Spirit Energy

In 2020 I approached Spirit Energy about solar panels and a battery - from the very start the service has been excellent - never too busy to answer, some very stupid, questions. The team explained everything clearly and all elements of the project were communicated clearly. I went ahead with Panels and a single Tesla battery - installed neatly, on time with no fuss and the team made an excellent job of tidying up . Since the original installation, they continue to respond to my questions and I have subsequently had a second battery and EV charge point installed by Spirit Energy. Whilst there have been a few issues they have always worked through these with me and sent engineers back to change the sensor to ensure that the energy all goes to the desired locations. I am really pleased with my installation and the service I have received and would recommend (and have) Spirit Energy to anyone considering Solar power or related works. I am now in the envious position of having my energy provider paying me each year . .

I chose Spirit Energy for a solar installation at my son’s house in February, marking my third solar project after working with both national and local companies. Their service so impressed me that I immediately hired them again for a rental property. What sets Spirit Energy apart is their passion, attention to detail, and ability to exceed customer expectations. Archie, my main contact, maximised the roof space by using Jumbo Panels, ensuring greater solar coverage and a better return on investment. Rachel expertly managed the project, communicating clearly with tenants, agents, and myself to minimise any disruption. The install was efficient—thanks to doubling the roofing team, the job finished in under five hours. Electricians Klem and Will, who I had met during my son’s installation, handled the battery system with outstanding professionalism. Though I’m not local—Spirit Energy is Reading-based, while the installs were in Worcester—they delivered top-quality work that’s worth every penny. With Spirit Energy, it’s not just about cost; it’s about peace of mind and maximising value through expert installation.

Spirit Energy installed my solar power and Tesla Powerwall system in 2023 leaving a cable tail ready for an EV charger that might be required at some later date. I was impressed then by the exceptional standards of planning and communication together with the quality and professionalism of every aspect of the workmanship on site. Give this earlier experience I had no hesitation in asking Spirit to instal the Hypervolt charger now needed for a newly acquired EV. It is notable that even this relatively simple, straightforward task attracted the same high standards and attention to detail as the original main installation. To my mind Spirit Energy is a standout company, to be highly recommended.

After my Powerwall 2 failed due to a known issue, the Spirit team was supportive in arranging a warranty replacement as quickly as possible. The replacement (a PW3, which has an integrated inverter) opened the door to expanding our PV system so naturally it was a good opportunity to investigate possible options. The Spirit team were attentive and helpful in determining the best balance of cost vs return and quickly came up with a suitable design. I expected a reasonable wait for installation and was pleasantly surprised when they found a slot not long after agreeing the project - even then, the installation was performed much more quickly than anticipated, despite the terrible weather. Just like my experience with Spirit four years ago, the team did a great job, leaving a tidy site. They were great to chat with, answering any questions along the way and ensuring we fully understood the updates and changes made to our existing system. Its great to work with them, they uphold the same standards that won my business the first time around - highly recommended.

From the first contact to the completion of our installation, Spirit Energy have been thoroughly professional at every stage. Taking into account our personal preferences and our East/West facing property, they designed a bespoke solution tailored to maximise our system's performance. No plan can account for the type of weather we experienced during late December and early January, but throughout, Spirit Energy kept me updated with the revisions to the schedule and the installation team went above and beyond to get the system fitted. We would like to thank the whole team for their dedication, in particular: Nathan, Natasha, Ryan, Will, Simon and Chayce.

This is a company that really knows its business, applying technical knowledge and its organisational and installation experience to make my project successful. The whole process, from my initial enquiry through quotation and surveys, to obtaining approvals and to the very neat and tidy installation, was handled very efficiently with good communications maintained throughout. The comprehensive final handover and the instructive website impressed as well. It was a pleasure to work with such a thoroughly professional company.

Very useful advice over the phone when original installer not available. Excellent service much appreciated.

We were very impressed with the installation of our solar panels & batteries by Spirit Energy. From start to finish communication has been excellent. The scaffolding was put up just before the installation started and taken down again as soon as the roof work was completed. All the personnel from both the scaffolding firm and from Spirit Energy themselves were polite and friendly and the work was carried out with care. All packaging was removed at the end of each day and the site was left tidy. All in all one of the best experiences we have had with regard to work being carried out here.

Spirit Energy were friendly, efficient and easy to deal with. The installation, which wasn't the simplest, was very neatly achieved. The only problem, not ultimately Spirit Energy's fault, was that the Tesla PowerWall 3 failed to take any charge and had to be replaced. This was efficiently handled by Spirit Energy and I was up and running 3 weeks later.

We couldn't be more delighted with the solar system Spirit Energy have installed at our house and how the installation has gone. From very first contact with Spirit's sales team, through to the system finally being handed over, the company has been a pleasure to work with. Within days of making first contact with the company, Archie, from Spirit's Technical Sales team came to our house to carry out an initial survey and suggest what kind of system would work best for us. The sales process was highly professional and included a detailed quote, including estimated cost savings we could expect to make and how long the system would take to pay for itself. The initial visit by Archie was followed up by a more detailed technical survey by Justin, Spirit's Head of Installations. Throughout the sales process, we always felt entirely confident that Spirit were experts in their field and were making the best possible recommendations. We ended up agreeing to buy a 40 panel system with two Tesla Powerwall 3s and a myenergi Zappi EV charger. The entire installation was overseen by Peace, Spirit's Project Manager. Without exception, everyone in the team who carried out the installation did a great job in quite difficult weather conditions and were a pleasure to have at our house. Now the system is live, it's very satisfying to see that even though we’re in the depths of autumn, the system is already producing and offsetting enough energy to make us almost fully independent of the grid.