows and installed 2 sets of french doors. I'm very happy with the work completed. The quotes and prices were reasnoble and the standard of workmanship was very good.
Which? Trusted Traders Consumer Posted on 20/12/2014 , work completed 20/12/2014