Terrific response to snagging issue
I was going to leave a 5-star review for the service from this company after they had installed a new kitchen tap, but a snagging issue arose. A tiny piece of grit had got into the system and we were then without water over much of the house. Their response to this "snagging" issue was terrific -- very friendly, very prompt, and as enthusiastic to do a job which would be without remuneration as they were to do one which was to be paid. Final repair was of the highest quality. So I'd like to leave 6 stars, but that can only be done in this review.
Mcwalter
Posted on 25/07/2018
, work completed 25/07/2018
Recommended
Best company I've ever used
Brilliant every time & now my friends use them from my recommendation.
Alan, Hertfordshire
Posted on 14/07/2018
, work completed 14/07/2018
Recommended
Boiler not producing hot water
Absolutely great service from the Space Heating team! We found ourselves without hot water and I had rung round a number of engineers who either failed to get back to me or couldn't take a look at our boiler for weeks. They were able to see our boiler the next day and were great in finding the solution to the problem. Will be using again if we have any future issues with our boiler and for any future boiler services - we are very grateful for their service! Thanks so much!
kirsten_cham
Posted on 30/06/2018
, work completed 30/06/2018
Recommended
Prompt, Efficient & Knowledgeable
I had a two problems. One with water not draining into the toilet and bath and also the water pump sounding"strained" Connor was very prompt and polite. He diagnosed the problem with minutes and then systematically checked to make sure there were not any further issues. He also put up with me asking lots of questions and was very patient! Without question would use them again.
J. Romanus
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
First time customer and definately use again
I managed to break the ball valve in my cold water tank on a Sunday while trying to stop it dripping. Sarah at Space Heating was a very welcome and cheery voice to hear, David Platten arrived, having located the correct part. Swift professional job, no longer than it needed to be + some excellent advice on how I could upgrade my old system, which I shall be looking into. very pleased and would recommend. Michael (Ware, Herts)
Michael F
Posted on 30/04/2018
, work completed 30/04/2018
Recommended
Excellent service promptly delivered
Contacted Space Heating with a blockage problem in both bath & bathroom sink. Their office contact Sarah was very polite & efficient & arranged for an engineer to visit the next day. We received a text saying on the day saying that Bradley was on his way. Bradley asked all the right questions & completed the work despite difficult access to the bath drainage pipework. Again he was polite & fully explained the problem he had found. We paid by card & soon after received an email with the card payment & a full bill as attachments. We would highly recommend this local company & are happy to give 5 stars for all the categories. Mr P Needham
P Needham, .
Posted on 19/04/2018
, work completed 19/04/2018
Recommended
Prompt and professional.
All staff who visited were prompt, polite and professional. The work was carried out quickly and efficiently. They explained all work carried out. I would highly recommend this company and staff.
Edwin, Hertfordshire
Posted on 26/02/2018
, work completed 26/02/2018
Recommended
Prompt response and service
Called space heating in an emergency situation. Rapid communication and response very professional, friendly approach and excellent service. Would definitely use again and not hesitate to recommend to friends and family.
Carl, Hertfordshire
Posted on 24/02/2018
, work completed 24/02/2018
Recommended
Five star service
A tricky job removing sediment and iron mains pipe contaminant from internal plumbing, boiler and new kitchen mixer tap. Other plumbers were reluctant to do this but no problem for Space Heating Ltd. An excellent job with mains water and heating restoral with blockages cleared. Very professional, competent and can-do attitude. Standard of workmanship excellent.
Julian, Hertfordshire
Posted on 26/01/2018
, work completed 26/01/2018
Recommended
Blockage in water supply to bath hot tap
David Platten, at short notice completed a great piece of work. Found a solution to a blockage in the water supply to a hot water bath tap through sheer professionalism and tenacity. Able to resolve the problem at speed which had defeated others and saved unnecessary removal and fitting of existing pipework. I am immensely grateful. Grahame Watkiss 14/1/18
Grahame
Posted on 14/01/2018
, work completed 14/01/2018
Recommended
Reliable, Clean and Efficient
Arrived on time, fixed the problem and left. Can't ask for more
Michael Meldrum
Posted on 15/12/2017
, work completed 15/12/2017
Recommended
Efficient and good value
I was really pleased with the work carried out and the fee charged was very reasonable. This firm is reliable.
Jane Seilly
Posted on 08/12/2017
, work completed 08/12/2017
Recommended
Very efficient and user friendly
I had a problem with underfloor heating which was difficult for the plumber/original installer to solve. James was creative & has now solved the issues.
Andrew, Hertfordshire
Posted on 09/11/2017
, work completed 09/11/2017
Recommended
Quality Installation by highly trained personnel
Upgrading our back boiler to a combi boiler system was carried out professionally by Space Heating. Luke and Johnny were superb in all aspects of the installation. The cleanest and tidiest workmen ever to have in our home. I would not hesitate in recommending Space Heating to all family, friends and business contacts.
Julian Knight
Posted on 13/10/2017
, work completed 13/10/2017
Recommended
High standard, professional work
They carried out my central heating installation. Prior to work starting the owner of the company visited us and explained the system available and suggested the most appropriate for our installation. The work was carried out in a professional way by competent staff to a high standard. I have used space on odd occasions since and they will be servicing my boiler room. I have no hesitation to recommend them.
David, Hertfordshire
Posted on 10/10/2017
, work completed 10/10/2017
Recommended
My only 'Go To' for Heating and Plumbing
I have been using Space Heating for over 10 years now. Initially for small repairs and more recently to replace our heating system. This involved moving the boiler location to meet new regulations and a mass of pipework to be altered. The result was amazing, we now have a super efficient heating system, spilt heating circuits for upstairs and down, gained an extra cupboard and the pipework looks like a work of art. Space Heating tick every box, James and David are top guys. Very professional and know their stuff. Lisa runs the operation from the office and is a sweetheart. Their engineers are polite, helpful and tidy up after themselves. I write few reviews, but Space Heating are worth making the effort for as they always go that extra mile for me, no matter how big or small the job is. Finding a decent plumbing and heating team, one can trust, can certainly be a lottery. With Space Heating one has hit the jackpot! They are my only 'Go To' for anything plumbing or heating. I honestly could not recommend them highly enough. A rare find. Use them and treat them well. JC - Bushey
Jeremy Cass
Posted on 08/10/2017
, work completed 08/10/2017
Recommended
Superb service
Great to deal with through Lisa in the office who texts a confirmation of the appointment and then when the engineer is on his way with an ETA. Dealt with both David and James directly and they and their team of engineers were great: polite, cheerful, clean, tidy and knowledgeable. We cannot recommend them highly enough.
Wrightaa
Posted on 04/10/2017
, work completed 04/10/2017
Recommended
Brilliant job.
James came to check for leaks, (flat below has had water in their ceiling). He was very thorough, running everything, checking all of my pipes, whilst also making several checks with flat below and gathering evidence.
Paul, Hertfordshire
Posted on 04/10/2017
, work completed 04/10/2017
Recommended
Great service- friendly and professional.
James and Lisa at Space Heating were great. When any issues arose they were dealt with really quickly. All work was to a really high quality and time was taken to make sure we really understood the process. They were always contactable by phone and always rang back. Despite some difficulties with changes to the boiler regulations Space Heating came up with really good solutions. We'd definitely use them again.
Anonymous
Posted on 19/09/2017
, work completed 19/09/2017
Recommended
Work to heating system
When I first contacted them they were very polite on the telephone. They discussed the process that would be involved in the work clearly. When the team cam they were professional, neat and tidy. I am very pleased with the work and I will have no hesitation in recommending them to others. Great work.
Renu, Hertfordshire
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
A rare find.
Space Heating really are a cut above the rest. They have a great booking system, which reminds me the engineer is on his way. They are polite and courteous, have always removed their shoes when they come into my home. I can relax totally whilst they are in my home.
Which? Trusted Traders Consumer
Posted on 06/09/2017
, work completed 06/09/2017
Recommended
Fast and efficient
After having a mishap with a radiator pipe, I called David who realised my emergency and took time out of his busy schedule to fix my pierced pipe quickly and efficiently. The Space Heating team were fantastic and I highly recommend their services. Thank you to all the team for getting someone out to me and sorting it so quickly. Friendly, helpful and professional.
Adam Lucas
Posted on 05/09/2017
, work completed 05/09/2017
Recommended
Great help
After having a mishap with a radiator pipe, I called David who realised my emergency & took time cut of his busy schedule to fix my pierced pipe quickly & efficiently. The space team were fantastic & I would highly recommend their services. Thank you to all the team.
Which? Trusted Traders Consumer
Posted on 05/09/2017
, work completed 05/09/2017
Recommended
Great work
Had an old shower taken out and new one installed price was as quoted , tradesman very clean and done a good job no mess hassle free and will use them again. Thank you
Andrew Cawthorne, Stevenage
Posted on 20/07/2017
, work completed 20/07/2017
Recommended
Great service, delight to work with
I wanted to write sincere and heartfelt testimonial to say thanks for your help over the last six months. You have no idea how much you have helped me and my wife and how much time you have saved us. You listened to our ideas, quickly understood our requirements and were able to improvise when requested. Your internal re-plumbing of our house, from the new mega-flow system in our garage to the piped underfloor heating throughout downstairs to the new bathroom fit outs upstairs, everything was both creative and comprehensive from initial idea to implementation. What I was most impressed with was the time you set aside for us, sometimes spending days at our property to make sure everything was fitted in the most appropriate way to the highest standards. It has been an absolute pleasure to work with you. The planning and organisation of the project was detailed and professional and from beginning to end you have made this experience absolutely painless. Needless to say my wife and I are both delighted with the state of the art heating system we now have installed and we are truly the envy of all our friends. I will not hesitate in recommending you as an extremely reliable and professional plumbing company. Regards, Jim Rudd
James Rudd
Posted on 25/04/2017
, work completed 25/04/2017
Recommended